Unable to receive email since yesterday
Hi all, I am suddenly unable to receive emails to all my emails under zoho since yesterday. It was doing fine for 2 months, and all of the sudden I am not receiving any emails. I did not change anything important recently.Unable to receive mail from cf7
Hi all, I use zoho mail to receive data from filled contact forms on my website. As of yesterday, all submitted forms are not sent to my email, may I know why?Why my e-mail block?
Hello, I have a problem, I loved the zoho mail, I use it in my host company as main email, I use it to convert all my alias emails into a single receiving box, and also to trigger my emails via smtp, my platform is whmcs that trigger emails for new orders, invoice reminders, new registration, password recovery, and so on. Nothing from email marketing, just emails for running the company, I hired zoho mail for this purpose, unfortunately I had my email blocked today, I did not understand whyAsk the Experts #6: A 5-hour live Q & A on using Zoho Mail account via IMAP
Zoho Mail can be accessed in multiple ways, via web, mobile apps, IMAP, POP and so on. IMAP is the one of the most popular protocols by which our users access their Zoho Mail accounts in Desktop clients like Outlook, Thunderbird, Mac Mail client or in mobile devices' native mail clients. In this month's Ask the Experts, we would like to discuss about accessing your email account via IMAP. Configuring IMAP in Desktop/ Mobile devices Choosing specific folders for IMAP IMAP- Sorting out any existingCant no receive emails please help
hello I can not receive emails in this email to unlock my account and free space I thank you in advance contratista3@prodesarrolloltda.comEdit and reply attachments online
Edit and reply attachments online if the attachments can be viewed and edited in Zoho mail. Such as .excel .docx .ppt files. We don't have to download it, edit it, upload it and send it to the sender.I’m not recieving emails
I’m not recieving emails on my zoho account. When I tried to send an email from my gmail account to test it I recieved the following message. “Your message couldn't be delivered to shane@greenmindedsolar.com because the remote server is misconfigured. See technical details below for more information.”553 Relaying disallowed
Please fix it asap. admin@socme.inConventional email public distribution list?
Can I create a mailing list in Zoho mail? I just want to be able to make a list of email addresses and give the list a name. Then when I type the list name, the list of email addresses will be automatically listed. When I create a group it sends an email to the people in it, asking them to confirm that they want to be in the group. I don't want this. I just want a mailing list so I don't have to add in every email address every time I send an email to that list of people.Mail - IP Restriction
IP restriction is working fine with browser, but when we try through mobile app(Blue mail) we are able to access it, inspite of having restriction Thanks for your helpWhere to contact Zoho support
Any live chat etc? I have set up email but I have a problem with it. Emailed them yesterday but haven't got any reply.new email account
Trying to setup a new account. I already have one working account for email that I think was setup automatically for me. I've tried everything and cannot figure out how to do this. All the links in your help pages don't seem to go where they say they will. If I could find the total settings for my existing account then I am sure I can set up a new one. I'm used to Outlook and 2 or 3 pages of settings per address. Where can I find something like this?mailbox size nearing quota
How can I sort my inbox mails with attachments according to size?Outgoing E-mail Blocked
Hi. The last few days I've been unable to send e-mails through my e-mail client, Thunderbird. When using Zoho Mail I can send e-mails, but in Thunderbird I receive an error message and nothing goes through. The message reads as follows: "An error occurred while sending mail. The mail server responded: 5.1.8 Email Outgoing Blocked. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>. Please check the message and try again.". I've also attached a screenshot of theShared mailboxes in zoho mail
currently with our provider "Microsoft", has "Shared mailboxes". This mailbox is shared by people who are no longer there so that others can see the history of the emails without buying another license. https://technet.microsoft.com/es-es/library/mt577278(v=exchg.160).aspxNot receiving Emails after MX records update
Hi, I got an Email from Zoho that asked me to make an update in my MX records - to remove priority 0 and to add priority 50. For some reason, since then I stopped receiving Emails. That was more than 48 hours ago. Anyone can help out, please? Thanks in advanceCannot send emails from custom domain
I have set up Zoho Mail to work with my own domain, and it seems to work with Gmail and Yahoo addresses just fine, but I keep getting this error when sending to this one email. (I've censored personal details in the error message below) Could you help me figure out what is wrong? I have added MX and SPF records for my domain so I don't understand why I cannot send this email. Thanks for any help in advance! This message was created automatically by mail delivery software. A message that you sentCan't receive e-mails from COMODO SSL
Hi everyone, i just bought an ssl for my site. But i can't receive any e-mails from them. My account is working good. Just can't mails from comodo ssl. Registrar says, we're sending u the code but ur mail host blocks "comodo". What should i do?Mail for Desktop: No support for two-factor authentication?
