acesso negado ip
estou com acesso negado na minha outra conta com o telefone +55 21 996026422,nao consigo acessar a conta, nem meu novo email que criei. vendas@universohinode.com.br
Mapping multiple "contact role" per contact
It seems I can only map single "contact role" per contact. If possible, I would like to map multiple "contact roles" per contact. For example, I would like to map "Mr. ABC" as "decision maker" and "Engineering Lead". Is there a way to do this or can you suggest a work around?
How To Insert NEW LEAD (values) From custom HTML form .
Hello There, I Have my custom HTML Form .(only HTML Form) User can fill up the Form , After Submit Button Clicked Form Field Values Should push to ZOHO CRM LEAD as a new Lead Record. Can anyone Guide me to achieve my Requirement ?? Thanks in Advance.
How can I customize the New button
In a Contact, I can go to the Samples section and click +New to create a new record in the Samples module. How can I customize this +New button? I would like to have it copy some data from the Contact record into the Sample record when it is being created.
ADD SALES ORDERS TO ZOHO CALENDAR
Hi, We want to know if there is any chance to connect start date and end date from sales orders module to calendar module in zoho crm. Thanks!!
Zoho SalesInbox CRM Email Sentiment
We have configured SalesInox for CRM. I read from the resources that there is email sentiment in SalesInbox. Does it get activated automatically? I do not see any email sentiment in our emails. We are still not using SalesInbox; we will use it on Monday when we deploy it for prod. Does it get activated when we start using SalesInox?
Is it just me, or is zoho admin and other detailed tasks are very cumbersome/poorly implemented?
//begin rant I have 6 salespeople using zoho crm. We migrated from act and are happy with the big picture, but some of the specifics which as we get to be detailed users are .... odd... As an example, I am trying to do something very simple. I would like all of our basic email signatures to be the same. I should be able to setup the signature that will be the default for all emails going out. If this week I want a link/picture or whatever of a new product we are introducing to be shown, I would like
Add Custom Module to Calender
I created a new module for Events as the standard Events module does not accommodate what I need. Is there a way to connect this custom Events module to the calendar so new events are added?
integrating ZOHO Docs with Zoho CRM
I would like to make zoho docs the primary location for images and files related to products, vendors and accounts in Zoho CRM. I have google drive set up in this way for Accounts and contacts but I would rather switch over to zoho docs for this and add the ability to have vendor and product related files also connect directly to their respective folders. Is this something that can be done and I am just missing the knowledge to make it happen?
Zoho CRM Snippet in Slack
Hello, We are using Slack and often mention deals, contacts and accounts from CRM in our chats. We post them as URLs, and that does not provide detailed information about the content. However some services like Google Drive and others generate snippets with details that are convenient to see and work with. Please could you let me know if you plan to make it possible to show snippets in Slack when posting a Zoho CRM URL. P.S. I know about Share via Slack feature. But it is not as convenient as normal
Cloning Templates and changing the base module
When a template is created you have to assign a base module, unfortunately once you have a template how you like and say want to use in a different base module (ie accounts instead of contacts) you have to start from scratch as i cannot see how i can change the module from one to another after cloning the report
Management
Yes I am a dope when it comes to these things so I apologize in advance. I am to oversee our 7 reps and their activities. I am set up as the CEO/Super Admin - how do I view all of their activities on a daily basis?
Google Calendar Sync with CRM not working
Our sync stopped working after 10:30am Central time today. Is anyone else experiencing issues?
