Domain Renewal Link Not working
Dear, When I my to login and renew my domain through domain control panel, the shows 404 error, please update me how can I renew that, Domain already expired on 09/03/2017. Regards Abdul Raghoof
zoho bouncing emails - 559 Message not committed due to internal error
Have been told that email sent to me have bounced. Error message they received is: Delivery to the following recipient failed permanently: laura@----.-- Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain -----.-- by mx.zohomail.com. [165.254.168.50]. The error that the other server returned was: 559 Message not committed due to internal error what does the 559 code mean that came from mx.zohomail.com? Laura
Domain taken
Hello, I am trying to move my company mail to zoho mail service, but am unable to do so due to our domain being taken already. we did not open an account with zoho yet. please help. Thanks in advance.
Trouble Connecting Outbound Website Email to SMTP
Zoho Support, I’m having all kinds of trouble trying to setup smtp email via my website. I’ve tried several different plugins, all give me an authentication error - as you can see from the log below. I’ve ensured that email routing is set to ‘remote mail exchanger’ in cPanel. I’ve verified I’m using the correct MX records, that my domain is verified and that I’m using the correct credentials. I’ve also tried SSL vs. TLS, both give me the same response. I’ve also checked with my host and the ports
Emails are blocked and I am not able to create new email.
Hello! A few email of my domain is blocked and I am not able to create new email address. I have already sent an email to support@zohomail.com but got no response from past 2 days. Below are the emails dheeraj@scrumtechnology.com dheeraj.mishra@scrumtechnology.com And whenever I am trying to add new address, a message is getting displayed that "unusual activity by this IP. Please try after some time" Please activate the account and provide me access to add new email account.
Error 554 5.1.8
Hi my email was blocked due to too many bounces. I checked my maillist and have only found 1 email that is bouncing. Can you please unlock my account and let me know email addresses that are creating this problems? THX
Sender score - insufficient mail????
Hello all, I'm not necessarily an expert but I wanted to know the sender score of the ip I am sending email through with zoho. So I pinged smtp.zoho.com, got this ip and put it in to senderscore, this is what I got back: Why is this - surely there must be enough mail sent for the ip to have a score? Thanks Sender Score Metrics for 204.141.32.118 ? INSUFFICIENT EMAIL SEEN We have not seen a sufficient volume of email from 204.141.32.118 to calculate scores or delivery rates.
Search function broken again
I reported my search function not working in email a couple. of days ago. It miraculously started working perfectly again. Today it has now failed and I am back to scrolling through thousands of emails to find what the search function says is not there. I know for sure when I receive emails from my colleagues every day, and from other stakeholders, that emails are there yet the search continues to find zero results. Infuriating. Please can you fix this?
SMTP server logs
"Dear All, Please help me with such a question. I have been owning my mail server for a long time, but now I have decided to use Zoho Mail to send and receive the e-mails for my domains. I have made all the configuration in the control panel successfully, the Zoho service works perfectly. But I still have one important question: does any possibility exist to access the SMTP server logs for my domain? This question is rather crucial for me. For example, if one of my users asks me why he cannot receive
SPF not verifying
And here is TXT record details from my dns registrar (Bigrock)
Email Migration PST file
i am unable to migrate PST file Error : Remote_server_error
Not able to recieve the email
Hi please guide me as i already added MX etc but still cannot get the email from other users etc !
Multiple email addresses to be associated for one Client
The address pretty much sums it up. Opening another Contact for the same person is just doesn't do the trick. A second address also does not let you see the mailings below. What do you think?
Too much spam in inbox
For the past week or two, my inbox has been filled with spam. The spam filters still pick up some of it, but I've been having to manually delete way too many spam emails from my inbox. I haven't signed up for any websites that would result in this, and I was just wondering if there was anything that could be done to stop this? I've never had any problems with this before, until a couple weeks ago. Thanks in advance!
