Automation based on Contact Field Update not working
Hi We are trying to get our automations to pick up a CRM Contact record when a field is set to a specific value. We are setting that field using a WORKFLOW that triggers a field update during contact creation during the lead conversion process. It seems
Tip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's only
Can't see others members automation in Zoho Campaign
Hi, why other members of my team can't see and edit my automations in Zoho Campaign ? Thanks
Can't add video in the mail content
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so
How to delete bounced email contacts
How to delete bounced email contacts
Dynamic content in custom HTML email
I am writing some custom HTML for my emails to be sent via workflow in Campaigns. I know that Campaigns has a built dynamic content tool in the email builder. Is it possible, however, to implement dynamic content using custom HTML? If so, can i have access to the documentation for this or any help to achieve this? Thanks.
Issue when trying to access the Google Analytics in Zoho Campaigns
I am trying to open the Google Analytics report in Zoho Campaigns, but it either keeps giving me "Error occurred..." or nothing shows. Also, I seem to be unable to get data from GA4 in Zoho Campaigns, only my UA properties are showing. My GA4 properties
How can I import a PSD email template into Campaigns?
I see a number of places offering PSD email templates that look pretty cool. I have Photoshop, and am pretty adept, but how do I take a PSD file and make that into an email template to use in Zoho Campaigns? Here's a sample of such a site. http://graphicriver.net/category/web-elements/e-newsletters Some of the templates claim to be 'MailChimp ready'. Can we get something similar going for ZC?
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
You cannot send this campaign as there is no contact in the selected mailing list.
We have synced contact lists and sent campaigns just fine prior to today. Now no matter what list I upload when I go to send the campaign it gives an error "You cannot send this campaign as there is no contact in the selected mailing list." And now it
Remove any extra blank spaces after email/campaign content
Hi, I selected a simple blank page and designed it according to my company's logo and text requirements. However, there is an issue with the remaining part appearing in the email, which creates an embarrassing view. How can I remove this section?
Per-App Language Preference & In-App Update - Campaigns - Android
Hello everyone! In the latest Android (v2.0.19) version of the Zoho Campaigns mobile app, we have brought in some fantastic features your way! Here are those: Per-App Language Preferences: Now, your app will follow your system language by default instead
how do I update fields based on campaign member status ?
Hi I want to set up automation rule for whenever a "member status" is changed due to a campaign. But I cant find is a valid "field" so cannot find a way to set up rules Anyone can help ?
Prefilled forms based on e-mail campaign
Dear, Is it possible that we create a form, which is prefilled based on the campaign contact list. So in fact, we want to send e-mail campaign with a link to a from that is prefilled with their personal contact information. At this moment we can create
Where can i include Poll in campaign ?
Je ne trouve pas d'ou je peux créer une enquête Ou se trouve la page en PJ qu'un autre utilisateur m'indique mais que je ne trouve pas
It seems like your sender domain/IP address is blacklisted.
My email is NOT blacklisted. I have tried to revalidate it but it still says it is blacklisted. I have used MX tools and it is not blacklisted. Please help!
Unbelievable Click Rates over past few weeks
Has anyone else noticed an unusual spike in click rates over the past few weeks? Don't get me wrong, I would love to think I've improved crafting email campaigns over the years, but a 20x increase in clicks last week does not jive with the lack of prospect
Export a list of who opened an email from which list?
What I need is an exportable list of contacts who opened/clicked a specific email, with a field for what contact list they belong to. In the list based report I don't see any export options, or even a way to view individual opens. I checked in the Zoho CRM and made a custom view with the contact list field I needed, however, there doesn't seem to be a way to export a list of ONLY opens/clicked. There is only an option for if they received the email or didn't receive it. There is the 'member status'
Campaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <img
Interactive email functionalities expected in Zoho Campaigns
Interactive responsive emails are the holy grail of email marketing. They boost customer engagement and significantly increase email interaction. Some of the interactive email elements are expected to incorporate in Zoho Campaigns in 2024 are: Animated
Searchable Customisable fields
Is there a way to make custom fields searchable? I would like to be able to quick search or used the advanced search function to find contacts by fields such as 'Job Title' or 'Sector'. You can use these fields when creating a segmented list - is there a way that this functionality could be extended to the main search bar? This would be very useful to me. Thanks
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
Can I remove or divert certain contacts from an active Campaigns workflow?
