Problems using ZOHO mail as IMAP client with iCloud account
Hi, I recently subscribed my ZOHO account because I could manage my other mail accounts from within ZOHO. ( I really like the ZOHO Mail interface and want to manage all mail from one place) I am able to connect to my iCloud account, but.... Connection
Access via IMAP from Kazakhstan
Hello. Since yesterday I can't get access to my mail accounts via IMAP and Zoho mail application from Kazakhstan. Zoho mail app. working only via VPN, don't work without VPN. Also can't receive emails from domain.kz users, example *@tenderplus.kz
Formatting and Displaying Time in Zoho Analytics
How do I format a column in my data set to correctly display time or duration? I import the data every day from an external Excel spreadsheet, and the format in the Excel sheet is "hh:mm:ss" but when I import it into Analytics it's formatted as "dd mmm
How to create a serial number in Invoices module in Zoho CRM?
Hello, is it possible to generate a serial number and output the number in a custom input field with the name "Serial_Number"? I already used the autonumbering field for another serial number, but I need a second one. Thanks for help, M.
Deluge Workflow: Cannot insert and retrieve a new record
I've got a calendar app that lists events for different high school sports. It needs to import non-standardized excel spreadsheets - the school does not force standardized sheet layout from each coach - and create events for the season. I do some manual
Adwords Integration Not Populating
I have had my web team confirm 4 times that the code on the website has been entered exact to Zoho's instructions. The Google Adwords field just isn't populated with the GCLID for some reason We've been trying everything, your live chat has been trying for over 4 months. Can anyone help? Thank you
Cant get OneAuth working with LinkedIn TFA
I am copying the long code LinkedIn produced and manually adding to OneAuth, and then pasting the resulting 6 figure code into LI - but its not accepting it?
Bericht "Aktive Kunden" wie in der mobilen Version
In der mobilen Version von Zoho Subscription zeigt der Bericht "Aktive Kunden" die Tarif (Tarifname) mit der jeweiligen Anzahl. In der Web-Version zeigt der Bericht "Aktive Kunden" ein ganz anderes Ergebnis. Hier müsste man jeden einzelnen Tarif anwählen,
Identity Management Day, 2023
The second Tuesday of April each year is considered Identity Management Day. Identity Management (IDM), also known as Identity and Access Management (IAM), is a set of practices and policies that helps to manage users' digital identities and ensures that
Scheduled Emails Failing
We've had multiple scheduled emails fail to send in the last 24 hours. We get a "Email schedule failure notification" email but no indication of what the problem is. Why have these scheduled emails started to fail?
ZOHO Books Timesheet and rounding time/hours
I read an old thread in the Zoho Invoice forums about rounding to nearest 15 or 30 minutes for Timesheet entries. Is this possible in Books?? I'd think it would be since isn't Invoice just a stripped down version of Books? So my question: Is it possible
Helpcenter Knowledge Base Visibility Problem
Hello, I have created a knowledge base and I want to adjust the visibility of the sections that I created. I created groups for the knowledge base for the areas and locations. I set the visibility of the knowledge base for each group I created. I have
Introducing Zoho Connect's Starter Plan for Internal Networks
Dear customers, Greetings from the Zoho Connect team! We are thrilled to share that we've launched a new pricing plan for Zoho Connect's Internal Networks today, April 11, 2023. In the past few months, we've added many new features to Zoho Connect. The
Embeding a form in a Wordpress/Elementor Website
Hi, We are building a Wordpress website with Elementor and need to embed a form we created in Zoho Forms. We need the fields to be presented in 2 columns, but we're running into challenges. We are also having trouble with the thank you pages. Is it possible
Zoho Payroll's Latest Updates For India : April 2023
It's the dawn of a new financial year in India, and we're feeling the electricity in the air. To make this transition seamless for you, we're delighted to announce some updates. Zoho Payroll has been updated to support the latest tax structure of the
Download the files from the exported PDF
We have a number of surveys online in which we ask for certain files. In the older surveys it is possible to download the files from the PDF. This feature seems to no longer exist today. Or is it possible to export one zip file containing both the PDF
Add "Reason for delete" under record timeline
Hello, I'm having an issue with records in a custom module, that they are getting deleted automatically and when I try to find where and how it's been deleted I couldn't. So my suggestion is to add this info in Timeline.
Checklist from form
Hi, I've got a form where a manager can specify all the IT requirements for a new staff member (devices, folder access, software, etc) It's a pretty big form with a lot of show/hide fields. I'm looking for the easiest way to create a checklist from this form, so an IT staff member can go through and confirm that each item is provisioned. Is this easily done in Creator or some third-party integration? Much appreciated Levi
Is there any way to include an uploaded photo from a survey in a trigger email?
I want to receive photos in a trigger email that are uploaded by the submitter. Is this possible?
Email Notifications
I have a gravity form on my site, and it's linked to Zoho CRM. When I fill out the form the info is routed to the correct place. The issue I am having is that I'm not getting any kind of email notification. Can anyone help with this?
Zoho Learn supports import / export | When will Zoho Survey catch up?
