Immediate Action Required !
I get these messages when I log in to the Control Panel of my Zoho mail account: SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Learn more DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery. Learn more
Cannot signup for my domain
Hi. I am attempting to signup a Zoho email for a domain I own. It is giving me an error message that someone else already is associated with this account. How is this possible and how can I reclaim my domain?
Smpt serverh
If i use boxbilling php sender it's sending mail to spam. if i use smpt it's not even sending anything. Please check my account if anything is wrong please coorectt it. I need it asap.
Setting up DKIM to work with Hostmonster
I am the owner of Orlandoadvocate.com. I am also the superadministrator of my zoho mail account. (kseraaj@orlandoadvocate.com). Having trouble getting DKIM to work. DKIMCORE website reports: "This is a valid DKIM key record" I named my Hostmonster TXT record zoho._domainkey (Hostmonster adds the domain name automatically). When I use Mx Toolbox I get a full page of items showing Tag TagValue Name Description I have no emails for almost 5 days. I have been trying to fix this every
Imap authentication
Hi, We've just created an acct and can access mail via the portal, but want to connect via IMAP Have enabled IMAP in Admin, but can't authenticate, despite using the settings supplied - have tried this in a couple of different clients (and also tried activesync connection with the same problem). Can anyone help?
Cant verify my domain
I purchased a domain name "turkdrilling.com"plus standard email service for one year, After purchase, I discovered that there was a mistake in the email address "redirector501@gmil.com" instead of 'redirector501@gmail.com". I've tried to verify the domain but I can't since i cant even access the domain cpanel. Now i'm not even sure if the domain is correct. I've been stressed out from trying to figure out what went wrong The purchase description is 'ZOHO-62240767-Workplace while transaction ID is
6 mail for 2 users
Hey guys, we're a team of 2 guys. Working since now with our normal webhoster and outlook. Each of us has its own mail (marc@ and marvin@). But we also have 4 more "public" mails like info@, support@, rechnung@, sicherheit@ which both oh us are managing together, We've already purchased 2 accounts for zoho mail, but how can we handle this situation with 4 more "public" mail ? Regards Marc
Show time of arrival of email in inbox
hi i think you should show the time of arrival (the precise time not just the day) of emails in the inbox thanks
Suggestion for Zoho Mail on web
Zoho Mail user logged on the Web browser platform, by default, when user reply to an e-mail message, the indented original message is included in the message body. In quoted the original message has the typical message header as below: ---- On Sun, 12 Feb 2017 19:46:28 -0700 John.doe@zoho.com wrote ---- I think that the message header (single-line format) summary is not friendly / comprehensive. My suggestion is that it design "multi-line format" message headeras follows: From: "John Doe" <john.doe@zoho.com>
Error 554 5.1.8
Erro 554 5.1.8 email repuestos@unijet.com.py
Outgoing mail blocked
Hi One of our email accounts is being blocked from sending out - I understand that too many emails were sent to incorrect addresses, but that was almost 24 hours ago. Also the unlock captcha link that I receive doesn't work. Please advise.
System.Net.Mail.SmtpException: The operation has timed out.
Hello, I am facing issue using zoho SMTP settings in event viewer it says Operation timeout error. Please help me out .. Thanks, Thanks
Outgoing mail blocked
Hi We have had several users outgoing mail blocked for quite some time now. kyle[at]medpak.co.za accounts[at]medpak.co.za joanne[at]medpak.co.za I have checked the troubleshooting section in the control panel, but it says no accounts are blocked.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, my e-mail valentina@vegasmaster.com has been blocked several days ago and I've been trying to reach the support team to have it unblocked, with no results. What should I do to unblock my e-mail?
Error 559
I keep getting error 559 . I checked my DNS manager. Can you please make a change on your end?
I can't verify DKIM, Can somebody help me if my configuration are ok?
Hello, i was wondering if my configuration are ok, i just setup everything yesterday but i'm sure if it's normal and i have to wait more hours/days. Selector : mail Domain : iglasses.com.mx I really appreciate for you help, thanks in advance. Ps. Also when I setup my account with outlook (win10) it's said out of date, but i assume it's because DKIM problem, or not?
SPF and DKIM error warning not going away.
I have configured all records as per instructions over and over again. The DKIM in email authentication tab says that it is verified. Yet, both DKIM and SPF warning icons presist! Please help me. Thanks!
Mail account blocked 1.8 Sender Address Blocked
Hi Zoho, I sent out a mailout to various customers and accidentally went over my limit, now my outgoing email is blocked.... Please unblock. I will look for an alternative way to send such emails in the future.... Thanks and kind regards, Adam
Archiving from Web and Desktop mail client works differently
Dear Team, I have been an avid G Suite user.. And quite like their simple straight-forward Archiving functionality. No matter whether you mark an email as an archive in their web version (mail.google.com) or via any Desktop email client (Outlook), the emails are under Archives folder / label. Now, with Zoho Mail, I found a strange thing: [using zohomail.com] An email which is in inbox, if you mark that email "Archive" via the icon, it's not available under "Archived" filter under Inbox. It's not
Custom Logo Size Problem
I have a custom script logo in .png format. When I upload it to the Control Panel, it looks like the right size but then when I go to the Mail window, the logo is far too small, almost illegible. What am I doing wrong. pgn file attached. Thank you.
