Sales Activity Report
I need a report that shows weekly activity of my sales reps. How many calls, demos and emails were done is what I am looking for.
Outgoing disabled
Hi, it's been more than 4 hours I'm stuck with my account blocked from sending mail for an unknown reason and without any advice despite the requests made through your help pages, is there any hope I will be able to use it in the near future? Since I see I'm not the only one and others had to wait 55 hours please let me also know how to avoid this, and especially if there are other things I should consider regarding your service and what is allowed Best regards Marco
Can not receive email, pls help me!
I can not receive email, pls help me!
Account blocked mail rate limit
my account is blocked, seemingly due to exceeding the mail rate limit Can it be unblocked please What is the limit? I have only sent 5 emails, each with about 20 recipients. I'm simply trying to send out my organisation's newsletter and I thought doing it in batches would prevent problems with spam filters The address is newsletter@emmausnewslettersa.org
554 5.1.8 Sender Address Blocked
I cannot send emails till Thursday from aysu@ortakyaratim.com. I sent feedback and wrote to support but no action is taken. Please help. Tell me why it's blocked and unblock it please!
Merge multiple fields for email subject line
Hi, I am trying to merge to fields (ticket ID and case description) into the auto email response template's subject line however was unsuccessful. Below is the coding that I am using now: [#${Cases.Request Id}]${Cases.Description} Appreciate any feedback on this. Thank you!
Zoho office file saving
Hi everybody, I'm a beginner with Zoho APIs. I'm trying some basic tasks as opening a file in office and saving it after edition. There is no problems with the open request but what should I put in 'saveurl' file (save,php) for the opened file to be saved? I'm having error like 'Error in saving content. Please retain a local copy at your end'
Cant reply to tickets again
for the 5th time in two weeks we cant reply to tickets, We get: Error while processing the request! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Whatever we tried to send gets saved in draft mode so the ticket isn't updated. We are missing our SLA 'sand customers are getting upset. This along with your service outage last week is eroding out faith in the zoho systems. Dave
Não recebo email - Envio normalmente, mas não recebo.
Eu envio emails normalmente mas não recebo nenhum.
Guide domain mapping in zoho support
Hi, We have issues to configure domain mapping in zoho support. We have configured a CNAME in our DNS panel and we have configured domain in zoho support configuration: https://www.zoho.com/support/help/domain-mapping.html But it isn´t running. Can I help my? Thanks and regards
Cannot create sections in Help Center
When I want to create a section in the Help Center I get the following message: "Already a category/ section exists in this name. Please change it." This is not the case and I cannot add any subsections without receiving the same error message either. How to resolve?
Stateless form on success insert to other form
I have a stateless form set up whereby people will enter details from a drop down look up. If (Health_and_Safety_Assesment (SurnameHSA == HS_Sign_In.Surname == null); insert into Health_and_Safety_Assesment; { Added_User = zoho.loginuser; input.SurnameHSA = Surname; } it is coming up with error on line one
My signature do not come up when i compose the email. No matter what I do.
My signature do not come up when i compose the email. No matter what I do. Please help.
Document Name Output
Hello , I wanted to find out is possible to change the name format of a mail merge document ? Whenever I mail merge and download the document it outouts as the name of the document. (ex: Back Brace Rx) ,instead of the "lead_Name". This will help keep track of files being faxed. Thank You.
Vendor invoice billed to customer
Hi, if I receive $100 invoice from a vendor, and I bill the customer $125 per 25% fixed percentage flow-through arrangement, how can this be set up in Zoho Books?
Importing list from Leads to an email campaign
Hi all, I wonder if someone can advise me as I am new to Zoho and learning fast! I have just imported to Zoho CRM a list of 1000 potential clients into the Leads section. How can I use just this list to add to an email campaign in Zoho Campaigns? When I try to sync Leads in the Campaign module, this list is empty? If any one can give me a step by step guide I would be grateful! Many thanks David
Set 7.5 business hours per working day
Hello, Do you plan to provide any option to allow users to set decimal business hours (e.g. 7.5 or 8.5) per working day? Why don't you simply allow a user to set the business hour start and end freely (check attachment)? Regards G.
Add "edit" button in HTML view
Hi all, I have an HTML view for a form, which essentially displays each record in my DB. I'd like to add an "edit" button after each record so that records could be immediately edited, in much the same way as the List or Grid views contain edit buttons. Is this possible? Thanks! Sam
Multilingual web forms
Hello, I need to translate the webforms that feed into CRM, how do I do this please?
Mail rate exceeded limit
Hello, can you unblock the account for the message above? The account is "System". I have a service that sends emails to customers periodically, and they are not receiving it because of this issue. Notice that, usually, I'm not setting multiple recipients, so every email gets a different email address. Thanks in advance!
Can you make a form in CRM
I am working on a PDF is it possible to make this form in the CRM
Can't change nickname
Hi, When I send an email from my account, the name that appears as the name of the account is incorrect in the recipient's email inbox. I have changed the name and nickname in My Profile (and saved). So, it is correct in the profile section. I signed out and signed back in again. The same mistaken name is still there when I send emails.
