Coupons
Is there any way to view reports of which coupons were used, and how many times, etc? I've looked for this in reports, but I don't see an option for that. If I were to add a coupon for "100% off one time" for a customer referral, is there any way to view in reports how many times that coupon was used (/how many people were referred)? Thanks, EdwardTLS v1.2 upgrade for Zoho Subscriptions.
In order to maintain your communication with Zoho Subscriptions more secure and to meet the updated PCI standards, we will be retiring the support for TLS versions 1.0 and 1.1 on March 31, 2018. After this date, users will be required to update their processing solutions to TLS v1.2 in order to enjoy secure transfer of data. What is TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet. Why is thisThe 'State / Province' field is auto filled with a state name
The 'State / Province' field is auto filled for customers with a state name. I think i must have configured this somewhere in error. How do i get it back so the field just shows the light grey text of what i call the field name, which is 'county'? ThanksDate wise Net Revenue Report
Zoho Subscriptions > Report > Net Revenue Report > Customized Report> Have two fields From date & To date. However, Above two fields accepts only months, not specific date of month It will be great if Zoho has customized report & filter for below permutations/combinations Net Revenue by 1) Customized date range 2) Products/Plans 3) Payment Mode (which payment method is PayPal, Bank transfer, UPI, Credit card, debit card) Reason why above? For daily tallying and usuallly Payment gteway settles paymentHas Scheduled Changes been changed?
Until recently, I was able to view and drop scheduled changes from the Zoho Subscriptions portal. I now can no longer see this option. Has this recently been removed?Whats New in Zoho Subscriptions - February 2018
Hi Everyone! Thank you for being a part of Zoho Subscriptions. We always look to improve and enhance our features to your needs. Here are a few features we've rolled out this January. Hosted Pages Now Support Avalara Integration - US & CA Guessing what tax rates are applicable for your subscription? You don't have to do it anymore as your customers can now view the precise tax rates based on their location in the order summary section. The tax rates will be fetched from Avalara and automaticallyMigrating CIM records in Authorize.net from another provider
I was wondering whether there is any documentation or guidance regarding transitioning Authorize.net CIM records from another billing system to connect with Zoho Subscriptions/Books.Subscription Metric via API?
Hi Support Team, Is it possible to access my subscription metric each day via API? It's very similar with what I saw in the Dashboard page (attached), I need values like how many active customers, reactivation, cancellation, signups, etc. each day for each product. Thank you,Applying a discount to initial setup fee
Is there a way of applying a discount to a setup fee using a coupon code or some other work around for this.Custom Reports?
Looking for options? We need to create custom reports in Zoho Subscriptions which is a simple request I hope. I am willing to do this multiple ways. The easiest is some way to create these in the system as the 1st option. We'll be adding a bunch of custom fields for a 3rd party subscription auditing service as it relates to print magazine subscriptions. the reports will be complicated. Note we have these reports written in Microsoft SQL Server reporting services and would even love to connect toregistration page, can I send data to zoho and mysql at the same time?
Hello I need to know if you can help me with the configuration of my zoho subscriptions. Currently, I work with zoho crm and other zoho applications, such as subscriptions. At this time, I have a question and I need help from an expert. my web page, is made to measure, your name is xeapers. com It is a platform where members insert ads, and premium partners, make the payment directly with the payment gateway of my bank or with my paypal account. I want to integrate zoho subscriptions and I have noIntegrating Zoho Creator with Zoho Subscriptions
Hello Everyone I am trying to integrate Zoho subscriptions with an external application. I am trying to call API using postman tool but getting an error response. Can anyone help me by providing the executing API format I am referring to this link:-https://www.zoho.com/subscriptions/api/v1/#Subscriptions_Create_a_subscriptionDoes Zoho provied mail service to Fruho
While 1- (sender-of-o52.zoho.com 135.84.80.217) is marked as Spam by SORBS is that okay now. 2- Is support@fruho.com uses zoho's ip 135.84.80.217 or i should considered this as spam. Thank you,Get all payments via Subscriptions API
How can I get all the payments of organization or all the payments of a selected customer via subscriptions API. when I try with or without customer_id, I always get following error. { "code": 37, "message": "The HTTP method GET is not allowed for the requested resource" }How to integrate my SaaS application with Zoho Subscriptions
Hi, I am building a B2C SaaS application in PHP. I wish to integrate my application with Zoho Subscriptions to handle subscription billing for my business. I played with your sandbox environment and somewhat conclude that my requirements can be satisfied with Zoho Subscriptions. I planned to use your API. However i want to make sure whether my understanding is correct or not. Can I have a checklist kind to verify my plan? Here is my requirements. Having 3 plans Plans supports both monthly and yearlyHow to obtain more than 200 results on Zoho Subscriptions API
