Domain is already associated with some other account phone number
I would like to reset my domain and phone number association during sign up. I believe I have keyed in the wrong phone number and am unable to receive authentication. the domain in concerned is superstrap.asia
Please Unblock
Hi Good day Team, may I request to please unblock the account purchasingengg@ngcb.ph Thank you. I will appreciate your assistance with this concern.
MS records don't work
Hello, My domain is twiggsshockeyco and MS records don't work. I did as recommended still not working. What should I do? Could you please help me? Thank you, Arina
How to fix DMARC DKIM Failed from Google DMARC Support?
Hello, Google DMAC support has been sending me dkim report in zip file containing the mail authentication status. I notice that DKIM result is always fail despite following the steps in Zoho documentation: <?xml version="1.0" encoding="UTF-8" ?> <feedback> <report_metadata> <org_name>google.com</org_name> <email>noreply-dmarc-support@google.com</email> <extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info> <report_id>3284131237450447776</report_id>
DKIM Keep Failing
Hi ZOHO Team, I'm getting the DKIM failure again from Google evaluation. Both SPF and DKIM is verified working. What can I do? Regards, Kean Ho Through knowledge, we serve.
No access to IMAP or POP accounts (Comcast again?)
This seems to be a return of the problem that emerged late last week with Comcast connections. No IMAP or POP account access as of ~10:00 AM EST today. Same error message: Connections to the server “imap.zoho.com” on the default ports timed out. Internet service is Xfininty/Comcast, in Western Massachusettes. Internet service seems fine, and I can access web mail, but Mac Mail utility is once again unable to access or deliver messages. Please help!
ERROR_CODE :550, ERROR_CODE :bosauthsmtp07: Host 135.84.80.217: No unauthenticated relaying permitted
When I try to send an email to my newly created account, this is the reply I get from the sending email account. Please tell me what I am doing wrong.
Please can someone assist me
I get the response when I use outlook 2016 below when I try to add Zoho as my mail account. Below that is the IMAP settings that I have used etc. Any help appreciated. Regards Harry "make sure the disk is not full or write-protected and that the file is not currently in use".
Mail are not coming to my inbox
Hey Admin, Mail are not coming to my inbox.
Scrambld characters in the receiving end of the e-mail
Neiter Zoho nor Infomaniak (our e-mail provider) solved this. The issue is probably with Zoho. Every time we send out a Template (pre-written text) with Rich text formatting there are unwanted characters in the recipient's end, a somewhat scrambled text with " things like for line breaks and for spaces". The text is without these unwanted characters in the Zoho (in Preview or in Editor mode). It occurs if the signature is rich text as well. The outcome: "Vicei Éva <! /span>Business Development
Change of email
Hi there, I have changed my business name, can I change my zoho email address too? Thanks
Unknown e-mail account 1510589XXXXX@zoho.com
I see new e-meil account in format 1510589XXXXX@zoho.com. What it is? This account is added or subtracted from 25 users? In the paid version, will i pay it? As i understand it, this is an service account?
HELP PLEASE URGENT!!!! Zoho account seems to not be active please help.
Hello my Zoho account seems to not be active please help. my email is support@comeandgotravelagency.com I am not getting any emails.
Can't use Zoho email address
I get this message: Message not delivered Your message couldn't be delivered to mcoffin@livecati.combecause the remote server is misconfigured. See technical details below for more information. The response from the remote server was: 550 5.4.1 [mcoffin@livecati.com]: Recipient address rejected: Access denied [DM3NAM05FT047.eop-nam05.prod.protection.outlook.com]
how to backup hotmail, live.com & outlook.com emails into pst, eml & mbox
i am looking for a utility, single utility that can easily backup my few emails into pst outlook.com in eml and live.com in mbox. i need single utility that can do all these things. i found few utilities but they can not work for all and not support other domain like .de .br
Accidentally deleted Trash
Hi Zoho, I have accidentally deleted my trash please do recover . my mail is: u.yukteshwar@zoho.com
Getting Error Occurred when signup for business email with custom domain
Hello Zoho's Team Thanks for your webmail service. However, since Thursday im trying to register for the webmail for my company's website and every time I try to sign up I get the message error occurred and I sent a request for support but I didn't get any answer back until now. I would appreciate your quick support, as we need to register and use your service rather than the hosting service webmail. P.s: Find attached a screenshot of the problem I'm facing. Regards Fady Hossam
I get this error message when I try to add a user
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Domain is info@rongoartworkshop.com
HELP
Hi I am unable to send or receive emails. When I try to send I get Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please help
Email id
Hi I have 20 email id's configured with domain www.srijanpharmasearch.com Our emails gets bounce / delay on daily basis . Some mail id blocked in every morning. We are not sending bulk mails. This is seriously getting hurt on daily basis as admin. Please help . Roshan Narkhede
sba@kuarix.com is Blocked
Hi, I can not again send/receive email, from sba@kuarix.com Please could you fix it as soon as you can ?¿ Many thanks
Unusual sending activity detected. Please try after sometime
Dear friends, One of the users in my account (pagamentos@zappycar.com.br) is returning an error when trying to send emails. Only this user returns the following error: "Unusual sending activity detected. Please try after sometime" Could you help me?
