Email account not active
Hi, encountered error when accessing Zoho mail - 'Account not Active'. Dashboard and other services seems to be working fine. Please help to resolve the issue. Thanks.
Account Still Not Active
Got this error while accessing Zoho mail - 'Account not Active'. Made a post about the issue but it did not shows up here. Please help to resolve this problem.
Deleting mails to create storage
When I try to select mails from specific senders in inbox and try to move them to trash, I get a message "cannot move more than 200 mails at a time". My problem is I have thousands of mails and my inbox is 88% full. I want to retain mails for last 6 months and delete all before that in one command. Is it possible?
Referrals not showing
Hello Zoho, We have successfully signed up a couple of friend´s businesses but we haven´t gotten the bonus users. The same happened with the bonus users for when we signed up. Hope you can help us. Best Regards AdmMag
Search not working
Hi... Please see these video... my filter is not working https://www.screencast.com/t/z8BGIPn9Gky Thanks Kazuo
SPAM
My account has recently become flooded with SPAM. No matter how assiduously I go through the serpentine procedure (click-scroll-click for each and every one - it used to be just one click (just one)) to mark each of the 200-300 SPAM emails that I receive almost daily, the flood continues and all my requests for help from Zoho go unanswered (or are they lost in the SPAM flood?) I am finding the Zoho Anti SPAM procedure to be completely ineffective and their Customer Support to be non-existent. Is
Cannot Send Email sin today morning
Hi, I am not able to send email through our email id since morning. Appreciate if someone can help Gautam
Used wrong email when registering new account
Hello When i registered for a new account & domain through Zoho i used .com instead of .co.uk and have not received a verification email for the domain. I changed my email in the zoho control panel & received a verification link which i clicked. I have not received a link to confirm my new domain. I have contacted customer support via the web form & have received no response. My calls are not being answered when i ring the support line. Can some one please help me here?
Adding TAGs at Task Creation?
Can you add a TAG when creating a task?
Possible account lockout. Not able to send emails
Hi, I had a working email system for our account however for reasons still unknown i am not sure why the sending is not working and only the receive is working. I have checked the blocked account, however dint see anything there. Can you please help me in this investigation. The only suspicion is a option clicked by our developer to send some alerts outbound and i am thinking that has caused some issue. I have disabled this option now. Please advice. Thanks, G
Sorry , we are unable to process your request, please contact support@zohomail.com
Hello I keep getting . "Sorry , we are unable to process your request, please contact support@zohomail.com" every time i click on my email account, every time i try to set the DKIM I get the error "the input passed is invalid" when i try to save the selector name. Any help would be greatly appreciated? pensemporium.com
The domain which you have entered belongs to a different deployment/region (UNOMOKSHA.COM.BR)
Hi I am trying to create a email for my business (unomoksha.com.br) when i tried to signup with the above domain i am getting: "The username which you have entered belongs to a different deployment/region" error message. Can you please help us to complete the signup Thanks, Diogo Fagundes
how to create a link to a email search?
I want to create a link in my project admin interface to do a search in Zoho Mail On GMAIL it's very simple i can create a link to something like: https://mail.google.com/mail/u/0/#search/pepe And it will search for pepe on gmail. How to do this on zoho?
How to find which outgoing emails were blocked ?
Hi, One of our Zoho emailids was blocked temporarily in the afternoon when we were automatically sending new updates in email to our users using our server and using SMTP. We know several outgoing emails were blocked and they didn't go out to our users. Now we want to find out which outgoing emails were blocked or rejected by Zoho ? So that for those emailids, we can retrigger emails. regards Nidhi
Daily limit reached
Hi, emails are not sending saying I have reached quota daily limit for accounts@unitedhire.com.au, we are not sending that many emails and have upgraded the account, this is very annoying, can someone please fix asap.
Limits on Sending Emails
Can you let me know the daily limit for sending emails and if the limit is different for a paid account. I am not using the system for bulk emails but am sending a lot of emails each day to different customers.
cannot add email alas using api
Hi: I performed a request to add an email alias for an existing account with the following details URL http://mail.zoho.com/api/organization/zoid/accounts/account Verb PUT Request Data: { "mode" : "addEmailAlias", "emailAliases" : "daniela" } I replaced zoid and account values with my organization and accounts ids. The api returned the following response {"data":{"errorCode":"EXTRA_KEY_FOUND_IN_JSON"},"status":{"code":404,"description":"Invalid
Read Gmail in Zoho Mail
Is it possible read /send gmail's mails direct in Zoho Mail panel? thanks in advance
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi, my account khalikov@parnasparty.ru was blocked because of the invitation to the meeting for all who had leave us their contact info. Guys, it's not funny, we cant invite all intrested people to our event. It's ruins our plans :( Pls change ur ban-system. P.S: it's not spam, it's invitation on the request ;(
Printing Mailing Labels
How can I adjust the formatting for printing labels in Zoho? Or which labels would I use for printing labels with Zoho? Thanks,
Error entyrada y salida de e-mails
Buenos días, presento inconvenientes con la entrada y salida de correos, en TODAS LAS Cuentas Corporativas, me VENTA de error siguiente el: Este mensaje ha sido creado automáticamente por el sistema de entrega de correo. ESTO ES SOLO UN MENSAJE DE ADVERTENCIA. USTED NO NECESITA REENVIAR SU MENSAJE. El mensaje original fue recibido en el Mon 17 Abr 2017 08:52:29 -0700 de hmunoz@lumi3ecompany.com [ hmunoz@lumi3ecompany.com ] ----- Las direcciones siguientes tenían errores fatales -----
Recipient not found
I sent email not arriving at recipient cold some one help me?