Hi, How can I retrieve more than 200 results from a Get requests on the Subscriptions API? I assume there is the equivalent of a 'fromIndex' and 'toIndex' on the headers like with the Zoho CRM API. Can't find anything in the documentation about it though. Any help appreciated, Thanks.Zoho Subscriptions roundup for 2017
It's that time of the year when we look back and cherish all the major milestones. It has been an interesting year for everyone here at Zoho Subscriptions, with the introduction of a host of new features that has radically made your subscription management easier. Here is a quick recap of all the major releases and product updates we introduced in 2017:UAE/KSA Organization Migration Guide
With respect to the new VAT regime starting from January 1, 2018 in United Arab Emirates and the Kingdom of Saudi Arabia, Zoho Subscriptions is gearing up to make your business VAT Ready. Note: We have enabled VAT modules for the organizations satisfying the below conditions Organization without any taxes configured Organization that doesn’t have VAT MOSS enabled Country is UAE/KSA Currency is AED/SAR You can follow the steps mentioned in our UAE migration guide / KSA migration Guide to setup VATFail with CURL PUT call with Zoho Subscription API using PHP
Hello I use the API provided by zoho in subscription and forms for my application. I got no problems for retreive any information and update my custormer data in Zoho Books but unfortunatly, that' not working for subscription. This is my json array to update a subscription with a new addon { "reference_id": "", "plan": { "plan_code": "MyDWS-FR-Basic", "name": "Abonnement de base", "price": 0, "quantity": 1, "tax_id": "", "setup_fee_tax_id": "" }, "addons": [{ "addon_code": "ADD_EN-Others1", "price":subscription "status" field in response-- what are the possible values?
What are the possible values for the 'status' field when I am retrieving a subscription via the API? So far I have: live, cancelled, trial What are the others so I can program for those to determine if a subscription is valid? Thank you.Unable to find where to edit email template content
Hi, I'm currently testing Subscriptions and customizing to my requirements. I am unable to find where to edit the text in the invoice email that a customer gets sent. I've check the 'Settings' > 'Email Notifications' section but none of the email templates have the content i want to change. Below is an example of the email the customer receives. ---------------------------------------------------------------- SUBJECT: Invoice from CompanyName (Invoice#: INV-005001) Dear Richard Cutts, Thank you forList the invoices with two criterias, filterby and customerid
Hi, Is it possible to list the invoices with two criterias, filterby and customerid?? GET /invoices?customer_id={customer_id}?filter_by={sent} It would be a good improvement, because we need to reduce the API limits or another way to do it, will be list the invoices between two dates or list the invoices from one date. GET /invoices?dateStart={dateX}?dateEnd={dateY} or GET /invoices?duedate={date} Best regards,Subscription for an entire household
Our subscription service is based on household meaning that anyone in the household can benefit from the subscription product. For our needs there will be a main customer who would fill out and update the residents in the household, so he/she would be the only one needing to login with the customer portal and make changes. I need to be able to capture the name, date of birth, and another custom field (Yes/No) response for all household resident's including the customer. How would I do this?Restricting coupon codes and plans to specific customers
Having the ability to restrict coupon codes, plans and add ons to specific customers (new or existing) e.g. sending an invite link out to a certain customer or allowing a certain group of customers the ability to use a certain promo code or sign up to a specific plan/add on.Email only invites
I plan on running a SaaS and to setup a number of various plans customers including a free forever plan as well as a few paid plans, I want to be able to restrict certain coupon codes and plans to certain new and existing customers possibly by way of email invitation. So for new customers they would be able to set up their account and subscription using the email link we send them or for existing customers they could upgrade their subscription using that link. For coupon codes can these be associatedCombine Two Subscriptions and merge projects
Good afternoon, Currently in our company we have two premium subscriptions across two different business units. We would like to change one of the subscriptions to an Enterprise Subscription and move the other premium subscription projects into that Enterprise Subscription. How would we handle this?Zoho Subscriptions plugin for WordPress
Zoho Subscriptions plugin for WordPress allows you to easily embed your plan specific checkout page in an iframe with just a few mouse clicks and without a single line of code. How can WordPress Zoho Subscriptions Plugin boost your productivity? It's now easier to embed Zoho Subscriptions checkout page in your WordPress site. Forget the old method of logging in to Zoho Subscriptions, copying a URL and scripting to make adjustments. All this can be done automatically through this plugin. A great timeUnable to received any email but can send outside
Hi Zoho Yesterday i still able to send and receive email. As per today i checked i am not able to do it. my domain is www.dlifehack.com Can you help to check what is wrong ? Thanks Best Regards Benny LimUsing Zoho Subscriptions as payment Wall
