Support is dismal!
Decided to use Zoho Books and Inventory for our company; went from Trial versions to paid subscriptions last week. Am having issues integrating these products, and my experience with Zoho Support for both products has been abysmal. 3 chats with InventoryOdd differential in Accounting and Physical Stock
Hi there, Around six months ago we noticed that there was an error in one of our product's stock values. Despite seemingly having no outwards requests unfufilled for this item (I.E, no stock committed any longer at the moment), Accounting Stock is -1Items (products) Export to PDF Feature as a Catalog Generator
Would like to request a product catalog feature where the admin can export "items" along with selected attributes (e.g.: product name, size, price, etc) in a professional template as a PDF document. Since product pictures and the product attributes are already saved in our system DB, it would be a natural extension to just export it out as a catalog for customers. I've been duplicating this feature in other apps to make a product catalog. Having a central repository of "items" makes good sense,Allow SO Item table to search other fields in items to make entry easier
We have thousands of items, some of which need to be entered on the fly by desk people. We don't want abstracts like the vendor's part number in our SKU or Item name. It would make order entry much easier if the context search in the items table wouldZoho Inventory Amazon Integration
The Zoho Developer Account is not valid for Amazon UK and returns this response whilst set up: This Developer Account Number 861444729264 is not valid for the GB marketplaceNew Assembly Screen - Doesn't Search by SKU
When one wants to make an Assembly by clicking the plus sign from the "Assemblies" tab, the first step is to enter the Composite Item that one wishes to assemble. Logical, but the problem is that one cannot search that by SKU, only product name. ThisUpdate date field custom module using Zoho Inventory Update Record
I'm trying to update a date field in a custom module inside zoho inventory but keep getting this error: "code": 6, "message": "syntax.error.invalid.json" This is how my code looks: campo_sku = Map(); campo_sku.put("cf_sku_master",i_sku); campo_sku.put("cf_sku_common",i_sku_common);Inventory Blocking for serial number tracking.
Hi We are using multiple channels to get orders which adds the product to committed stock. But is there a method to block serial number of products based on FIFO automatically when an order is created, or when SO is approved?Package Dimensions
Packages need to have dimensions that are sent to carriers in addition to just the weight. Without the package dimensions being transmitted to carriers, the correct dimensional weight is not calculated for the label price, which results in correctionsAdd Date_of_Last_Purchase custom Function
I am looking for a way to create a simple custom function that will execute when a new sales order is created. The function will set a custom field on the customer called "Date_Last_Purchase" to the current date. So as ever new sales order comes in forexecute workflow when a package is create
hji, there is a wey to make a workflow when a package is sended o created ?No Sales Returns on SO's with Dropped Shipped items + Inventory Items
We have encountered an issue in Zoho related to sales orders that include both dropshipped items and inventory items. Specifically, it is currently not possible to create sales returns for the company’s own inventory items from these sales orders. ThisMultiple packages in one shipment
Guys we have been asking for this for years. we want to be able to ship multiple packages for one customer in the same shipment, so as to avoid entering shipping info repeatedly, and avoid customer getting multiple tracking emails. When does this arise?Location functionality now deletes bundle information if changed
With the introduction of Locations, we are experiencing several issues. 1. When bundling an item, the 'default' is to the organisation, not a location. This is not a significant issues, other than when you change the value, any batch tracking informationZoho Inventory for VEHICLE Business
Can someone guide me, how we can import list of stock items pertaining to stock of cars. The unique number is Chassis NumberDifferentiating between invoice templates when adding custom fields
We are adding HS codes to the items which we would like published on our international customers invoices plus other export data required. We don't need this data on our domestic customer invoices. We have setup an invoice template for them but it ifCustomer/item(s) bought view
Hello In Inventory/Customers/Transactions tab, how do I see what it is the customer actually ordered/bought without having to open each SO? Our customers buy a number of items thoughout the year. I've look at each transactions drop down, and no-whereInventory Asset vs Finish Goods vs Work in Progress please explain or help me choose
New to this so please if you can help in any way I would really appreciate it. So here we go. I make and sell and item which is made out of bunch of other items. (Composite Item). Now one of the parts that the item is made from is also a composite item.Batch Tracking Enhancements In Zoho Inventory
Hello users, We’re excited to announce that we’ve taken batch tracking to a whole new level in Zoho Inventory! We’ve made it more accessible and easier to use than ever. Here’s a quick look at the improvements: 1) A New Way To Create or Modify BatchesNeed to bundle based on inventory stock not accounting stock
Cannot create a bundle / composite item until a bill has been received, even if there is available stock due to an item receipt. This should be changed as it is required to make a bundle and invoice the customer before the vendor has billed us.Can we make Transfer Orders based on Physical Stock?
