Whatsapp Integration Fix
Hello, I believe WhatsApp integration should be fixed. Right now all emails appear as unread but there is no way to mark it as read. I understand that the way to mark it as read may be just answering, in which case the notification dissapears. But this
Reason:554 5.1.8 Email Outgoing Blocked.
Hello Team One of my client email has issue. Reason:554 5.1.8 Email Outgoing Blocked. - info@top100executivelist.com Regards GM
Mexico Edition migration
When will the migration to the mexican edition will be available we have been waiting for it for over 2 years since the announment of the version and for some of us it is difficult or imposible to migrate either data and other customatization.
Zoho Task add column to view due time
In Zoho task, when setting a due date and time, it would be nice to have a column to show the due TIME along with the due date. I have attached a screen capture where this field would be relevant to show up. The 2 tasks I have on the screen capture do
Newline character and <br> tags don't work in the message parameter of the mergeAndSend v2 function
I've made a function that sends a merge template as an attachment in an email. My problem is that I can't have newlines or breaks in the message of the email. This is the code: email_message = "Hello, " + conventionRecord.get("Name") + ", \n <br>"; //
Request to Unblock Outgoing Emails for My Zoho Mail Account
Dear Zoho Mail Support, I hope this message finds you well. I am writing to request your assistance in unblocking the outgoing emails for my Zoho Mail account. Recently, I encountered an issue where my account has been restricted from sending emails,
Outgoing Block
We accidentally got our outgoing blocked while testing a scenario. Perhaps the daily bounce limit was exceeded. Could you please unblock our account. We will make sure that this doesn't happen again. Thanks in advance.
Zoho my outgoing mail was blocking
hello, how to fix my support mail, i can not sent mail, unable to sent massage, email outgoing blocked. Please fix on to this
How to hide "By clicking 'Accept', you confirm that you have read and agreed to our terms and conditions in the document."
At the first time user leave a message, it always show a message like "By clicking 'Accept', you confirm that you have read and agreed to our terms and conditions in the document." How to hide or disable it?
Any way to have the total time from all tickets being merged show in the master ticket
Hello, I noticed when I merge 2 or 3 tickets, that the only time shown in the time entry tab is the time that was in the ticket chosen as the master ticket. This could be a problem when pulling time reports. Is there a setting that enables time from all tickets being merged to show in the master ticket?
Invalid Client Client ID passed does not exist
I'm trying to make a test for email so I'm trying to add temporary callback does till work? this is the link https://accounts.zoho.com/oauth/v2/auth?scope=ZohoMail.accounts.ALL&client_id=1000.E32TVSL5IAK0SDDIL18KU9TY69H3SL&response_type=code&access_
Unable to generate preview
Receiving a report from one of my PM systems every night, unable to preview due to a broken error.
Enhance your PDF templates with new customization features
Hello everyone! We're thrilled to introduce a host of new updates in Zoho Invoice for both iOS and Android mobile apps! You can now customize the color of invoice templates, include bank details, add your signature to invoices, making your invoicing more
Inviting users without email accounts
I have a team of 3 that need to access a central enquires@ mailbox. So TeamInbox seems perfect. But the team members don't have their own email accounts/addresses, so how can I invite them to the TeamInbox team? In Team > Members > Add Members, I can
Zoho Reports and Dashboards Continue to not Update Promptly After Successful Data Syncs
This has been an ongoing issue for ZA for sometime now and the Support response previously has been to claim caching or DB cluster issues: https://help.zoho.com/portal/en/community/topic/report-data-and-widgets-not-showing-latest-data https://help.zoho.com/portal/en/community/topic/zoho-much-slower-than-usual
Send Email using the Java CRM SDK and replace template variables with a value
I am currently sending emails through the Java CRM SDK 7, which is working just fine. However, I can not figure out how to replace the variables in the template with data I am generating dynamically before sending out the email. For example, I am sending
Nueva edición de los Zoho CRM Meetups 2024, ¡no te pierdas esta formación gratuita!
Zoho CRM ha lanzado su función más revolucionaria y poderosa este año, ¡y estamos ansiosos por compartirla contigo! ¿Te preguntas qué es Zoho CRM For Everyone (CRM4E)? CRM4E es un enfoque que permite que todos los datos y operaciones se gestionen realmente
Only Deal owners can access/upload attachments attached to this deal.
Hi, Is anyone familiar with this issue? Apparently only Deal Owners can access and upload attachments of a Deal. Is that normal, or can it be changed using any settings? See screenshot here in the attachment. Kindly, Dirk Broenink Moderation Update: I'm
How do you append all CSV files in folder using data bridge - i.e. like excels get data from folder function?
