Any drawbacks from removing ID from Ticket Subject in emails?
Zoho's automatically adding [## XXXX ###] of course, but apparently it's possible to disable this function altogether by writing to support. But, are there any drawbacks to that? It's certainly more pleasant to look at from customer view, and sometimes
Logo showing as a broken image in emails
Hi, I have just noticed that my email notifications are showing the %OrgLogo% as a broken image link yet my invoices are using the logo fine. Please can you advise how to fix this as this makes my emails look sloppy and unprofessional? Many thanks
Integrate Microsoft Teams with Zoho CRM for Faster Collaboration
Hello Enterprise Community, We're excited to announce the addition of Microsoft Teams to our suite of CRM chat integrations, which already includes Cliq, Slack, and Google Chat. With this new integration, sales teams can collaborate more efficiently by
Is it possible to add a custom channel?
As a group of schools, we have a number of people who walk up to our helpdesk. Is it possible to add an "In Person" channel to the Channels list for the source of tickets?
Help my account is blocked
Best regards Could help me, every day my account is blocked because I send several emails to the same company domains, my email is ayuda@sescaribe.com, I am the secretary and I must send emails informally to my colleagues, I have been working very well
Replying to mail forwarded from another mail
Hi I have organised things so that mail from some of my contacts who write to me in gmail is forwarded to Zohomail. How can I reply to those emails from Zoho but using my gmail address? Thanks Glenn
Zoho calendar integration with Ubuntu calendar/Evolution
I'm having a hard time integrating/synchronizing my Zoho calendar with Ubuntu. I'm running Ubuntu 18 and Evolution ver, 3.28 any help is apperciatred
Project folders permissions
It is possible to set different permissions for project folders for different users? For example, I have in Project A folders X, Y and Z. User John can access the 3 folders, and user Mark can access only folder X.
How to remove date author etc from blog post in zoho sites blog?
I need to remove date stamp from blog posts like we do in blogger and WordPress. Is there a way for that in zoho blog?
Deleted Custom Fields Are Incorrectly Counted Against Custom Field Limits
We only have 1 custom field that is a "Percent". However, as shown in this screen shot Zoho thinks we have three. Please fix this so that we may have the correct about of custom fields with a type of "percentage". The fields were forced deleted prev
Automated Sms
Hi, I have signed up to Bigin and I am trying to see if using triggers within bigin you can automate this to send and SMS with one of the sms providers. I find it difficult having googled searched to see a conclusive answer. Perhaps someone could advise
Zoho booking form is not updating after changes
Hello, I'm trying to to edit form fields in my booking page (I'm admin as a user role). Every change I made (theme change, open-close registered users etc.) has been applied except form changes. I'm changing the name of the default fields, i'm locking
Campaigns Folders
It would be nice to be able to organize campaigns by folders. Currently all campaigns are in a very long list. My client would like to group campaigns by product so that they can see all related campaigns in a common folder. Thanks!
Importing a pdf document into Zoho Writer
Hi, Despite knowing that pdf cannot be imported (from the Import wizard), when I try doing that, I got a message that '.pdf is currently not supported'. I m curious in knowing whether this will be supported in the near future. thanks & regards Balamurugan B
Images uploaded into Zoho Writer document are blurry
We create a document via Zoho Writer mail merge and then add in some images unique to the specific client. These are clear snapshots of tables and graphs we have created in a different tool. But once they get uploaded into Zoho Writer they are pixelated/slightly
Public permalink not updating edits
In Zoho Writer, I have shared a doc publicly through a permalink. But the permalink appears to be frozen: it is not updating the edits that have been done to the doc. Is there any way to fix this? Thanks.
Quality of Zoho Meetings poor
Hi there, does anyone know how to improve the quality of the meeting calls? Or if Zoho is working on the issue? We have superfast fibre into the office and the quality is still really awful, and has steadily got worse these past couple of years, to the
Zoho Books API to validate GSTIN
Hello, While using create customer API in Zoho Books, will the GSTIN be validated automatically? Or, Is there a separate API available in Zoho Books to validate the GSTIN after / before creating the customer. Regards Prince.
