Email bloqueado
Hello, the email comercial2@tratlub.com.br has been blocked for 2 days. I already delete some emails and I'll delete more. What I need is to unblock the email. Thank you.
Unable to access email
I am unable to get logged in to my email. I get to this page and unable to go further.
disabled pop and imap
Good morning. I need your support. 1) I can not connect the accounts with the domain www.mueblesdecoenjain.com with outlook. I have entered the options pop and smtp but I can not enable pop or imap access. 2) Nor can I create emails with the point. Example: vanessa.jr@mueblesdecoenjain.com I hope your support.
I can send email but not receive
Hi! i make a zoho email with my domain two days ago. I changed the MX and I configured de DNS of my domain (on namecheap). But I cant recieve messages... I dont know why. My domain points to amazon EC2 with an apache service and tomcat. I dont know if this could generate a problems. Thanks for all :)
I can't see my sent emails
I sent many messages the 25th april 2018 but I can not see them in the "sent" file, this is not the first time.
Sending but not receiving emails?
I recently changed my Domain, I purchased a new one. I kept all of my previous emails and just deleted and added a new domain. The only problem is that I can send emails, but I cant receive it.
Zoho Mail on multiple devices
In my experience, the free version of Zoho's Email Hosting is not suitable for using a single mail account on multiple devices, as there seems to be limits on the amount of concurrent connections to the IMAP server. And therefore email fetching is not stable. I am looking for a solution to operate the same email box and calendar, on at least three different devices. Is this possible with Zoho, for example by upgrading to standard, pro, etc? Please advice, Thank you.
cannot receive email
i cannot receive emails. can u pls. assist.
Server Whitelisting
Our Service Provider has a very specific software which sends emails via SMTP. However, it does NOT support any form of encryption SSL/TLS. So they need Zoho to get their server whitelisted & allowed to send emails on behalf of tecitl.com. Or we can pay for a customize package that supports un-encryption login, pleases let us know
Auto Forwarding Stopped for no Reason
The auto forwarding stopped getting to my Gmail. I see the emails in my zoho mail box and forwarding is still enabled. I'm not sure why it stopped. Can someone look into this?? Thanks SM
Ajuda
Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked. Meu e-mail Bloqueado para envio. como faço para retornar ao normal ? Outro detalhe todos email estão indo para lixeira, como faço para mudar isso ? at Hedlei
sending-failed-reason-554-5-1-8
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: sales@biosafe.be Thank you !
Cannot receive email
To the management, Please help me on my problem. I cannot receive email in my account. On the other hand, i can only send email. What will i do? Kindly fix. JAY
email quantity
Hi First i wish to convey thanks for your free and ad-free email hosting. Please ensure me per day send email(Marketing email) quantity. Once again Thank You for your support. :)
Zoho Mail Upload Attachment API
Hello, I'm trying to use Zoho Mail upload attachment API: https://www.zoho.com/mail/help/api/post-upload-attachments.html but it keeps sending blank attachments and fails when using multipart/form-data. Can anyone post php code for this API call or tell me what the server is expecting. Thanks.
Email not received
Message not delivered Your message couldn't be delivered to admin@gloriagroup.inbecause the remote server is misconfigured. See the technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-ot0-f172.google.com [74.125.82.172]:35656 is not permitted to relay through this server without authentication. Final-Recipient: rfc822; admin@gloriagroup.in Action: failed Status: 5.0.0 Remote-MTA: dns; gloriagroup.in. (116.206.105.47, the
Deleting "whitelisted" emails that are actually SPAM
Is there any way I can bulk delete the so-called “whitelisted” email address that are actually SPAM emails? I can only do a few at a time before the system shuts me out.
MX records set on Cloudflare but not receiving mail
Hi, i've tested the configuration using https://mxtoolbox.com/SuperTool.aspx?action=mx%3agreenbits.hr&run=toolpage, and everything seems to be fine, except "DMARC Record Published", could this be a reason for not receiving emails? The only requirement in instructions was to set up mx records. Done this a week ago, so propagation should occur by now, but i'm still getting response "553 Relaying disallowed" when trying to send an email from gmail at greenbits.hr domain. Thanks in advance for any help
Server Rejecting Login
Hi, I first faced the problem of not being able to receive the emails on my outlook while everything was working fine on Zoho's webmail and mobile's mail. So in attempts to fix the problem, i tried resetting my account on outlook but setup keeps failing with the error that the server is rejecting login. I checked the configuration settings with my colleagues and your guide to configure on outlook, everything is perfect. I tried setting up on Thunderbird as well, but even there the setup is failing.
Email sending ok but not receiving - own domain
I've already gotten my domain verified and edited the MX settings so that i can use zohomail with my domain. I could send it out email, but I couldn't receive it any. I try sending from my gmail account and it said "DNS Error: DNS server returned answer with no data". my domain is shm.com.pk Can anyone help me with this matter. Thanks.
