Problemas con correos salientes deshabilitados,
Cordial saludo, He intentado por todos los medios habilitar los correos salientes de las cuentas de correo y no ha sido posible, me pueden ayudar por favor necesito solución urgente, cuando ingreso me ingreso a la plataforma me aparece que entrante esta deshabilitado, intento activarlo pero me dice que es una opcion de pago, sera que me pueden ayudar, es algo urgente no recibo correos desde hace muchos dias debido a este problema. sac@tripclub.com.co ventas1@tripclub.com.co ventas2@tripclub.com.coNot receiving emails
I had set up my mail at zoho but I am not receiving any messages even though all settings are correct. Please suggest. Thanks.Change admin user
Is there a way to change the admin user of my org?Forgot super admin password
Hi, I forgot the super admin password for the account daniel.veerapen@deromaproductions.com. I would like to have the password resetted, but it sends the link to my daniel.veerapen@deromaproductions.com, which is the same email I am trying to get the password reset for. Kindly assist. Thanks.Forgot super admin password
Hi, I've forgotten the super admin password for the account daniel.veerapen@deromaproductions.com. I am unable to reset the password. When I do ask it to send a link, it sends the link to the same daniel.veerapen@deromaproductions.com. I only have access to the daniel@deromaproductions.com. Kindly assist. Thank you.Super Admin Change
Good afternoon, I have already sent emails to both support@zohomail.com and support@zohoaccounts.com with no answer yet. I am the owner of certain domain which is associated with the Zoho Mail service. The current Super Admin is no longer in charge of the mail service administration, however he refuses to give up his roles and privileges. Is there a way to change the Super Admin of Zoho Mail other than asking the Super Admin to do it (because this person refuses to do so)? Regards, Jdisable anti spam
Hello, I am having trouble disabling the anti-spam. I have followed the instructions in this post but the spam feature is still active. https://help.zoho.com/portal/en/community/topic/disable-anti-spam Is there another setting I need to change?Problems with DKIM and related set-ups
Am new to Zoho. I am not really a techie and am having problems - the processes seem quite overwhelming. I thought that I had set up SPF correctly but in the notifications, I am notified that I need to verify SPF. Now I was trying to set up DKIM but the process as explained is unclear when it comes to the second step i.e. 'creating a text record in my DNS with the title as ... I am just lost.Adding email account with Zoho mail hosting without creating new user
I want to add different mail accounts (marketing, sales, etc.) to keep things separate in Zoho Mail. The only way I see to add an email is to create a new user, but I am the only user.CNAME ZB
I have a domain Qualyval.com, the domain was verified 3 years ago. Recently, I lost control of my domain and after regaining control all the settings were reset. As a result, I lost CNAME. Now to activate email, I need to enter CNAME in godaddy DNS. Please can you urgently mail me the CNAME ZB code to rai.pramod@gmail.com P.S: Don't say that your domain is already verified and hence there is no need for CNAME. CNAME is required for DNS setting without which emails will not be delivered. Many thanks.Pls reset Super admin password for smartways.tech
Hi We forget the super admin password. Pls reset or send me link on my admin@smartways.tech (this is a admin account , before today this account was our super admin, we changed it today only )Disable Mail Account Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. ThanksProblem verifying DKIM and SPF for domain
Hi, I am hosting domain selectedvpn.com on Zoho. Everything seems to be in order with SPF and DKIM, but I cannot verify it. For SPF, I tried several external services and they say everything is OK. For DKIM, I created record that exactly matches what is in my generated key. Any ideas or suggestions ?This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have created a Zoho business account for my website. I have verified the domain successfully and getting a page for adding the first user account. That's when I get "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". This error occurs when adding a user in both control panel and zoho mail Further when I try adding my personal gmail to the recovery email option, I get "this email has been marked as spam". Is it possible to change the number thatNo puedo configura un domino
Hola, estoy intentando configurar un dominio pero recibo el siguiente error: " Esta operación ha sido restringida. Póngase en contacto con support-as@zohocorp.com para obtener más detalles"3 domains and 3 emails on enterprise plan
Hi There I signed up for the Enterprise plan and I would like to setup multiple emails on three different domains. I set my main user up and added the other two domain emails as subdomains. Will this work or do I have to buy a user for each domain? ThanksMy referral bonus emails have not added to my account
Hi, I sent an invitation to my friend (using the zoho invitations) to register with zoho mail. He has now completed everything required. Neither me or my friend hasn't received the bonus 5 email addresses to our accounts. is it taking time to happen? I asked the friend to try claim bonus users option, but it hasn't even worked. Please help. if we have done these things incorrectly, let us know how to do these things correctly. (We are sure we followed the guidelines correctly) ThanksNeed to reset password but I have changed my mobile
I need to change the password on my admin account but I have changed my mobile number so no longer have access the number on my account to receive the verification code. How can i reset it?mx record haved seting but my email can't receive email
mx record at cpanel my domain : 10 mx.zoho.com 20 mx2.zoho.com 50 mx3.zoho.com but have show to set up mx , spf , dkim i ok, why ?Zoho doesn't verify MX records on a subdomain
I created an account in Zoho using a subdomain of my main domain so I can use Zoho accounts such as "user@subd.maindomain.com" Everything seems ok, except for the MX records. I already created those MX records: 10 mx.zoho.com 20 mx2.zoho.com I did this like an hour ago and Zoho still doesn't find them. I even used MXTOOLBOX to check and I can see the records, but Zoho doesn't. Zoho: MXTOOLBOX:Unable to create account in Zoho Mail
Hello: I am unable to create any user on my Zoho Mail account. I am getting this error This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Regards.Change Default Email Account
I want to change the default email account to another email I already set up but can't find how to do this. Any help is greatly appreciated!Unusual activity detected from this IP. Please try again after some time.
