Billing
I need to change the credit card on my account. Please advise. Please call me at (530) 919-0831
Zoho & Nodemailer
Hi, I am trying to set up nodemailer with zoho in my react application. Here is a snippet the code below: `` const mailOptions = { from: nodeMailerUser, to: email, subject: `Your application for ${brand} account ${accountId} has been submitted`, replyTo:
I cannot enable 'View in IMAP' for my Inbox in Zoho Mail
If I go to settings, mail, folders and choose Inbox, the 'View in IMAP' checkbox is blank, If I check the box, shortly after, I get a message at the top of the screen 'Something went wrong' and if I go out and back to that screen, the checkbox is blank
CRM Global Search Problem for Products - (solution: manually edit 15,000 records??)
Over the years we have accumulated alot of products that are now INACTIVE. I am unable to delete them as they are attached to quotes which is fine, however they keep showing up in search results which is causing a ton of issues for us. I was given two workarounds... (a ton of clicks or manually edit 15,000 records) Option 1. Use products module to search... Click 1. Go into products module Click 2. Select filter, scroll to find ACTIVE products filter Click 3. Click on Active products filter Click
Blocked account due to security reasons.
Your account info@officiadigital.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown I can not unblock my self I get an Error: "Oops! Something went wrong. Try again later" I still do not know what we did wrong
Can anyone help me with Integrating Zoho Marketing Automation V2.0 with Thrive Leads?
Dear Zoho Marketing Automation Community, Greetings to all! I'm exploring ways to integrate Zoho Marketing Automation Version 2.0 with Thrive Leads, a lead generation tool I use on my WordPress website. My goal is to automate the data transfer between
Trello Extension for Zoho Desk
Is anyone else seeing the same issue when trying to use the Trello extension within Zoho Desk? I've already uninstalled and re-installed the extension, as well as tried logging in through a different browser, however, I'm still receiving the same result.
Contractions in Spell Check
Recently Spell Check in Mail has started flagging ALL contractions. Given that many people are writing in a casual style, is there a way to disable just this feature? I love the Spell Check overall, but this is terribly annoying. I have been reporting
Introducing Shift Patterns
We're thrilled to announce the Fixed and Flexible Shift Patterns, catering to your diverse workforce needs! Zoho Workerly now empowers you to choose between Fixed and Flexible Shift Patterns, tailoring your schedule to the needs of each job and temp.
SESSION EXPIRED
I have been having trouble syncing my Outlook plugin calendar with my Zoho Calendar. It has been working fine until the last month. I log-in and then try to sync and I get the message "Your Session is expired, Kindly login again" and I have to force-close Outlook. I have tried uninstalling and reinstalling the plug in without any solution. Please help!
Mass Emails
Hi, Im sure others have come across this before, when using the mass email action on the right-hand corner of a list view as opposed to manually selecting records, it doesn't default to the current list view on the screen and defaults to All contacts.
Repload ZIP file of website to Zoho Commerce
How would I reupload ZIP files of a website back to Zoho Commerce?
Image upload field related API
Hi, May I know if there is any API call or deluge can update image upload field? I would like to setup a image from a record to another record in CRM. Note: it is not record's photo, it is customize field in the module. Warm regards
Cliq - Iphone X Notifications
I've installed Cliq on my Iphone X and it works great except I cannot get notifications when messages come in. I have checked every setting and turned on all notifications, is this a glitch with the new Iphones or is there something I'm missing?
Referencing task in comments with # stop working
Hello, from couple days linking tasks in comments with # and task ID stop working. Before issue appear #AA-T123 was replaced with link to task. Now it is just a text. Issue we are observing is not project specific.
Can you create confirmation messages in Zoho Creator?
Hello, I would like to create a confirmation message that asks the user to confirm that information they have added in a field is correct when they attempt to submit the form, and gives them a "Continue" or "Cancel" option. Is this possible, and if not, is there a workaround? Thanks!
How do you apply multiple credit notes to multiple invoices with payment
I am a bit confused how we apply a combination of credit notes, and payments to multiple invoices in one screen. For example in quickbooks/sage You can receive payment from customer, checkmark multiple invoices (i see this in zoho also), but also checkmark
Sheets running slow
Utilizing sheets for a very simple budget record, simple column adds nothing with fancy overclocking cpu utilization arithmetic . Yet just entering a number in a cell, prompts me to experience the very frequent "working" notification. if this isn't bad
Placeholders
Hi, it would be awesome if it's possible to use all the different placeholders that exist in Zoho in any template. For example, in an email template be available to write %month% in the body of the message
Customer Portal | ACH Payment Screen
Hello, I have a problem with the ACH Payment page of the Customer Portal. With the checkbox for customers to approve future auto payments via ACH above the Authorization Agreement, it implies that the customer MUST check this box in order to make a payment.
