MX Records
Hi ZOHO Team, I've updated the MX Records of www.upcycleturkey.com but it has not been verified by ZOHO for a while. Could you please help me? BR Onur
Unable to add domain
Hi All I want to do is setup my domain which I own against my account, but it keeps telling me that the operation isn’t possible when trying to add a username to it. The domain is verified. this should be a simple error free process and I’m already feeling that zoho isn’t good enough! thanks danny
Error: Message failed: 553 Relaying disallowed as <>
Hi, when i try to send an email in my application using the zoho mail smtp to send from my zoho mail contato@braziliantechnomusic.com.br to my personal email johseffer@gmail.com i'm taking this error, what i can do?
Failed to authenticate on SMTP server with username ... using 2 possible authenticators
I try to use SMTP zoho mail in my prestashop 1.7.1. store. The problem is, when I try to send test mail (after setup) I get an error: Failed to authenticate on SMTP server with username "<zoho email here>" using 2 possible authenticators. Anyone knows the solution for this?
MX records - I do not receive emails
Dear, I do not receive emails. Zoho indicates that MX records are not directed to Zoho Mail, but they are. I have the MX records configured in Godaddy as indicated in Zoho Mail. Please I need help!
Can't send command to SMTP host; nested exception is: java.net.SocketException: Connection closed by remote host
In my web app trying to send email using SMTP zoho Server. Properties props = new Properties(); props.put("mail.smtp.host", host); //SMTP Host props.put("mail.smtp.port", "465"); //SMTP Port props.setProperty("mail.pop3.socketFactory.class", "javax.net.ssl.SSLSocketFactory"); props.setProperty("mail.smtp.socketFactory.class", "javax.net.ssl.SSLSocketFactory"); props.setProperty("mail.smtp.socketFactory.fallback", "false"); props.setProperty("mail.smtp.socketFactory.port", "465"); props.put("mail.smtp.startssl.enable",
Can't send emails
Hi there, whenever I try send emails to anyone at all, I get an error. SPIF and DKIM are both verified. asolorio1193@icloud.com, ERROR_CODE :550, ERROR_CODE :5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=31.186.226.238 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Sat, 30 May 2020 21:37:47 +0200 Original-Recipient: rfc822; "Angela Solorio" <asolorio1193@icloud.com> Final-Recipient: rfc822; asolorio1193@icloud.com Status: 550 Action: failed Last-Attempt-Date: 30 May 2020
What is the recommended maximum # of people in a BCC list?
What is the recommended maximum # of people in a BCC list so that sendability isn't compromised? I have a use-case/user for whom using the CRM Mass Email is unacceptable. She needs to send to 225 contacts about once or twice eper month/ She needs to use only Contact Categories in Mail to segments her lists. Thank you.
Email Block
Hello sir, The email of mine is blocked. The mail says "Block Type: Mail Incoming blocked. Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts" Please see to this.
Using Acces Token to search for my List of Folders
Hi, I have succesfully get an Access Token and I am startingt to test some functions like getting the list of the mails or folders on my account. I need a folderID in order for me to search what emails I have on my account. Thus, I tried to look for the folderID by requesting the url 'https://mail.zoho.com/api/accounts/<myIDNO>/folders' with the validated access code and the accountID. When I try that request for messages/read, it returns code 200. But when I try requesting for the list of folders
Customer's email was blocked recently
Hi, Recently one of customer received rejection messages for all emails sent to us. The rejection message is attached below, .... <simon.lin@oscgc.com>: host mx.zohomail.com[74.201.154.201] said: 550 Mail rejected by <Zoho Mail> for policy reasons. We generally do not accept email from dynamic IP's as they are typically used to deliver unauthenticated SMTP e-mail to an Internet mail server. http://www.spamhaus.org maintains lists of dynamic and residential IP addresses. If you are not an email/network admin please contact your
Can't add MX Records. asking ip address instead of mx.zoho.com
how to add ip address instead of mx.zoho.com. once i add mx it says invalid ip address. please help
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I used account it@vndraft to sent julie@vndraft.com Reporting-MTA: dns; googlemail.com Arrival-Date: Wed, 19 Aug 2020 20:09:09 -0700 (PDT) X-Original-Message-ID: <CAPPT1S9Cn-gJAmEdO6P2+Y6THz0dnTHvzNGf7=RjaTYsBmGBkg@mail.gmail.com> Final-Recipient: rfc822; julie@vndraft.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zohomail.com. (204.141.32.121, the server for the domain vndraft.com.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes Last-Attempt-Date: Wed,
How Do I Remove Smart Filters?
Hi, I thought I'd try Smart Filters. Yuck! So now I want to remove them. But it seems: I cannot delete the Smart Filters "You could not delete the Smart Filters kindly UnSelect it" I cannot delete the associated tags. I tried with "Notification": "Error while deleting Tag (System Labels cannot be deleted)" But I can delete the folders it created??? I tried with ZMGroup. This folder is not in Trash Can I wonder if this will break something. I am trying to work out how to undelete "Notification" tag
Mail Box Disabled
Hi, 1 mail box got "MAIL BOX DISABLED" status since 4 days, The reason was that there were 7 users and 5 Licenses (as per some automated email I got from Zoho) I deleted 2 users and contacted Zoho mail support several times and got no reply Anyone could help or suggest what to do !
ZOHO desktop is hanging while switching window
Zoho desktop is hanging while I going to switch from zoho window to other application window.
Can’t recieve mail
Hi I have verified my domain and I am able to send out mail but not receiving any. Every sender gets an undeliverable message.