Creating a Vendor Bill in zoho books using Creator
Hi i have a requirement to create a vendor bill in zoho books passing value from zoho creator.Please Help with the needed info on how to go about it for that. Thanks Giriraj.R
ZOHO / Outlook
I would like to have my outlook integrate with zoho... how do I do this?
How do i link an imported estimate to an imported invoice.
Hi, I'm looking to find a way to link the imported estimate to the imported invoice. When i import the invoice, i need to import the same amount as "payment invoice" and then the invoice become "payed". But the estimate stays as a draft. Is there a solution for this ? Kind regards, Sidney
How do I search CRM SalesOrders by Product ID via the API?
Hey everyone I'm using the Zoho CRM API to retrieve SalesOrders, and I want to retrieve the SalesOrders that have a specific Product ID in their line items. A query like this works fine: https://crm.zoho.com/crm/private/json/SalesOrders/searchRecords?authtoken=12345&scope=crmapi&criteria=(Status:Interested)&selectColumns=All&toIndex=200&newFormat=2&version=2 ... but when I try to specify Product ID like this: https://crm.zoho.com/crm/private/json/SalesOrders/searchRecords?authtoken=12345&scope=crmapi&criteria=(Product
How can I export time sheets of all archived projects?
How can I export time sheets of all archived projects?
How to delete a Auto Number field?
Hi I want to delete a Auto Number field from FORMA but when i try it says it is linked to another FORMB. But when i go to FORMB, the field is not there in the form builder but i can see the field in field actions(strange). How can i delete this field from the FORMB so that i can delete it from FORMA?
iOS Zoho App and Native Mail App - Unable to verify account information
I am using an iPhone 6 and wanted to get the iOS badge count for the Zoho mail app to see the amount of unread messages. However, this feature is currently unavailable so I wanted to switch to the native iOS application to for the badge count function. I tried following the Exchange sync instructions online and here http://zsync.zohosites.com/iPhone.html but the error "Unable to verify account information" shows up. I have two factor authentication activated and am using app specific passwords. Please
Can I get a second e-mail address on the same account?
Hi Can I add a second e-mail address to my account? Or would I have to create another account?
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com my zoho mail id is amy@webbizzinfosolutions.com there is problem in my zoho mail, i cannot able to send mails to any one from last 2 days..i don't know why "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked " this message is coming ..please resolve it ASAP..ITS URGENT I CANNOT ABLE TO REPLY TO MY MAIL..EVEN I TRIED ZOHO SUPPORT BUT NO ONE IS RESPONDING THE CALL.
What is the best order to import old accounting ?
Hi, I'm looking to import an old accounting to zoho books, what is the best order to import so that an estimate / invoices / invoices payment are all linked ? Here is what i've done and doesn't work : 1 - Import CONTACT. 2 - Import ESTIMATES with the same "Customer Name" label in order to be linked (this works for the customer link, but doesn't work on the "Estimate Status" label because zoho change "invoiced" to "draft"). 3 - Import INVOICES with the same "Customer Name" label and "same "Total"
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
My domain is webbizzinfosolutions.com
Workflow rules and auto-updating fields: Workflow rule not triggering
Hello, I'm experiencing an issue with workflow rules and the auto-updating of fields based on triggers.I have successfully implemented these rules in the past, but now with particular types of fields it does not seem to work. What I'm trying to accomplish specifically is this: 1. A new record is created via web form 2. When a particular Single Line field contains specific text strings (of several different kinds), a checkbox gets ticked I have programmed all the different types of text strings as
Why does my email not work ？ And the problme is show : 550 5.4.6Mail rate exceeded limit ?
Dear Sir Why does my email not work now. Everyday and the problem is come out : 550 5.4.6Mail rate exceeded limit ? How can i solve it ? It very urgent . Waiting for you reply and solve it Thanks and Best Regards
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please unblock my email. I am not able to send any emails to my client from last two days.Even no bouncing mail is ever made in between these days.Please Fix ASAP My email is amy@webbizzinfosolutions.com
Cannot get the list of organizations
When I make a call to https://books.zoho.com/api/v3/organizations?authtoken=<authtoken> the response is {"code":2,"message":"The request passed is not valid."} What can be wrong with the request above?
Issue While Uploading an attachment to zoho invoice
Hi, I am trying to Upload an attachment to the invoice, but i am getting internal server error, code 1000. can anyone guide how to fix it
Email 3 hour Delay
Hello, Today I'm experiencing approx 3 hour delay for most of my email. This is a big problem because many of the online software we use requires email-verification with an access code. By the time we receive the access code, it has already expired and we cannot get into any of our accounts. Are there still issues going on with the DDos problem? Is there anything I can do to help my emails get to me faster? Thank you!
Need to Change MX Records
Team need to change the MX records i am trying to do that i am uable to do need help i am Moving from Google app to Zoho Mail please help
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