Zoho and Facebook Lead Ads
We migrated from Active Campaign and from GetResponse to your service. But now we are realy very shoked about the situation with zoho campaigns. Now we see why zoho campaign are much more cheaper then the rest of services like AC and GR: We are not able
Zoho Campaings - Choose layout while creating campaign with API
Is there a way through the API to choose the layout when creating a campaign? I would like to change the background, and the position of certain footer elements.
How do I delete "test email" addresses?
Hi, How can I delete "test email" addresses? It's full and I can't add any new addresses. Thank you.
We can't send SMS Campaigns using different Sender IDs for different SMS Campaigns
We want the option to add multiple sender IDs to ZOHO SMS Campaign and then pick the sender ID while creating the SMS campaign. Each time we have to remove the Integration and then add a new sender ID for each user. Can we use different Sender IDs same
How to do a followup to non-openers now ?
With the 24 march update, we can't do chain/child campaigns now. How to do it with workflow now ? Thanks Alex
How do I get the public link to a sent campaign
I have sent a campaign but some of the social integrations didn't work, so it didn't post on those sites. There appears to be no way to have Zoho re-post the social posts once they have initially failed. So my next though was, I'll just post it myself!
create new contact
Hello i have try to create new contact using api but not created so i need to fnd solution .
Adding an email to an unsubscribe link URL
I've spent hours trying to figure out the mail API with no success, and the unsubscribe link options don't seem to include what I want. What I want is simple. I want my unsubscribe link to include the email in the URL, so I can handle my own mailing list
Email Deliverability
My average email open rate since switching over to Zoho Campaigns is under 10%. The previous platform we used (SharpSpring) was consistently in the mid-20s. I've seen past articles in this forum calling out similar issues with low deliverability, but most were from a while ago. Is anyone else currently having this issue? Our SPF and DKIM are authenticated. We got our bounce rate down below 1%. Still no improvement. I'm not sure how much longer I can justify marketing through Campaigns if only
Verification Email not showing up
Hello - I'm trying to set up a new sender email address in Campaigns. But I never receive the verification email in my inbox. Please help. Thanks, Drew
List syncs within an Autoresponder
When a sync is updated for an autoresponder, and one of the criteria is 'trial' for example. If the contact changes from a 'trial' to a 'customer' in the CRM, will they remain on the list and receive the remaining emails? Or will it remove them from the
WMZ files being created from my campaign emails
Hi, I am facing an issue of WMZ files being added as attachments to my campaign emails which is resulting in some organisations blocking the emails from reaching the end user. Has anyone else come accross this issue and found the cause? Thanks Matt
Sync to remove contacts that no longer match criteria
Hello, I have a sync that checks for a multiple criteria in CRM and then brings the contacts info a list. I've noticed that if I change a field in CRM and so the contact no longer meets the criteria, it isn't automatically removed from the list. Is there
Deprecating the auth tokens of Zoho Campaigns APIs
Note: This post is for those who're using the Application Programming Interfaces (APIs) of Zoho Campaigns to integrate applications they've developed on their own or applications that don't have a direct integration with Zoho Campaigns. (Here's a list
Tip of the week 80 - 3 tips to craft emails for inactive contacts
Many people often wonder about content that needs to be sent to inactive contacts. This is as important as sending emails to your active contacts. However, you never know whether an inactive contact would decide to move out from your list or stay for
GDPR consent email - Urgent issue
I noticed there are a couple of consent templates available in Zoho Campaigns but I had hoped you would be able to let me know what the 'email consent' merge button actually does? It is my hope that it updates Zoho CRM by selecting 'email opt in' when someone clicks on 'i consent' in the body of the email. However, I've run a couple of tests and this does not appear to be the case - when you click 'i consent', it simply takes the contact to a thank you screen but can you tell me where this consent
Duplicate contacts
Can you please confirm that when I create a new mail list and import a list of contacts, will the 'duplicate contacts' i.e. those already on another list, still receive the campaign? Also does this apply to syncs?
I'd like to include an attachment link in a Zoho campaigns text campaign Can't we do that?
I'd like to include an attachment link in a Zoho campaigns text campaign Can't we do that? https://help.zoho.com/portal/en/kb/campaigns/user-guide/email-campaigns/personalize-campaign/articles/how-to-create-plain-text-campaign I can't find the tag.
Tip of the week 79 - Five tips to write an engaging welcome email
Welcome emails are undoubtedly the most expected email by the subscribers. Did you know? The average open rate for welcome emails is a whopping 50% that makes them 86% more effective than standard newsletters. So, this most expected email, when crafted
Default Sender Email Address
Is it possible to change the default email address used as the sender address/reply-to address for all emails sent from Zoho Campaigns? I have set up and verified a secondary email address that I want to use as the default. I only want to change the default email address in Campaigns, not the default email across other Zoho products.
