I can not expand the window
I can not expand the window zoho mail desktop app
where do I find my zoho code?
Hi guys, I need assistance. I'm trying to link my zoho account with my shopify domain and it's asking for my zoho code but I cannot find where it is with in my settings. Cheers,
Can't verify DKIM (TXT dns record)
Hello. I manage my DNS record from Digiital Ocean. All of the verifications were completed, except for the DKIM. I copied the value and added it to my DNS records, as you can see in the attached image: I waited for more than 5 hours. Please tell me what else I can do. Thank you in advance.
Folder gone from webmail but visible in Outlook client **HELP**
Hello, I am missing a complete set of top level folder in my inbox. The folder is called "Instagram". How can this happen?? Its visible in Outlook but not in webmail...? I need this restored. Thanks.
I can't receive email from external address
Hi please, i need help, I created an account, but when people sent me email, they received this message: My account is: xxxxx@jockeyplaza.com.pe. De: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@jockeyplaza.onmicrosoft.com> Enviado el: Wednesday, 7 de November de 2018 15:18 Para: Belen Cabrera Asunto: No se puede entregar: PRUEBA ak47 rechazó tus mensajes a las siguientes direcciones de correo: xxxxx@jockeyplaza.com.pe (xxxxxxx@jockeyplaza.com.pe) El servidor de correo electrónico
Keep getting ResponseCode 421, 4.7.0 error
Hi there We've been getting this error message for weeks now whenever we send a group email to our staff many of whom have Gmail addresses. It's very problematic so we would appreciate it if this could be looked into? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 04 Nov 2018 12:16:33 -0800 from .... ----- The following addresses had fatal errors ----- [Status: Error,
How did someone use my email?
One of my board members received this email which appears to be from me. Although I never send it. By looking closer at the recipient name I see it's my email address followed by another in <>. I'm assuming I didn't get hacked so how does someone do this? Should I be concerned? “Hacked” email below ============ Forwarded message ============ From : Luis luis@forestparkhoa.org<carloi914@aol.com> To : <joe@forestparkhoa.org> Date : Fri, 02 Nov 2018 14:55:02 -0500 Subject : Re: ============ Forwarded
Outgoing Mail Blocked
Hello, can you guys please unblock the outgoing on one of my email addresses? Control Panel does not say why it was blocked.
My mail dosen't auto delete mails from inbox
Hi i have mails configured on outlook to auto delete from server after 5 days but it doesn't auto delete. i'm using POP and Auto delete feature in already turned ON in web mail. please help. URGENT. EMAIL ADDRESS: themiya@tjay.lk thanks Shanaka
Failed to deliver the emails, began today - DOMAIN_NOT_RESOLVED
Failed to deliver the emails, began today We have used normal emails for the domain @ hotprintind.com.br. Today, two hours ago began to give problem in sending the emails, the error message that appears is: DOMAIN_NOT_RESOLVED This message appears for any domain, I already tested the domains and they are ok. It seems to be a problem on the zoho server. Thanks for any help you can give me.
BLOQUEO EN CUENTA SALIENTE POR "La tasa de correo excedió el límite"
BUENAS TARDES TENGO PROBLEMAS PORQUE SE BLOQUEO MI CUENTA Y NO PUEDO ENVIAR CORREOS, SOLO PUEDO RECIBIR. ME PODRIAN APOYAR A SOLUCIONARLO Y DECIRME QUE ES LO QUE TENGO QUE HACER PARA QUE NO VUELVA A PASAR. MI CUENTA DE CORREO ES ADESA@ADESA.COM.MX QUEDO ATENTO A SUS COMENTARIOS SALUDOS
Can Zoho Mail be run in tandem with Thunderbird IMAP Client and not changing MX?
