CNAME not resolving
I set up the MX records, and using a DNS checker I can see they are properly set. However, the CNAME record apparently does not exists. I have them set up with the domain registrar though, however, see this image: I've waited 8+ hours already, and the CNAME still doesn't resolve, I get this error: I've sent another email to the registrar, the first time they set the MX records to resolve properly and also set the TXT records (which I never asked them to do, and checking later I realized they didn't
apk file sending is failing from my account
I generally send apk files (zipped) to my contacts from my zoho mail account. Since yesterday it is failing to send it. Either emails are not going to the receiver or going with 0KB attachments. I can send the same file from my gmail account fine to other accounts. But for testing if I send the same file from my gmail account to zoho account, then it is bouncing. Is there any change on zoho email server this week? Why is zoho email account behaving differently from my other email service accounts?
Zoho mail crapped out again
imappro.zoho.com is not responding, and hasn't been for an hour. status.zoho.com says mail is working normally. I disagree. This happens far too often.
How to open archived mails?
Hi, I accidenly archived an email and I dont see where to click to see it again
I can not recieve mail
Hi I can send emails but not receive, my domain is clinicalivetic.cl plis help !
Can't Register and Registration failled
Dear Team, My name is Benard. I was signing up for a new account but dodn't complete because the verification code took to long to come through.I am now trying to register a fresh but I am getting an error that the phone number and the domain name has been registered. I can't login using the phone or the email i created Please assist - My domain is www.rosenetours.com Kind Regards Benard
Need to cancel zoho immediately
just signed up for zoho mail tried to cancel was told I had to cancel biz account first I need out immediately and don't understand how
Disable Mail Account Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. Thanks
DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Hello Zoho Support! I received the following error while trying to forward an email to multiple recipients. Please advise thank you :) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. 'info@centennialmetals.com' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'hansin8001@singnet.com.sg' DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED 'ghe@goodhill.com' DOMAIN_NOT_RESOLVED,
Can't receive and send e-mails.
Few days ago zoho starts to not receiving and sending e-mails. Without warnings and errors. Simply stop working. When i try to send test e-mail from my google account to my zoho account, google sends me back something like this: "internal server error".
Verifying domain
I am trying to verify the domain www.kyootm.com. I created the website through www.webs.com. Cloudflare apparently is the DNS host. I'm unsure where to input the CNAME or TXT record. I've tried inputting it into both Webs and Cloudflare, but neither of them seem to work when I go back into Zoho and try to verify it. What am I doing wrong?
¿Como puedo volver a verificar mi dominio?
Hola buenas. Necesito volver a verificar mi dominio, pero esta vez desde el Cpanel, hay que tener en cuenta que lo hice desde MX del dominio de NameCheap ¿Como puedo hacer eso?
This domain is already associated with this account "*****
Dear Zoho Support Im trying to register a new domain: www.drnevado.com in hosting zoho mail the email is informes@drnevado.com but the system show me the next text: * This domain is already associated with this account "*****28".
Problem verifying DKIM and SPF for domain
Hi, I am hosting domain selectedvpn.com on Zoho. Everything seems to be in order with SPF and DKIM, but I cannot verify it. For SPF, I tried several external services and they say everything is OK. For DKIM, I created record that exactly matches what is in my generated key. Any ideas or suggestions ?
I'm not receiving emails
I created a zoho maila ccount and even though everything seems to be configured properly, I can't receive mails from my other email addresses (from outside Zoho Mail). I'd like this issue to be solved.
Need solution
Hi Team, I am getting the below error: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. My domain is www.irisinc.co All my emails are not getting authenticated Can somebody provide me a solution. Regards, Tauseef Ahmed ceo@irisinc.co
Cannot use the search function for email
Hi, I cannot use the search function for email, please refer to the below picture and please help to fix it. Thank you! Best reagrds Emily
Disable Account Zoho with Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. Thanks
HOW TO RECOVER THE DELETED MAILS
Dear Folks, I am a super admin user . One of our employee has having this email access and he has done some inappropriate and unauthorized activities.However there were so many emails, more than 1000 that are deleted from the account by yesterday only. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate your quick response. Looking forward to hear from you. The email account is vaibhavshah@youholidays.in Regards,
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have created a Zoho business account for my website. I have verified the domain successfully and getting a page for adding the first user account. That's when I get "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". This error occurs when adding a user in both control panel and zoho mail Further when I try adding my personal gmail to the recovery email option, I get "this email has been marked as spam". Is it possible to change the number that
No puedo configura un domino
Hola, estoy intentando configurar un dominio pero recibo el siguiente error: " Esta operación ha sido restringida. Póngase en contacto con support-as@zohocorp.com para obtener más detalles"
CRM Email Attachment Upload Options
Can you allow an option to upload attached files directly from CRM email to a specific potentials. At the very least I think it would be nice to allow an option to upload to CRM Document Library.
