unlocking your antispam
Hello Your antispam has us blocked I want to ask you if you can get us out of there. We had problems with an account but it is already solved the ip is 190.128.226.123 - mail.pagoexpress.com.bo Cheers
DKIM Verification
I did configuration same as the guild, but still can't enable DKIM. I checked the key with thirst party, it show that it is a valid key. Please support me. How can I enable it? I took almost a day with this, tried many solution by still can't get it.
Error: ResponseCode 451
Hello, Since yesterday, we are not able to sent emails. We always get the following error: :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Apr 2020 06:55:24 -0700 from xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxx.net [xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxx.net] -----
Unable to receive emails
Hi I am unable to receive emails that go to my new email are you able to check it. I get an error that shows like this when my email gets rejected. imf30.b.hostedemail.com rejected your message to the following email addresses: sales@bolinostudio.com (sales@bolinostudio.com) Your message wasn't delivered because the destination email system rejected your message for security or policy reasons. For example, the email address might only accept messages from certain senders, or it might not accept
Hacker is Sending Messages from My Account
In my Sent folder, there are many spam messages sent out. But I didn't create them nor send them. It's unlikely that somebody signed into my account to do this because it would be extremely time-consuming to send these many spam messages manually. Could somebody have hacked into Zoho's system and used my address to automatically send out spam? If so, how do we stop this?
No admin password, can't delete anything
Hi, I recently signed up to zoho using my existing google account. I was testing the mail functions with my own domain and created a couple of users etc. But then when I went to delete them I couldn't because it kept asking for the Admin password which does not seem to be my password which I use for my google account. I do not recall ever setting any other password anywhere and I can't even "reset" the password because I need the admin password in order to reset the password (seriously!). Looking
Can't see Shared Folder on Android App
Hi, I have a shared folder between 3 users. It works well on Webmail but we can't see the shared folder on the ZohoMail Android App. Can you help?
Can't send from email aliases configured in Airmail
I use the Airmail application for Macintosh as my email client. I've added some aliases (already configured in my Zoho control panel) but am unable to send email from those aliases via Airmail. The SMTP settings in Airmail appear to be correct, and my main email address is able to send properly. It's only the aliases that don't work. I've also verified that I can successfully send from the aliases when doing so through the Zoho webmail site.
emails sent to me bounce back as: domain non-existent
I have a zoho mail email address, and i can send emails but cannot receive any for some reason. When I try to send an email to my zoho account from another address, it bounces back and says that it's undeliverable: nonexistent domain. However, my domain clearly does exist and I can send emails from my zoho account to other email addresses. What is going on? How do I fix it?
Mark emails as read on iPhone zohomail app
Just spent lock down getting down to inbox zero and Zoho Mail decides to show me 756 unread messages. it’s driving my ocd crazy please help tia
Auto fil address
Why do some addresses auto fill and not others. Even when an addressee is added to the contact list it still does not always auto fill.
Can't see pop3 added account in thinderbird
In my zoho account, i have added a (mail@**my_domain**.com) account using pop3 (deleted mails from pop server) and this emails is showing in separate account (bottom left corner Mail accounts). Issue i am facing: I am using thunderbird, so in thunderbird i am not be able to see any email mail@**my_domain**.com. i am not ba able to move emails from mail@mydomain**.com to main zoho inbox. can't redownload emails to my mail@**my_domain**.com using pop or imap. What is the solution for that?
When I send an email, the ' become a ?
Hello, When I send an email in french, I use the ' a lot. (for exemple: je t'aime). But when my correspondent reads my email, the ' became a ? ( je t'aime became je t?aime ) Do you have any explanations for that ? MERCI
ERROR 535 : incorrect authentication data while sending emails using php
Hi team, We are getting above error while sending email through PHP code. It started yesterday. Can anyone support. It's working through webmail. Smtp : smtp.zoho.com Port : 587 User : support@equalsign.in Thanks Kamal
Zoho Mail not fetching from Gmail POP account
Hi, I am using Zoho Mail as my primary email hub, because of the CRM integration. I have a business gmail account that I have added as a POP account to Zoho. Unfortunately, Zoho does not appear to be fetching emails from the gmail account. All of the account settings are correct. I am able to send email just fine. I receive no error messages... just nothing comes in. The gmail account does allow for POP access. I'm currently forwarding emails from the gmail account to zoho, but that is far from ideal.