Shut OFF TFA??
How do I shut off two factor authentication for Zoho Mail? Judging from the 16 weeks of trying to get my email accounts setup with zoho and the hundreds of posts by users on here, your TFA is one HELL of a f'n problem to deal with and none of your support
Building extensions #6: Custom user interfaces with Widgets
Welcome to our post on Widgets for Zoho Projects! In our last post, we explored the significance of the connections feature, showed how to use it, and provided an example use case. In this article, we'll look at the importance of widgets, another feature
Custom Button = Field don't refresh after the action
Good morning Zoho Community! Brand new user and first ever question here! :) I successfully create my first custom button who update a field (it's the follow-up date). The button is in the Lead's page. But, I'm force to refresh the page manually to see the updated date. How can I proceed to see the field updated without refresh the webpage (F5).. ? Thanks! Robert
Zoho's 2024 Customer Experience Workshop is here | First stop: the USA and Canada
Hey everyone, We're excited to kickstart the 2024 edition of the Customer Experience Workshop in the USA and Canada on February 15. The main goal of the workshop is to help you explore, learn, and make the best use of Zoho CRM Plus, which can help unify
Zoho's 2024 Customer Experience Workshop is here | First stop: the USA and Canada
Hey everyone, We're excited to kickstart the 2024 edition of the Customer Experience Workshop in the USA and Canada on February 15. The main goal of the workshop is to help you explore, learn, and make the best use of Zoho CRM Plus, which can help unify
Featurecast Story 14 - WhatsApp Interactive Message Templates
IM'ing (Instant Messaging) Feature Story Series Featurecast Story 14 - WhatsApp Interactive Message Templates Boost customer engagement with WhatsApp's Interactive Message Templates One of the significant features introduced for WhatsApp Business is interactive
Re-syncing/Force Sync
Hello, Is there any way where I can re-sync new information that has been added? It is scheduled to sync tomorrow, but is there a way to force it for the same day?
Inactive products showing in Opportunities pick lists
We have marked about half of our old (no longer offered) products inactive in the product module. However, these products are still showing up when salespeople add a new product to an opportunity or quote. This is causing confusion. Is there a way to
How to navigate to particular section based on selection of radio input
Hello, I'm trying to migrate my system from Google Forms to Zoho creator. In Google Forms there is a feature where in we can navigate to a particular section based on the value selected in radio input. It's called "multiple choice" in Google Forms. How
Reset Auto Number field
I could be missing something really obvious but how after testing can an Auto Number field be reset?
Custom actions are not displaying on mobile
Hello, I have created a custom button on one of my reports for each record. The button is working correctly and displays fine when viewing in browser on my PC. However when viewing on my IPad, the custom buttons are not displaying. I configured the report for mobile to show the custom button, but it is still not displaying at all. any help is appreciated, thanks.
sync one drive to zoho workdrive
Hey, I need to sync a huge junk of data from my one drive to zoho workdrive. How do I do that without having to download all data on my laptop? Cheers
Connecting zoho crm to a microsoft 365 account
Hello, I am looking for a way to connect a microsoft 365 account to zoho crm so that I can receive and send emails from zoho items. Unfortunately, the only option I've found is to do it via IMAP protocol, which I can't do due to security policy. Is there
Simple database needed.
I'm looking to move from Filemaker to another simple database. All I need to do is keep track of basic information like: name, age, phone, location, and 3 other fields. I have no idea which Zoho to choose, CRM, Desk, People....
Dialpad integration (telephony)
Can we get Dialpad (https://www.dialpad.com) integration please.
Trigger Event when Email Opened Twice
How do I set a trigger event when someone opens an email more than once? This was easy to do in Mail Chimp and I can't figure it out here. Currently, I have an email sent to myself when someone opens the email, but that doesn't help much. If someone
Programmatically associate Zoho Projects projects to Zoho CRM
Hi, I'm looking for a way to automatically associate an existing Zoho Projects project to my Zoho CRM deal by using a custom function triggered by a workflow. I'm unsure about the correct API code i have to write in order to achieve that. Could you please help me? Thank you, Justin
Sort inbox by Sender, size, sent to, etc.
This feature has been pending forever! I have 10000000s of emails (well, more like 1,000s) that I want to mass delete, many from newsletters. Unfortunately, they are all listed by date, not sender. Outlook has this feature, Gmail, other mail apps, etc.
Recall- after 30 minutes
Is there any possible way you can recall an email from my account- I am unable to do so as it was after 30 minutes. I really need it recalled.
Mail
Hello. I have more than one Zoho Mail Account I setup for different Clients and I don't intend to stop. Is there a way I can manage everything from one Account?
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