email rejected
Hi, my clientes triyng to send email to me on ZohoMail but it returns with error 5.2.4. I dont know what to do.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked Our mail has been blocked. We are not able to send any emails and it has been blocked for more than a month now. Please unblock our mail id info@recro.io
Can't receive emails, not an issue with MX
Domain: gemkore.com MX: All fine. No CNAME overriding. I can't receive emails at all, but sending emails is not a problem. I've been looking at other threads started by people with similar problems with no avail. Please help! Edit: I can now receive emails, but they're at least 6 hours late which is unacceptable. I'm thinking about churning out the money for G Suite instead of wasting my time with Zoho.
SPF records are not working
I have done exactly as told and everything is set up as it should be. my emails send and receive but I cannot set up outgoing Smtp. Not sure what the problem is but would really appreciate some help. Cheers
SPF records are not working
I have Linked my account with godaddy but the spf records keep poping up in zoho saying entries in domain dns do not match with zoho? Please help
Not reciving e-mails
I can not recive e-mails to any of my domain directions, any advice? Regards
Recover deleted mails from trash
any way to recover deleted mails from trash? i suspect my employed guy send mails and after delete them to hide sensitive information for my enterprise, i need check this Thanks for all information :)
Pl. respond how to reslove the below issue which appears on senders inbox on sending the mail to zoho account
Your message wasn't delivered to abcde@xyz.com because the address couldn't be found. Check for typos or unnecessary spaces and try again.
Email registered under different organisation
Hi, I abandoned the process of registering a new account half-way through, but not before using a key email address. Now can't import this email address to my original account. I am receiving the message "The email address is already registered with another account which is not a part of this organization." Because I didn't complete the second account registration (because the number I tried to use was already registered under my original account), I can't delete it. Can someone please help? Many
Recurring Email
Hello, For some odd reason my recurring emails don't send? they're sitting in my outbox but don't send. I've configured everything correctly, but none of the recipients have received the emails; i've even cc'd myself into them to make sure and I haven't received any of them. Any help?
Can't delete or add email alias
I tried to add an email alias via https://accounts.zoho.com/u/h#profile/useremails. It added but it doesn't work. I now tried to delete it but I get the prompt to contact admin to delete. I now try to access admin via https://mailadmin.zoho.com/cpanel/index.do#mailaccounts and discover the intended alias is not on the Mailbox Alias list. I tried to add it here and I get the prompt "Alias Email id already exists". Please what do i do now?
Undeliverable - taxsource.co.in
Hi I am getting the following error while sending emails to my Zohomail. Please help. p3plibsmtp02-11.prod.phx3.secureserver.net rejected your message to the following email addresses: noor.ansari@taxsource.co.in (noor.ansari@taxsource.co.in) The address you sent your message to wasn't found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following: Send the message again, but before you do, delete and retype the address.
Some domains do not accept my mails from zoho
Hi, some companies do not receive my mails from zoho. mi domain is www.innovaaqp.com So far, the ones that cannot receive my mails: www.flsmidth.com www.fmi.com www.pacificovida.com.pe Only this last one replied me as follows: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. alejandra.seminario@pacificovida.com.pe, ERROR_CODE :421, ERROR_CODE :4.4.0 Unable to connect to DNS
Please help me
Hello , I get the error This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details whenever i try to create a user.. domain: quocanh.xyz
Como lograr tener reconocimiento de autenticidad
English how to configure my zoho And/Or my gmail pop associate acount to be an autentic one. Because when someone recive an email from this acount apear like the acount is not secure.. Spanish Tengo un email en Zoho con mi propio dominio. Tambien ya configure gmail POP para usar esa cuenta zoho desde mi gmail Problema: Cuando envio un mensaje desde esa dirección (ya sea desde zoho o desde gmail) quien lo recibe no le figura como si fuera una cuenta de correo autenticada, por tanto, no le aprece
Recover deleted email account
I would like assistance restoring deleted email account thank-you. If I have posted twice it is because I did not see any record of my first post under "my area" Thank-you
Zmail Stream groups to Zoho Projects?
How do I connect Zmail Stream groups to Zoho Projects?
Email view in inbox - Next Page Button
How to find Email view in inbox - Next Page Button
Problem to integrate google apps email with zohomail on same domain name.
Hi guys, I have a problem syncing both of this emails Currently my setup 3 emails with google mail and 3 emails with zohomail with the same domain name Everything is working fine except i cant email between Google Apps A@mydomain.com B@mydomain.com C@mydomain.com to Zoho mail D@mydomain.com E@mydomain.com F@mydomain.com I have search in the internet but cant come to a solution to this. Can anyone help me with this? Thank you your assistance is appreciated.
