Search in new interface
Like probably many, I was forced into new interface on May 18. I use nested folders to organize my emails. In the old interface I'd do a search. Then put the cursor over the folder name - see below. And the full breadcrumbs path would popup. That feature disappeared in the new interface. It only shows the end folder, but no the full breadcrumbs path. What was before a simple task, became a long and frustrating procedure. I have to go to other places, like invoicing, to locate the customer, and then
Reactivate
Hello My name is Cheryl and my domain name is info@creditwarn.org, my email was expired some months ago and i recently made the payment today but i'm not yet receiving email, please kindly help me look into this and fix it for me or if there is something i could do, thank you
Please unblock
Hi , I am unable to use my zoho account. Its says "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more" Also , I am unable to receive message. Kindly fix it. Thanks for all your help. Kush Wadhawan
Zoho Mail 2018
Hello, Im using zoho mail but really dont like revamp of the Zoho Mail 2018. It really makes me confused. Somehow, you need to improve it better - like 2017. Since changing to zoho mail 2018, our emails sometimes going to straight spam folder of clients. Dont know why? Please advice
I cant receive emails
since i set up my account i havent been able to verify my View MX configuration details, Verify SPF records or DKIM entries. I suspect this is why i cant get emails. i have connected my account to my website via wordress please assist me
Incoming mail is disabled.
Mail users incoming mail is disabled. When I try and enable them, I get the error message: Operation permitted for paid user(s) only. Could you please help me to enable them from your end. emails domain rubasa.co Thanks
How many emails can i send per day with zoho?
I just want to know how many emails i can send per day with A. Free Email B. Business Email Thanks for the response
please help
By default the user who signs up first and sets up the domain becomes the Super Administrator. The Super Admin role has all the privileges across all the users in the organization. Super Administrator can manage users/groups, change roles, moderate emails and so on. domain : egmails.com
Unable to reset the passord
We are unable to reset the password of admin account info@bkabra.in kindly please solve the query
Reason:554 5.1.8 Block Please Help
Zoho Mail Blocked. Reason:554 5.1.8 Email : zcabral@goodjob.ph please help us with our problem kindly unblock our email.
Outgoing blocked
I don't know why my outgoing mail is blocked. I use Zoho only for personal & educational use. If this problem occurs again i will have no choice but leave Zoho. This is the message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. "
Zoho email incoming disabled
Dear Zoho, Please enable email incoming for email: hr@homicare.vn Thank you.
My email for @dmodaproductions.com is blocked with error Reason:554 5.1.8
My email has been blocked its over a day.. I have not send any bulk email or any spam etc.. Kindly resolve the issue asap
I cant access to my email
Hello Im having problemos with the access to the email administracion@red-solutions.com Error 5.1.1 appear when I try to send emails to that account. Could you help unblocked my account? thank you
I can't verify DKIM
I have a problem. I try to verify DKIM many times, but it doesnt work out. I recorded DNS in my domain step by step. Please help me My domain: enpro.com.vn | dvkh@enpro.com.vn
Emails forwarded to me are delivered in Trash
Hello, For some reason, emails that I have set to forward from my GMail account' rules to my Zoho address are delivered directly to my Zoho Trash folder. These emails are automated results from a Google Form that notifies me of new additions to my form. If I manually forward an email from GMail to Zoho, it's delivered correctly. Can you help?
Reset password
Hi All, We have domain registered with you. sagargases.com We need to reset its admin account password. Unfortunately we don't have the mobile number that was used to sign up at the time. So we are unable to receive the OTP. So kindly give the reset password link over here. The account for which we are trying is admin@sagargases.com Kindly look into the matter urgently.
Adding SPF records
Hi, I'm also using my domain to send newsletter and the company that provides me SMTP service requires me to add spf records to my domain's DNS. So now I need to add Zoho's spf records and this other one. My question is, can I add two SPF records to my domain? If not can I somehow merge the two? How can I get this work? Thanks
My input disabled
My imput (ivan.ribeiro@imobiliarialokus.com.br) is disabled! I need this solution with urgence! Please. I 'm not getting access!
Mail is requiring cell phone verification, but I have multiple accounts
I'm starting a new business, and am working on setting up email. The problem I'm facing is that in order to even begin, Zoho Mail is requiring that I verify the account by receiving a code to my cell phone it appears. Unfortunately, when I put in my cell phone, it says that is already in use. This is a big problem, as I'd like to use the service to assist many other clients and set up their emails initially. Please let me know a work around to this, as I don't see any way to fix this. Thanks.
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi Zoho, I am trying to add my domain name evony-rarza.ml to my Zoho account and I am getting this error message. Please help. Looking forward to your response. Thank you. Happy
Not receiving emails from Gmail accounts
I have set up my new zoho mail but it seems like I can get emails from several providers, but Gmail. I can send emails without problems to different providers, included gmail. Is this something you are aware of? Anything I have to do on my end. Thank you very much for your help. David
5.5.1 Authentication Required - Outlook is receiving email but I'm unable to send email
I just tried sending out an email to my business contacts notifying them of my new email address and received the following: Error: 5.5.1 Authentication Required. Details: Cannot send mail. The SMTP server does not recognize any of the authentication methods supported by Outlook. Try changing the SMTP authentication options in Account settings or contact your network administrator. Error Code: -17092 How do I resolve this? Thank you for your time!