Problems importing CCSV file containing swedish characters å, ä and ö
I´ve tried to use the ISO-8859-1 and the UTF-8 with zero success. Either the characters are changed to others or they are not imported at all. This has worked before and it really creates problems for us. Is there a problem in the databas or in the API? I´have attached an Excel file as a template where some of the problematic signs are present. Joachim
using Zoho CRM territories to limit visibility of data
Hi, How do I use the Zoho CRM territories concept to limit which contacts and other data agents can select/view? Thanks
Using Merge Field in a URL
We are using email templates for Contacts in order to send customers information. In certain emails we need to be able to code the URL using merge field values for contacts. This is because these URL parameters should not have to be entered into the web page by the customer when we already know them from the CRM. We have routinely done this with our other mailing systems, specifically Active Campaign. The URL we need to code is presently in a button in the Contacts Email template. The URL is in
Editing the "Open Tasks" widget in the home page of CRM
Hi, I'm trying to find out where i can get information on how to change the "Open Tasks" module on my Home page from just listing 5 tasks to listing all of them in one list where i don't have to click through them 5 at a time. Basically i want to see the same long list that i get in the App which i can just scroll through. Can someone please point me in the direction of where i can find out how to edit it? Thanks in advance :-) Brett.
Territories vs. Territory Rules
Can someone please differentiate between Territories and Territory Rules? It appears to me that they are interchangeable, meaning I can automatically assign territories by using one or the other. I don't see the need for both of these options, unless I'm missing something.
Checking CONTACTS into regular meetings
Hi I'm trying to identify how to use Zoho CRM Professional edition to... 'Check in an ACCOUNT and CONTACT to regular meetings.' Here's the scenario... - I have 15 meetings that repeat every 2 weeks that an ACCOUNT or CONTACT should attend. - I already know which ACCOUNT and CONTACT should attend each meeting. - I want to mass register specific ACCOUNT or CONTACTS to a meeting for 12 months - At each meeting I want to check the ACCOUNT and CONTACT in as either 'Attended', 'Holiday', 'Apologies' or
Custom Module Record Display
Hi, I have created a custom module that collects details about equipment that customers own. The module does exactly what I want it to, however when I display the module on the app, the list of records is shown is organised by the record ID. Is there a way to show the list of records and view them by a chosen field? such as the "Equipment Type" field and "Model" field in my module? This would be easier to scan down and find what I want. (Another minor frustration is that the module is called "Customer
Ouch ! Permission Denied It looks like you do not have access to this page. We'll take you back to the portal
Today, I edited some fields in the “Opportunities” section of Zoho and saved them. I then went to click on “Projects” and I get this: "Ouch ! Permission Denied It looks like you do not have access to this page. We'll take you back to the portal" This has never happened to me before. I am an administrator and I went and checked “Users” and made sure we all had access to the projects tab and we all do. However we all get this when we try to go to “Projects” Can you help resolve this matter?
Click to call with ZohoCrm
https://marketplace.zoho.com/crm/cricket-click-dialer-zoho-crm
C# API Record update INVALID_DATA error
Hello, I'm using official .NET API lib (ZCRMSDK) and trying to import products. But I'm getting maximum length error when try to submit large string to a custom field. In field's properties length is 32000 characters. What am I doing wrong? { "data": [ { "code": "INVALID_DATA", "details": { "maximum_length": 1000, "api_name": "Ingredient_Statement" }, "message": "invalid data", "status": "error" } ] }
Zoho CRM SalesInbox Colleagues Column
For some reason, the COLLEAGUES column is not showing for our organization. We integrated GSuite and only CONTACTS & LEADS and NOT IN CRM are present. All emails sent from our domain are treated as NOT IN CRM. Any suggestions?
Request document support on Django+Postgres
I have seen the document on `Python SDKs` and it make use of `MySQL` to store a data. My use case is integration with full functions web framework Django It will be very productive for new comer who would like to consume the ZOHO API using Django Thank you for you consideration
Close out all tasks on Lead when an email in Zoho is sent to that lead
Hi, is there any way that I can close out all tasks associated with a lead when I sent that lead an email through Zoho?
How can I find which specific workflow rules are used by a Module?
I would like to go into my Workflow Rules and determine which ones are used by which Modules. I found something that shows how many Workflows are used by a Module, but not which specific Workflows they are. To find that, I go to Setup > Modules and Fields > [module, in this case I am going to Leads] > Summary. At the bottom there is an Automation section which shows the number of Workflows being used. Screenshot below. However, when I click the link (the number 8) it goes to the entire list of all
How do you import multiple contacts for one account?