I have created a workflow in Zoho Campaigns, which sends different emails, once contacts have been added to a mailing list. To choose which email to send to the contacts, there are conditions, which divert contacts based on their company type and their company size. There was a subsection of this workflow, where company size wasn't selected correctly, and some contacts have been sent down the wrong path and received the wrong email. The workflow contains a reminder loop and a further series of emails.
Cancel ZOHO Campaigns Service at Annual Subscription End Date
Hello. We are now using our own CRM systems for our email campaigns. Please cancel our plan at our Annual subscription end date of 2/7/24. Thank you.
Dedicated Links
Hello, Is it possible to add dedicated links to a Campaign? Every contact from the list has its dedicated links in its contact info (just like in the screnshots below). Thanks in advance. Contact info: Button for the link in the campaign:
Is there a way to configure dark mode for Campaigns emails that go out to customers?
I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns? We sent out a test email the other
Campaign Not Sending
Hi, I sent an email out at 11:30 today. It took an hour to deliver and says it was delivered at 12:38pm. It says it is at 100% delivered with 0% opens. Members of my team are on the lists that should have gotten this email. We are trying to send this
Set a Workflow Email Delay to Minutes
Starting to play with Zoho Campaigns workflows. My first concern: I'm looking into sending out automated emails based on type of a potential job which is collected on the contact form. I found a multi-way condition building block to disperse the emails accordingly. I see that I can set a delay in sending my first response and I vouch for that - I do not want to scream "You've got a roboemail!" with an immediate reply, impossible to write so quickly by a live person. I want it to look like I spent
Multilingual Newsletter
Hi, Can Zoho campaign give the possibility to create and send a campaign in English and French, giving the possibility to the person receiving it to switch from default language chosen for a campaign? thnaks
Viewing Images in Mass Emails
Hello, I've created a Zoho Campaigns email using a template within Campaigns. I added 4 pictures using the template and just sent out test emails. The pictures don't show up unless the receiver clicks 'download'. Is there a way to make images show up without this step? It looks unprofessional with little red 'x's and a request to download. I would like clients to be able to open up the email and see all images and text at once. Please let me know if this is possible. Thanks, Marissa
Field Mapping
Hi. We usually sent out prizes using Zoho Campaign and our template includes mapping for First Name, Email and a Code (a link where the winner can claim their prize). We have been using this template since before however, this is the first time that I've
How to integrate with custom ecommerce?
Hello, I'm seeing that you have added integrations with shopify and zoho commerce. However, my company has custom ecommerce site, and we would like to integrate too. Is it possible to add API to integrate custom ecommerce? Or maybe current Zoho Campaigns API has everything to integrate ecoomerce functions with custom website?
Connecting campaigns automations to CRM?
When we include a lead in a regular "campaign" in zoho campaigns, the integration with CRM links the campaigns in the CRM, allowing our sales team to view what campaigns were sent to each lead/contact, opens, clicks, ect. But I don't see any way to do
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF Is there any way to save the campaign as a pdf file?
Zoho Campaign marked as delivered but it is not
Hi there, I sent out two campaigns over the last hour, both say they are 100% delivered with 0% opens. Members of my team are on the lists that should have gotten these emails, including myself, but no one has received them. What do I do about this?
Topic architecture
The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list within
I'm unable to import a contact list with associated accounts fields in campaign
Hello, My organisation work with ZOHO CRM and ZOHO CAMPAIGN. The 2 applications are synced, so that the contacts from the CRM are added to Campaign. In the sync, some of the accounts fields corresponding to the CRM contacts are added as accounts fields.
How to delete a sync?
Hi, I have 2 Sync on my Zoho Campaigns. I would like to delete ones. How can I do that? Daniel
UTM in zoho campaigns
Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
Need Workflow Customization
Is it possible to exclude Saturday and Sunday from Business days in Zoho campaigns? I am running one workflow with 3 days gap as follows: Starting Wednesday it should deliver on Monday Starting Thursday it should deliver on Tuesday Starting Friday it
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