Account not active
Please fix my issue. It is very important. I am unable to access my control panel of super admin account.
Archive email
how do I find it Archive email
Email display name
How Do you change email display name of an existing email account? Thank you
Changing Email Address
Hi, When I set up a new email account I missed out the dot (.) between the users first name and surname. I set everything up and then afterwards when it was realised I went back in and created an alias and made the email address with the dot (.) primary but I must have left something out because when I try to send an email from that account, there is no drop down to select the name with the dot (.) and it is showing as from the name without the dot (.) yet failing everyone/returning mails as un-sent.
How do I get my zb code?
I changed domain provider from squarespace to godaddy but I need the zb code to update so I can start receiving emails again.....where can I get this or have I already got it when I verified with squarespace????
Problem in your documentation and usage size limits of your services
Hello, I just want to point to some kind of bug in your documentation. When one search for your usage policies there is a link to https://www.zoho.com/mail/help/usage-policy.html In that interface you can see the policies as a submenu of "Using Zoho Mail" as you can see next: Using Zoho mail Zoho Mail Usage Policy But if you go directly to the help page https://www.zoho.com/mail/help/getting-started.html so you will see there is not anymore a "Zoho Mail Usage Policy" submenu but instead is showed
Unable to search old mails
A search by keyword doesn't show emails beyond 6 months. Does this mean that they are archived or hidden? When I scroll down the inbox they show up, but don't when searched for with keyword. Can anybody explain/help? Thanks
Mail Search Not Including Most Recent Email From Past 24 Hours
When I'm searching someone's name, I only get results that do not include the most recent sent email. Thank You, Chad
Can't delete invitation to Email
I'm having trouble adding a new user in our control panel for morrispaint.com. I am trying to add chad.simmons@morrispaint.com but I keep seeing a red error that flashes by so fast I can't read it and the user is not added. It seems that the user is showing up in the Invited Users list for some reason. I've deleted the user from the list several times now, but it keeps coming back and I cannot add the user do to this.
Zoho account blocked for concurrent sessions
Another zoho account of mine, coreykenneth@zoho.com, was blocked for concurrent sessions. I only access my account from one laptop and one cell phone, but I think a mismatch with my browser and email settings caused this; my email settings keep me logged in until I manually log out while my browser settings require me to log in anew every time I visit. But I need it unblocked as soon as possible. Thank you.
Account Blocked ( too many concurrent connection)
While logging into my account with 'chris@ccwebdevelopment.com', I was blocked with the following message: Access Blocked We are sorry. Your account have too many concurrent active sessions, so access is blocked now. Please contact support@zohoaccounts.com. I am requesting that all active connections be killed on this account. Please let me know if there's anything I can do to expedite this request as this is an urgent matter.
Email Recovery
My email was down briefly while switching over to a new domain server. I know I missed some emails during the downtime. Is there a way to recover those emails missed during the switch?
add user sent to invitation list
When i tried to create new user: fifi, it's going to invitation list. I don't know why. please help
Zoho Mail Cannot Verify
Hi, I cannot verify my domain with Zoho to setup emails. Please Help
Delay in mail delivery.
Hi Team, I tried to send mail from my zoho mail account to gmail. But it is taking more than half an hour for the mail to get deliveredto the gmail address. But before delivery only the mail from zoho is moved to send items. Please help me to fix this. Thanks, Arul
Email Bloqueado
Meu email está bloqueado, não sei por qual motivo. Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado Preciso que verifiquem por favor. comercial@digitechseg.com.br
Not receiving e-mail from some domains
Hello, Our account stopped receiving e-mails from @4psite.com domain. Could you please help address this issue and remove this domain from any possible Zoho spam filters? Best, DJ
Clueless about DKIM
Hi a little while ago my email started flashing up my DKIM was not correct. So I went to follow the instructions today and on go daddy it said the record is already there. Now I clicked verify, it was already enabled. Now the box has vanished, so am I okay to go? Is there a way to test the settings are okay now? Thank you, it's a bit of a foreign language to me, but my emails have not been reaching certain people and some of them are clients.
HTML Signature preview works but doesnt on the email
so when trying to create a custom signature for my company, I add the new signature, add the html, looks great and I save it. The problem is that when im composing an email, the logo is absent, as well as some other information and some is presented plainly. This could really be a deal breaker, I'm happy with zoho but will change for sure if this can't be fixed Thanks for the help in advance
pro account users limit
In free account I can create 25 users + referrals up to 25users. In pro account package How many users I can create ? and would I manage and view all users from adminstrator control panel
pro package user creation
In Zoho mail free package I can create 25 users and +up to 25 users by referrals. In pro package, how many users can I create? And Am I manage and view users mail from Admin users account?
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