Hello, I am getting the following error when trying to add users: Unusual activity detected from this IP. Please try again after some time. I was able to add a few users (3-4) and had to use another computer to add another 3. Each time I keep getting this error and now I can't add anymore. Please assist. Danny KZ101: Oops! Something went wrong, please try again later
I'm having this mistake. In several users of my organization was disabled and when I try to enable it, or delete it, I have this error "Z101: Oops! Something went wrong, please try again later." my accounts waiting your replay ASAP.This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
This message pop up when adding users.. kindly fix it on your end " This user is not allowed to add in Zoho. Please contact support@zohomail.com for further detailsUser already exist in your org
I asked for help in the mail and nobody helps. I can not create two users tamara arroba linksearch dot com dot br and lilian dot pear at linksearch dot com dot br. Help meHow can I delete email alias?
I can´t find a solution how I delete Email alias on a mail account. I have for the moment a Zoho email as alias and this is the first email-adress when I write a new email. I want to take this away and have my own primary adress as default. I have registered it as primary, but the other one is first.Help me to resolve my email issue(Urgent)
Hi, Dear Zoho, Can you please help me to resolve my email issues? We just changed the email hosting to change the cname I'm not able to find out the cname or html file for the website verification. I was email to support@zohomail.com from hghtv1@gmail.com but one respond through that. So please respond me on my gmail hghtv1@gmail.com. Waiting for your reply our emails are not working from last 10days plz help me. I'm waiting for your favorable reply.. thanks AbubakarDeleting Emails Interval
How many mins / hrs until it show up on the zoho admin account the free up space on deleting emails.This user is not allowed to add in Zoho
Please I tried to add a user to my account chestay.com, but I got the message below.: Please assist This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further detailsLUnable to create Email Account and Email Control Panel
Dear Sir/Madam, After successfully validating the domain I have tried to add alias for my domain I am not able to add, please help me to fix this issue. Thanks and Regards, DavidHelp! Cannot receive email
Hi , I Cannot receive and send email , Please help me to fix it . Thank You.login with phone number !
hi i clean up my browser so i cant not login any more with my phone number and the email i forget it please can you check my account ! and wen i type my phone number i get error "invalid phone number " i create new 1 and wen i put my phone number i get " Mobile number already exist " my phone is "+213676****87"Can't acccess administration account and the control panel
Hello, I registered with admin4@bioghananetwork.net as my administrative account and I set up two additional users. When I try to log into the admin accounts with the above email, I am directed to david@bioghananetwork.net after I log in with the credentials of admin4@bioghananetwork.net so I am unable to access the control panel. RegardsCould the delete spam option be improved on the admin pages
Currently, Zoho is doing a good job of moving spam into the holding folder, but selecting all for deletion does not work well as the site will only allow a selection of 100 or less messages to be processed. The result is that I (and guess others) do not empty the folder as it takes far to much work.Cancel Subscription & Close Account
I'm posting this here as you have not responded to my emails. I've been trying to cancel our subscription and close our ZOHO account as per https://adminconsole.wiki.zoho.com/accounts/Closing-Account.html but I cannot delete the orginisation without cancelling the subscription and cancelling the subscription does not work - I get a message "Subscription cancellation failed". I've spent many hours going round in circles. Please advise what to do or better still cancel the subscription. Many thanks.Restaure Deleted Account
Hello, i create today an zoho account, but i deleted this account, it's a misstake! it s possible to reactivate this account? thanksCan send email but cannot receive.
Can send email but cannot receive. Please fix my problemEmails are getting error 550
Hello, I setup zoho on a domain just as instructed. MX RECORDS: https://dl.dropboxusercontent.com/u/3084937/Screen%20Shot%202013-09-13%20at%205.49.32%20PM.png DNS RECORDS https://dl.dropboxusercontent.com/u/3084937/Screen%20Shot%202013-09-13%20at%205.49.56%20PM.png But when i try to send an test email to the zoho setup account it dosent go trough. Please advice. thanksLost admin super account
Hi! I forgot address and password for superuser account. We can't access ZoHo Mail control panel. My domain is blustudios<dot>com<dot>brNext Page
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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Unable to continue payment
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help meVerified Mark Certificate
Hello Dears, Can anyone help and check my mail or direct me to the desired person who can add the verification tag to my mail https://www.zoho.com/blog/mail/email-authentication-with-bimi.htmlHelp for the alisa adding
Sorry, I would like to add a paypal alias on my domain email address. However, the system blocked it. How can I do it?mail admin not loading
i am trying to login to mailadmin ... gears keeps rotating forever... its not a password issue whats so ever ... not cookies issues whatsoever from android app i can login but there so few things to do from there .. i changed ip address the same... iUnable to confirm Super Admin assignment — confirmation button not working
I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when
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Important update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performedImportant announcement: IPv6 support in Inbound gateway
Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related toAdministrators now have permissions to access the Subscription and Payment details.
Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requestsMove ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!
Dear all, We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features. Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introducedAnnouncement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
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