Not able to delete users or directory
We noticed that there is no way to delete users, instead you can only deactivate them. First of all, we never signed up for zoho directory and now we can't remove users. We tried deleting the Zoho directory, and unfortunately we can only deactivate the
Themes in Zoho Sheet: Keep your spreadsheet's formatting consistent
Formatting a spreadsheet is now even easier with Themes. With Themes, Zoho Sheet empowers you to select, customize, and apply a uniform formatting style throughout the entire spreadsheet. When working on a data set with collaborators, you might notice
Why does formula fields only allow numbers?
Hello all. I am trying to create a dynamic dropdown. The entries of subform a should autopopulate a field in subform b. If this is possible, then can I then make a dynamic dropdown of which I can click on said entries in subform b? Thanks for any input
Users having trouble accessing shared Sheet
Hi, Some of my users are having problems accessing our Sheet. When they use the link sent in the original invitation email, they can get to the shared sheet with no problem. When they log into Zoho without using that link, the sheet doesn't appear in their shared folder. Any suggestions would be appreciated!
Does Zoho Books have integration with banks for transfers like Credit Suisse?
As the title say, I am curious to know if Zoho operates in Switzerland and is integrated with Credit Suisse with the ability to do bank transfers etc.
Zoho Directory as SSO(IDP) for external applications
Hi Team, I am trying to use Zoho directory to authenticate my mvc application. I am using openid connect to integrate. I am facing a weird error on the redirection https://accounts.zoho.in/oauth/v2/auth?scope=openid+profile+email&response_type=code&redirect_uri=https%3A%2F%2Flocalhost%3A7050%2Fngo&code_challenge_method=S256&state=CfDJ8NI4hCIbLAFHha2C9jl_7diR9EUz3pmFElsjYP6W3a2Qe_DaE-SgZJfM6bLbAijQPS538bseJ3eGQ8xBjN9-vpG2fjOszyBEKJHZ3y7W0qR8Ev-DCfKql1b6Fm9rwCoG4wVWNdtEatjhBaL98wEr-_hHgW5bmywbdhHtLlCWRfq6xkMp7sWSOVt6uxnhfVs4OhFRmX9D5WgBVgGR6rBWuup7ihBnl_q8B4qh_XAq_YQxnw0Ot5zhnaidzVUd2JAIBxDZbLNqe7gcopts6SvRt7fLZ_BUV4CVWVoecWA9PbGe5Rz2fm9C_hiknov1Zgxmfc7b_jCbPOcPfi8gHbl3c_77QNaUEry0XDy-AFpAlnl5&x-client-ver=7.1.2.0&x-client-SKU=ID_NET8_0&nonce=638464425924653802.MTNjMjA2ODMtYjMxOC00OWQ5LWIyYzYtNWQzMmY0ZDU2ZGI1MDczMGUzMjgtNzVlNS00MmY5LTkwNjYtNTBjN2Q1ODEzNGE4&client_id=1002-60028014541.EMVE2JLQV8XUGBDTTMAHYE2A90TMXT&code_challenge=ycMi10GbxuPZpucK45bThhcqCkcZAz5w5LlE71_zx48
Inbox on the app
Hi there, I've just created my account and doanloaded the app. But I cannot find inbox on the app, can anyone help me? I need to be able to see and respond to comments and messages on my mobile.
Update Membership Description on Invoice
Hi, We've updated the description of our membership product. It is a monthly renewal membership, and we send an invoice to customers each month. When new customers buy the membership, the new description appears in the invoice. However, when current customers
Changes to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.
Introducing Data Art in Zoho Show
Including relevant numbers and statistics in your presentations is a great way to add credibility to your content, and presenting data graphically helps make it easy for your audience to interpret. Tables and graphs are the most commonly used data visualization
Monthly averages based on "FULL" weeks in month
My data is set for a start day of the week being Monday. I want to pull monthly averages for our events that run on Mondays, Wednesdays, Thursdays and Sundays. The problem I run into is a monthly average for January 2024 runs Monday Jan 1st - Wednesday
"Discount" Column Name in Template Can't be Changed
Dear Zoho Team, I run into a problem when creating a template for our invoices (same problem appears with sales orders as well, though): We are using the German language settings and when I create templates in English and try to label the "discount" column
Varias evaluaciones en una entrevista
Hola, he visto que cuando voy a reliazar una entrevista con un candidato en Recruit, solo se puede poner una evaluacion. Si quiere hacer 2, 3 o 4 evaluaciones diferentes a un candidato en una entrevista, me obliga a generar 2,3 o 4 entevistas diferentes.
Our Few Leads Are not uploading from our Facebook ad account to CRM
Our Few Leads Are not uploading from our Facebook ad account to CRM Could you please help us out with it?
Can I have the same email filter to forward to multiple emails?
Can I have the same email filter to forward to multiple emails? I´m explain; I have three filters to re mail forward, they are the same value. My problem is than the filter is processed, but only received in the last mail than I added to the last filter.
Nonprofit with many payees
We are Trans Rescue. Our mission is to help transgender people escape from dangerous places worldwide. We are just starting to use Zoho Books. There are two unusual parts to our accounting: 1. We send money to many different clients, or spend money on
Nodemailer configuraton for DKIM
Hi. How can I set nodemailer to use DKIM? It asks for privateKey and I don't kwon how to deal with... const mailOpt: SMTPTransport.Options = { host: senderEmailConfigUse.host, port: senderEmailConfigUse.port, secure, auth: senderEmailConfigUse.auth, dkim:
Zoho Directory admin out of company
We have two admins of Zoho Directory and both of them are out of the company and we not know their credentials. ¿Is there any procedure to recover access?