I've been back and fourth with Zoho, however, I cannot get a straight answer - I have my own domain and currently use Thunderbird on 3 machines via IMAP. I'd like to test Zoho Mail and have subscribed to the standard package. I want to be able to use my company email in Zoho without having to change my MX settings - the idea being, if it doesn't help our workflow and I decide not to use Zohomail, I can revert back to Thunderbird without losing any of that interim content. I also have the CRM & Campaign
Recover Deleted EMAILS (Inbox, Sent & etc)
Hi Good Day, One of our employee did some inappropriate and unauthorized activities using his official company email ID. Once we came across we blocked his access by changing the password. However we assume there will be around 500 emails that are deleted from his account. We will really appreciate your quick response. Looking forward to hear from you. Best Regards,
Not receiving email from certain servers
I just opened an email account with Zoho - treasurebeach.info. I can send emails and I can receive emails form Google and yahoo, but I DON'T receive emails form other servers. One of them is returning the following error: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: @treasurebeach.info Reporting-MTA: dns; db12.domeny.com Action:
Can't send email within same domain
Hi, I have configured MX records and seem to to be able to send and receive email fine. But I can't send email to other email within the same email domain. Eg, I can't send email from a@domain.com to b@domain.com. Keep getting Undelivered Mail Returned to Sender error returned email. The content as followed This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. [Email] INVALID_ADDRESS,
I can send email to customer. However, I can't receiw Email.
Dear Sir I can send email to customer. However, I can't receiw Email. I have set Cname & MX record in Domain Manager (Namesilo.com) as manual. However, Zoho.mail have noticed to me that"Your domain nakuza.com emails are not delivered to Zoho Mail. The MX records of your domain nakuza.com are not pointed to Zoho Mail."
Email Send Issue
Changed my password and know i cant send email. SMTP error and wont take password. i can receive but not send. Tried old password but did not work. Please resolve? Thanks By the way the settings are correct. I have not changed anythignother then the password.
Email delivery issue
Hi, I have a green check on all every thing, image below But still i am not able to receive or send emails All the emails from zoho are showing in Queue however all the emails send from my other email to zoho are being rejected, Rejection msg is "Your message couldn't be delivered to md@thezoom.ae because the remote server is misconfigured. See the technical details below for more information"
E-mail addrerss
Hi, I have a free account and I would like to know if I may add e-mail adresses with my donain ? Thanks Marco
HELP!! can't get email: ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
I installed a new email client. Possibly it downloaded all the old email and cause a problem. But now suddenly I cannot download any email in the old computer. I have to use webmail which is still functioning. Can someone help fix this? POP< -ERR Service Unavailable *** error occurred on authentication *** Authentication failed.
All emails reaching to spam
Dear Team Without any reason all our emails reaching to spam ,i have cross verified with all blacklist check and no where our domain or ip is listed but still our mails reaching to spam ,so please have a look into this and do need ful .Domain is www.pick5cricket.com
SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery.
Hi Support Team, I kept receiving this error: SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. I am not able to understand this and what does this mean and why is this occurring? Can you please help with this?
Archived messages disappearing
Hey Guys Just testing my zoho account prior to going live and noticed that when I archive messages they disappear. They do not appear in the archive folder as they should and indeed as messages did when we opened the account last month. I can see the earlier archived messages but not the ones archived today. Are the zoho servers having issues? Does this happen often? We were going to use zoho for customer support but having second thoughts now. Thanks!
SPAM score test result (not problem, asking for help :) )
Hallo, i try some "Spam socre test" - it seems to be OK 10/10 for not SPAM. http://www.mail-tester.com/test-dlpv7&reloaded=4 But there is one warning in section "Spam Assasins likes you" DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid This negative score will become positive if the signature is validated. See immediately below. How can I fix it? Many thanks for help Jan Jindra
553 Relaying disallowed
Hello people, I have been searching for a solution but could not find an actionable plan. I've got my domain aprods.com from another hosting company. I am using this domain for zoho mail (info@aprods.com and import@aprods.com). My aprods.com hosting got cancelled and because of that I was not able to receive messages in my import@aprods.com zoho email account. I was only able to send messages. Now I activated my hosting again and updated the MX and SPF settings to be correct. Now I can receive emails
Zoho app to use Zoho business domain email on my web site
Hi Dear Sir! Can You suggest any App to use Zoho business domain Email on my web site Thank You Vladimir
Unexpected Server Error Sorry!