Sending, but Not receiving
Hello! Having trouble with receipt of incoming letters - I'm just not receiving them using @prospektmag.com domain, although those sent from the aforementioned domain to different mailboxes - are delivered successfully. Pls help, need my e-mail marketing@prospektmag.com fully working ASAP. Sincerely, Kirill
Problem with domain verify
Hello. I'm trying to verify a domain, peluqueriabigudis.com, and I have uploaded verfifyforzoho.html: http://peluqueriabigudis.com/zohoverify/verifyforzoho.html I have set DNS CNAME and TXT, but no works. Could you help me? I have sent two mails to support yesterday.... Thanks!
Please advise how to solve the problem that emails can't be delivered properly?
Dear Zoho Support team, the following is the message I received from my server, I tried to use the verification email sending function when new users register for a membership, the website was working properly before migrated from its testing VPS, after the migration, the function has stopped working, but I could receive the following message: Please advise why the problem was caused, and how to solve it if possible? I really appreciate your time and great support! Edward My website is: www.bestqp.com,
Error while sending email
Hello, I'm having an error message while scheduling emails. When I try to schedule the emails, I keep receiving an error message and my emails appear in Draft. After they are in Draft, for some reason, they get duplicated forever until the scheduled time arrives. Now I have 2 emails that I have sent multiple times because of this and 75 drafts for each of the emails I've scheduled.
Verify mobile number to activate your account.
Not receiving any code on my mobile.
Remote SMTP server has rejected request
Dear Sir/Madam, I have recently joined Zoho, and followed the instructions to assign my email address. I am able to send emails, but whenever an email is replied to I am informed it cannot be delivered due to being rejected by the remote SMTP server. Any help you could offer would be gratefully received. With Best Wishes, Michael
mail receiving problem
I've confirmed my domain, added MX entries and confirmed they have processed but I'm still not able to receive emails.
Email folders not syncing in Mac and iPhone
I created a new email address for my new domain, which is sending and receiving fine accross all devices, but its not showing the folders I have created for seprerate clients are on my iPhone or Mac mail, nor are the emails showing as read if I have accessed them on a different computer?
Mail rate exceeded limit
I am using ZOHO email in my python application. I am in development stage and I am testing a lot, hence, auto emailing registration, password change, password reset and many more... I understand that mail gets locked to avoid mass emailing. This email, principal@mrshomework.com was blocked during testing. I have automated tests that run on ever deployment, meaning that it can happen 100 times/hour. 1. Could you please unblock principal@mrshomework.com 2. Please explain to me options to avoid this
Unable to complete configuration
Hi, i am trying to configure my domain but i am unable to continue with configuration, i get an error massage and i cant continue. thanks in advance.
Help Configuring Account
Hello, I started setting up an account for a client, but I could not activate it by the mobile number, can you help me? Domain www.mundopolar.com.br
Stuck on domain setup in alias group
When I am trying to setup a domain, I cannot continue after the add alias screen, when I give an alias, it says alias already present, and when I give something else, it says alias cannot be created. Stuck on the same page.
How to Add 2nd Domain Using STANDARD Email Hosting?
How do I add a 2nd, already owned, domain name to my STANDARD email? Every time I try, I get the message, "Domain already exists".
Unable to add alias address
I created a new account and added an alias it take me to next screen, accidently I clicked on the go back to the previous step and it take me to add alias page, now I can't add alias or can't able to go to next step without adding alias, if I enter old alias name it shows me alias already exist and if I enter new alias name it shows me unable to add alias! how can i fix this?
email rejected
Hi, my clientes triyng to send email to me on ZohoMail but it returns with error 5.2.4. I dont know what to do.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked Our mail has been blocked. We are not able to send any emails and it has been blocked for more than a month now. Please unblock our mail id info@recro.io
Can't receive emails, not an issue with MX
Domain: gemkore.com MX: All fine. No CNAME overriding. I can't receive emails at all, but sending emails is not a problem. I've been looking at other threads started by people with similar problems with no avail. Please help! Edit: I can now receive emails, but they're at least 6 hours late which is unacceptable. I'm thinking about churning out the money for G Suite instead of wasting my time with Zoho.
SPF records are not working
I have done exactly as told and everything is set up as it should be. my emails send and receive but I cannot set up outgoing Smtp. Not sure what the problem is but would really appreciate some help. Cheers
Next Page