This domain is already associated with account .
I am trying to create a new bussiness email with domain: mundodostapetes.com.br. I cant finish the register due to the message This domain is already associated with this account "a*****n@m*****". I dont remember creating this domain in zoho before. I dont know if it was me who created this, but whoever created, I cant redefine my password because the admin account is admin@mundodostapetes.com.br and i cant access the mail panel. How do i create a new account with the domain name?
Cant create mailbox for new user
Hi I cant create new mailbox for new user im getting this error "Given emailId already exists" but the email id is not in my list thanks. Please help i need this accounts today. its for this ff: email ID christinjoy@techquora.ph elshaasuncion@techquora.ph Thanks
Exchange Migration Tool .PST option
The Exchange Migration Tool using the pst option copies all Contacts and the folder structure from my Exchange server but none of the emails. I have sent several emails to Zoho support asking for help but my requests go unanswered. Please have someone from Zoho support contact me at eluna@GlobalFoodSolutions.co for a solution to this problem. This is extremely frustrating to say the least.
Cannot send/receive email when using outlook
All users can not send and receive email when using outlook. It has worked for the last year flawlessly. Since friday no one can send or receive email in outlook. We are configured for imappro.zoho.com port 992 and smtp.zoho.com port 465 Thanks,
remove from black list
hi people, i test the email with mail-tester.com, and it shows the ip in 2 black lists: "Busca la dirección IP de tu servidor (74.201.84.163) en 24 de las listas negras de ipv4 más comunes." can you remove it ? cheers !
Saida de e-mail bloqueado
Estou a 3 meses com uma conta de e-mail bloqueada. Trata-se da conta: priscila.lacerda@nogap.net Estávamos aguardando para ver se desbloqueava sozinho, mas não foi? conseguem desbloquear? Esta afetando nosso trabalho. Abraços, Bruno Dorbação
PHP 5.6 certificate verification failure
I found that my php 5.6 has somekind a different approach on handling remote smtp server and based on php 5.6 certificate verification failure I need to add this code: $mail->SMTPOptions = array( 'ssl' => array( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => true ) ); So it allowed insecure connection and not generating this error (in the server directory log): PHP Warning: stream_socket_enable_crypto(): Peer certificate CN=`server.com'
Zoho Mail Referral Bonus
Getting Mail Referral Bonus is such a pain in Zoho. i have done everything instructed, however the credit is not yet given. may domain name is teerkaman.com and referral code is 2XwQebKJ
Sound alert when receiving a new mail?
We're using Zoho mail at our offices in China, and find it very powerful. Here's a feature request: is it possible to add sound alert when receiving a new mail? You see, I heavily rely on Zoho mail to do my daily work because my job involves lots of email exchanges with clients, and now I have to check my email box quite often to see if there's any important email coming while I am working on other webpages. If there's a sould alert indicating a new coming mail, like QQ does, then I don't have
Messages Missing from inbox
Hi, I have just switched my outlook from pop to imap and now all of my inbox messages are missing before 5th October on my outlook and on the server. My sent messages are all still available . Can anyone advise, Thanks in advance.
Messages from inbox missing
Hi, I have just adjusted my outlook from pop to imap and now all of my messages in my inboxbefore 5th October do not appear on the server or in outlook. All of my sent emails are still there. Can anyone help. Thanks in advance.
Domain is already registered
sayer.sa is my domain. * This domain is already associated with this account "*****03". I'm also getting this "This Domain is not supported or is already registered with Zoho" I was trying to verify my number then I realized i put in the wrong number (wrong digit) and I backed out of verification for the number to re-input my correct mobile number and now it says this. So would you help me delete my domain registration data so i can sign up again from the beginning? sayer.sa is my domain. * This
Account blocked from sending mail
One of my two accounts: has been blocked from sending mail. In the Control Panel I get the message "Operation permitted for paid user(s) only" Can you, please, unblock it. Is there a way to prevent this from happening in the future? Nachman
Group Creation Failed
Hello, I have followed the instructions from this page: https://www.zoho.com/mail/help/adminconsole/public-groups.html When I fill out the form after clicking "Add Group" I get the error message "Group Creation Failed" Please advise - we need this ASAP. I have attached a screenshot. Please note we have tried this with and without a description, with more members and less. Nothing seems to work. Thanks.
Autoresponder for mail groups?
Dear community, we have problems setting up autoresponders for specific mail addresses (groups). The following situation exists: - An email group info@ourdomain.com exists (that works). - In this group 4 users with indivdual mail adresses (with administrator rights) exist - The associated users can receive and reply to messages received through this group mail "info@ourdomain.com" ... from "outside" the business (all users) However, we would like to set an autoresponder as soon as an external user
Loss of attachments received
I am unable to see the attachments I received on mails in Zoho - I seem to have lost them. Unable to see them either in the attachments view or in the mail - this is very critical. I am not sure if we can trust you with critical company data if we you cant manage a simple mail
I can't register a new account
Hi, I'm trying to register a new account for the domain clubdelparquet[dot]com but I always get: The domain which you have entered belongs to a different deployment/region
Problem with MX Records
Hi! After change DNS. email doesnot work. Domain name - practic.bz. In Control panel error http://joxi.ru/KAx7MLoI4Rgw92. Test on https://mxtoolbox.com/ are correct http://joxi.ru/Q2KBqQYU9W1Pam. And in panel http://joxi.ru/zANjBWYtlKWPPA. Error after send email http://joxi.ru/DmB0RPLtN8oXwA. Where is problem? Help me please.
