How can I recover my deleted emails starting from last week Friday ?
How can I recover my deleted emails starting from last week Friday ?
Could someone unblock some sessions so I can get back into my account? Please?
It's Clintdear@zoho.com I'm really in a jam here... Thank you in advance.
Zoho mail on iphone
I have been using Zoho mail on the Iphone mail app, setup as an imap account. I would like the app to give me a notification, when I recieve an e-mail. But right know, the e-mails does not show up in the iphone mail app, unless I do a manual update. I dont have this problem with imap accounts from eg. gmail.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am unable to send emails. I am getting this error "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Address is sales@grapheneinfosoft.com Thanks and regards
Not able to access the admin mail
For the domain neetfortn.in the parent or admin email id is webadmin@neetfortn.in. Using this we created one user id address by name contentteam@neetfortn.in. We are able to access contentteam@neetfortn.in but not the main email id webadmin@neetfortn.in. I understand the controlpanel has to be accessed from this id but am not able to access the same. The error message I receive is Invalid mail address. Please check and do the needful. Thanks Contentteam@neetfortn.in
Account not active
I can’t get into my account: edina.comercial@royalgreendesign.com. You could see what the problem is? I send attached the screenshots. Thank you
spf configured
dear we not configured spf please help
Unable to configure email address on my iOS device
Hi, After successfully adding one zoho email to my iOS mail, I am unable to add a second. I am following all the same steps and have entered my password properly. But each time I try it says {mysite} is unavailable. I am able to log in to the web mail with no problem. Any thoughts?
Free plan storage question
Hi, I want to migrate one of my clients onto Zoho. They are only two users so I think the free plan is sufficient for them now as they are a new startup company. My question is the 5gb storage is that per user? Thanks Bobby
DNS settings reset for domain
Dear ZOHO: I have been forced to transfer my domain registration agent because the old one is closing down. My e-mail for this domain is hosted on ZOHO, but since the transfer I've been having all sorts of problems sending and receiving. I posted a query with the new agent, and was told DNS settings are routinely reset when transfers take place. I suspect this has wiped out the MX records for my domain. I tried e-mailing ZOHO to ask for help, but either the enquiry didn't getting through, or the
My email account is blocked or hacked - please help!
Hi, Every time I try to login i get the message - Access Blocked We are sorry. Your account have too many concurrent active sessions, so access is blocked now. Please contact support@zohoaccounts.com. Have I been hacked, or is a fault of Zoho? Please help I urgently need access.
Multi-recipient addresses
Hi, Zoho is great, thank you! Why doesn't zoho offer "multi-recipient addresses"? You know, where you sent up addresses that are "forward only" and typically are forwarded to multiple addresses. In my experience, most email providers offer multi-recipient addresses. Thanks, Bruce
The Server could not be connected...
Hello, I've started getting the following message today: "The Server could not be connected. Check whether the Server is available to connect in the given name and port number." We have not changed anything so are not sure what is causing the problem.
Incoming and Outgoing disabled
Unfortunately I hit my quota of 5gb and my Incoming and Outgoing was disabled. I have now cleared the account dow to less than 1GB However, I am unable to active incoming and outgoing email now. Please help urgently
My mails going to spam
Hi I've set the SPF and DKIM as per guidelines but my mail are still being marked as spam. I've did a spam test on this mail-tester.com and this is the results it comes up with http://prntscr.com/eyjlly What do I need to do to correct all the wrongs based on the results.
Domain already associated with another account
I am unable to link the domain name I own to Zoho Mail - when I try I get the following message: * This domain is already associated with this account "m*****d@i*****". However, I don't recall any email address with the format that is mentioned. I can confirm that the I own the domain www.innovaspace.org so what should I do now?
ZBCode
I would like to know the ZBcode for theextremeposts.com. Thanks
When will the new Zoho Mail UI be released?
Hello: I remember being told on this forum (by Zoho) that Zoho Mail will soon have a new UI. I'm not a fan of the current, non-horizontal, split UI and other oddities. When does the next version come out? Thanks!
I was trying to log in on my main account and I have too many sessons open so I'm frozen out.
I usually get a warning, and close a bunch of sessions, but due to some frequent power failures, I didn't get that option, now I'm stuck. I can't log in. I don't know if the problem is mail or doc's or both. The account I'm locked out of is not this one. I won't divulge it until you need me to. Does anyone know what to do?
Group Email
I have just set up my account with one individual email and several group emails of which I am the only member at this time. My individual email is working but my group emails are not receiving emails. These emails were not previously set up with another service - I just established these on zoho for the first time today.
