Unable to implement DKIM
We setup DKIM as per public key delivered by ZOHO, Validation seems ok with MXTOOLBOX (3rd Party). Looks like DKIM authentication is still not working for us (corp.WhyQR.in) is the domain. Can someone help us please.
Issue with .xlsx files
Hey there, On our fullsite we are able to use the ZoHo online editor .xls files, but we're running into issues with .xlsx files. We've looked at our end for quite a bit and we aren't seeing where the issue may be. Not sure if this is a known issue right now with APIs.
Integrating Subscriptions with CRM
My subscription database is the single source of truth and I want to propagate the data to CRM. How do you recommend I set it up? I have some data in the CRM which I am concerned might overwrite Subscriptions. Please advise Sean
74.201.84.163 blacklisted for 2 days
Zoho's sender ip 74.201.84.163 has been blacklisted for 3 days now. We are getting the following delivery error on most of outgoing mails: INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See:http://www.sorbs.net/lookup.shtml?74.201.84.163 Can you please fix the problem the soonest possible? Regards, David
Add an element to a form by a Custom Action
Hi, in one of my form I have a Custom Action which open a report where some fields are pre-filled (based on the record selected) and there are others that the user should fill. When I press the "submit" button, it adds the fields in the correct form but the report remains open and not closed. I followed this guide: https://www.zoho.com/creator/help/views/editing-records-via-record-id.html My URL is the following: sURL = ((("https://creator.zoho.com/" + zoho.adminuser) + "/") + zoho.appname)
Unable to create new account
Hi, I am trying to setup all my company email accounts in Zoho. I am able to create all other user email address except for one particular user account. I added the new email address but it keeps saying user already exists. I checked and confirmed that there's no such user. I am able to create all other user names but just can't create that particular username. It's weird. I need to use the same email address as it has been used for a while and migrate from elsewhere. May I know what might be the
urgent can't receive email
Hello, please check gkidelima.org , can send email buat can't receive email from outside. everything is set, few days a go everything is ok, but today can't receive any email. already check with mxtoolbox.com, the result : Pref Hostname IP Address TTL 10 mx.zoho.com 165.254.167.50 24 hrs Blacklist Check SMTP Test 20 mx2.zoho.com 74.201.155.220 24 hrs Blacklist Check SMTP Test 50 mx3.zoho.com 74.201.155.79 24 hrs Blacklist Check SMTP Test but until now, can't receive email, please help
BUG Zoho CRM Over Writing data in Subscriptions
We have zoho CRm entering customer data directly into the Subscription system . We found that when we set up a subscription and invoiced the client when we went back to the subscription after an hour or two the data in subscription data and invoice had been changed and instead of the company name being displayed in the details the User's first name and surname was entered . We have not been paid on about 6 subscriptions because of this , still waiting for ZoHo to fix after an month !
Cannot recieve email
Hi - i have configured my DNS settings as per the guide (go daddy) however i cannot receive emails still. my email address is info@givemevape.com pls can you check and advise. Thanks,
Unlock email account
Please, unlock my email account. My address is egmont@mika.se
Can't change mail users
When I try to modify something on my mail users, the page loads forever and never ends. How can I unlock this??? Thanks
Save from mid completion
Hi, Is it possible for a form completor to save his responses at some point and come back later to complete the rest, starting from where he ended? Thanks,
Where can I edit my web forms
One of my forms is not working, and I cannot find where to edit them.
Can you enable Zoho Recruit Calendar so that we can check it on our iPhone through the Zoho Mail app? I'm sure this would be of great help to all Zoho Recruit users!
Zoho Recruit Calendar on Zoho Mail app
NPS on Android
I have a survey with one question being the NPS. The survey design works flawlessly on desktop and iOS, however I have feedback from an Android (mobile) user that the NPS options do not 'slide', thus only can give a '6' as highest score. Anyone else have this issue? Work around? Thanks, Bill
I am unable to publish the changes made to the website
I am unable to publish the changes made to the website, after publishing with the new changes the website is still showing the older version of website. please help
Zoho Mail - IP Address Inclusion
Hi All, Zoho Mail (& CRM Mail Add on/ Recruit Mail add on) users, who have whitelisted the IP Address 72.5.230.103 in their POP servers for email retrieval purposes, or in their Anti Spam processors to allow email sending, please ensure that all the following IP addresses are also added to your whitelist. 74.201.84.157 and 74.201.84.158 Along with the above IP addresses, please include the host name sender1.zohomail.com in your whitelist along with the IP address range for the hostname to your
Sync Zoho People Data with Zoho Reports like Zoho CRM
I see that there is some Zoho Reports support within Zoho People with V3. However, we need to access and report on data across Zoho products. Is there a sync function for Zoho People like there is with Zoho CRM which would enable us to always have up to date Zoho People information in Zoho reports so that it can be reported on and related to other zoho data?