Email filter setup
Hi I am trying to setup a filter in my email but can't seem to get the rule setup correct. I have a folder structure as follows.... Inbox > Enquiry > Accounts > Bills I have a email alias setup for each of the sub-folders.... Enquiry@ + Accounts@ + Bills@ As they all arrive I want the email to be displayed in the Inbox folder (The Inbox folder will contain all emails) but then for each sub folder to only display e-mails relating to their address. eg, enquiry@ emails only displayed in sub folder
import contact
im trying to import 100 + contact into zohomail contact category. 50 contacts address imported successfully and remaining unable to add into list
Not able to create the user account
Hello Zoho Team, Not able to create the user account jobs@tapu.co.in as it says it already exists. But when we see in the entire account there's no such account at all. Please Help..
I can't receive email
Hi, after setup a new domain, I can send email but I can't receive it. This is the server response: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contacto@soux-calvo.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED I have hosted this domain in Digital Ocean, with the followin DNS setup: And the Zoho control panel says that: What am I doing wrong? Thanks in advance!
Mail format after migration is incorrect
After migrating the mails over from Gsuite to Zoho, the migrated mails do not appear in a correct format in MS Outlook (Mac). All subject titles become '<no subject>' and the mail content shows the code as well as the message.
incoming mail disable
many users of my organization have disabled the incoming email and the system does not leave to enable them my account is @kolorscg.co
How to properly sync Gmail and Zoho so all changes are reflected in both clients?
I've had no problem receiving forwarded emails from my Zoho domain in my Gmail client, and I can reply to messages in Gmail with my Zoho domain name. However, when I delete or move an email to a folder,in either client, the changes aren't reflected in the other. For example: I delete a message in Gmail, but it's not delted in Zoho. (or) I send an email to a folder in Gmail but it isn't reflected in Zoho. I've made sure to check each folder and option in both clients to no avail. Please help!!!
I send emails to my gmail but they dont show on Zoho Crm or Zoho mail, whats wrong?
I have my imap configured on zoho and gmail but i'm not receiveing the emails.
Forwarded message
hello, When I forward a message to email that I chose as a Mail Forwarding or sending new mail to it, the forwarding mail not send back???
Troubles with configurating Mails after domain verification and MX records configuration
Hi, I have tried to contact by phone several times this morning with no answer. This morning we had verified our domain and configured the MX records correctly. The problem began when configurating the old mail accounts we were no able to asign a domain based mail account as the defaut accont of the users (instead the @zoho.com mails) Please we need somebody to contact us very badly. We are having serius issues with the emails. Regards
New user
Hi I've recently changed my website name, and am trying to create a new email to match in Zoho - I've linked the domain, and now when I try to 'add user' so I can create the new email address it keeps saying 'user already exists for this org' and I've upgraded to 2 users and still that doesn't work - any ideas? Thanks :)
não consigo criar email contato@solvicontabilidade
boa tarde, não estou conseguindo criar email contato@solvicontabilidade.com.br aparece como invitação :/
Not receiving mails from other accounts
Hi Team, I am unable to recive mail from any of the mail ID's, but I can send the mail. Please resolve ASAP My problem Email ID is boneventusadmin@boneventus.in Regards, Yogeesh me@yogeesh.in
The underlying connection was closed: Unexpected error in a send
Hi I am trying to use Zoho Migration Wizard but i always receive the following message... Error: The underlying connection was closed: Unexpected error in a send The log is that... 16/3/2017 15:53:45|****************Log Started On 16/3/2017 15:53:45 -03:00************* 16/3/2017 15:53:45|OS Name :: Windows XP 16/3/2017 15:53:45|OS SP :: Microsoft Windows NT 5.1.2600 Service Pack 3 16/3/2017 15:53:45|IAM SERVER ::: accounts.zoho.com 16/3/2017 15:53:45|MAIL SERVER ::: zmail.zoho.com 16/3/2017 15:53:45|CALENDAR_URL
Whitelisted emails going into spam
Greetings, This past month I'm suddenly getting emails incorrectly filtered into my Spam folder. These are from addresses which previously and unfailingly delivered into my Inbox, and which are also Zoho email accounts. The emails are also present in my whitelisted email addresses. Please advise, thank you. Regards, Eli
DKIM Problem
I just bought a new domain from Zoho, which is hnnpos.com. I followed the steps to verify DKIM. If I go to Control Panel, Email Authentication, then DKIM, I will see that it says "verified." But when I click on Domains in Control Panel, the exclamation mark is still showing under DKIM, and on the Dashboard keeps asking me to configure DKIM to match with Zoho. I emailed Zoho's support, but still no respond for 3 days now. Please help!
