Ask zb code
Please give the ze code, I need it for updating my mail address update! Thanks!!
Add ability to set call duration or end time in calendar and/or activities module
Please add the ability to set the call duration or end time in the calendar and/or activities module. Although you can set the end time for an event, an event that is scheduled does not have the same fields as a call that is scheduled. Therefore, creating an event for each scheduled call is not a good solution to this problem.
Highlighting keywords in resumes via Zoho Recruit
Is there a way to highlight the keywords that are in my search, in the resume when viewing? It is very helpful when looking through candidates when the keywords are highlighted...and any previous database I've used has done this. Thanks!
Task Comments
It seems that only the user who created a task is notified when another user comments on said task. Is there a way that all users that are assigned to a task get notifications of the comments? (Other than having to @mention all users.) Thanks
HELP WITH VALUE/POINTS!
When i try to verify with CNAME from ZOHOmail domainsetup up page i get message: Verification Failed Sorry! We are unable to verify the domain by CNAME method. You can try the other verification methods, or correct the CNAME record and try again.Learn More\\ Please Help
Where can I find my CNAME Code (starting with zb...)?
Hi Support Team, My domain celebesbaraenergi.com has been verified, however I need the zb code to update the CNAME record for receiving emails from third party. Please provide me my zb code so that i can configuring the email. Thanks, Felicia
email delay
I just confugure the zoho mail but i can't send or receive email. I have point the mx records to zoho and configure the outlook but when i send a email from the outlook or the zoho webmail i can receive it olso i have trying to send some test email from outllok and zoho webmail but still the emails don't arrive.. Thanks for your help
mail view not auto refreshing
The only way to get new mails to show in the inbox is by going to another account and then returning. This would appear to have been a problem 6 years ago but I assume it was fixed at that time. Cheers Peter
add criteria for view filter dropdown
View(report) - filter -> auto filter I need to limit the dropdown values of an automatic filter based on a field. The drop down does not list out all of the values if there are too many. Any idea? thanks
Zoho CRM Outlook Plugin Automation
Hello, We have been trialling Zoho CRM for a period of time and are very impressed with the features on offer. We primarily use Outlook for customer contact and would like a convenient way to synchronise everything between CRM and Outlook. 1. I have installed the Outlook plugin trial and it works reasonably well, however it would be great if there were a way to automate the sync (Calendar, Tasks and Contacts) process to happen, say, daily. 2a. We would like to centralise all sent and received emails.
Invalid email linking Zoho CRM with Zoho support
I am trying to link our Zoho CRM account with the trial version of Zoho Support and when i introduce the email of the administrador of our Zoho CRM and the ZCR code when submitting the form i get the follwing error message: Invalid ZohoCRM Admin Email. Please provide a valid Email. What can i do to make it work?
New folders not appear in my folders list
I try to create folders but they didn't appear at all, and when I try to create another folder using same name Zoho mail alert pop up window appears telling me that "Folder name already exists in this level", but I cant see this folder. Please Help,
can´t find imported leads
Hi, I have a problem with the import of some Leads, in the data administration they seem to be successfully updated (image 1), but on the leads field they aren't visible (image 2), could you please help me with this?, I have searched for an answer on the faq's and in the forum but I haven't had luck.
unable to send emails
Hello, I am unable to send emails using my email address. I checked in the control panel. The outgoing emails are greyed out. Can you please unblock my outgoing emails. Thank you
Undo Outlook sync
Someone in my organization did a sync the wrong way in Outlook and now we have duplicates of over 10,000 companies and contacts. Is there a way to undo or rollback? Thank you, Andrea McOmber
Can't synch Zoho Calendar with Goolge Calendar
Hi, i have followed the following instructions: https://www.zoho.com/calendar/tour.html?8 for synchronizing the two calendars. However, I don't have the Google option under Settings --> Sync Can you please help? Thanks, Amir
Anyone else getting slow response times on pages loading up on crm?
hope it is not just me as its been going on for about 3 weeks
Task/Event/Call
Is it just me or is the activity management function difficult to use 'cause it beat the hell out of me. Any training available?
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
My email id is ekansh@menias.com and whenever I'm sending the email to someone, I'm receiving the error message as: Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit. Please resolve this to the account ekansh@menias.com Thanks in advance! Ekansh
Feature request paged listing of emails
I am not able to use the new interface because the list of emails is not paged. Instead there is a never ending list. So after scrolling down and you are finished dealing with the emails when you select them all you find you have selected more than is allowed so you are not allowed to perform any actions like mark as read or delete the messages. Please introduce the option of a "paged" display of emails, like in the old version. Then I can select 100 emails and mark them as read, or delete them when
Mail Delivery Status Notification (Delay)
Hi! I'm sending zoho mail from the gmail site. at the last week all the mail I sent from yoav@tipulblog.com came back with this error and people told me they didn't get the mail. this never happend before and everything was o.k. thank you for your help. Yoav ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message
GoogleApps: ResponseCode 421, 4.7.0 Temporarily Deferred
Any email to google apps seems to be experiencing delay. Is there anything that we can do to fix this? It's quite important that we somehow solve this as I may not be the only one experiencing this issue. Thanks a lot.
kamaos
kamaos
How to restrict users to delete their tasks..