Problem With Fake Mails sent From https://emkei.cz
https://emkei.cz is site for sending fake mails. You can put in field "from" whatever you like - and Zoho mail pass it directly into your inbox - DKIM, SPF, DMARC and DNSBL are activated but no use of that... Is there a way to block these fake mails, in mesage header it says that mail did not pass (mx.zohomail.com; spf=softfail (zohomail.com: transitioning domain) but it comes into inbox anyway....
CNAME Validation Failed
Hi, I cannot figure out how to get this verfied. I keep getting the above message. Could you please assist? Thanks, Lauren
Sent mails deleted automatically
Hi, I'm using Zoho mail for the past 3+ years. Recently i have noticed that my sent folder mails from the past 3 years has been deleted and contains only current month sent mails only. for eg: as of today my sent folder contains mails sent from April 01, 2020 only. Where the other sent mails gone? should i disabe anything ? i noticed last month only. please help me to retrieve my lost mails. . Thanks, Ravi
ADDING ALIASES: You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Trying to add an alias one of my emails at domain oxfordppe.com. But, I get this error: You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Please help!
ZOHO ACCOUNT GOT BLOCKED
Due to recurrent error during mailing, email sending from this account is postponed till the end of the day UTC. Error: !! Expected response code 250 but got code 550, with message 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> To unblock <a href=https://mail.zoho.com/UnblockMe target=_blank>Click here.</a> errNo=25213 I have resolved the problem. Try sending the campaign again.
Can't send mails - ResponseCode 421, , Host not reachable.]
I can not send to some recipients: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY.YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 31 Mar 2016 11:07:33 -0700 from xxxx@coreingenieria.cl [xxxx@coreingenieria.cl] ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxxx@santanderimport.cl>, ResponseCode 421, , Host not reachable.] Message will be retried for 4 more day(s) -----
2 paid accounts 1 inbox
I have been a customer now for a while. I own 2 paid accounts that go to 1 inbox. Lately, one of my accounts stopped receiving emails. The only way I can retrieve my emails is to sign out of one account and login to the other one. This defeats the purpose of having one inbox. Has anything changed lately? Everything worked fine until a couple of days ago.
Email accounts switcher layout BUG
Hi There´s a bug in my email accont switcher See here https://tinyurl.com/r9vr2ak How to fix it? Windows 10 Google Chrome See here video with another BUG.. https://www.awesomescreenshot.com/video/7584?key=6a82c0f5012633a881c28a1501093632
Email accounts switcher layout BUG
Hi There´s a bug in my email accont switcher See here https://tinyurl.com/r9vr2ak How to fix it? Windows 10 Google Chrome See here video with another BUG.. https://www.awesomescreenshot.com/video/7584?key=6a82c0f5012633a881c28a1501093632
Not able to receive emails
I created a email adress today and verifyed succesfully to my domain www.mothersqueen.com I am able to send emails from my new email info@mothersqueen.com BUT I can't receive any ones emails at all. When i try to send a email to info@mothersqueen.com i get the message the server is configured wrong with the errorcode; 553 Relaying disallowed Can someone help me?
Mail sending blocked by ProofPoint
I tried to send mail this morning and got the following response: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. Mark_Gooch@lcca.com Invalid Address, ERROR_CODE :550, ERROR_CODE :5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=72.5.230.100 I clicked on the link to ProofPoint and got the following: This IP Address is currently being blocked: 72.5.230.100
Not receiving emails from automated systems
why am i not receiving emails from automated systems? for example i have a thrid part system that sends me reports every morning, however they are not coming through. If i ask them to send it to my non zoho account, then they all come through fine. I have 6 zoho accounts and they dont come through on any one of those.
Unable to receive the test mail for email templates
Hi Team, I was trying to send the test mail for the email templates but unable to receive the test mail on any of the mail ids. Please help me with my issue.
