unable to connect smtp.zoho.com
I am trying to send mail from Linux Operating system but it keeps failing and giving error messages. javax.mail.MessagingException: Could not connect to SMTP host: smtp.zoho.com, port: 465, response: -1
Email setup
When setting up zoho mail with custom domain using html method, I don't get the verification code. (instead I get 404 error.). I uploaded the verifyforzoho.html correctly in the zohoverify folder in root. Please resolve this.
Forgot my admin email
Hi Team, I have forgot the details of my admin email, that's why unable to login to control panel of the zoho mail. Can you please let me know which is the email id in use for zoho admin, so that I can login using that one ? Regards, Emmanuel
Email address registered to landline number mistakenly
Hello Zoho Team, I was trying to create new email account. I have mistakenly sent a verification code to my landline number. Now I cannot register my domain. It says "It is already registered to my landline number ", where I cannot receive the code. I do not have super admin credential as I just started this. I need to have that domain name. Please suggest how to unregister my landline number from that domain, so that i can register It to a mail address.
active account
please active my account unchainedmelody@zoho.com. My account is inactive because i closed my account so i can not sign in, sorry i need to active it again. Thanks for helping
EMAIL not received from two gmail id
Message not delivered There was a problem delivering your message to m.gang@moneyfront.in. See the technical details below, or try resending in a few minutes. The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Final-Recipient: rfc822; m.gang@moneyfront.in Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121, the server for the domain moneyfront.in.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to mailboxes
java.net.SocketException: Connection closed by remote host
Hi, I'm trying to implement zoho mail with my own domain in my java application, I configured the mail.properties with my infos. follow below: mail.server.host=smtp.zoho.com mail.server.port=465 mail.enable.ssl=true mail.smtp.starttls.enable=true mail.auth=true mail.username=orcamento@caninimovelaria.com.br mail.password=**mypassowrd** And when I send I got this message: Caused by: com.outjected.email.api.SendFailedException: Send Failed at com.outjected.email.impl.util.MailUtility.send(MailUtility.java:276)
Issue when creating my account in Zoho Mail
Hello. I've registered my new Zoho Mail account (with my own domain comerciallytci.com). I verified my account with my phone number through an SMS, but I have problems at the next step, through this link: https://mail.zoho.com/cpanel/createMailAccount.do I have tried with Chrome and Firefox, but I just see an empty screen. Please help me to finish the process. Regards.
Access denied from this IP address: Admin Account
Hi Team, Due to typo error wrong IP address has been assigned for IP restriction exception list, please remove the IP restriction for admin accounts. Account Email: jabastin@ivsupport.com Thanks & Regards, Jabastin
Not receiving email
I'm not receiving any email on my Zoho account other than the from the registered Gmail account. please look into it as soon as possible, been waiting for a couple of emails for too long now. Thanks
Outgoing Email Blocked
My account, kbartley_ @ _reliantmailing.com, has been blocked. I have tried unblocking from the admin panel but it says to contact support. I've sent a couple of emails and have gotten no response. Please advise ASAP . Thank you, Kyle
cuenta bloqueada Motivo:554 5.1.8
me encontraba haciendo pruebas de envio de correo con el aplicativo thunderbird ya que al enviar un correo se copia 2 veces como enviado, y luego de un rato la cuenta fue bloqueada. no me permite el desbloqueo con mi cuenta de administrador.
SPF config in cpanel?
Hello, I configured SPF records in my ardaasik.com domain, just the way it is told. But I still kepp taking this alert; We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Can you help me about this? Thank you
I have reached maximum number of users for free plan, need to add more. Will I have to pay for all?
Will I have to start paying for all the users, or only for the quantity above the initial 25 users?
554 5.2.3 mailpolicy violation
Hi, Many of our contacts have a 554 5.2.3 mailpolicy violation when they try to send us an email. Happens with account (angela@) Could you please let me know how to fix this. Thanks,
mi cuenta me sale que esta no activa
metro cuenta de admin@mastercauchoperu.com me sale "cuenta no activa" me pueden solucionar esto por que necesito urgente mi cuenta
Cannot receive email
Hi, I set my MX setting well last night. And for a some short time, I can receive emails but don't know why now it isnt working. I use my gmail account to send an email to contact@cosmetics.com. The message is shown as successfully sent out, but my zoho domain email never receive it. What's wrong? Please help. Thanks.
Can send email from contact form but not receiving them on zoho .
I am having problem in receiving in mail from my Contact form. i am using Wordpress website and my website name is http://www.fitnesslyf.com . since i have using zoho email sevices for my email and i did all the necessary changes in the DNS records. i have called your customer support and they have told me to change in the port, i did that also but it could not resolve my problem, they told me to point my ip my to godaddy server but its already there. yes, i have using cloudflare CDN and i have
My Email Outgoing Blocked
My Email outgoing has been blocked due to bounce mail count exceed. I could not send or receive emails for the past 3 days. I am just using it to communicate with my clients and not using for the marketing activities. Please unblock it ASAP. Thank You.