We are a manufacturing company and prefer to manage stock in "Physical Stock" mode. But if we don't have enough available quantity in "Accounting Stock", we couldn't make Transfer Orders, right? Is there any work around with this issue?Free Webinar! From click to doorstep delivery | Enhance your ecommerce fulfillment process
Free Webinar! From click to doorstep delivery | Enhance your ecommerce fulfillment process April 24, 2025, 12 p.m. EDT As your business grows into the ecommerce sector, so do the complexities of fulfillment. From managing real-time inventory to handlingREPORTE DE INVENTARIO CON DIFERENCIAS FISICAS Y CONTABLES
Hola! Tengo duda de porque el reporte de existencias de inventario me arroja diferencia entre las cantidades contables y físicas, visualizando el reporte las diferencias las arroja en el modo de seguimiento de existencias "ENVIOS & RECEPCIONES" y no enHow to incorporate WIP inventory on Zoho Inventory?
In the ITEMS section, I have listed my Raw materials (Say RM1 - For Mild Steel Pipes). Once I raise a PO to buy these Raw materials, and close the PO by raising a Bill and recording a Payment, the Raw material gets updated in my Stock-Inventory. RM1 - Mild Steel Pipe 6meter in Length - Initial Stock count - 10Nos WIP1 - Mild Steel Pipe 6meter in Length with Drilled holes - 0 Nos Now I perform a value addition on 3 Nos (cutting, drilling, notching etc), which will convert the RM1 to WIP1 (Work inAutomation of packaging and printing shipping labels
How can I automate the creation of packages and shipping labels for my orders?merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory
HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .Received fatal alert: handshake_failure
We have for most than 2 weeks these error, it is the third time these year webhooks arent working how they are supposed to. If we use an external sender ( POSTMAN) the webhooks work smootlhy Does anybody have the same error?Did Zoho have any solutions to manage distribution
Hi guys. I just want to know if there are any solutions in Zoho inventory or any other Zoho product to manage distribution (Delivery tour) and track and transfert the stock from the warehouse to the van vendors The vendors sell many products for clientsHow to update Shipments >> Salesperson (External Lookup) custom field?
Hi, I am creating Shipment and passing Salesperson(Custom Field - External Lookup) data from Sales Order but it will not updating, if anyone have any idea then guide me! FYI, I tried 1. customfield_id 2. api_name 3. label but not worked any of above.How to best import Downloadable Digital Products into Inventory
I have a large number of downloadable digital products that are sold B2B (think PDFs) that I want to track the sales of alongside their physical counterparts in Inventory and be able to send Invoices for these digital products. These items have no costUpdate Quantity in Item Table under PO with other custom fields
Is there a way to multiply two custom fields to automatically update the quantity column on an item table under a Purchase Order? I'm looking for fool-proof way to update our quantities of loose items based on the different sizes of packs we receive inventory.RFID Scanning
With the Stock Count Module and ability to have multiple Warehouses, the ability to scan items via RFID Scanners is a HUGE advancement and time saver. While RFID tags can be assigned we need to be able to connect the RFID scanner to Zoho Inventory appRoute Optimizer
Does Zoho Inventory offer route optimization for our in-house deliveries? It will save us time to manually route our daily orders. Thank youSales return create issue
Hi every one. Call the API to create a salesreturn, but receive an error message saying 'Invalid value passed for salesord_id'. However, the salesord_id parameter is not included in the API documentation. What should I do? { "salesreturn_number": "RMA-00001",Merge the Multiple POs to single PO if Vendor of PO's are Same
Hi @Monika Prabhakar Bijekar @Aleena Joseph @arul.karthikeyan @Donald Love @Gowtham Aravind @Hemalatha S @Hemalatha Thangaraj @Aakamsha Raj @Akshaya G @Yaali Biz Appln Solutions @Madhan GopalStock Discrepancy in Zoho Inventory (Warehouse vs Stock on Hand)
Hello, I am facing an issue in Zoho Inventory related to stock discrepancies. We added an item to Zoho Inventory in 2020. Over the last five years, multiple products have been added, and stock-outs have also happened. However, in the logistics warehouseHow do I make a stock tracked item on my sales orders not automatically fulfill?
