Chart background color
How can I change the background color of a chart? Probably a silly question but I have tried several things and can't seem to figure it out. Our app has a grey background color throughout and the charts have a plain white background and it sticks out.
Copying events leads to invitations despite not sharing my calendar
I don't share my calendar at all. But if I duplicate an event that is not shared either the calendar asks me whether I want to partake or not. This happens only after a duplication and not after simply creating an event. Is this a bug or is the error
Workflow rule for anniversaries do not trigger
We want to send our clients and automatic birthday email each year and have the rule to trigger "Yearly" based on our clients "Date of Birth" so the way I understand it, is that this should trigger each year on the correct day and month since the information
How to reference cells from another workbook
Hi, I just like to ask for help on how to reference a cell from another workbook. Thank you. Harrold
Zoho task status with custom filter
Hi, I have a problem with Zoho tasks, when I filter by some custom filter such as the lines of business of my company, the status of all tasks comes out as open (image 1). However, when I enter the task I get the correct status (image 2). On the other
Add user in different Plan
Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?
Zobot and Triggers together
Hello, we use zobot when the user clicks on the chat button. But we want to use triggers too, when the user is landing on a specific page url. Currently we are forced to use another tool for triggers. Thank you.
Issue with calendar add and update event
In Zoho calendar add and update event you mentioned that to send the data in the body if i am trying that one but i am getting the error like "event data missing". In try it example which you have mentioned bottom of the documentation you are sending the data in query string I tried in that format also but i am getting the error like "bad request" ,Please could me help me out with how should i send the data to get the actual response.I have attached the screenshots i have tried please help me out
(mx3.zoho.com) Reverse DNS Resolution - No PTR Record found
mxtoolbox.com report this problem with your mail servers mx3.zoho.com ( 204.141.42.52) Please fix it.
Same Year filter for two date fields
I have a report that includes a FosterIntake Date and a FosterDischarge Date. I want users to view the number of youth that entered the program this year (2024) - Year of FosterIntake, and the number of youth that were discharged from the program this
Department breakdown by company
Hello Zoho community! Is there a way to show an horizontal hierarchy with deparments within one account? Right now I only found a way to show vertical relations within Accounts and Parent Accounts. Should we create an Account per Department? ie: Parent
Importing Contacts - Almost ALL mapped fields showing as blank
Hi, I am having an issue importing contacts over to Zoho. I create a .csv as required, and in this csv I include the following fields: Company Name Contact Name (separated into first and last name) Phone Email Title Address Street City State Zip Code
Workplace subscription that includes WorkDrive
Hi I subscribed Workplace that include 10 GB WorkDrive storage per user (Shared). Meaning that I don't need to renew my workdrive subscription?
Unable to add zohomail account to eM client (desktop version)
Hi, I am unable to add zohomail account on my eM Client - desktop version. I have not enabled 2FA. I also tried to login with app specific password but no luck. When I go to Add account --> automatic setup --> it is throwing error
Slack Zoho Desk integration
Hi, I've created a flow which creates a new ticket in Zoho Desk if someone sends a message within a specific Slack channel. I want to include the user's name in the subject line. However, the variable UserId only includes a id like UAE194403. How can
ZOHO is SLOW
Is it just me here in the UK, or is it happening everywhere? ZOHO CRM in particular is running so slowly as to be unusable. You need to sort out your servers Zoho, if you aren't going to start losing customers, this is simply unworkable. It just took
Public Domain Restriction - Campaigns
Hello Zoho Campaigns Users! In the most recent iOS (v2.0.29) update of the Zoho Campaigns mobile app, we have enabled Public Domain Restriction. This enhancement aims to prevent the use of public domains in the sender address, ensuring compliance and
Best Practices - Client Script
Hello everyone! We are thrilled to share a selection of top-notch practices for optimizing your experience with Client Script in Zoho CRM. Always review your code for accuracy and optimal performance before implementation. Prefer Static Resources to manage
News letter form Zoho marketing Automation intergration
Does any one know where I can find leads that subscribed for newsletter in Zoho marketing Automation. I created a Zoho marketing automation form and integrated it to our website. Did some test entries to see if the leads will automatically be registered
Zoho Meeting Api Error-PHP
Hello Zoho, I am developing one php script for creating zoho meetings with zoho meetings api but I am getting 400 Response Code Again and again And I am getting nothing So I know the error please Reach me out for fixing this error. This is My PHP Code
Create Ticket in Desk on Creator Form submission.
