The SPF record verification fails
I have set the SPF record for my domain correctly, according to zoho's SPF configuration guide. Also I used some tools to check my SPF record, and all showed it is correct. But the control panel still shows that I haven't finished the verification. So how to deal with it? Thanks in advance.Sync Gmail for Admins
Hello. We migrated from gmail to Zoho mail a few years ago, but some users want to be able to use gmail. I have set up dual delivery in the Zoho Mail Admin console. This is working fine. I can't figure out how to sync outgoing emails. Specifically, ifNo puedo enviar correos, outgoing blocked
No puedo enviar correos, me sale un mensaje de error outgoing blocked. Pueden revisar y desbloquear la cuenta. GraciasRestore deleted account
I delete one off my accounts on the control panel off zoho business but i need to restore it using the same username. How can i do that? ThanksBest email set up
Hi! We are a non-profit and just recently gained Zoho as our email host. We have 10 email addresses available and 10 positions that need those email addresses. Every 3 years (or less) the people holding these positions change and the necessity comes whenunable to verify mx configuration
hey I have added mx configuration as per the instructions in the respective domain, yet I am unable to verify that.Issue with Missing Email on Reply or Forward
مرحبًا بفريق دعم Zoho، أواجه مشكلة مع Zoho Mail. عند الرد على بريد إلكتروني أو إعادة توجيهه، لا تظهر الرسالة الأصلية أو البريد الإلكتروني المرسل بشكل طبيعي للمستلم. بدلاً من ذلك، يتم عرض رمز ثلاثي النقاط، ويتعين على المستلم النقر فوقه لعرض البريد الإلكترونيMy domain provider does not support to DKIM records
My domain provider does not support to DKIM records in zoho mail. It does not allowed underscore in a TXT name but zoho had provide DKIM records already with an underscore This is the zoho provides But my domain provider does not allowedLost ZB Code
Hi, Please what is the ZB code for my domain? It was mistakenly deleted. Please treat as urgent.My email id is blocked. My storage is exceeded 5GB. Deleted unwanted emails.
My email id is prem@justbootup.com. I tried to unblock ,but it says only for the paid user. Can you help to unblock?.Zoho Email Not Working After Domain Transfer and Nameserver Change
Dear all, I hope you're all doing well. We recently transferred our domain, which is linked to Zoho, to another hosting provider. As part of the transfer, we updated the nameservers to the new hosting provider's ns1 and ns2. However, after this change,Can't add Email Alias - AS101 error
Hi, It won't let me add a alias email address on any of my domains under Admin Console, User, add alias email address it just says AS101 error, I have never had issues creating an alias address before Please fix thisThe email address you have entered belongs to a different deployment/region.
Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below - The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forwardHow to display profile picture for distribution list?
I am Admin of a Zoho Mail server and we have distribution lists along with user accounts. I am able to set Profile picture for the users and it shows when the email is sent to another companies. The members of the groups can also send email from thoseForgot my email management account
Hello, I am the administrator of ihomemix.com. I can’t remember which email address I used to register the account and then opened the email service for ihomemix. I can’t see the subscription period of my email function when I log in with this account.Chanel Partner
Any Zoho channel partner or dubai based company who will help us for getting zoho services including the training for our staffRe: constant rejected email form and to my account
Hi, have had several rejection when I sent an email to Zoho account as well as other people have sent emails to my as your health Centre they have account and all aspects have been ejected. i wonder why the email are rejecting to and from. If you seeHow do I redeem credits?