I can send emails but can not receive it. Please help with the set up
Hello, I have recently tried to set up zohomail with my domain. I can send email from my email but I can not receive it. Please guide me how to finish the set up. so that I can also start receiving the email. My email is contact@eazybreezybox.com and I am trying to connect it to my shopify store. Please help some one. Thank you
Softfail SPF record
Hello, We get a SPF-record softfail for our email address. Our SPF-record is: v=spf1 ip4:85.214.251.111 ip4:95.211.124.155 ip4:5.200.2.44 ip4:5.200.2.43 include:zoho.eu ~all Despite of "include:zoho.eu ~all" we still get the softfail. It says: does not designate 135.84.80.197 as permitted sender How come we get this softfail for this ip address and how can we solve this? Do we have to add this ip to the SPF-record or is there another solution? Hopefully we can fix this. Thanks in advance.
Not Receiving Emails
Hello Zoho I have joined your service yesterday. Followed your different guides. I can now send emails but not recieve them. The MX record / DNS settings are okay. Could you please advice? Cheers Thor.
Mail forward failure 'No such recipient here'
Hi there, I sometimes have the following forwarding failure. It is not occurring every forward. I don't know what is causing this failure. Could maybe someone have a look and let me know so I can dive in further? This is the error message that I get back: The following message could not be forwarded to info@bloemenmagazijnjohan.nl for info@bloemenbezorgenutrecht.nl Technical details of the failure: No such recipient here ----- Transcript of session follows ----- Return-Path:<bounces+3683531-33a4-info=bloemenbezorgenutrecht.nl@bestelling.bloemenbezorgenutrecht.nl>
Email not forwarded after "mark as non-spam"
Hi, I have email forwarding set up and it's working fine. Some of the mail that end up in spam are not spam, so I mark them as non-spam. Those mails, however, are not being forwarded after marking them as non-spam. Why? I found this old topic that mentions that forwarding should happen: https://help.zoho.com/portal/community/topic/spam-forwarding Any help is appreciated. Thanks.
ActiveSync not displaying all emails
I have several email accounts setup on my android phone using activesync connection but it won't display old emails (only those that have arrived since I configured my mail client). I desperately need to have access to all of my emails (I have removed the limit in the email client so there is no issue on the client side) - is there any way to allow all emails to be synced to the device, regardless of age as I much prefer being able to use activesync rather than having to switch back to imap?
Out Going Mail blocked
Hello Team, I am not able to send emails. I am getting below error message Unable to send a message; Reason:554 5.1.8 Email Outgoing Blocked. My Email:-marketing@tiits.ae
Custom Login
How can I change the Custom Login CSS ? is it possible ?
No entra correo
Hola. No recibo correos, sólo puedo enviar. Mi cuenta es depfinanciero@freemais.com Somo 4 usuarios y ninguno pueden recibir. El dominio es @freemais.com
All my mail messages get marked as SPAM
Las thursday my hosting provider went down for 24 hours. After the crash all my mail messages started appearing in the Spam folder. Today in the morning I deleted and created and verified the DKIM and SPF TXT records on my DNS. I sent myself a message to a Gmail account to check the original message. I got a SOFTFAIL report on SPF and Fail with DKIM. What can I do?
Blank E-mails
Hello, We are using Zoho Mail and we seem to be receiving a few 'blank' emails. Initially we thought this was just one or two users but it's becoming a bit of an issue. How can we fix that? Thank you
Recover email ID
I created an email account a while ago with the intention of making it my main account but I left it for ages. I have forgotten my email ID and so cannot log in, although I have managed to reset my password because I linked the account with my mobile number. Is there a way to do this? I would be happy to start a new email account but I already have my mobile linked to this one! Thanks
Not receiving emails
Hello, I tried to set up Zoho Mail so that I could also receive emails in one of the apps on my phone. However, I seem to have changed something which has made it so that I'm no longer receiving emails. Are you please able to see what has been changed and kindly change it back to the previous settings so that I can receive emails? I should note that I did this last September, just in case this helps when finding the exact change that was made. Thank you very much for your help.
Note receiving email
Hi, I just realize i can't receive any email but i've no problem sending out email to other. Please help.
Sent Email Queued
I have ActiveSync setup on my android device. I am using the gmail app to manage the email. I am receiving emails OK, however when I try to send an email it is slow then simply says 'queued'. The message is not delivered. I have looked at the settings and cannot see any way to correct this?
Not receiving emails
Hi! I can't receive mail, pls help my mail is Quocthang@cokhittt.com
Cannot enable Push / Active Sync
Hi, I created an email account at zoho.com. Now I want to configure my Android device for Active Sync. (Syncing via IMAP works.) I am not able to enable Push for my Zoho account. I tried it here: Zoho Mail >> Control Panel >> User Details >> "My account name">> Mail Accounts tab. I am not able to switch to Mail Accounts tab. There pops up a message: "To access mail account, enable mail hosting for atleast one domain." But I cannot add the domain, I am not the owner of it. Thanks.
SET IP restriction - Zoho mail
Hi I want to set ip restriction for my user when they are in office. And also how it s work from the mobile ?. Thanks
Gmail emails are not received
Hello dear friends, I have verified that I can not currently receive emails from gmail. I have tested with hotmail and sending and receiving work properly. Also, there is a client of our business that indicates that he has not received an email that we have sent him. I would like to know if I can access a log to verify the mailing. I would like to know if the configuration I have is correct and what procedures I should follow if necessary. I thank you very much in advance. Greetings.
IMAP Settings not seen
I just got a free email under a custom domain - but under settings i do not see any settings to enable IMAP - and does not log in with the settings in Apple Mail as is.
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