IP 135.84.80.217 Blacklisted
Hi, 135.84.80.217 is listed in UBL. http://blacklist.lashback.com/
Domain Already Exists
i want to use zohomail service of my domain mulbridge.com but when i try to add this domain to my account error appear in red box said already exist which means previous owner of this domain was using zohomail for his email purposes. for that issue i contact zoho support they reply me with this.. Greetings from Zoho Mail, We request you point the CNAME code as Zb11111111 code for the domain mulbridge.com in your DNS Manager Page for verification purpose. After pointing the CNAME, we can help you
Exporting mail back to Gmail
Tried Zoho Mail, found it wasn't as good as Gmail, and I want to send my email back to Gmail. How is this done? Nate
Delivery Status Notification (Failure) from external email servers
Hi team, I just configure the zoho mail and its not working from external email accounts. I am getting the following error. MX record are pointed well. Message not delivered Your message couldn't be delivered to info@accuramachinetools.co.in because the remote server is misconfigured. See the technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. mail-pf0-f194.google.com [209.85.192.194]:48827
Can't receive incoming mails
Hi, I can't receive any incoming mails for my both mail id's which i have mentioned below but outgoing is working fine. Please rectify the issue as soon as possible. My mail id's are sales@kitesinfo.net & info@kitesinfo.net Thank you With regards, Vivek.S
Not Able to Receive Email from Bluehost
Hi Zoho Mail, I am having issue in receiving Email from Bluehost IP (cross.network). No matter from webmail or php mailer. If I send from admin[at]cross.network to ken.tam[at]x1motorsports.com. I got the following message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: ken.tam[at]x1motorsports.com No Such User Here But this account
Connections to the server “imappro.zoho.com” on the default ports timed out Problem
Hellosince 3 days ago I get this error on my mac and windows outlook. I can't send and receive any email since. Best regards Foad
Inbox, Draft and others missing
Hi, all of a sudden, I am unable to find Inbox, Drafts, Sent, Spam, Trash folders.
applying for adsense with zoho mail id
sir please help me. I have a website named blog4youth.com I have tried many times to approve my adsense but everytime I got rejected. Now from somewhere I got to know that domain specific email address can be beneficial for the approval of adsense account, that's why I made my domain specific email address with zoho. Now I don't know the further procedure what to do can you help me?
Lost Admin rights
I cannot access the admin rights to add or remove users, even though i'm logged in as the super admin. How can i fix this?
Unable to see breakup details of email addresses to which emails have been sent or returned
Dear Zoho Support Team, I am unable to see the breakup details of each email address like which email was delivered and which was returned. Till yesterday I was able to see details of each email address of each mail sent. Please see the below screenshot and resolve the issue immediately.
Can't verify domain
Trying to verify domain adroitpm.com with CNAME records and TXT. Both are working ok from browser but can't verify within ZOHO mail. Can someone from ZOHO team please help? Thanks!
French Spam
I'm getting a ton of spam in French that the spam filter does not seem to catch. I've been marking these as spam for weeks and the spam filter doesn't seem to get any smarter. Can anything be done?
SPF
Hello, Please, I need your help regarding SPF checking, when I try to check my SPF, a window appears like this: " We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again". I waited more than 36 hours and always the same message that appears, that I have to wait. Please, I would like to know the cause. Thank you very much.
Problema no envio do email durante a operação de ES
Erro apresentando durante tentativa de envio de e-mail.
Sudden massive increase in mailbox size
Overnight the used capacity of my Zoho mailbox (robert@robertuhlig.com) has leaped to nearly 30GB – six times my limit of 5GB, which I was far from reaching in the first place. I became aware of this after repeated emailed warnings from you that my mail account would be frozen if I did not correct things. I have since deleted the vast majority of my emails, but it has reduced in size to 'only' 28.22GB. Clearly something is wrong with your data management. Could you please fix it? Many thanks and
135.84.80.216 blacklisted by UCEPROTECT
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. angiev@mweb.co.za INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in a black list at dnsbl-1.uceprotect.net IP 135.84.80.216 is UCEPROTECT-Level 1 listed. See http://www.uceprotect.net/rblcheck.php?ipr=135.84.80.216
Long Delays to Send and Receive Emails
It's taking several hours for me to receive emails in my zoho email and for emails I send to show up in inboxes for others. What can I do to speed it up?
Zoho Mail is Down - Since 6:25 GMT +5 - 20 Oct 2017
Dear Zoho Team, please help and restore your very good services of Zoho Mail. Zoho Mail is Down - Since 6:25 GMT +5 - 20 Oct 2017 Thanks and Best Regards, Shujaat Kargathra
the zoho mail is down
Hello, The zoho mail service is down, please inform us when the service restored. Thanks,
Configuring Jenkins send mails using zoho mail smtp server
Hi I'm trying to configure Jenkins to use zoho smtp server to send emails. It works fine if I use my gmail smtp server but it doesn't work with zoho mail. These are the settings I used in Jenkins. server: smtp.zoho.com port: 465 Use SSL: yes username: myemail@mydomain.com password: mypassword I've also got mail.smtp.starttls.enable=true set to true This is the error message I'm getting from Jenkins Failed to send out e-mail javax.mail.MessagingException: Can't send command to SMTP host; nested
Blacklisted?
The domains below are rejecting mail from Zoho's servers. I've blanked out the initial part of the email address. How do I get this fixed please? =============================================================================== This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ###@iafrica.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :rejected because 135.84.80.216 is in
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