Currently we use Excel for our dashboards with power query and power pivot. The power query dataset is set to grab all csv files in a particular folder and append them together. (as we have a folder that automatically has a new sales file added to it
📣 📣 ZUG Meetups India - Explore Hybrid Workspaces using Zoho Workplace - Meet and Learn! 🧑🏽💻🧑🏽💻
We are excited to announce the User Community initiative to meet you all in person and help you explore the need of the hour - Hybrid Workspaces using Zoho Workplace. We aim to help you to setup your Digital Workplace effectively so that your employees
Final reminder on discontinuing the support for Remote Authentication mechanism
We have already announced about the deprecation of Remote Authentication mechanism five months back here. This announcement is a follow up to let the customers, who are yet to migrate from Remote Authentication mechanism, know that we will stop supporting
Email sending failure
Dear Zoho Support Team, I hope this message finds you well. Apologies for the inconvenience, but I need your assistance with an ongoing issue. Yesterday, I was unable to reply to one of my clients whose email is hosted by ProtonMail (proton.me). Upon
DKIM Verification Fail
I have followed the instructions for DKIM record. Using http://dkimcore.org/c/keycheck I get that I have a valid core record, but Validation continues to fail. I'm not sure what I'm doing wrong or how to debug the issue. Domain provider is Namecheap. Domain is thecirclecares.com Any help would be greatly appreciated. Thanks.
Contact Field to Update from Account Field
So here's my scenario. I have a custom field in Accounts and Contacts and I want it so when I update the Account field, the Contact field will update as well for all the associated contacts. From what I've seen, I'd have to create a custom function for
Record limits per user
Is the record limit increased with the number of users? Or is it limited to 100k regardless of how many users you pay for? Are there any benefits to adding more users or is that additional cost for just access and no uplift in any of the limitations?
Embed detail view of a report in a page layout?
I have a form that allows one entry per user, and a report that only shows the current user's report, so there will only be at most one record. I'd like to display the detail view because it shows the related records. Is there a way to force the report
Pinning Comments
2-3 years ago I requested a feature to let us pin comments to the top of a ticket. I see this feature was finally done but you missed one of the most important features of this. To be able to have a Comment added and pinned automatically based on the
Why Composite Items Not Updating Inventory Levels After Sale?
After I complete a sale I'm noticing that the main Composite Item is reducing its available level but the associated items are not reducing their available level, they are staying the same. Reading the FAQ's on Composite Items I see the following line:
Can i sync custom fields from zoho crm to zoho campaign?
I found an 8 year old post that said this wasn't possible. I am new to zoho campaign, i'm trying to sync contacts from CRM to campaigns, it lets me select custom fields in the field mapping, but after adding custom fields and clicking initialize, then
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
invalid url while create "grand Code" to make access token
Hi Team , I was trying to genarate the Code by using php with this https://www.zoho.com/analytics/api/?php#generating-grant-token and I have choosen REDIRECT METHOD In this I got below url to genarete CODE https://accounts.zoho.com/oauth/v2/auth?scope=<SCOPE>&client_id=<CLIENT_ID>&state=testing&response_type=code&redirect_uri=<REDIRECT_URI>&access_type=offline&prompt=consent
Update field from second form based on Lookup value on first form.
I'm sure this has been asked a zillion times. I am using Lookup field to obtain a value from a second form. Based on the choice I want the corresponding value for another field on the second form to be input into the field on the first form. I know this is a set value action of some sort but am new to Zoho Deluge and cannot see how to do it or see any build functionality on the field properties to achieve this. Basis stuff but how?
How to create a lookup field in Desk, where the lookup value are located in a Sharepoint list
Hi, I am trying to use Desk as my incident management tool for our security department. Part of the incident management is to do some of the risk analysis (threat, vulnerability, impact and associate existing risks where available). Currently my Risk
Share your success story
We would like to hear from our passionate users how much Zoho Creator has changed the way you work and benefited you. If you would like to share your story to us and be featured as a proud user of Zoho Creator, then this is for you. Fill up the form below and if you want to be included in a case study, we will get in touch with you to get further details. So what are you waiting for? Tell us your story. Charles
Microsoft 365 Shared Maibox as Support Email Address
Hi, I would like to set up a shared maibox we created on Microsoft 365 (example: support@company.com) as the "Support Email Address" in Zoho Desk. An important note is that shared mailboxes in Microsoft 365 do not have passwords associated with them,
Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID
When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy them
Improper statement line 31 (Highlighted in red) pls help
// Fetch the current record from the AMER form previous_record = AMER[ID == input.ID]; info "Previous Record: " + previous_record; // Fetch the record from the AMER form by its unique ID previous_status = previous_record.Status; // Get the old status
Is there any way to fetch records in ascending order by Name Field?
for each userItem in User [ ID != null ] sort by Name.first_name { }
SalesIQ VS DESK ASAP chat funtionality
Can someone please advise what chatbot will function better for my company. I currently have zohoone, and use CRM. I noticed the SalesIQ is built-in to CRM so all chats are attached to contact and lead record. This appears to be the only benefit to using
Creator Offline Form from Record
Hello, We have a list of records that need to be viewed offline. When a mobile user opens the detail view of a record we'd like for them to click a link or button to open a form. For instance. A list of work tickets. The user opens a work ticket offline
Next Page