I am looking to use Zoho Subscriptions as payment wall in my Zoho creator application. The Zoho Creator will be given a set number of free events and once the limit is reached they will be presented with a Zoho Subscription Sign Up Form. The challenge I am facing is how to relate the payment in Zoho Subscription back to the same user in Zoho Creator to update the paid account. I looked at using a webhook event of a new Zoho Subscription, The problem as I see it, how to make a reliable update backAllow to set ApiAgent header in api calls
Hello, We are going to integrate with Zoho.Subscriptions via API and Webhooks. To avoid "events loop", we have to ignore webhook events which was produced by API. Right now we can do it, by property 'event_source', i.e. ignore if event_source=api . But what if we need integrate two applications into our Zoho.Subscriptions account, and these both integrations will work with webhooks? In this case, all events will have event_source=api, and applications won't be able determine if webhook-event shouldTemplates and mailtemplates don't work
Dear team, I attached templates to my contacts and email notifications to my products. So everything was ready to go. This morning all invoices where sent out and they all used the same template and the same email notifications. This means that allot of wrong invoices where sent this morning. How is this possible? I double checked the setting but they all look fine. So: The pdf templates where all wrong and the mail templates where all wrong. I don't understand how this is possible. I tested itTest Organization
How do ! set my Zoho Subscriptions to account to Test Organization. I want to run some tests but not sure how to toggle to TestUsing Subscriptions to Sell and Distribute Multiple License Keys
We would like to use subscriptions to sell license keys for our software. Requirements are: 1. A company purchases 50 subscriptions. 2. Purchaser gets 50 license keys. 3. Purchaser can log in to their client portal and see a menu item in the left nav "Licenses" 4. Purchaser can see a list of licenses they own. 5. Purchaser can enter the email address of their colleagues to trigger an email that to the colleague with the license key. Questions: 1. Is it possible to add a menu item to the clientZoho Subscription account deletion
Hi I have both a Zoho invoice and subscribed for the Zoho Subscriptions trial. It ended a while back while I still had active subscriptions but I decided that I do not want to continue using it as it performs most of the tasks that Zoho Invoice performs. I tried deleting the subscriptions in Zoho Subscription as it is still billing my customers and so is Zoho Invoice. Upon my attempt at deleting the subscriptions I get an error stating that I need to upgrade first which for me is not an option asSession based subscription
Hi, Is it possible to cater for the following scenario: Software with a costing model of a set number of uses on a periodic billing cycle. Can subscriptions cater for a plan with a limited number of sessions? I assume that a custom field will have to be created on the Customer record to keep track of the sessions (custom field to be updated by API calls from the software as the customer logs on to keep track of number of sessions used). Or is there a better way? thanks chrisMRR (and ARPU and LTV). Are these numbers including, or excluding tax?
Just like to know a more detailed definition of the numbers given in the dashboard. Are MRR listed including tax? Tank you.How to perform an Upgrade
I can't find any way to upgrade a subscription to a higher package. How is this done using Zoho Subscriptions? I have looked through and can't find any way to just upgrade the subscription. I did one where I canceled their subscription then activated a new one but this hurts my stats as it shows up as a cancellation which it is not, it is an upgrade.Cancel Subscription From CRM
Hello, I've been wondering this for a while and can't seem to find anything on it. Not even support could help me in this issue, maybe you guys can offer some advice. I want to be able to cancel a Subscription from CRM when a field update is recorded. Is this possible? I am not interested in running the Zoho Financial Suite as it messes with the system we have. Thanks in advance!Ability to setup Yearly, Quarterly, or Monthly Payment terms
Hi, I am looking to be able to setup a subscription that will automatically renew yearly but have the ability to have flexible payment terms to allow customers to pay annually, quarterly, or monthly. Does anyone know if this is possible?How to restart the subscription and charge the credit card?
I have a product where customers can have 15 visits over 3 months. After 3 months the subscription automatically renews, which is perfect. However if the customer uses the 15 visits before the end of the period how do I get subscriptions to automatically restart the subscription and charge the credit card?Next Page
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Announcements
Upcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own paymentAuthorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures
Hello users, We’re updating the Authorize.Net integration in Zoho Billing on November 20, 2024. This update may cause payment failures in your recurring transactions if the Transaction IP velocity filter is active. What You Need to Know About the TransactionUpcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from 21st October, your customersCustomer Portal will soon be hosted on a new domain
Dear users, We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirected
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How to update the Status in a custom module?
Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own payment
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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