Zoho recruit alert based on date field
Hello, I don't seem to be able to setup an alert based on date fields that does the following: When a certain date field is within a certain time frame (or exactly matches a certain rule), send an email. What I'd like to obtain is the following: - We have a custom date field to "review" candidates that is set about once a year. We want Zoho recruit to send us an email reminder one week before the "review date". Is it possibile? Thank you. Ric
choosing columns in all overviews
at the moment you only see default columns at for example the overiew of all sales orders, but you can't add more by yourself. In Zoho CRM it is possible but not in books. If you can create this, please don't forget to include custom fields as well.
email sender
Hi, I have to use the email info@expertiam.net to send the campain, but it doesnt let me. My colegue started doing the campain with that email, but he erase it so that I could use it because I am the one who will publish it help me!
Power Dialer for Zoho that works with iPhone
Does anyone of a power dialer that works for Zoho and iPhone. Hoping to use my iphone somehow has my phone whether at my desk or in my car on the road. If anyone has any suggestions that would be great. It's just me that would be using it. Not a big user system needed.
multi-branch customer organisations
Hi we are raising the invoice to various branches with our customer. like hinduja is a cutomer having office at bangalore, mumbai, chennai, Hyderabad. when we create new invoice each have to type the complete address manually. is there any option to pick the client branch address.
Using Not In
Hi! I need to load a Drop down with a list of names of people. This list must be a result of a fetch operation in a way that excludes (not in) records in a lookup field related to another form. How can I fetch records excluding (not in) records from another fech operation? Thank you!
ResponseCode 421, 4.7.0 Temporarily Deferred
Dear, I am getting this error from " mailer-daemon @ mail.zoho.com " ( Mail Delivery Status Notification (Delay) ) when i send mails : ResponseCode 421, 4.7.0 Temporarily Deferred Can you see what happening please? Thanks.
Blocked email account
My email account has been blocked and i can not unblocked! I use it for business. Its urgent! Tks!
out going mail
i am unable to send emails. gez.morrall@itec2016.com can you please let me know when this will be fixed thank you
Getting INVALID_ADDRESS,ERROR_CODE:550 error
While replying to a particular customer mail im getting below error. Kindly help resolve this asap This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. eric.neilmann@take5shop.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :relay not permitted Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1475176699158812.0140145798734; Thu, 29 Sep 2016 12:18:19 -0700 (PDT)
folder sharing with delegation not working
Delegation not working. our domain is cq-global.com salauddin@cq-global.com shared IMP folder with soad.rahman@cq-global.com with delegation permission. When soad replies it shows his email address in from field.
Outgoing blocked
Our account: register@9inesports.com is currently blocked for outgoing. Can you unblock it? is it a rate/limit issue? How can we prevent this from happening? This is what we are looking at: Your Outgoing has been blocked and you will be unable to send emails.
The inbox does not show the "inbox" , "sent items" , other menus in the left pane.
The mail box has got a new look and in the left pane we do not get the usual options. I need to check the sent mail and there is no option to find them or no option to locate drafts. PLEASE help. Urgent. Thanks, Ameya
Automations based on 'Business Days'
The organisation to specify the 'Business Days" in the CRM settings (say for example Monday-Friday) And then the ability to create automations based on this. For example: Send a follow up email 3 Business Days after a quote has been sent. Any takers?
[ALERT] Issues detected while using Google Chrome. Fix under progress.
It has been reported that Customers are not able to join remote support session and Technicians not being able to download Unattended Installer using Google Chrome browser. Google has implemented a few updates to browser settings that it's not allowing applications to get downloaded. We're actively looking into the issue and will resolve it ASAP. Once fixed, I'll update it here. Until then, please guide your customers to use other browsers like Firefox. Sorry for the inconveniences caused, if any.
This Domain is not supported or is already registered with Zoho
My domain shopgib.com gives above error. Kindly advise what should I do.
I get no email in my account
Good Morning. I created an email with directplan.com.br domain, I can send mail normally, but do not receive any mail. I put the settings according to the instructions, but I have been wrong in something. This message appears to Hot sends email: "Mail server is" directplan.com.br "unreachable for too long" If you can help, thank you. Regards, Fernando.
Cannot always receive email
We have a travel portal site which sends emails on bookings. These bookings are sent to Gmail and email addresses at Zoho. Email to Gmail is received successfully but there is no trace of emails sent to Zoho email account. Any insights what could be happening here? Thanks.
There is any way to re-launch manually failed webhook
I discovered some issues with my webhook yesterday, i've fixed those issues and i was looking for a button to re-launch request to my service. Finally i've made a request from my computer like zoho does but it will be useful to relaunch a previous request (failed or not) to make test. Also you can save us time by documenting your internal error code, it's not really easy to find reasons for error messages like {code: 6, message: "Internal Error"}
I am not able to send and receive mails from specific domain
Hello, I am not able to receive emails from specific domain. If I add the domain in whitelist, I am able to receive emails. Why is that behaviour? The other domain is hosted in bigrock. Interesting fact is another domain is hosted in bigrock but I am able to recieve mails from there.
mails not getting received on our domain spectrumudaipur.com
mails not getting received on our domain spectrumudaipur.com
mails not getting received
We are not able to receive mails at our domain spectrumudaipur.com
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