Hi Facing in error, unable to login Mail. Unexpected Server Error Sorry! Due to an unknown error that occurred in our server, the page cannot be opened now. Please try again later. Facing this error in both Admin & user Email ID. Domain : acharyamediaevents.com Able to access control panel but not able to access Email. Please check Screenshot. Please resolve it asap. Thanks
CODIGO VERIFICACION
MUY BUENAS TARDES LES ESCRIBO POR QUE TENGO UN PROBLEMA CON MI CORREO Y ES QUE CUANDO LO CREE TENIA UN NUMERO ******792 QUE YA NO EXICTE Y ES QUE AHORA INTENTO ACCEDER AL CORREO BRAULIO@SANAMOVIL.COM Y ME ENVIA UN CODIGO DE VERIFICACION DE NO LLEGA POR QUE YA NO DISPONGO DE ESE NUMERO DE MOVIL, Y QUISIREA RECUPERAR MI CORREO YA QUE ES EL CORREO DE ADMINISTRACION DE LAS DEMAS CUENTAS GRACIAS
URGENT SFP Error when sending emails
Hello, i am recieviing a boince back when i send emails out. When running a sender score check i get a SFP error, but this is new and never had an issue for the past year.
Adding more users to account
Hi, I'm trying to add more users to our account and its telling me : Unusual activity detected from this IP. Please try again after some time. ? tried yesterday and today and still same
Cuenta bloqueada gerencia@gersoips.com
Buenos días Por favor necesito desbloquear la cuenta gerencia@gersoips.com esta fue bloqueada por que excedio el tamaño del buzón pero ya se borro en un 90 los correos Si me pueden ayudar les agradezco mucho Mailbox Actions Saliente deshabilitado Entrante deshabilitado
DKMI verification fail
Hi, I followed the instructions to add DKIM, but it is failing with CPanel. Any ideas on why it is failing?
Problem with email : Mail Outgoing blocked financa@topstandart.al
Your account financa@topstandart.al has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown Click here to read about our usage Policy.
Can Send Emails But I am not Receiving emails in Zoho Account
Hello, i am using mozilla firefox to access my e-mails in my Zoho account. Since few days, I can not receive any mails, no mails in Inbox, and nothing in all other folders. But I can send emails without any problems. Can you help me please ? Regards, Rinaldi
Latest Zoho Mail Desktop Not Opening on Macbook
Hi, Since the last Zoho Mail Desktop update, I have not been able to open the Desktop application on my Macbook. When I click on the App, it seem to start a process but the Window does not appear. I have tried restarting my Macbook with no sucess. Please help!!
POP mail failing -ERR Service Unavailable
At least two users on the domain proptech.aero are experiencing the following error: Task Receiving reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR Service Unavailable The user names and passwords are correct as we can successfully log in to zoho webmail. Please can you advise?
dkim record not verify
Hello, I am trying to configure my DKIM for email. Unfortunately, it is showing that it cannot be verified. Can you please check into this problem? Regards,
envio e resposta
Boa tarde, não estou conseguindo responder nem digitar emails em meu computador!!!! apenas no celular Detalhes
I am unable to configure Zohomail in my Desktop
I am not able to configure Zoho Mail (desktop implementation). I am able to access thru Webmail. I have enabled Two Factor Authentication Kindly assist in configuring Zoho on my desktop
sincronização com outlook ou gmail
bom dia, estou tentando fazer a integração do meu email do zoho com outlook ou gmail e esta dando erro na integração, poderiam verificar por gentileza?? e o estranho é que todos os emails do domínio estão sincronizando mas somente o email faleconosco@lepinenxovais.com.br não está dando certo..... no aguardo obrigado
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