Attempting to log into the new Zoho Mail Desktop app does not work for accounts with two-factor authentication enabled. Instead of logging in after entering the login details, it jumps back to the login form without any error message.Option to set a public sending name for a group
If I created a group named Sales i.e. sales@mycompany.com when an email is sent to someone the display name in their email client is Sales. If the group name is My Company Sales, it makes it inconvenient for internal use as every group look the same as they would all be prefixed with My Company, e,g My Company Accounts, My Company Sales etc. It would be nice if there was an option to set the email display name for emails sent internally separately from emails sent externally, or even just an optionYou do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Trying to register a domain and i get this error. I've tried creating different account but no luck. Why does this happen and can i do something different to l avoid it in the future?Frequently can not receive email or send email
Hello, My domain sometimes can not receive email or send email. But, 2 weeks ago seems everything is fine and have no problem. Could you please help me out? Now when I was making the email test, I saw the message: "mail.extmail.org gave this error: Remote server returned not permitted to relay -> 554 5.7.1 <liurenfeng@bio-bench.com>: Relay access denied" Thanks,Can't receive email
Hello, my email domain recently can't receive or send email successfully. I made a test to send email from my private email address to my domain, I received "Undeliverable". It is mentioned that it might be related to "misconfigured settings". Please help me to check the problem. Thanks in advance,Just set up Zoho email, I can send but not receive email.
Can this be fixed?I can send emails no problem, but cannot receive emails.
For my email (recruitment[at]collegecloutshop[dot]com) I can send emails but cannot receive them. Is there some way to fix this? I am not sure how to go about fixing this issue. Thanks.Domain already token
* This domain is already associated with this account "*****19". Please help to get zoho service. i created a new domain and i see that error. Please unlock my domain pls. domain : iprotek.cl I can proof owner of domain .Some contact groups not appearing in auto-fill
I've added a number of contact groups as per https://www.zoho.com/mail/help/contacts.html#alink8 Only the first contact group category I added appears via autofill when composing an email. Any clues?How do i can recover the super admin password for ZOHO MAIL if i change my phone number?
Hi, I created an account in zoho mail for one customer under domain "demandatulesion.com". They lost the password for superadmin user and they need to recover this asap. Can you help me with this problem?. The account name is admin@demandatulesion.com. Thank you for your help. Note: they don´t have the phone number registered in zoho mail to receive the recovery code.Zoho mail - Usage policy question
Hi. Can I use Zoho email to send automated replying emails from my web sites? For example: I have a contact form on my website and I want when someone is sending message from the contact form to be sent from system zoho email, for example - noreply@mydomain.com Is this allowed? Currently I am using the Zoho mail for WordPress plugin and I have all my details in the Zoho developers console and it is working perfectly. I'm on paid subscription on Zoho Workspace. Is this allowed for continuous use orMails going out but not coming in
Im having issues receiving mails in one of my users. But outgoing mails arrive just fine.535 Authentication Failed
Hi For some reason I have been hitting the above issue when using SMTP. I have not changed any settings on my side and have stayed away from 2 factor authentication and setting up an application specific password. Any pointers? thank you.I can send but not receive e-mails
Im new in the platform, the company gave me to administrate the "contact@kittenuniverse.com" mail. I started using it and I realize it can't receive any of the mails that are send to this zoho mail. Someone can help me?Mail sends
Hello Zoho team how many emails can I send from an account, ie from ism@mundorebel.com to how many accounts can I send an email as for example: mail1@domain.com, mail2@domain.com, mail3@domain.com, mail4@domain.com, etc... see the link https://snag.gy/yK0cwO.jpg thanksConfused about email setup and verfications