Message status (replied, forwarded etc.) not displaying in apple mail and on iphone
When I reply to an email, it would usually get marked with a little "arrow icon" that tells me that I sent a reply. About two weeks ago, this stoped working on my computer as well as on my iphone. When I reply to a message, the arrow icon might show up for a few seconds but then disappear. There's no way to find out if I replied to an email other then serching the "sent folder". Only my zoho mail inbox is affected. My google mail and icloud mail inboxes work just as expected. I'm therefore pretty
Can't Delete Organisation
I'm trying to close my Zoho accounts, however, I can't close the administrator account due to the error at this stage. Please can you assist? Thanks in advance
Zoho Mail is not as advertised
When I go to the URL www.zoho.com/mail, I can scroll down a little and see an image/screenshot of a computer screen. This image shows tabs on the left-hand side that say "mail, calendar, tasks, notes, contacts, bookmarks." I have attached an image of what I see on my computer screen. When I actually go into Zoho Mail, not only am I having issues connecting my email, but this looks nothing like the image on the actual website (listed earlier). If I could access that program, whatever it is, I feel
Unable to enable incoming emails
Hi, I am not able to enable the incoming emails for gaurav@aienable.com Please do the needful at the earliest.
Please help me, Recover deleted emails!!!
Please recover my deleted emails from the last 2 days, I deleted a email by mistake. Thanks for your help. My email is info@expecthim.com
Esqueci minha senha de administrador
Esqueci minha senha de administrador. favor encaminhar para tiagobrunner@gmail.com obrigado!
DKIM Verification failure
Hello, I'm trying to verify the DKIM, but it keeps failing. On MXToolbox I see DMARC and MX errors. The DMARC error is "DNS Record not found" and the MX error is "No DMARC record found". I use GoDaddy for my domain and it has a DKIM record: Name: _dmarc.tuliptech.us TXT Value: v=DMARC1; p=none; rua=mailto:administrator@tuliptech.us TTL: 1 Hour I've followed the setup guides to the T with no luck. Any help is appreciated. Thanks,
Error while processing the request! Unable to send message;Reason:530-5.5.1 Authentication Required. Learn more at 530 5.5.1 https://support.google.com/mail/answer/14257 b74sm6149143pfd.24 - gsmtp
I keep receiving this error. I was informed that I was out of storage space in my account so I purchased two 5GB packages of space and that did not solve the problem (that feels like a rip off). I have gone through steps suggested to others with similar problems including signing in to email through zoho in email settings and that has not solved the problem. Please help me remedy this situation.
I can't receive any email after 23 May 2018
I can receive any email before May 23th, but after that i can't receive any email. Can you help me? Thank you.
Changing Display name in mail accounts
I came across this question asking the question of how to set the display name https://help.zoho.com/portal/en/community/topic/display-name-19-10-2012. it says there should be an option in the Mail accounts section, but I don't see it. I can see my mail accounts listed, but when I click on any of them i see mailbox address, aliases, forwards, groups and vacation replies. but nothing to set the display name. has this changed, any pointers? thanks
Help smtp.zoho.com Failed To Connect I do not receive emails from my website.
Hi I have problems with the mail server smtp.zoho.com yesterday afternoon I stopped receiving emails from my website., before it worked fine but now it is impossible to receive any mail. I have done a test in mxtoolbox and this is the result, smtp.zoho.com Failed To Connect. I do not know how to solve this, can someone help me, thanks
Vacation Response sending too quickly, Zoho not finding the correct domain sending to wrong address
I need a delay built into the auto responder. I have a GoDaddy website and am using Zoho mail, when I receive an email it automatically sends out the auto response before Zoho can resolve the domain and sends to a default secureserver.net address rather than the @mydomain address. If I manually try to reply to the e-mail after 30 seconds - 1 minute it utilizes the appropriate @mydomain email address. How can I add a buffer to sending the auto respond e-mail?
Unable to receive email
Hello , I have an issue in my zoho mail. I am unable to receive any mails. The sender have informed me that it is showing 554 5.2.3 Mail Policy violation error delivering to the mail boxes and it shows that message which was sent could not be delivered to one or more of its recipients. My email is kush@studyedge.com.au Its very important for me. Please fix as soon as possible. Best Kush
Cannot Remove Old Domain Aliases
I removed my old domain and added my new one to my Zoho control panel and it is not letting me remove all the old domain email aliases. In the control panel > Mail Accounts I click the remove button and I get a red error saying "Operation not permitted"
lost account
Dear I lost my password Super Admin and forgot secondary email address. Can not sign in to email other on the same domain. How do I restore my account? Thank you
My zoho account POP 3 can't sync in Outlook
Hello, My company use zoho service @ut-stc.com.vn. Recently, our e-mail worked normal, but from today ( 16-05-2018) this e-mail (training@ut-stc.com.vn) cant sync in outlook when i choose POP 3 option, it asked for password everytime ( althought i type the right one). In control panel i enabled POP3 / IMAP already, we use it very normal from last year. Error (0x800CCC92) Could anyone know how to solve this ? Thank you very much
E-mail Bloqueado
Olá, tudo bem? Meu e-mail estava funcionando normalmente desde o início da criação da conta. Acontece que hoje está aparecendo uma mensagem que meu e-mail está bloqueado temporariamente. Aparece a seguinte mensagem (O status de saída de seu e-mail foi bloqueado temporariamente. Por favor Clicar aqui para desbloquear). Não estou conseguindo resolver!!! Podem me ajudar? Cordialmente, Emerso Fernandes
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