Hi, I am stuck with a case, the users can delete their task which assigned to them. By doing so it is removed the project. I don't want my users to delete their tasks. Please what is the work around or solution to it. Thanks Sheriff
eBay Endless "Sync In Progress" Status
Regarding the eBay integration, I'm finding unsuccessful sale syncs to be the recent norm. Sales orders will remain in an endless "sync in progress" status while items successfully sync. The sales are not in a completed status yet the sync still hasn't been productive whether automatically or manually initiated. With recent sales, I've had to manually enter both the customer and sale because waiting for Inventory to eventually pull them in isn't an option. If someone has been experiencing the same
Excluding fields from PDF copy
Is there any way to exclude certain fields from the PDF copy that is created upon submission? We are using several images via the Description field that inform the user's answers, yet we don't want the PDF document that they print out afterwards to be (1) image heavy and (2) LONG. It seems this could be done with the right coding.... I appreciate any help.
Can't Send or Receive fro certain email types. No response from support.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
kevson@foregic.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <info@logicthis.com>
"
Sender verify failed
I'm not sure what to do, I've added the correct SPF record to my DNS.
ResponseCode 421 Fatal Error
One of my users provided me with a warning message she'd received with the fatal error ResponseCode 421, 4.7.0 Temporarily Deferred. This was in response to an email she was sending me, another zoho user, both of us using the same domain. I can see there was an issue back in 2015 with spammers using zohomail, and throttling the IP address 74.201.84.163. Is this a repeat of that issue? Is there anything we should be doing on our end? Thank you, Elijah P.S. Thank you again for your prompt response
Mail Delivery Subsystem
Delivery to the following recipient failed permanently: emma@emmanyabera.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain emmanyabera.com by emmanyabera.com. [50.87.41.39]. The error that the other server returned was: 550 No Such User Here I have tested and found that the MX Records are right. mx @ mx.zoho.com (Priority: 10) 1/2 Hour Edit mx @ mx2.zoho.com (Priority: 20) 1/2 Hour kindly advise.
Diagnostic code: smtp;554 5.2.3 MailPolicy violation Error delivering to mailboxes
Some people on our domain cannot send emails Your message cannot be delivered to the following recipients: Recipient address: belkys.guillen@discoversjds.com Reason: SMTP transmission failure has occurred Diagnostic code: smtp;554 5.2.3 MailPolicy violation Error delivering to mailboxes Remote system: dns;mx.zoho.com (TCP|17.164.24.103|42220|74.201.155.125|25) (mx.zohomail.com SMTP Server ready June 13, 2016 3:24:52 PM PDT) Recipient address: jean.sandino@discoversjds.com Reason: SMTP transmission
Temporarily Deferred Email - Non Gmail
I recently just made an email attempt which had a bounce back. I just want to know whether there will be an automatic confirmation when/if the email is successful in the next 4 days of it's retries? Otherwise I'll use a different email address and service. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 27 Jun 2016 05:40:37 -0700 from oj@ojillustration.com [oj@ojillustration.com]
Delivery temporarily deferred
Mail delivery is taking ages fory domain with error 'ResponseCode 421, 4.7.0 Temporarily Deferred]'. Pretty bad.
Organisation wide lead scoring
Hi, We have leads coming in from multiple areas. i.e. they download a white paper, contact us via our contact form, website visit by SalesIQ, etc. Each of these we make a new lead in CRM with a Lead Source so we know where the lead comes from. What we are looking for is a way to look at ALL our leads and determine who is the most active person. i.e. they have downloaded two white papers, watched one video, completed a 'contact us' form and been on our website. Is there a way to see this in some form
new task send notification email not working
Hello, i know that the free version does not allow email reminders (and therefore the option is not displayed) however the "send notification email" when entering a new task is displayed and does not seem to do anything. Is it broken? thanks Kelly
addlistsubscribersinbulk and automation
we have an api that call your service addlistsubscribersinbulk and in the list for suscription we have an automation for register, that it should send a email to the contacts when come in the list. With the "normal" introduced users the automation work properly. But with users introduced by api dont work Why this happen? How can we send emails to this users? Thanks
Can't find the organization contacts
I think my account is totally out of wack. I tried to add users to to Groups and manage sharing using Groups. The screenshot shows I have 14 contacts in my organization but none is shown. This is not the only thing wrong with my account. I submitted multiple posts this afternoon about various inconsistency across the board. Also, how do I change the organization ID? right now, it's using "lexshan1" as organization ID, which looks like a personal ID. Very confusing again.
Huge bugs with mails and templates, please fix this ASAP
Hello, I am currently experiencing huge bugs with sending mails though Zoho recruit: - Sending single mail doesn’t work - Templates doesn’t work on multiple mails - Custom from address doesn’t work either I experienced this on both chrome and safari Please solve this issue ASAP, it blocked my work completely today !
I can´t share an app
I have created an app, I have bought another user and I can´t share it with them, where is the problem?
Please unblock my email
Please unblock my account. I have to send some invitation and I've received the message :"Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit Thank you for support !
Can a Zoho developer create a customer portal for me?
I am looking to create a customer portal that has the following: Client's past invoices from Zoho Books, see remaining balance on invoice, pay with credit card (already configured in Zoho books) Client can upload their multi-media assets (this could be tied into my dropbox or another storage program) Submit support ticket (could be linked to Facebook chat) See available product upgrades and request account manager to contact them See available promotions See news and updates Written instructions
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