Error al crear una cuenta de usuario
Que tal buen día He intentado crear la cuenta de usuario contacto@woorx.mx pero me marca un error no se a que se deba, el error no alcanzo a leerlo por que se redirecciona la página a la cuenta de usuarios y es tan rápido que no se puede leer, espero me puedan ayudar a crear esta cuenta y me puedan explicar el por que no me permite crear esa cuenta si no existe en mi lista de usuarios. Saludos
Not receiving verifiication text for domain email set up
I am in the process up setting up email for the domain myposhpageants.com. I put in my number but I have not received a verification text. I tried using my secondary number but it failed as well. Any assistance will be greatly appreciated.
error ind add a new organization
Please, I'm having trouble adding a new organization to my Zoho partner account. I already sent e-mail, I talked through the chat and I did not get a return. I need urgent care.
Could not receive emails
Hi ! I am a new user of Zoho mails and recently created my new email support@nolege.in , I am able to send emails through this email id and they are been received by other email accounts, but when I am sending any email to support@nolege.in from any email id they are not appearing in the inbox. Can you let me know where I am getting wrong. Regards
User does is not in the list and i cant add it . USER ALREADy EXIST
Dear Support Forum , I have facing an issue for adding an user email address . but when i try to add this then it's showing "User already exist." Please Solve this issue . i went to create this user pablo@sojohr.com but when i try to create then it's User already exist Please Help Me Thank You
Problem with sfp and DKIM
Good nigth. I have problem with the SFP and DKIM configuration. I have added all the register but it does not work. I need help to solve this problem. My domains are: megacuponcolombia.co megacuponcolombia.com megacuponcolombia.com.co
Cannot authenticate to my custom domain mail from ANY mail client. Web client works.
I tried both Mailbird and Outlook, both complain about authentication. It was working fine, then just stopped a few months ago. I did not make any changes. Can someone advise on how to resolve this? Thank you.
no incoming mail peoblem
hello i have set mx records but no incoming mail please check
Problemas dominio @mafortservice.com
Error: Se ha detectado una actividad inusual en esta IP pruebe mas tarde
IMAP import option missing
Hi all I am a trialing Zoho email and as such am a free email user. I want to import all my emails from my current ISP to Zoho. I can only see the option to use POP3 and this does not work for me as Zoho mail errors stating it can't connect to the ISP POP3 server, as well as folder structure is lost. I would prefer to use IMAP, so found the following help page: Migrating emails from the existing email service to Zoho Mail This site states: Launch Control Panel » Mail Administration » Email Migration
Is IMAP migration option available in free plan?
I need to migrate 24 IMAP accounts from a client's server to a new Zoho free plan but I can't find the migration option anywhere. Is it not available? What should I do?
Please help! - unblock
Hi, Please help. My zoho email account "erwng03.15@zoho.com" is blocked after I added/confirmed an email address to my profile. It has been over a day now. Can someone unblock it? Thanks in advance. /eric
not able to send or receive emails
hello my email is hannibal@renderhumblecleaning.com and my account isnt able to receive or send emails. Please help asap because clients have been emailing me, but I haven't been receiving emails.
TXT Verification
I keep getting this message: We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Can anyone help please?
"Error Occurred" message when creating a new account
Xin chào, Tôi đang cố gắng để tạo một tài khoản mới tại zoho mail, nhưng tôi tiếp tục nhận được "Lỗi xảy ra" tin nhắn. Bất kỳ trợ giúp !!
Sent emails going to spam
Hi folks, We keep hearing that our sent emails are going to the recipient's spam folder. I have checked the SPF and DKIM records and they seem to be ok. Can you suggest what the problem might be, please? Thank you, Peter
problem
i have this problem how can i nfix it 554 5.2.3 MailPolicy violation Error delivering to mailboxes
I can't receive any emails through Zoho.
I have change mx record but we cannot receive any email. or anyone mail me the mail was return this message appear please resolve this problem as soon as possible. Message not delivered Your message couldn't be delivered to info@omegaboilers.com because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-oi0-f49.google.com[209.85.218.49]:56534 is not permitted to relay through this
Problem with searching and viewing emails dated from Feb'17 or later
Hi Zoho team We are having an issue with searching old emails. We have migrated from G mail to Zoho but however if we try to search mails that are tagged with G-allmail, the results cannot be shown and we need to scroll through 1 by to find the email which is very time consuming. Can you help to advise? Currently the user affected is michael.heah@biomed-global.com However we are unsure if there are still other users that are facing this problem, can you also help see if able to do a check based on
Outgoing blocked
Hello. My outgoing has been blocked. I believe it was because I sent the same email to several people asking for a job budget. I apologize, I did not know that I could not do this.
New zbcode
Hello, I Have problems with my DNS provider, all the configuration gone, im trying to put all the configuration back, but it seem that don't work again. I can verify the SPF, but is already there in DNS. I need to put my zbcode, but i don't know the number, maybe i need a new one. Please can you send my zbcode to help me relink my zoho email my donaime is portuscalledance.pt. Hope to get your support ASAP Thanks
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