How do I redeem credits that are shown in billing section?Storage addon failed to upgrade
Hi, I am trying to purchase addon storage, but i am getting upgrade failed error Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please visit our Contact Us page to reach out to the appropriateSend email is not authenticated
Hi, I’m getting an error in Gmail, when receiving an email from my account in zoho, my email is already authenticated in my domain, and I don't know why I keep receiving this message... also testing in outlook, the message goes directly to "junk".Missing Folders on iPhone Zoho Mail
Under mailboxes on my iPhone, I don't have an inbox, sent folder, deleted photo, etc. See pics.Unable to Access Admin Console and Email Sending Issues
Hello Zoho Support Team and Community, I hope this post finds you well. I am currently facing two significant issues with Zoho services: Admin Console Access Issue: Every time I try to access the Zoho Admin Console, it gets stuck on the loading screenNecesito el código ZB para mi cuenta
Hice cambio de servidor y no encuentro el codigo unico de cname.Delete Zoho Mail Account accidently from Admin panel
Is it possible to restore deleted email accounts with all data.Zoho Mail
My domain and email hosting is Ionos, I'd like to switch to ZOHO, I purchased 1 user to do the test, I don't know how to set up. I have the following issue: 1. I tried to only transfer 1 mail account to test, once I set up as the suggestion, all otherReceive emails
I am unable to receive any mallsGetting a "Unable to connect to your account" error during migration from Gmail to Zoho
Hi, I'm trying to migrate ges@gesenterprise.com accounts from Gmail to Zoho. I'm getting a "Unable to connect to your account" error and I can't figure out why. I have tried many options but no luckMigration O365 vers Zoho
Bonjour à tous, J'ai déjà migré 4 users sans problème depuis O365, tout s'est bien déroulé. Je maintenant migrer d'autres users mais l'inter face plante et je ne trouve pas de solution. Qd je souhaite ajouter les nouveaux users à migrer j'ai le message'email address already exists'
I deleted a user from my organization and want to use the same email address that user had, but the email address seems to still exist somewhere as I get 'email address already exists' when I try and create it. I have deleted the entire organization andAttempting to migrate email data from Outlook failed (repeatedly)
'Authentication details provided was rejected by Source server. Kindly provide valid username and password.' That's the error message I keep getting when I try to migrate my old email data from Outlook to Zoho. I've confirmed the username / password areSPF configuration in DNS
Hello Zoho Support team, I have a problem with the configuration of SPF. I have read several documentation from Zoho to configure it properly but it is still not configured properly as you can see here https://zohomail.tools/#runChecks/sans-institute.onlineTo unsubscribe from your paid subscription in Zoho Mail, if you can't find help anywhere.
For ZohoMail users who wish to cancel their subscription, we noticed too many requests, we are not stopping you from staying free. To cancel your subscription, login to https://mail.zoho.com as Super Admin >> click Control Panel >> Subscription >> CancelError AS101 when trying to add a new email alias
Hi, For my domain, simplycompli.in, I would like to remove the alias email ID prateek@simplycompli.in , but I'm getting error when I'm trying to replace it with a new email ID. Can you please help?Unable to create same email after migration to Zoho
Hi, I recently migrated from hostinger email to zoho email. After verifying all TXT fields, I'm able to create new email ID and send/receive emails from this email. However, I'm trying to create the same email ID that I was using in Hostinger but I'mMX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentallyPOP/SMTP access authentication failed
I am unable to log setup outlook for my zoho mail account. I am using these settings pop.zoho.com port 995 SSL poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can youUnable to send email from PHP using smtp with PHPMailer
<!DOCTYPE html> <!-- To change this license header, choose License Headers in Project Properties. To change this template file, choose Tools | Templates and open the template in the editor. --> <html> <head> <meta charset="UTF-8"> <title></title> </head>Email fetching/downloading from IMAP Problem.
Ive been trying to fix a fetching problem with my IMAP on Zoho Mail in a month now. I cannot manage it to sync eventhough everything says succesful, Then i deleted IMAP and added again. But now my Folders does not even show up. I have no idea. ThanksMaximum incoming email (attachment size) limit
I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these553 Relaying disallowed
Hi, I have been trying to set up email hosting for my domain benporter.co.uk with your service here is a screens shot of the DNS records I have setup: I am able to send out emails from ben@benporter.co.uk but when I send email to this address from anNext Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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My two accounts have been blocked and I am not able to unblocked them myself. Please respond to email, I am traveling and this is urgent."DKIM not configured"
Hello. I have been attempting get the DKIM verified but Toolkit keeps sending the message that it is not configured, but both Namecheap and Zoho show it as configured properly. What am I missing?
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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