Zoho Campaigns' GDPR Features
Zoho Campaigns is here with what is possibly its biggest GDPR-themed release yet. With a wave of additions and improvements, Campaigns makes complying with GDPR a breeze for everyone. With this update, you will be able to use our features irrespective of the lawful basis applicable to your organization's data processing. Here's a list of all the modifications you can find: Custom Field Encryption: Data protection just got a lot easier with Custom Field Encryption. One of the major aspects of GDPR
How do I create a new list using existing contacts, so that unsubscribes from the new list do not affect the original list?
Hi, We have a mailing list of customers (Service_A_List) for our main brand. Those customers have opted in to be mailed about other services we offer. We want to launch a new service that will be publicised to the our existing customers, and will recruit
Restore deleted campaign
I accidentally deleted a campaign I still needed. Is there anyway to restore it?
Use CRM custom field as merge tag in Campagins?
When I create a campaign, I'd like to include a custom field from the CRM in the email that's sent. Is this doable? I see 'crm merge tags' in the campaigns template editor merge tags dropdown, but this doesn't seem to include custom fields. Is there a
What happened to "Custom View" in Accounts periodic sync?
I swear the last time I set up a periodic sync from Zoho CRM with the Accounts module, the options were "All Accounts," "Custom View" and "Criteria." Now all I see is "All Accounts" and "Criteria." Am I wrong that we used to be able to sync based on a
Same email campaign sent to the same contact twice?
An email campaign from my Workflow has been sent to the same contact twice. As it is shown in the screenshot, Generic Email 1 is sent twice, first one is 'Opened' and the other one 'Sent'. Did Zoho detect that it is the same person, so the mail had been
How to import a list of contacts and get explicit consent
I have a list of new newsletter subscribers I want to import. They have expressed interest in the newsletter but they still need to do the double opt-in according to GDPR and local laws. After import I would expect that they get a confirmation email sent.
There is no Single line based custom field in this module.
There is no Single line based custom field in this module. error showing while creating zoho campaign.
How to manage bounced email list
Hi, I just did my first campaign on Zoho . I had a 4% bounce rate. On further review of these email addresses, I wanted to either delete them (people changed jobs) or move them to a different list so that I do not re-send my next newsletter to them. However, there is no easy way of doing either of this from the bounce list. I can only export it.. which does not make any sense, since these are expired email contacts. The only option I have is that I print the bounced email list and go find them
How to move Do-not-mail contacts by email to a valid list.
I have a question about how to move do-not-mail contacts to the valid list. https://help.zoho.com/portal/ja/kb/campaigns/user-guide/contact-management/contact-management/articles/%E9%80%A3%E7%B5%A1%E5%85%88%E3%81%AE%E7%AE%A1%E7%90%86-17-11-2020#_4 I referred
zoho campaigns api response error
Hi, I am trying to use the campaigns API to add a contact to a mailing list automatically when an user submits a form in my homepage. I get the following response on running the campaigns api <html><head><title>ZGS - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;}
Tip of the week 78: Sharing website updates via emails
Article's cover image Have you come across sites that aggregate news on a particular topic from across the internet? If yes, you've already got a first-hand impression of what we are going to discuss today. Really Simple Syndication (RSS) is a technology
New UI - Leads and Integration with ShowTime
Hello, I have using and testing the new UI of Zoho Campaigns. I noticed that you have integrated the leads section with Evenbrite and GOTo Meeting. Since you are now having ShowTime as a platform to provide webinars and trainings, are you also looking into integration it with the future version of Zoho Campaigns. I would like to collect the registration to the Webinars as leads in Zoho CRM / Zoho Campaigns. Many thanks for your answer. Regards, Victor M. Da Silva
Zoho Campiagns and Showtime Integration
is there a way i can integrate either Zoho Campaigns or zoho marketinghub with zoho showtime?
Email campaign with dynamic field stopped sending
The email campaign has dynamic fields but one emailing it returns the below message. what might be causing this? Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.
Unsure how to sync Microsoft Dynamics 365 Marketing Lists to Zoho Lists
I'm trying to setup a sync between Microsoft Dynamics 365 Marketing lists and the Zoho Marketing Lists. The problem is that Zoho only allows me to pull from either Contacts, Accounts, Leads or Opportunities. There's an option for "Custom Module" but I
Check if a user belongs to Do-Not-Email list
I was wondering if it's possible to check if a user is in `Do-Not-Email` list using the api. I suggest two possible solutions: 1. Check if a user is in the list. 2. Get the list of users that are in the list. I took a look at the api docs, but I found
Important update: Please reauthorize your Zoho Campaigns-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho Campaigns to continue the services. What are the basic things that I should keep in mind before and after reauthorizing?
Create chain campaign from A/B campaign
How do I create a chain campaign from and A/B campaign. I want to send a chain campaign to all un-opens. I can do this easily if i create a normal email campaigns but i cannot see this option in my A/B campaign.
Best way to notify groups on Customers
On our current help desk tool (Kayako) we are able to send out an email notification to a group of Contacts. We use this primarily when there are a number of Contacts impacted by an immediate issue and are able to keep the up to date as we resolve it. What is the best way to accomplish this in Desk? Are we able to send an email when a Knowledgebase article is posted and limit it to a Group or Tag? Is there another way to easily notify a group of contact? Should we be looking at Campaign? Thanks.
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