Empower your workflows with Actions by Zoho Flow–now available for Standard and Professional editions
Enhance automation and collaboration across your favorite apps directly within Zoho CRM Dear users, We're thrilled to announce the expansion of Actions by Zoho Flow, previously available only to our Enterprise and Ultimate editions, to our Standard and
Custom multi-lookup field not available as an option in the Business Card view
Hello! A custom field "Subsidiaries" is not showing up as an option to add to the business card layout. We have only four of the five fields selected, and other custom fields are available. "Subsidiaries" is a multi-lookup field and the only one we have.
Your account is currently not accessible via IMAP due to excessive usage
Hi all, since recently I've constantly been getting the following error: Your IMAP server wants to alert you to the following: Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time. Getting this error both
Collaborating on draft landingpage
Is there a way to share a draft landing page with another team member or outside person (e.g: suppliers marketing person) prior to it being published and URL generated?
Free webinar: Digital Signatures for Digital India- Powered by Zoho Sign
Hi there! Following government initiatives like Digital India and #StartupIndia, startups and established businesses in India have jumped on the digital-transformation bandwagon to increase their overall efficiency and stay ahead of their competitors.
[URGENT] Response of getRelatedRecords API is In-Consistent
Hi Team, I often face issue with the code due to the inconsistence in the response in "getRelatedRecords" API. Refer to the below image's highlighted text. "Created Time" not in a sequence. This happens often. Sometimes it shows results as "latest to
email avatar does not appear
Hi, I'm using the free forever plan for my business email. I noticed that avatars do not appear in emails. When I send an email from Zoho to Gmail, Gmail does not show my avatar picture. Similarly, when I send an email from Gmail to Zoho, Zoho does not
Zoho Assist: Important Security Upgrade Notice
Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.
When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.
Good day! We, as Zoho CRM users, have encountered an issue with the system's functionality: During operation, all users have detected a problem with the search for the Lead entity when entering the company's domain in the search field. In other words,
Changing an email subject in active cadence
Hi, I have started a candence that sends email template. As it is active, I notice that email subject should be changed. Situation is that some emails are already sent, with "wrong" subject. And for other email sending is scheduled and not yet executed.
Uploading Signature field from Zoho Form to Zoho CRM
Is it possible to have the signature that is given on a Zoho Form and upload it to the corresponding Zoho CRM record?
Default Work Hours
Hello, How can we change the default settings in Zoho Projects to never default the Work Hours when creating a task? The default seems to be Hours Per Work Day (9) * # of Days. Clearly the work effort is very different from the duration - for example, we may have a task that takes 4 hours but needs to be done over the next 5 business days. If the user entering the task forgets to change the Work Hours, then it will default to 45 hours, which then makes our resource utilization reports wildly inaccurate.
Themes / Backgrounds for Zoho Mail?
You know how Gmail has backgrounds of themes that can be displayed behind your email Inbox? Like, a nature scene, planks of wood, a forest, or a photo you select? I think it would be neat if Zoho Mail had this feature, too. Any way to implement this?
Sitemap and SEO
1. Does Zoho Commerce submit my website sitemap to google periodically and automtically or I have to do it myself? 2. Where do I put SEO keywords and descriptions for each blog post?
Mail Android app: no push notifications
I am very happy with the Android app for Zoho Mail and want to use it as my default mail client. However, I don't receive push notifications of new e-mail. My phone is a Samsung Galaxy S3 Mini. Are there any settings changes I should make to fix it?
Sync has disappeared
Hello, My Work Drive was synced with my laptop so I was able to see both my C Drive and my Z Drive (WorkDrive). However, that is now gone and I can't access any files. When I go to sync instructions, it states that syncing will download all files to my
Decimal places in Formula Fields
I want to multipy a numeric field with two decimal places (Shares) times a currency field (Per_Share) with two decimal places. The result, a formula field (Total) should be of the currency type with two decimal places. When I do this (GUI), I do not get trailing zeroes. For example, if I multiply 2 * $4.55, I get $9.1 but want to get $9.10. I tried scripting, decimalplaces = 2, but the system just ignores that. Thanks. Frank Driscoll
Add a button to help center
Hey folks, I wondered if I could add a submit a request button on my help center on the header toolbar. If possible how can I do so. thanks in advance
How to disable sub-form fields?
For each line in my sub-form, I have various fields that I don't want the user to be able to edit. There are also a few fields that I want to be kept hidden but I can't seem to figure out how to do that either. I've created a new workflow for adding a
Shared docs not appearing
Things seemed to work fine until this afternoon (Feb 3 2010) . Now, when a new doc is shared (either to a group or a private share), the system reports "document successfully shared" and the proper email invite is sent out. HOWEVER, the document does not appear on the list of "documents shared by me" at my end. Nor does it appear on the list of "document shared to me" for any of the group with whom it was shared. Seems to be a recent system malfunction, or else I've really been pushing the wrong
How to create a validation rules in Zoho Desk.
Hello Team, In Zoho Desk, a validation rule needs to be created.depending on departments and department heads, therefore kindly provide a way to accomplish this. Thanks & Regards, Thisai Moorthy.
Setting the email subject when replying to a ticket?
When we go to Tickets, click on one, and click on Reply... how do we customize the email subject line? We have our Shopify support forms routing to Zoho Desk, and it is less than ideal for customers to get emails titled things like "Re:[## 112 ##] New
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