I use the sales order process to track what jobs I still need to complete and send out, and which ones are complete. I have items that are not tracked in my inventory, but are NOT listed as service items, and are not being manually typed in to the salesSales Returns - Repairand Return
Hi Inventory Team, I'm working with a client on an Inventory implementation project and they have shared this use case with me. Some items may be returned by the customer, then returned to the vendor for repairs, received from the vendor and shipped backHow would you handle Warranty replacement parts or items in zoho inventory
Hi everyone, I'm working on setting up zoho inventory for our distribution business. We handle the service for our customers and will replace items that malfunction under a warranty basis. Does anyone else do this and how do you set it up in inventory? Do you have to create a sales order and if you want to the original item back, do you use a RMA? If so, how is it done so there isn't a credit memo associated with it? Thanks, TimAmazon Integration
Hi, I am seller on Amazon , & I would like to sign up for Zoho books. However my question is can we automate/integrate invoicing, charges and returns in amazon with Zoho using API? Do you have a developer for this? I did take a look at zapier however it just has a create Invoice function nothing else.Next Page
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Announcements
Introducing Assemblies and Kits in Zoho Inventory
Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces theWhat's New in Zoho Inventory | Q2 2025
Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more excitingFunction #10: Update item prices automatically based on the last transaction created
In businesses, item prices are not always fixed and can fluctuate due to various factors. If you find yourself manually adjusting the item rates every time they change, we have the ideal time-saving solution for you. In today's post, we bring you customFunction #25: Automatically generate purchase orders from a sales order
We kicked off the "Function Fridays" series with the goal of helping you automate your everyday accounting tasks. As we delve into today's post, I'm delighted to announce that we're here to present the 25th custom function in this series. While it isWhat’s New in Zoho Inventory | April 2025
Hello users, April has been a big month in Zoho Inventory! We’ve rolled out powerful new features to help you streamline production, optimise stock management, and tailor your workflows. While several updates bring helpful enhancements, three major additions
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Usar o Inventory ou módulo customizado no CRM para Gestão de Estoque ?
Minha maior dor hoje em usar o zoho é a gestão do meu estoque. Sou uma empresa de varejo e essa gestão é fundamental pra mim. Obviamente preciso que esse estoque seja visível no CRM, Inicialmente fiz através de módulos personalizados no próprio Zoho CRM,How to keep track of bags, cans, drums of inventory?
We buy and sell products that are packaged in bags 🛍️, cans🥫, drums🛢️, etc. with batch numbers. When we get a shipment of one of the products, how do we track we received (say) 10 cans each of 5L of a product and maybe we received 10 cans of anotherHas Zoho changed the way it searches Items?
Right now all of our searches have broken and we can no longer search using the SKU or alias. It was fine last night and we came in this morning to broken.....this is impacting our operations now.
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Sticky Posts
Zoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanZoho Finance Workshop 2023 is coming to the USA. Meet the experts, get exclusive training on Zoho Finance apps and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Celebrating our Zoho Community SuperBuds
The SuperBud program recognizes the efforts Zoho users put in to help the rest of the community thrive and grow in their individual Zoho journeys. Be it the ZUG meetups or these forums, several Zoho users including our MVPs andZUG leaders, have steppedAsk the Experts - Zoho Inventory #15: 7 hours of live discussion on the integration between Zoho Inventory and Zoho Desk
Hello all! Customer experience lies at the heart of business success. In this week's 'Ask the Experts - Zoho Inventory', let's discuss integrating Zoho Inventory and Zoho Desk for better customer experience. Zoho Inventory integrates with Zoho Desk to bring you the speediest communication with your customers. This integration helps you make sure that your customer service representatives and your sales team are always connected to your back office so they can immediately respond to order-relatedAuthtoken Deprecation for Zoho Inventory APIs
UPDATE (7 July 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. Hello everyone, The usage of Authtokens to authenticate API calls is being deprecated on 30 August 2021 across Zoho's Finance suite of products,
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