So I read the post below and they discuss all sorts of integration except how to create a ticket: https://help.zoho.com/portal/en-gb/community/topic/integreat-04-integrating-zoho-creator-with-zoho-desk-part-1 My app sends an email to the Ticket channel
Cancellation and refund
I followed the refund policy at https://help.zoho.com/portal/en/kb/common-faqs/articles/what-is-your-refund-policy#Zohos_Customer_Satisfaction_Policy and I have NOT heard back from anyone. I do not want to keep this service. I had it less than 30 days.
ERROR CODE :550 - "JunkMail rejected
Hi, I have 2 days with this error This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. adoax@mushteri.com.mx, ERROR CODE :550 - "JunkMail
Apply Vendor Credits On Bill Zoho Books
Hello Team, Several developers are encountering difficulties when applying credits to bills. If you refer to the Zoho Books API documentation, there is a body error, and the data we need to pass is not very clear. In this article, I am providing the correct
Modify System Generated Notifications?
Is it possible to modify Zoho's system generated email notifications? For example, in building a workflow for the Tasks module, I can set a task to "Notify Assignee" which will send a system email to users. The text within that email (and the subject,
Email from Zoho are identified as spam by Gmail
Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?
Customizing Ownership Re-Assignment Email-Notifications when the Task Owner is Changed
hi, we would like to customize the Ownership Re-Assignment Email-Notification-Template. Is this possible? We would love to add the "related-to" field into the email to let the recipient know whats the task about. best regards reinhard
Enable Zoho Sheet in the "Contacts" module of Zoho CRM
Hello, I'd like to be able to add an access to the zoho sheet view of the module "Contacts", within this module. How can I do it? I did not find any tips on the internet. KR,
Need fix for common issue: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed.
I see many threads on this topic but no satisfactory solutions. I have my email setup as IMAP in Outlook and when on the road I access via my Android phone. I rarely have both going. My phone doesn't automatically check, only when I ask it. I've seen
How to downgrade to free account in zoho mail
Hi, I have a paid account with zoho mail with 2 users. I'd like to downgrade to a free account, but in the subscription menu it won't allow it. So How can I go back to a free account?
Inverse Scoring Results
I have a set of 6 text choices and they were ranked by users from 1-6, 1 being the Highest and 6 the lowest. I am trying to calculate the inverse scores and display them in a chart for all the respondents in the survey to show which answer had the highest
Junk Mail Rejected
Hi, My emails are being blocked saying "ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17697 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.16" Please
Quote content displayed twice in the Print Preview
I have created a new Quote Template. It is displayed correctly and looks pretty good, but the whole content in the Print Preview, or in the PDF Export is displayed twice after another. Is this a known issue and how can I fix it. Thanks for the support! Radostina Radostina Ruseva
Free webinar: Zoho Sign's life sciences module for 21 CFR Part 11 and EU GMP Annex 11
Hello everyone! Are you aware that food and healthcare companies must follow stringent rules and regulations when transforming their workflows for the digital space? Zoho Sign's compliance with the FDA's Code of Regulations (CFR) Title 21 Part 11 and
Spamhaus Block
Hi guys, can someone please look into this as a matter of urgency: ERROR CODE :550 - 5.7.1 Service unavailable, Client host [136.143.188.50] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/136.143.188.50
group calendar caldav
Hello, I am trying to sync a group calendar via caldav (on thunderbird calendar), but it seems to be non-functional, or at the least i am doing something wrong. What i set up: - In my calendar, i create a group calendar and add people to it via email
Operation not permitted
Hi! Domain already verified but still can`t add users - Operation not permitted.
Portals and Custom Branding - Downloads Say "Zoho CRM"
When selecting a module list or a Lead/Job, and then downloading or printing to PDF, the default download file name is [module]-Zoho CRM eg. Leads-Zoho CRM. Is there a way to change this default name? It kind of defeats the purpose of the custom bra
Camera function not working on Zoho Customer Portal Mobile
Hello, I have enabled camera function for a text field in my form. However, the camera function does not work on the Customer Portal Mobile App. It works on the Zoho Creator App so I know the function is enabled. Is this intended or is there a workaround
Kaizen #130 - Zoho CRM Scala SDK (V6) - Configuration and Initialization
Hello and welcome to another Kaizen week! In this week's post, we'll show you how to get started with Zoho CRM's Scala SDK, and walk you through the configuration and initialization process. Specifically, we will discuss how to use the Scala SDK to make
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