On Create Workflow vs manual Macro trigger
Hi, I have a custom function that merges ticket together when they have the same specific text in the subject. If I trigger this manually via a macro it works flawlessly, every, single, time. However when the customer function is attached to an 'On Create'
Email Notification text Hidden
When my CRM sends us a new lead notification into desk, everything after the first sentence is collapsed and you have to click on the 3 dots to see the content of the email. See Below.... Any idea what I can do to fix this?
Zoho invoice report needed: Sales by country
Nowadays is vital analyze sales by country. This report on sales by country need to be based on a country code table. Very simple and a great tool. Thanks a lot Zoho Team. Keep up the good work¡
Item Groups invalid variants
I'm useing Item Groups. I set up 3 attributes with 2 options each. That would create 6 variations, but 2 of those are invalid, so I deleted the corresponding Items. This way the invalid combinations can still be selected, but generate message in the online
Outlook EAS broken with version 2401
I have several clients (at separate locations) that have recently had their outlook updated. Since the update, they can no longer receive emails through EAS. I can send emails just fine through outlook but no incoming mail comes in. Microsoft® Outlook®
Message/emails To Customers Fails
Hello, Regarding my issue with ending emails to customers, when Igo to Dashboard > Orders > Click on an Order > Notes Section > Message, When I want to send a message and enable "Send as an email to the customer", this error pops up: A JSONObject text
Delays In Zoho Desk Webhooks (and emails)
We have been noticing significant downgrade/delay in webhooks being triggered from Zoho Desk. The delays are anywhere from 20 minutes to 6 hours. We have been getting 5-20min delays for last week but last few days these delays have gotten significantly
Website looks wrong or appear differently than they should
Hello, My Zoho Commerce website appears wrong on some screens. As I designed it using my system, it appears good on my own screen and on some other screens. However, on certain screens, it does not appear fully stretched, and the scale is incorrect. 1-
Unable to send messages Reason 553
Hello, we recently switched Refistrars for our Domain. We are able to receive messages but not send at MTLP.org Melissa
Show cart content in sidebar
Is there a way to show the cart content throughout the entire ordering process in the online store (sidebar maybe). Currently it is only visible by clicking the cart icon.
Collaborate Visually with Whiteboard in Zoho Projects
Whiteboard in Zoho Projects allows you to collaborate visually by creating diagrams, annotating designs, and sketching project workflows using shapes, text, and images within project modules. Team members can work simultaneously, improving productivity
Convert text to number
From Zoho CRM, there is a button "Zoho Sheet View" that converts the current view into a spreadsheet. One of my columns in CRM is Amount (a dollar value) but it converts those values to text in the spreadsheet. Is there a simple way to convert text to a number rather than going to each cell and deleting the preceding single quote? the same question applies to the date column. All the dates are now preceded with a single quote - is there a simple way to convert these from text to dates?
OnGoing Issue - Delay in triggering Custom Functions in Zoho Desk!
Hello Enterprise Community, We have identified that Zoho Desk is currently experiencing a 30-minute delay in triggering Custom Functions. This delay also affects Zoho Desk Webhook triggers that are configured in Zoho Flow. Our development team is actively
Build powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is a
to create 2 different language bot flows in zobot?
Hello, I want to create 2 different Zobot flows with codeless bot builder for my website languages: Turkish and English. First of all, I don't want to use Dialogflow that will defect the language and translate with Google. I want to create a flow with
Sync Zoho People leave calendar with Gmail
Hello, Is there anyway can I sync the leave calendar with our employee Gmail accounts? Kind Regards Herb
SalesIQ - Answer Bot - Seeming issues with language/localization
Hello everyone, I am currently evaluating SalesIQ Enterprise to see if it suits our requirements, and I have the following comments/questions. Could you please help? The Answer Bot doesn't seem to recognize the language I am using in my initial approach
Optimizing Chatbot Versatility by Combining Answer bot and Zobot
Hi everyone! Great to see you. We are delighted to introduce the Answer bot card/autopilot function for the Codeless and SalesIQ Script bot platforms. This provides your bot with Q&A capabilities similar to the Answer bot. So, you can bring your Answer
Prefill Zoho Forms when using iFrame
I understand how to pre-fill Zoho forms by setting the field aliases and the url direct to the form. I want to set this up for within an iFrame (I want my customers to go to our website). Anyone able to help with this?
Zoho Creator how to publish forms specific to each client in the Zoho Creator App.