Mail not delivering and SPF record not verifying on Cloudflare
I've added the SPF records on the domain (clout.ng) on Cloudflare but the verifification keeps failing. The mails have also stopped delivering to certain mail boxes such as coolwazobiainfo.com . Please assit
SPF Setup
I can't setup the SPF im my account. I use WIX.com as host and I followed the steps that I found in the Forum. Click here to sign in to your Wix account. Hover over the user panel at the top right and click Domains. Click the expand arrow next to the relevant domain. Click the Advanced tab. Click Edit DNS. Scroll down to the TXT (Text) section. Click Add another, leave the host blank and add the TXT value as below: v=spf1 mx include:zoho.com ~all Click Save DNS. I still have this message im
Not receiving email from GMail
Hello, I recently noticed I am unable to receive emails from GMail. I do not get any bounce messages whatsoever, the emails just disappears. Domain name is normamelhoranca.com DNS Provider is cloudflare Thanks
Stop zoho mail from constantly alerting of no configured mx record
This is really annoying. I don't want our domain's mx record pointing at zoho. It points to our on-premise mail server.
send twice email
Hi, I've had a issue when sending email from Outlook via SMTP is actually being sent out twice. please help me
SPF Records
Hi, I tried more than one time to verify SPF Records and every time give this massage. I deleted and re-type it more than one time but it gives me the same massage. *I use cloudflare Thanks
Where is the address book?
I've checked and the module is enabled but can't find it anywhere in the new version. Help
Unable to recover email account
Hi, everyone I hope you all are doing well. I am actually into a problem I have created a personalized email for my courier tracking website https://mycouriertracker.com and now the problem every time I try to log into that email my page keeps on redirecting please tell me what shall be the issue? Thanks for your time.
All incoming emails going to Spam
To whom it may concern. All my incoming emails are going directly to the Spam folder. This is only happening on my account and not on other employee accounts. This is getting to be very inconvenient and I would much appreciate this being looked into. Regards, David Goddard david@foredesign.co.nz
SPF and DKIM cannot verify
Hello, Thank you for your service. I am not able to configure my SPF, and DKIM. I have follow several times your instructions but it does not work. I cannot verify. I cannot veryfy either pop3 from gmail. My domain server is "omnis" Thanks
Status in Zoho is still unconfirmed. Please confirm and proceed.
How can I solve this problem? I can't use my admin anymore, it always redirect to this page and I can't create the user.
Card declined
Hi, I've tried 2 different credit cards to upgrade my mail plan but all are rejected. Need help. Thanks.
Sent mail and other ID
hello every one, My friends told me that Zoho is one of the best services for multiple emails and in one mail and easy to use. But, I am feeling for difficulty by using Zoho mail. I had made many different Emails on Zoho for my site @ https://bestmultimeter2020.com/ but now I can`t find my sent mail and other linking Emails are also not showing where are they?? if there anyone can guide me on how to show my other mails so I may use them to send-receive Emails. Regards, Ab.Sin
Is there any way to avoid rate limit for "no-reply" mails?
Hi, Im using a no-reply email address to deliver mails to reset user's passwords and other stuff which logically doesn't accept incoming mails, recently, my application grow a little more and my outgoing mails were blocked. I unblocked it by clicking the link in the mail zoho sent but Im afraid that this will happen again. Is there any way to avoid this? or is a different service there for this task? Thank you all.
My organisation has no super admin
I've been trying to undertake a migration from Docs to Workdrive, and I have just found out that I have no Super Admin! I know which one I named it as, but now all I have is one 'admin' and one 'user'. I've been going through problems with Zoho almost since the day I started using it, and I am getting to the point where I am going to leave and go to Google. As much as I don't want to give them my business, I estimate I've now spent about half a week trying to solve problems that shouldn't be problems,
GMAIL is opening my Zoho mail on my iphone! How do I stop this?
Just recently, whenever I try to open a zoho email account on my iphone, it opens using a gmail account! I don't want gmail or google anywhere near my private zoho account! How can I stop this? WHY is this happening? I never would intentionally sign up to have my zoho account checked or opened by any other email entity. I don't do POP mail importing or linking.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
A contact form on my website is not sending emails to me, all of them are thretet as spam. SPF loos ok. How can I solve this? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: myemail@domain.adress host mx.zoho.eu [185.20.209.166] SMTP error from remote mail server after end of data: 554 5.2.3 MailPolicy violation Error delivering
How do I customize FONT/SIZE/COLOR ?
How do I customize the Font color and size (beyond 'small' or 'large') when composing messages?
Issue adding Email Account
When I try to account I got the following message Unusual activity detected from this IP. Please try again after some time. Any Idea?
email attachment not downloading
Hi, My email id rravishankar_iyer@zoho.com receives emails with attachments . Earlier i was able to download the same but now all of a sudden they are not getting downloaded please help identify the issue. am able to download email attachments from other service providers like gmail etc Ravishankar
unable to send message; reason 554 5.1.8
what 554 5.1.8 means? do you have an online chat? how to solve this issue as fast as possible? why I was blocked? my email is info@elbotella.com
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
Hi all, I have been unable to send out any of my emails today as my email has been blocked. I have delete unwanted emails to get more space. Please can you help. malcolm.harris@tsrconsulting.co.uk
Problem with image in signature block
I saw this raised on the forum and yet it appears to still be an issue after 7 YEARS!!!!! I insert my company logo, rescale it to look ok and appears ok, but when i see emails coming back the logo is HUGE - I mean covering more than the email page width...really not professional and now i'm 50/50 switch to another email solution as can't have this - signature looks awful. I found exact same thread from 7 years ago so obviously a long term issue and first i've ever seen in any email system. Any reason
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