No such account
Greetings, I am trying to set up osTicket for mail integration with zoho mail. I have an e-mail set up for each of my three departments. Through a little trial and error, I got two of them set up correctly. However when I enter my credentials in osTicket, it comes back with "code: 535, response: Authentication failed: No such account." I have checked and I did set up the account in zoho. Also when I deliberately enter a wrong password, I get "Invalid credentials" which definitely indicates the account
Relaying disallowed (I know why, but need to know if still possible)
So, my Magento site is a multivendor marketplace. I allow vendors to invite sub-vendors through a customized module, where they enter emails and a short text. The template is a site template that auto-inserts their short text into the template when sent. The email shows as sent by the vendor's email. However, after switching to Zoho, the emails are no longer sent and I get ERR (3): exception 'Zend_Mail_Protocol_Exception' with message 'Relaying disallowed as Username <xxxxx@email.domain> ' in /var/www/mydomain.net/lib/Zend/Mail/Protocol/Abstract.php:431
Sent messages in Outlook 2016 are not synchronising and being saved in sent folder...
I am having serious issue getting Zoho Mail to synch with sent folder in outlook 2016. Basically I can not see messages being saved in sent folder despite clicking "save messages to sent folder" in preferences.. Its very frustrating and makes me want to drop Zoho and use something else that synchs with outlook 2016. Thanks Ed
Blocked account as a security precaution.
Hi, I have the following error in my mail, and can not send emails, what can i do to unlock it? Please help. Thanks. Your account gip@aciba.pt has been blocked due to security reasons. Block Type: Saída de Correio bloqueada. Razão: Reason :Desconhecido
Spar mail - exchange connection
For my mail client on my IOS devices I use Spark mail. It's a superb mail client for all my mails except for zoho. When I'd like to connect him via exchange connector I've got an Error; Your email server is running an outdated version of Exchange that is not compatible with Spark. Please contact your network administrator to upgrade. Do you have some solution in the future for that error? Thanks
Problem verifing domain
Hi, Anytime we try to verify our domain name we get the following message: This Operation has been restricted. Please contact support-as@zohocorp.com for further details It happened with the HTML verification and the CNAME verification. Best Regards
incoming mail not active
Dear today just I disable two of my account for 2-3 hours. now I reactive thous account. mail is not comming. in admin account I tried to enable. but I faild. looking for zoho admin help. thanks
IMAP problem
Hello, I use mailbird and gmail app for zoho email under own domain. There is permanent problem with incoming and outgoing connection. In the phone (android) account is not sync and when validate setting, I will get message Couldn't finish Can't connect to server. (Your account is temporality blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connection allowed. Kindly try after some time.). I have tried after hours, days. I have setup server imap.zoho.com
Domain exit
Hi Team, I am trying to add my newly prchased domain to ZOHO mail its saying This domain is already associated with this account "........" Sign in Since I have purchased yestarday , SO sumebody may used doamin and exparied, So now how to integrate it. Regards, Yogeesh me@yogeesh.in
This domain is already associated with this account
Hi Team, [Please resolve, waiting from long time] I am adding a new Business mail ID for the domain that I have purchased recently in Go-daddy, its http://boneventus.in/. But once I trying to set it up in ZOHO mail ITS saying * This domain is already associated with this account "a*****n@b*****". Sign in But it is freshly purchased domain please remove old expired domain linked to zoho that previously someone may used, So that I can use it now. I have pointed the domain to zoho, and I am attaching
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