Build powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended.
So, what is Dialogflow?
Dialogflow is a bot building platform powered by Google. Dialogflow let's you build user-friendly and intuitive chatbots that work on Natural Language Processing. Bots built on this platform are said to figure out the intention of your visitors with just a bunch of keywords that you feed in using the Machine learning mechanism effortlessly. So, you can ensure that your visitors receive appropriate assistance at any cost.
Map your Dialogflow agents with Zobots
You can map the Dialogflow agents that you've developed with Zobots. And, they will let you configure all the fundamental business settings for your Dialogflow agents in your SalesIQ like - standard work hours for your bot, type of visitors that your bot is to engage proactively and much more. Once done, you can deploy the bots in your website as support or sales executives.
Benefits that you would gain out of this integration:
- Cool widgets to gather input - A prominent benefit that comes with Zobot-Dialogflow integration is that, your bots will be able to use stylised SalesIQ widgets like - range sliders, calendars, images, articles and more, during chat sessions, to gather inputs from the visitors rather than monotonously prompting one by one. Thus, making the conversations more lively and simple.
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Dynamic responses -
1. Your bots can be scripted to personalize the conversation they have with your visitors, by making use of SalesIQ's dynamic placeholders in the trigger responses. These dynamic placeholders will fetch details associated with a particular visitor right from personal to the geo-location that the visitor is from and craft an appropriate answer. For instance, rather than addressing visitors by saying "Hi there", it will be able to address with their names like "Hi Mac"
2. You can also personalize the context responses that your bots use during a conversation. For instance, say you've developed an add-on for prominent browsers, and your bot is to handle support queries on your site. If customers say that the add-on isn't working on their browsers, your agents can check the version of the browser that they're using with %visitor.browser.version%, and ask them to upgrade their browsers for the add-on to work.
- Multilingual - SalesIQ supports about 27 languages! Thus, if you run a globe wide business and you've built agents that can converse in multiple languages, Zobots can help you launch them on your website. Also, Zobots will make sure that visitors from all over the world landing on your site get appropriate assistance without language barriers.
- Agents for your mobile apps - With Zobots, you can deploy the Dialogflow agents in your mobile apps via SalesIQ Mobile SDK. Zobots will make sure that the quality of the agent's assistance doesn't get compromised even a little, no matter where you deploy the agents, be it a website or a mobile app.
- Filter and cease prospective deals - To make sure that the potential of your Dialogflow agents doesn't go in vain, Zobot lets you choose the criteria to filter out prospective visitors from junk leads hitting your site, and initiate conversations with them proactively. Thus, making sure that profitable deals don't slip through the cracks at any cost.
- Non-robotic conversations - Zobots make sure that the conversations with your visitors are natural and human-like by utilizing the NLP mechanism used by the Dialogflow agents. It's this cognitive capability that let's Zobot grap the essesnce of visitor intentions effortlessly.
Let's take a quick look at the video clip below that explains how to map and deploy Dialogflow agents on your site,
Best,
Bala
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Bala R B
Oluwabusayo Omolabi
Sasidar Thandapani
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