Email to Yahoo being delayed 4 to 12 hours
While experimenting with setting up hosted email with Zoho, so that several owned domains will have email sent to/from my Zoho account, I experienced the following: Emails sent from my Zoho account (under various aliases) to my Yahoo email acct are experiencing defer/delays at Yahoo from 4 to 12 hours. The first 3 or 4 emails sent to the Yahoo account are received quickly, but thereafter, the defer/delay occurs. Each deferred/delayed email eventually is delivered to Yahoo, and my Zoho account receives
Cuenta bloqueda
Estimados por favor si me pueden ayudar mi cuenta fue blockeada mi correo es info@ushippingcargo.com agradecere su ayuda. saludos Rafael
Disable two factor authentication
I can't access admin@lara.click because I lost my backup codes, and the phone number registered on two factor authentication doesn't exist anymore.
Problem with email connections
Hi, I have this 2 messages since longtime in my inbox of notifications: **SPF entries in your domains DNS are not configured to match with ZohoPlease configure SPF to ensure better email delivery **DKIM entries in your domains DNS are not configured to match with ZohoPlease configure DKIM to ensure better email delivery If i try to cofigure the SPK when i´m triying to verify it i have this message: "We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please
INCOMING MAIL IS NOT WORKING
Hello Zoho Team, Incoming mail from my account info@jaimepulido.com does not work for at least two days. I am having many problems with customers who are complaining about the mail problem. Please, I need a solution as soon as possible. Thank you very much, Greetings, James
Please Help me
To. Zoho team I can't get and receive email. please help me because my business have many message everyday. my email for check : support@insureexpert.co.th Thanks Orapan
Incomming and outgoing mail are blocked
Dear, My account exceeded the 5GB storage limit, that's why my incoming and outgoing mail got blocked. I have deleted a lot of old mails to make sure there is more room but I can't activate incoming and outgoing mail again. Can you help me? Thanks!
Unlock account
Hello Please unlock account: m.dzierzak@transservice.pl B.R. Christopher
Emails not sending out. All mails sent out marked as "Host not reachable"
Hi, So currently all of our emails sent out using zoho in browser are marked as in retry queue, with error details as "host not reachable". Of course this is not true - they are reachable, it is just that probably Zoho can not reach them. So when Zoho will be able to send out emails? It's a Black Friday make it working!!!
Can receive email, but can't sent any.
hello, Can receive email, but can't send any. also the mails i send, are not appearing in sent mails folder.
Not receiving mails
Hi I have configured the MX entries and checked the same by third paty app too bu still all the mails are bouncing back and am not receiving any business mail into zoho mail. Kindly help. Cheers!
Unresponsive zoho team
Can anyone reply to this?
Mai Not Showing Sent Messages
Hey Guys, My Mails are going through but I cannot access them on my sent folder. Please help.
Outgoing mail not send
Outgoing mail not send
iPhone- sending failed: sender address rejected by server
Hello, I am unable to send emails from my iPhone. I get the following error message the sender address "k.perkins@zoho.com" was rejected by the server. I am able however to send emails from my laptop. can you tell me why this is happening?
Mail Recipient count exceeds limit [Recipients=137]
Hello, I need my e-mail unblocked as soon as possible. Unable to send any e-mails and I need access for our small business. Thanks in advance.
Unkown contacts keep appearing
I keep getting unknown contacts with no email address keep appearing when I address an email. Has my account been compromised?
Outgoing mail blocked and strange storage behaviour
Hi, One of our users got blocked from sending email because of Reason for the block: Daily Mail Size Quota Exceeds Limit However, we have only been using the service normally as usual. When we checked our mail box size, all of them are in strange number like -154260800% of 0MB The email with issue is ci@omediamacau.com Please advice. Thanks, Michael
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