I have an excel spreadsheet Company Name First Name Last Name Title First Name2 Last Name2 Title2 ABC Company Jim Smith Owner Tom Jones CFO I want to import both contacts for this single account. How do I make that happen from this spreadsheet?
Cannot find Auto responders
Hello, I cannot find the auto responders button in both my leads and contact modules. When I click on the more action button (...), I cannot find the autoresponder tab. Please advise.
Sorting Activites by location
Hi guys I am relatively new to Zoho and am struggling a bit with what might be a simple task and am seeking some help if possible. Currently, I am building an activty list from my contacts and have added the location field to the activty screen, however, it appears that although my customers have addresses in their records, the activity screen is NOT showing locations, and I am unable to sort the activities by location! Just wondered if anyone might be able to help me at all? Many thanks David
Zoho CRM Mobile App Notifications - iOS 12
Hi there, I noticed that the mobile app notifications have not been working for a while for iOS 12+. I have tried uninstalling and reinstalling to no avail.
Delete lines in Sales Orders or Invoices
In order to be fast when placing orders, many times I just clone and then add or delete some lines of products. Everytime I deleted a line, there was a message, similar to "Are you sure of deleting? Yes /no "and "mark here if you don't want this message to appear again" I marked it, but now I can not delete any line of my sales orders and invoices!
API
hello. I am trying to do a integration with the api, i have a form in my web, this form was developed by my with html, bootstrap and validations with jquery. Another function is when is submited the form this send the information to php, and then is sended a email, so i want that in this process after send the mail, do a conection with the crm and that this values will be saved in the crm, but i am trying to do the authentification, but i have problems to do that, and in your documentations is not
TLS_VERSION_NOT_SUPPORTED
My tls version is updated but still getting this issue {"code":"TLS_VERSION_NOT_SUPPORTED","details":{},"message":"Update your TLS version from TLSv1 to TLSv1.2","status":"error"}
How to use territories in reports?
I have turned on the territory function in Zoho, but how do I query the assigned territories in reports? I would like to run a report of sales on all accounts for a given month without using the forecast module so that I can pin the report to the dashboard.
Cannot accept invite
Hi, I'm having a problem in accepting the invitation from our account administrator. I have tried to accept the invitation by clicking the link in the email from our administrator, this opens up the webpage with the dialogue box with the 'Accept Invite' button. When i click on the button the page shows green processing dots and then just reloads the screen with the 'accept invite' dialogue box. Can anyone help? I already have a google account and Zoho projects account, A colleague of mine, also with
Modifying view in Campaigns (in Sales CRM)
Team member with the Manager, Standard role cannot modify the fields he sees for Contacts and Leads in Campaigns. As an admin, I am. It's the little down arrow that's next to the filter button that's missing. He wants to see name, title, mobile, phone, email for example but sees name title, email (for example) and can't change as I can.
I need to know how to change the lead status automatically according to the call results
Hello everyone, I am trying to automate some of the activities that the sales agent is doing and I need to change some of the leads status based on the call result. If the call result is "Not Interested" I need to change the lead status to "Lost Lead" and pop up a mandatory field to enter the loss reason If the call result is "Invalid number" I need to change the lead status to "Junk Lead" If I have 3 call results with "No Answer" I need to change the lead status to "Lost Lead" with a loss reason
Auto upload completed forms to contacts
Hi everyone, I'm trying to make a form that can be auto saved to a contact in Zoho as a PDF attachment. This way I can have our team fill out the form when meeting with a client then the form auto uploads against the contact in Zoho. I'm open to using any form builder but we already use Jotform for other things and it seems to work well. So a suggested automated workflow would be: 1) User completes a form in Jotform (or similar) 2) Form is exported to PDF 3) Zapier (or other automation software)
Assign originator / referrer to a manual entry in CRM
We sell programs for students to study abroad. When a subscription is submitted from our website, it gets fed directly into Zoho CRM. However, we have agencies who also send us leads and thus subscriptions are received via email, bypassing our website. These leads must be manually entered into Zoho. Is it possible to have a drop down with a list of all agencies so I can select who did the referral / submission ? I do not want to give agents access to enter into Zoho. I just want to assign those entries
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