RFC-Clueless.org Postmaster Submission
I recently checked my domain and realized that it is listed on the postmaster.rfc-clueless.org for the following reason: Domain shares an MX record (mx2.zoho.com) for a mail exchange which will not accept mail to the administrator. So, does Zoho follows the RFC? Thanks, Hartanto
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked I am still facing this problem plz solve this soon
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked when i am sending mail this showing this error plese help me
Domain Varification
I registered domain with zoho, I want to verify it in order to register the emails and use it but ZOHO is not in the list of ( DNS Hosting providers ) since domain and emails will be from the same provider , I think it should be automatically verified ?? if no then how to do it best regards
How can I move email messages from external pop3 account's inbox into my zoho mail inbox.
I have connected my zoho account with an external pop3 acoount that I have. My intention was to receive all messages into the same inbox, After setting everything up, I realized that a separate inbox is created for the pop3 account. My final decision was to set permanent forwarding of messages form my other (pop3 account) to my zoho mail address. However, numerous messages have already been downloaded into the separate pop3 inbox. Unfortunately, during the pop3 account setup, I had chosen not to
mobile number- two step authenication
The two step authentication process will not accept my mobile number? Can you please tell me what i can do to rectify this issue so i can keep using zoho, Thank you.
Verification code arriving in chinese saying "unesco"
Hi, i cant get the verification code, every time i request it, it arrived with chinese nonense, and google translate says unesco.org repeated 2 times, china is on the other side of the world from where i live. domain: belgian.com.ar
Account blocked
Hi, mi acount fernando@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Best regards M Fernando
Forwarding copy of mail
Hello Is there a way to send notifications of new Zoho email to Yahoo? I don't want to forward the email, I want keep it on Zoho but just get a notification in Yahoo. Thanks.
Email error
Hello, The senders receive this error: I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <vsendino@uberta.es>: host mx.zoho.com[204.141.32.121] said: 559 Message not committed due to internal error (in reply to end
What the heck is going on with Whitelisted email addresses?
Today, I logged in and looked at the Whitelisted Email Addresses section. I've not added any addresses to this list and yet there were hundreds already there. Almost all of those hundreds were actually addresses from spam messages I'd received. WHY is Zoho automatically whitelisting email addresses for me and why is that whitelisting so inaccurate? Also, how can I delete them in bulk? If I did it one at a time, I'd have to click over 300 times just to clear this list! Here is a small sample of the
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I just transfered my e mail to zoho over the past weekend and now I get the above error and can t send e mail from my address info [ at ] topdefence [ dot ] ca. I migrated all my e mail to zoho but a few older e mails requested read receipts and that I guess triggered the e mail block. Can you please unblock the e mail address.
SPF Not working
Dear Team, I have updated the SPF and DKIM in my Domain host and since it is not reflecting. Facing below issues: 1. All emails which are shoot from my zoho account to gmail are having "?" symbol. 2. Getting below message in my zoho -> control panel -> dashboard Immediate Action Required ! SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Learn more DKIM entries in your domains DNS are not configured to match with Zoho.Please
DKIM Selector
I am unable to verify any DKIM selector or set a default selector.
not receiving email messages with links
Good day, I have been having a problem for the last 4 days. I am not able to receive email messages containing any shortcut links to any web addresses. For example, I am in my office and I found a good tool online, and I need to send myself an email with a link to that web page. If add the web page address (in hyperlink mode), then I don't receive the email message. I used to receive these type of messages with no problem, only lately I am not able to. Please help. Thanks in advance.
DKIM Verifiation - again and again
Hi, we have created DKIM and SPF records in domain dns and verified successfully. but still same message pops up again. Kindly check
blocked account (I guess)
Our "ops@..." email pop3 seems to be blocked by the server , I think the server thought someone was DDOSing it because I fetched too many emails too often from last night. Can you help? Thank you, Mani
Unable to add domain
Dear All, Recently I have buy a domain but its unable to add in my zoho cpanel, There are no domain added in my cpanel but it gives error "the date you have entered already exists" Kindly see screenshot and do needful Thanks in advance. - Ishan M
Can send but can't receive
Can you please look into it? I updated the settings 24 hours ago.
proble in receiving in mails spf is right , mx records are right please help
hello sir , i am facing a problem in receiving mails after changing my web hosting but after that i have make suitable changes as earlier double checked that the spf records is right and the both mx records is same as provided by zoho but still i am not receiving a mails . after changing my web hosting service i made the changes in dns zone file according to zoho both mx records and spf reords please help me
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