Hi I see how you can publish a specific form to be able to access it externally. But what if I had a Zoho Creator App that multiple clients on it and I wanted to publlish public forms that are specific to each client? Such that I can embed those forms
Zoho Creator - [Free Webinar] Application Development BootCamp 1.0 - 3 Day Series
Hello Everyone! We are thrilled to announce the addition of another exciting webinar for all of you, titled APPLICATION DEVELOPMENT BOOTCAMP 1.0. About Application Development BootCamp 1.0 Application Development BootCamp is a dynamic three-day webinar
Ability to see Events in Resource Utilization charts
Events don't show up in Resource Utilization charts, such as Reports and Gantt Charts, Resource Utilization. So when scheduling resources, if someone is scheduled for an event it doesn't show up so it appears they are available when they are not. I think Events should show up on Resource Utilization, same as they do on Calendar.
Add second lead to same company -- do company details get autofilled for second lead?
Hi if I create a lead that is attached to a company and fill out all the company information (address, website, etc) and then add a second lead and put the company name as the same company, will it automatically fill out the company info (address, website)
I can't get my custom fields from my cpt on wordpress
Hello! When I create a flow that pushes data from google sheets to wordpress cpt I can't get the cpt fields I created using jetengine? How do I do this?
Error while processing the request! Outgoing Authentication Failure for
Hi, we have configured the Use My SMTP server using Office 365, and it was working till yesterday as expected. From today morning are facing some issues with outgoing emails and when we tried to check the SMPT configuration "Error while processing the
Acabo de seguir los pasos que me indica y solicito que desbloqueen mi cuenta
Hace varios días a tras, mi correo se bloqueó ( dramirez@kunti.com.pe ), envíe un correo solicitando el desbloqueo, me indicaron seguir una serie de pasos, ya hice lo indicado, ahora solicito puedan desbloquear mi correo lo ates posible, gracias.
Quick Access to Multiple Accounts
Hello, I run 2 online businesses. Both use many Zoho products for operation using separate accounts. I would love to have the ability to switch accounts with one button instead of signing completely out my account each time and login into the next account.
reconciliation
Hello I'd like to reconcile the defined expenses with the card statement. I do not want to create the expenses with the statement as all are created on go based on receipts. I'd like to check with the statement that no amount remained undeclared... Can
Hosting an event with tiered user accounts
Hi all, I currently run an event using an application built in Zoho Creator but am interested to see if Backstage can accomodate the same thing but in a better way. We as a company run an event which will run either over a two or four week period multiple
Less steps to see completed candidate To-Do activity in Candidate Module
There is no way to see if I have completed tasks. If for example I want to see if I called a candidate, I have to click To-Dos and then change from Open to All. That's a lot of steps without any advance indication if there are any records or not. If there
Tip #8- Getting started with unattended access- 'Insider Insights'
Hello everyone! We are excited to reconnect with you this week and share a new tip. So far, we have covered how to launch a remote support session. Click here if you missed it. This week, we'll explain how to initiate unattended access and explore some
Client host [136.143.168.23] and [136.143.168.31] blocked using Spamhaus.
Hi, We've received this weekend multiple notifications regarding emails being blocked from Zoho Recruit by Spamhaus. Please find the errors below: uncategorized-bounce Diagnostic Message 5.7.1 Service unavailable Client host [136.143.168.23] blocked using
Announcement: [WEBINAR] Finance consulting made easy with Zoho Bookings
Dear Zoho Bookings community, If you’re in the finance industry, scheduling meetings shouldn’t take up so much of your valuable time, especially with all the other tasks needed to provide trustworthy services. An appointment scheduling tool can help you
My Leads only convert to Contacts, not Accounts
I was trying to customize the CRM so I was able to use it for a Health Insurance Brokers Firm, and It is not allowing me to convert the Lead into an Account, even though I would previously allow me to.
Delete Related Records from the Deal Module
Hi everyone! Hi I have a question on how we can delete the related records associated with that particular Deal Record. on Deal Record Is has a Related List name of my Related List Audit Logs Lists. The scenario when a field I is edited from a Deal Record
Meeting Invite Attachment for Rescheduled Appointments Not Working with iPhone Mail
When a client books an appointment, they receive a confirmation email which contains a .ICS file that can be opened to quickly add the meeting details to their personal digital calendar. This currently works well for all of my clients. When a client uses
Passing Data about a record through a custom button
I am trying to pass data from the record where the custom button is pressed. Do you pass them through the arguments of the function, but the function is outside and not linked to that particular record. How do you go about doing that? Thank you for your help
How can I get records from zoho people in zoho creator?
I try to get all employees from zoho people in creator using deluge I faced this error
I am unable to get details of particular channel.
I see the following error. https://cliq.zoho.com/api/v2/chats/{chat-id}/messages?fromtime=1546344120000&limit=1000 { "message": "Sorry! Looks like you are not part of this channel.", "code": "not_channel_user" } Also, I notice that I am not able to view
Inventory Remaining Days
Hi, I would like to know if there is a way to have a report that is done automatically that shows how much days there is left for a SKU. This would be the formula : ''Available Stock''/(''Average sales per month for last 3 months'')= remaining month for
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