Rename user
Hi Team, An employee left the organization and we hired a replacement. Now, we modified the old employee details and assigned the new user the email; Cliq and other apps. How to make sure all the displace names are reflecting the new usernames. Especially,EU messenger surveillance - what does it mean for cliq
Hello, i read that EU prepares regulation that (private) messengers shall be obliged to scan communication. I wonder what it means to cliq? Customers are using cliq intentionally as they find it more trustworthy than American freeware Will this trustCliq message to CRM task
With other interoffice messaging services (such as Slack and Glip from RingCentral), I can convert messages to tasks within CRM. Is there not a way to do this in Cliq?An Overview Of Zoho Cliq And Its Features
It comes off as no surprise that the implementation of Zoho CRM comes with much better and streamlined business operations. Zoho is known for making exceptional-quality and cloud-based business software applications that do not cost much. The team chatCommands alias
Hello, Is there a way to create alias to existing commands? For exemple make an alias so that /pendingtickets can become /pt instead. If not, is there a way to call a slash command using a new command I would create? ThanksThis user is no longer active in the organization. So you cannot converse with them.
getting this error: This user is no longer active in the organization. So you cannot converse with them. any suggestions? the agent can message me ( the administrator) but I cannot message back, I get this error.Zoho Cliq | Remote Work Feature | Check Out doesn't stop the clock
I discovered an issue with the Remote Work feature. When a user Check In, visually you can see that the clock running. When the user Check Out, visually you can see the clock is no longer running. However if you Check In again (e.g 5min, 15min, 30minsScreen share functionality
Hi, I work in a distributed technology team and we're considering using Cliq, what would be really useful is: During screen share sessions, viewers can draw over the screen and that drawing is visible to the host and any other viewers. During screenLinks in Zoho Cliq are not working
When a link (URL) is shared in any channel I can click on it but nothing happens. I am not directed anywhere. I checked for updates to Cliq, windows, and my mouse driver. Nothing new. I also noticed that the options that were available with a right-clickWhy are some users blocked from responding in Threads
When threads first came out they seemed like a great feature, although a little hard to understand. Now it seems like a feature that I wish was never added. We are forced to reply to line items in team chats on mobile devices either privately or in aEmoji colour
Im quite surprised as an Indian company you cant choose a (brown) skintone for emjoi's. This has now been implemented by Google, Apple and others (i believe). Please let me choose my (brown) skintone!Custom Statuses / Offline / 'Leave' visibility
Since we have started using Zoho Cliq, we feel a lack of features regarding the moment when a User is Out of Office/on Leave etc. Our Users have pointed out that it would be very useful if the Custom Status would be displayed when they are offline. ForMore Author Diversity in "Quote of the Day"
Dear Zoho, One of my employees pointed out that there is a lack of diversity in the authors of the daily inspirational quotes that are showed when Cliq is started and on Cliq home screen. Of the last 36 sign ons, two quotes have been by women, two anonymous,Cannot use message buttons in Cliq 1.5.1
Hello, After the last upgrade to version 1.5.1 I cannot use message actions like 'thumbs up' or 'reply' or 'thread' or 'more' (three dots). They do appear, but when I click on a button, the bar disappears and no action happens. Using Linux version packagedadmin can see other user's chat hitory
My IT Department focus on keeping our startup team obeying on our company policy. Recently, My other staff reported that 2 of my staffs misuse the chat history. Selling stuffs which is unrelated on their work. saying bad words or backstabbing to co officemate. Since, we cannot check the chat history. We had difficulties on finding the solution on this case.User can create custom headers and organize Channels and Conversations within their personal Cliq sidebar
It would be very helpful for individual users to be able to create and sort your channels and conversations into custom sections within the sidebar. This would allow users to organize conversations in ways that is tailored to them— whether they’re sorted byCliq Group issue
Hi Tean, kindly note our Team subhashree.p@qbrainx.com & Gowtham.j@qbrainx.com both are unable to add aakash.s@qbrainx.com to the cliq group Daily status call - Flexcub. Also we are unable to create a new group including Aakash s ( aakash.s@qbrainx.com )Zoho Cliq on Desktop Save Password!
Is there a way to save the password in Cliq Desktop application? I have to retype it everytime I power on my computer and it is super annoying and inneficient!! If not is there any workaround for this??Mention function on 1:1 conversation
Hi Zoho community, May you please clarify why other users can be mentioned in a 1:1 conversation. While this indeed will not work, it is still doable hence it is causing confusion to some of our users. Is there a way for us to modify and turn off theWhat is Zoho Connect and How Is It Different from Zoho Cliq?