Call Duration
Wonder if you can help me, I am trying to create a dashboard component for the calls module but instead of seconds I want minutes, Ive created a custom field called Total_Minutes, is there the ability to create a custom function that works this out from
Embed Video Into Zoho Form Description or Welcome Page
Hi Zoho Forms Team, I've found on a few occasions that I have wanted to embed a welcome video at the start of my forms, to introduce the form add explain it's purpose. If there was an option to edit the HTML of the description field then I would happily
Outlook problem
Try to add my account to outlook but error this error message : we couldn't connect to the incoming (Pop) server. Please check the incoming (pop) server name in account settings and try again Plz help
How to filter emails received at a catch-all address to a specific folder
For context, I am using a single user Zoho Mail Organisation, and have created a catch-all address at "catchall@example.com". I want to filter all emails received by the catch-all address to a folder named, lets say 'Catch-all Folder'. Is there a way
Panel speed for Iran
Hello, I hope you are well I am a user from Iran and the speed of the site and email panel in Iran is very weak and we have to use vpn Do you have a solution for this problem?
We’ve fine-tuned Zoho Books under the hood
Lots of us have multiple tabs open & it's a pain to have to refresh every one individually, it's a simple task to refresh all instances of open Zoho tabs with one click !.....
.ics file not opening
The .ics file attached to the interviewer and candidate notification emails is not opening once downloading. I tried on an android phone in a hotmail email account and when I try to preview it or open it after downloading I get a describe error. On my laptop with a gmail account I see it attached and can click the download button, but it won't open once downloaded.
How to stop e-mail workflow once a specific lead status is selected ?
Hi, I want to add a feature to stop sending customers our workflow e-mails once a lead status is changed to "booked", so that they do not receive our sales emails anymore upon course booking. How can I do that ?
Make certain subform entries read only
Hi all I need to make specific entries on a subform to be read only for portal users. Ive added a field to my subform called 'read only' which is a picklist with the values of Yes and No. Ive set this field to be hidden as its only to be used in the function
One-click WhatsApp and Zoho Integration
Hello there! I'm Aizhan from the TimelinesAI team. Our Native Zoho and WhatsApp integration, designed to streamline your communication and productivity. With this integration, you can effortlessly sync contacts and messages from WhatsApp directly into
Get contextual Bigin data inside Zoho Mail with the all-new eWidget
Greetings, Email is essential for business communication, whether with customers or prospects. If you're using Zoho Mail to manage your communications and Bigin as your CRM, the eWidget extension enables you to access information from your Bigin contacts
PASSWORD MISSING
MISSING POSWORD
my business email
Hello team I bought business email, but i did not receive it, how to get it and put it on my website
Button in Subform
Hi, How is it possible to get a Button from a Form Report in a connected Subform (see Screen Shot)? Thanks Marcus
Books/Payroll tax payment question
I accidentally made a second payment to my taxes for $300 which is reflected in my bank account and therefore on Zoho books but I can not match it to any transactions because its not reflected in payroll as a tax payment. Is there a way to add an extra
Adding 'Created Date' to email template without the timestamp
Good Day All, Optimizing my workflow here. I figured out how to add the Leads first name ${Leads.First Name} I need to add the 'Created Day' to my template. Also - is there a legend as to syntaxes for adding the Lead Fields into template such as above?
Help center logs in to a different profile
Message I'm getting: " Dimitris Topou..... Inova Hospitality ediktampani@inovahospitality.com Change Password Note:This help center's authentication protocol is independent of the Zoho account you've used to sign in. " Hello, whenever I sign in to help.zoho.com
Filters not working consistently
We've just set up a simple task manager in Tables. Twice today we found that views were not properly applying filters. Records that should have been excluded from a view appeared in that view. We found that deleting and recreating the filter condition
Campaigns Automation Issues
Hello, I am attempting to build out a drip campaign using automation within campaigns. I have the logic and email content built out but there is no way to test if it will be successful when I add the list of leads. The minimum time threshold is 1 hour
WhatsApp Integration for Superior Support and Communications
WhatsApp's widespread adoption and familiar interface makes it an ideal choice for businesses to interact with customers directly, providing customer service, support, and updates in a user-friendly manner. Zoho FSM's integration with WhatsApp helps you
Member portal homepage
Once a member signs into the portal, I want them to see their member dashboard (a page that I created) rather than the main homepage of the website. How do I set what happens after sign in?
Cant send messages in Cliq chat with enter in Google Chrome browser
Hi, I Cant send messages in Cliq chat with enter in Google Chrome browser. However i can do so in Mozilla Firefox browser. If i press enter it takes the cursor to next line rather than sending message and i don't see any SEND button to send my messages
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