Calendar not displaying in browser
To access my Zoho calendar, I go to mail.zoho.com in a browser (which brings up mail) and then click on Calendar to display the calendar. This worked through yesterday (Wednesday evening, November 8, 2017, US EST). This morning (Thursday, November 9), when I click on Calendar, the calendar is a blank. the icons are still there on the left, and the other icons (Mail, Tasks, Contacts, etc.) work as expected. But the calendar screen is blank. This is using the Qupzilla browser on Linux (Arch on x86_64).
Zoho search in email not working
The search function in zoho mail is not working at all. I could not get it to find any email I was looking for. I searched for affiliation which I found manually, so I know they are there but I keep getting no matches. I also changed to sender contains, and various other options. Any solutions how to fix it? Thanks for reading and look forward to hear back. Robert
No podemos recivir correos, porfavor solucionar
ventas@moraytechs.com lmejia@moraytechs.com no podemos recibir correos , solo podemos enviar, favor de solucionar este problema unttte Luis Mejia
Domain won't verify
I have set up my domain correctly on my end though zoho cant seem to verify it
How do I print a coupon in an my email?
I am trying to print a Dollar General store coupon sent to my Zoho Mail, but nothing prints at all. Does anyone have an answer? Thanks!
I cannot verify my DKIM
I have followed the instructions exactly but cannot verify my DKIM. Email not working. Please help!
zb code
Hi I urgently need my zb****** code as my email is not working and it seems I need to reconfigure in my domian providers DNS settings. Thank you
zb****** code
Hi I urgently need my zb**** code to add to the DNS manager for my provider. The zb**** code has been deleted and I need it again, can't find it on Zoho mail. Thank you
Incoming mail in spam
Hi, schuimrubbertotaal.nl is a Woocommerce Webshop. Last week moved the site to another server. But now the new order emails are in the Spam map. My hostingprovider suggested to contact zoho, so here I am :-) How we can prevent this? Thanks in advance
5.2.3 MailPolicy violation Error delivering to mailboxes
When anyone @spmc.com emails me (or my IT guy, who is also on your mail system), it bounces back to them with the above error. I have this domain on my domain's whitelist, but still it bounces back. What can be done to permanently fix this issue? Thanks!
Errores en mail
Estimados, no logro que mi mail zoho funcione correctamente. Al revisarlo en MX Toolbox me aparece lo siguiente: Agradecería pudieran ayudarme. Muchas gracias. Loreto
DNS Error SERVFAIL
Hi, I just received an error message when sending an email from my gmail account to zoho mail account. DNS Error: 15744135 DNS type 'mx' lookup of devalise.nl responded with code SERVFAIL
Mail cannot send
Hello, I have a store on my site, and I set up an e-mail account for it so it could send automated messages, and it worked for a little while, but now when I check my store's error logs, they all say that the e-mail failed to send. It shows this every time I try to send a test e-mail: Task Failed 0 messages have been sent. Step 1 - failed. (Connection error occurred. HTTP-status:402)
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Please I am having trouble adding users to my domain (farmskool.com). When I try to do it I get this error notice " This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details" Please help rectify this error. Thanks.
Verify mobile number to activate your account.
Verify mobile number to activate your account isn't working for me. ive used two different phone numbers and the verification code isn't sending. could you please help! thanks.
Mail Domains
Hi, I work as a consultant and have been able to introduce a number of clients to ZOHO. One of the things I offer is to help them set up their domain mx records to work with ZOHO mail. However, when I go to set this up, ZOHO does not want to allow me to use my same cell number. My clients may be in multiple locations so it is not convenient to work with their cell phones. And since I'll be administrating their accounts, it makes sense that my cell-phone would be the primary contact number. How can
3 domains and 3 emails on enterprise plan
Hi There I signed up for the Enterprise plan and I would like to setup multiple emails on three different domains. I set my main user up and added the other two domain emails as subdomains. Will this work or do I have to buy a user for each domain? Thanks
My employees Account is also blocked.
hello why did you blocked the account ketan@carvignit.com? I am the zoho admin for our account. Please reinstate the account. I checked the sent mail folder also. No spamming has done. Please unblock it and please let us know the reason of blocking this account So in future we will take care of that,
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