One of the most fundamental tenets of doing a business is seamless team collaboration. With effective team collaboration, getting the best out of two or more individuals becomes possible. In addition to keeping the team members safe from facing any burdenDefault Emoji's in Cliq
How do i turn off Zomojis? I want my short cuts to use regular emoji'sIntroducing Cliq 3.0
We are happy to announce the launch of Zoho Cliq 3.0 - the best-of-breed solution for hybrid work. We have power packed features that includes meetings, recordings, whiteboarding, task management, notes handling, event management and much more in thisZoho Calendar integration with Google Calendar / Status change
How does the integration affect status change in Zoho Cliq? Will the User status change to busy once the event is started? Need some more details. KatarzynaTranslation Button Fails to Appear
Hello, I work with a team of English and Chinese speakers. We have found that the button to translate a message fails to appear in the following circumstances: -There are both English and Chinese words in a message -The message is a reply to another message,Introducing IFTTT integration with Cliq
Automate your daily workflow to scale your productivity by integrating IFTTT with Zoho Cliq. By integrating IFTTT with Cliq, you will receive notifications from the connected applications whenever the condition you set is initiated. Here's why you needISSUE: Notifications either not coming through at all, or sporadically at best
Cliq worked well when we first started using it, but now the notifications have become a major problem. I now have to keep my desktop app closed 95% of the time and continually check the iPhone app to see if new messages have arrived. There doesn't seem to be any rhyme no reason as to when notifications do come through. As such, there is no way for us to know when team members are reaching out. This is a complete dealbreaker for getting work done in real time. We are all using iPhones and Apple productsNew in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.Disabling busy status
We have a few employees who automatically set their statuses to Busy or Engaged at Work so they don't receive messages. Is there a way to disable this feature, or at least customize it as an admin?Voice messages in Cliq
Are you planning to add Voice feature for Mobile App as Telegram has? That's very important for our workflow.Cliq UNLIMITED, UNLIMITED TRIAL plans pricing changes effective from 12th July 2021
We have added marginal changes to our Cliq UNLIMITED, UNLIMITED TRIAL plans as mentioned below. (The below mentioned pricing is in USD) Monthly Billing Up to 500 users = $3/user 501 - 1000 users = $2.5/user 1001 - 5000 users = $2/user 5001 - 10,000Cliq showing messages from a user in different tabs instead of showing them as a conversation
Hi. Two of our users are experiencing a weird behavior of their messages showing in different tabs instead of a single tab. The image shows how two users chatting between them are getting different popups instead of a single tab Has anyone experiencedHow to change the Farsi font in the desktop version?
Hi, We just migrated to Cliq from Whatsapp. Honestly, it has many good features; however, the type and size of the default Farsi font are too annoying. I wonder if there's any way to change them in the desktop version.Multi-cultural emojis please
Our team is multi-cultural. We'd love to have emojis that represent all of us. Most applications now have features where you can choose emojis that best represents the user.punctuation after a backtick behaves wrong
When I mark something with a backtick, and if I continue with punctuation, it doesn't become a code.Cliq for community engagement
Greetings! Facebook offers "community engagement" via groups and other pages, but it also can draw their attention away from the community you are building. So what I wanted to do was to use cliq as a hub for the community even though they are not cliqHow to disable emoji in Smartchat ?
Hello In the smartchat (connected to Cliq), I have a problem that makes typing messages so boring, complicated and very frustrating because of emojis. Example : I'm writing down an explaination to my mates with bullet points, like : Hello guys. I needInvite Without Sending Email
Hello, I am trying to invite some people to a Cliq with a district-managed email. This means they cannot receive emails from outside the domain. They cannot join without accepting the request through email. Is there a way I can invite them or they canHow do I add contacts to Contacts?
Does this do something? I'm really confused... where do I see our organizations contacts? And is this the only way to get access to the users that are part of the organization? I can't seem to add anyone here and the way it looks, is that if I wantUnable to join existing company
Hi, I recently joined Zoho Cliq and have been trying to join an existing company by using their email address. I have tried countless times over 3-4 days but have been unable to send my request as I keep receiving errors, despite the address being accepted.Cliq desktop app not connecting
Dear Support, I am getting a message on my Cliq Desktop App "Sorry, We Couldn't Connect to Cliq! Please check your internet connection and try again . I have restarted my computer everything, but cant seem to get it working and i have no internet isNext Page
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Announcements
An important update for Zoho Cliq desktop users
The latest version of the Zoho Cliq desktop app (v1.8.0) will no longer be supported on macOS 10.15 Catalina and earlier versions. This is because the framework we use (Electron) no longer supports some older macOS versions. If you’re using macOS 10.15New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.
With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers. Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to findConfigure ChatGPT in Zoho Cliq | Now with GPT-4!
Updated for GPT-4 Support: The post and scripts has been revised to take advantage of the new GPT-4 model's capabilities. Please use the updated version for enhanced performance and accuracy. If you have been on the internet for the past few months, youIncident Report: Zoho Cliq Services Restored in the EU Region (March 19, 2025)
We received a report that the Zoho Cliq service in the EU region was down. It's been restored now. Our team is actively monitoring the issue, analyzing the root cause, and will share updates. Incident details: Date and Time: Mar 19, 2025, 11:44:24 AMUnresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)
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Hello, I have formed chat groups in arattai. I want to invite my friends on other social media platforms like WhatsApp/ FB to one of my groups. Different friends would be invited to different groups. How to share an invite link of one of my groups to
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New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.
With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers. Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to findNew in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.Changes in Cliq iOS app notification due to iOS 13 and Xcode 11
Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy. Changes in iOS 13: With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are notWhat's new in Zoho Cliq - June 2020 updates
Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's4 Things You Should Do Once You Get Started with Cliq
Hey there, new user! You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience: 1. Invite your colleagues Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them? To invite your colleagues to Cliq, head on over to the Admin Panel which
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