Mail Policy violation, error delivering to mail boxes
I receive the error: Mail Policy violation, error delivering to mail boxes When I try to send an email from a Zoho group email to a general Zoho email, through the Sendgrid application (Node). I'm not certain why is it hapening, if this is a policy should I allow group emails to send emails, configure the spam filter, should I create a integration with Zoho Flow... what I have read when searching for this error was not that useful.
Zoho email Problem with Gmail
After i got a problem on zoho right here xxxx I got another deal with your services. Below is a message that come to my inbox after trying to send email Delivery to the following recipient failed permanently: info@ mydomainname .co.id Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient mydomainname .co.id by mx.zoho.com . [74.201.154.201]. The error that the other server returned was: 554 5.2.3 MailPolicy violation
Problem setting up Zoho Mail in Microsoft Outlook for Mac OS X
Hi, We're having problem specifically setting up IMAP to Outlook on Mac OS. It keeps prompting we are "Unable to sign in. Check your credentials and try again." Take note that we have successfully login to the web using the same credentials multiple times. We also followed the instructions from your website to setup the IMAP. Please check and advise. Thank you.
550 Error - "Please turn on SMTP Authentication in your mail client"
Hello, I can't seem to receive emails and when someone does it bounces back to their email and they receive this as an error: Message not delivered There was a problem delivering your message to louis@twointeractive.com. See the technical details below, or try resending in a few minutes. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-qk0-f173.google.com [209.85.220.173]:36580 is not permitted to relay through this server without authentication. Final-Recipient:
Problems sending zoho mail via gmail
Problem Loading Mail on iPhone 7+
For the last few weeks, for some unknown reason, Zoho mail prompts me to login to my mail account on my iPhone. It always happens at an inconvenient moment when I need to get into my mail. After login, I get an infinite spin and the prompt at the bottom of the screen "Loading your Mailbox" (see attached screenshot). It continues forever and never loads. I'm always having to turn off my phone and turn it back on to get past the issue. After doing this, I get right into my email. No clue as to what
Sorry, Unable to process your request. Try again later.
Hello, I have something wrong with Sign Up page. There show me Sorry, Unable to process your request. Try again later. I don't know what should i do, but can you guys find me solution about that. I have to make an Database for my exam , I have 7 days at leas to finis my work. Thank you !.
Mail Accounts Not Working
Hi Support Staff's, We are unable to receive any mail since almost a month. And have not received any response from your side to my previous mail. Also unable to access the admin account as well. Can you pls check and confirm us back. Regards, Sajith Harilal Manager Mob: 91200031/ 92222131 United Domain Projects P.O. Box: 3016 Postal Code: 111 Sultenate of Oman
Email Blocked
I get this message: ERROR_CODE :554, ERROR_CODE :Blocked - see https://ipcheck.proofpoint.com/?ip=185.20.211.227 Reporting-MTA: dns; mx.zohomail.eu Cab you help us?
Sent emails from zoho apps go to spam for hotmail / outlook users
Hello, Started from yesterday suddenly on one of my email hosted on zoho mail whenever I sent to my hotmail users they got in SPAM/JUNK folder, for gmail and yahoo its ok, but for hotmail and outlook its going to spam. Please can you check and contact with office 365 and hotmail/outlook team to remove my email from being spam. The problem is with my email: info@netaccount.ba
Unable to receive mails from wordpress
Hi there. We have a domain from Godaddy. And a webhosting in Bluehost/Wordpress. But our mails are hosted with zoho. As we make our website in the wordpress, we are required to make an email admin, and thats we want info@mi33holdings.com as the email admin, and they sent us a mail to that email for us to confirm it. But unfortunately, We didn't recieve any mails, even if how many time we try it. But we receive mails from other clients to that same mail address, except for for that confirmation mail.
RED exclamation mark
Hello, Can you please revert what does the red exclamation mark signify? Am seeing this in one of my mails. Have also attached the screen grab for your perusal. Have circled it in black. Cheers & Regards, Kiran Kumar
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