Setting up DKIM
So I have been alerted that I need to configure DKIM for my domains email. I have been reading the link to the Zoho help file { https://www.zoho.com/mail/help/adminconsole/dkim-configuration.html ] and I am not an expert so I wanted to ask a questions about what it says here: Currently, the DKIM is supported only for emails generated in Zoho and directly delivered to external servers. For domains configured with Email Routing and Outbound Gateways, where the emails are not directly delivered or
553 Relaying disallowed
Hi, Please help! I'm receiving the message 553 Relaying disallowed for my email account kat@kattatecopywriting. co. uk Thanks Kat
Emails not being received/delivered
Dear Zoho Team, Emails to other domains like gmail, yahoo are being normally sent and delivered. However, two problems are arising: 1) We are not receiving mails from other domains and also from other users of our domain goldcoinfashionindia.com 2) I cannot send emails to other users of our domain goldcoinfashionindia.com. below is one message id Message-ID:<15b6c387240.d5fd1de2467665.7154711027729615349@goldcoinfashionindia.com> Pls resolve asap. Piyush
Domain is already registered
How can I solve this error (Domain is already registered)? I need to configure URGENTLY my business mail with Zoho.
Sending file to big?
I have receving this error message 5.3.4 Error: message file too big But i tried send to 3 emails in the same email and one sent ok and 2 not sent... What happen?
Verifying my email in email admin
Hi, I have been setting up a new email account and it like like I have locked my self out of the email list. As the account holder I entered my new email address and now it has locked up. Can you help please
Mail not getting delivered to my email accounts
This is the error my friend receives when an email is sent to my email account. Please help.
The domain which you have entered belongs to a different deployment/region
Hello, I'm getting the error "The domain which you have entered belongs to a different deployment/region" when trying to host email with my domain www.agenciaquack.com I need help, as I already did 3 other replies and 1 other post on this forum and everyone of them is still "waiting for moderation". My emails got no answer, as well.
Question Mark ? at the beginning of all emails going out using SMTP
Hi, Whenever we send an email through automatic route using SMTP from our server, we see a ? character at the beginning of main content of the email. Sometime back it was not there. But from last 1 month or so it has started. Few of our recipients reported this to us. Attached is the image Since then we have checked our email templates and not found anything problematic. Can someone help ? regards Nidhi
Email Account blocked
I get this message when trying to send email Unable to send message;Reason:554 5.1.8 Sender Address Blocked can someone please help me. my email is jfturner@zoho.com
Renewing of Account
Hi I have a question regarding this sent email. What is this all about?
553 Relaying Disallowed
I am continually receiving error message 553 Relaying disallowed when trying to email the Zoho account I set up for my domain. All MX records appear correct and have been so for at least a week. I've tried everything listed on your set up page but to no avail.
ResponseCode 421, Host not reachable.
ResponseCode 421, Host not reachable. This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 17 Apr 2017 10:12:36 -0700 from hmunoz@lumi3ecompany.com [hmunoz@lumi3ecompany.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <coordinacioncomercial@lumi3ecompany.com>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more
Unable to send email
we receive the following message when trying to send an email to any sender (internal or external): Unable to send message;Reason: 550 5.4.6 mail rate exceeded limit email account : ticketing@kttbd.com
disable zoho.eu notification
For the past few days when I have been using zoho mail, I get a pop up notification asking me whether I want to use " region specific " services. I do not want to, is it possible to stop this notification from popping up every time I use zoho mail?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I receive the following message when trying to send an email to any sender (internal or external): Unable to send message;Reason:554 5.1.8 Sender Address Blocked Other users on our domain are not experiencing this issue. Could you please fix this or let us know how to fix it? Thank you! Edit: I think this might have happened because I wrote requests for offer with the same text to six different vendors. If this is a kind of spam detection it is too sensitive to trigger after a low number of mails,
emails are not receiving on zoho email account
i have configured domain computersclinic.co.in on zoho. but somehow emails are not receiving to zoho. I have checked on mxtoolbox.com that mx records has been set properly too. Still not able to resolve this. Please help!
Vacation reply not work
my account hola@colmansmedia.com not reply automatic when email arrive. Please help me. thank´s.
Auto delete sent items in the webmail when I installed Thunderbird email client
Hi i need assistance for this concern. how can i retrieve the old sent items started July 2017 up to April 17 2017? cause as i installed the Thunderbird Application and configured it with IMAP and POP access the auto delete of sent items took place. could you help me to this. Thank you.
New user shows up as pending in invitation list!! Please help
Hi Team, I've created 3 users and 1 of them got created successfully but the 2nd and 3rd (admin@ewayinfosystem.com, info@ewayinfosystem.com), have been placed in the Invitation List and shows up as pending. There is a very quick short red message showing up when I try to create that last user but it disappears too fast to be able to read it. Could you please help me !
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