Zoho Survey has been a roadblock to getting my team fully integrated into the Zoho One ecosystem. Unlike other Zoho apps, Zoho Survey is Desktop-only for editing, impossible to automate (drag/drop reliant) and lacks basic import functionality for Survey
Zoho CRM integration with Grandstream UCM 6108 Telephony
We've subscribed Zoho CRM and would like to attach it with Grandstream telephony system. Can you help out on this? Thank you Job
Time Based action triggered once a day only
Hi All, im trying to implement a time based action where an emain notif is sent to ticket owner if status is set to a custom status "acknowledged" already for more than 48hrs I tried creating one however, notif is being send every hour is there a way
Error with Assist API
I've used the Desk api for several years now. I am trying to start using the Assist API, specifically the unattended_computer endpoint. The documentation says I need a department ID. It further says I can get that by using the user endpoint. So I generated
Overtime and Deviation Time carring over the next month
Hi, Our Employees can decide their own to do some Overtime or Deviation time in a month, and they just need balance Overtime or Deviation time in one of the next months. We don't pay Overtime in the end of the month and we don't reduce their salary in case of Deviation time, because the Employees have to balance in their own behaviour to be in the range of expected hours again within the upcoming months. At the moment, it looks that this is not possible in People, to carry over the amount of Overtime
How to link survey questions created in ZohoSurvey to ZohoCRM
Hello Is there a way to link survey questions created in ZohoSurvey to ZohoCRM? It seems that the integration feature can only link survey responses. I would like to achieve this other than by linking the PDF of the survey results to a record in ZohoCRM
Is it possible to add 2 questions in a single row/line in zoho survey?
I would like to add 2 questions in a single line. for eg, customer name and customer company name in a single line.
About Get Grant Token Code
Hi there, Why do I use the link like 'https://accounts.zoho.com/oauth/v2/auth?scope=ZohoBooks.invoices.CREATE&client_id=1000.0SRSZSY37WMZ69405H3TMYI2239V&state=testing&response_type=code&redirect_uri=http://www.zoho.com/books&access_type=offline' to going
Can Zoho Survey collect partial responses
Hi There - we are looking to choose a survey platform, and wanted to know if Zoho Survey allows collecting partial responses, i.e. if a respondent abandons the survey part-way, we can still collect whatever questions they have answered already. Thanks
Welkom bij de Zoho Dutch Community
U bent van harte welkom bij de Zoho Dutch Community. Deze Community is gericht op Zoho gebruikers uit Nederland en andere Nederlandstalige gebieden. Wij zullen hier de nieuwste updates en verschillende Tips & Tricks over onze diverse producten met u delen.
permanent API authentication code for servers or any alternative
Hi all, How I noticed there isn't any way to generate a permanent authentication code (grant token) for server-side only apps. I need an alternative method to always generate a self client grant token manually because it isn't a user/developer-friendly way. None of the systems are so high-available to can do the grant token manual generation only one time and after that, the app can stay in a permanent loop and use the refresh token to generate always a valid authentication token. After the time
Make Comments Public by Default for Agents
Hi our agents communicate only . through public comments and not the "Reply" since the reply very often looks sloppy on the email from our perspective. Currently if the agent creates a new comment from Zoho Desk, it defaults to private. Is there any way
Setting email comments to public or private
When an email is forwarded into Zoho Desk but the customer email address is absent, the email gets automatically added to a thread as a private comment (by design). What would be good is the ability to manually choose between public and private - so click
Team Zoho People in your city!
We are back with our next series of community events to meet you at your city! We are delighted to invite you to join us for a day of insightful sessions, interactions with other Zoho People users, and one-on-one sessions with our product experts. This
Skyrocket your productivity using Zoho Writer’s mail merge feature
Hello Workplace users, Minimise time spent on personalising emails and filling fields manually with Zoho Writer’s mail merge feature! Discover our document merge capabilities, including merge templates and support for a variety of data sources. Register
Correct process to map customers in zoho CRM with unique ID
Hi there - we are a car wash business, looking to see if anyone can help point us in the right direction to set up ZOHO CRM in the best way. Currently, we have the CRM setup with a custom module called "Customer Vehicle" which represents a vehicle that
Enable E-Invoice in ZOHO BOOKS
Tips of the Day -> How to Enable E - Invoice Option in Zoho books? First Enter the GST Details in Zoho Books then you can able to Enable the option of E-invoice Go to the setting -> Gst --> enter GST Details. then Setting -->> Preference --> E - Invoice
Zoho Creator User Group meetups in a city near you!
Greetings from the Zoho Creator team! We're excited to announce that we're hosting a series of Zoho Creator meetups in various cities across India. We invite you to join us for an exciting day of learning and fun. Our meetups are a great opportunity to
choose price book
choose price book at quote module without giving read /write permission to list price filed.
CRM meetings in Dashboard out of order
I created a custom Dashboard in Zoho One with a panel for My Meetings (CRM). The dates for the meetings are not in the correct order. Currently it goes: April 6 Tomorrow (April 5) April 14 April 21 April 11 I had contacted Zoho about this issue a year
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