Hi, I am starting a new business and trying to set up all of the email addresses I would need. For example: myname@companyname.com, socialmedia@companyname.com, annoucements@companyname.com. I am using the free Zoho Mail version to test out the service. I have made the three addresses above with the email admin, and have Zoho mail linked to my company's domain. However, I am running into issues and confused as to how to use Zoho best. For example: I want to use the announcements email to manage myNo longer receiving e-mails, cannot properly configure DKIM and SPF
Hello! When I initially set things up, it looked like SPF and DKIM were working. I got e-mails just fine and they'd mostly get through where I wanted them to go when I sent them. I've constantly had the little notifications showing they weren't working. I figured since I could receive e-mails I wouldn't worry about it. But today I thought I'd try to fix it. I changed some DNS settings and I think I broke something. Now it says that MX stuff isn't configured, I don't get any e-mails, and I can't figuregroup e-mail not working from external sources
Hello I've created a group contato@solstice.pt with an alias geral@solstice.pt but neither of these addresses will forward received e-mails to the members of the group. Can you help me?Standard vs Free
If I bought standard plan for my main account, can I still use free accounts for my domain and additional domains I add? I want to add an additional domain to my account but it says I have to upgrade. Is it possible to only upgrade my account, add a new domain and use that domain with free users?Can't receive email
Hello. When in dashboard, all is green, except DKIM ... But I can not receive emails. I get the 553 Relaying disallowed error. Can you check and tell me what is wrong? the domain is lexus-expert-translations.ro and the email account is office@lexus-expert-translations.roCannot Access Contacts !!!
In the sidebar on the left, clicking on the different options takes me to the proper view, except for Contacts. Clicking there nothing happens. I need to add new contacts and update an existing contact - PLEASE HELP !!!Cannot Access Contacts
In the sidebar on the left, clicking on the different options takes me to the propper view, except for Contacts. Clicking there nothing happens. I need to add new contacts and update an existing contact - PLEASE HELP !!!Next Page
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Weekly Tips : Customize your Compose for a smoother workflow
You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout justWeekly Tips : Teamwork made easy with Multiple Assignees
Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate remindersWeekly Tips :Instantly find what you need with Attachment Viewer
Your inbox must be packed with project emails, shared notes, and scattered attachments. You are looking for one specific file—a presentation slide or maybe a media clip from a team update—but don’t want to dig through endless email threads or switch betweenWeekly Tips: Insert frequently used phrases in a jiffy using Hotkeys
You often find yourself using similar phrases in an email —like confirming appointments or providing standard information. Constantly switching between the mouse and keyboard interrupts your flow and slows you down.Instead of typing the same phrases overWeekly Tips: Customize alerts from your Priority Users
You might receive hundreds of emails daily, but messages from your manager, clients, or team leads often require immediate attention, as they may contain urgent requests or critical updates. How would you ensure you never miss important messages from
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Weekly Tips : Customize your Compose for a smoother workflow
You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout justWeekly Tips : Teamwork made easy with Multiple Assignees
Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate remindersWeekly Tips :Instantly find what you need with Attachment Viewer
Your inbox must be packed with project emails, shared notes, and scattered attachments. You are looking for one specific file—a presentation slide or maybe a media clip from a team update—but don’t want to dig through endless email threads or switch betweenWeekly Tips: Insert frequently used phrases in a jiffy using Hotkeys
You often find yourself using similar phrases in an email —like confirming appointments or providing standard information. Constantly switching between the mouse and keyboard interrupts your flow and slows you down.Instead of typing the same phrases overWeekly Tips: Customize alerts from your Priority Users
You might receive hundreds of emails daily, but messages from your manager, clients, or team leads often require immediate attention, as they may contain urgent requests or critical updates. How would you ensure you never miss important messages from
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