Wrong mobile phone number used when registering
Hi! I've registered for zohomail with my domain leat.es, but used the wrong mobile number and don't know which number I used so I can't log in or change it. Is there any way I can solve this please? Thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, My email has been blocked for three days now. I am not able to send mail to any address. I've opened a support ticket but have not heard a response back. I've also asked a work colleague to email support@zoho.com but we have yet to receive a reply. I have clients waiting for responses from me and this is preventing me from conducting business. Thanks, Richard
mail outgoing blocked.
mail outgoing blocked mailer@fulfillmentlab.com Your account mailer@fulfillmentlab.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown
Cannot sent email to a mail server: ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy
Hi, Iam a free zoho user. Recently, i sent emails to mails from a domain but i alway got back a message like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. harry.le@newworldfashion.com.vn, ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy huong.sample.hpo@newworldfashion.com.vn, ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy
Mailbox size exceeded quota and account been blocked
Please assist me, my account was blocked and I was unable to unblock it.. I can't receive or send any email. WARNING : Mailbox size exceeded quota : 5,203 MB
Email attachments not getting downloaded
Email attachments can be viewed but cannot be downloaded. Need urgent help.
Lots of Junk Mail returning even changed the password, how to fix it
HI Team With ref to above subject we are facing problem that there is lots of retuns mails in our inbox feeling some one stolen ou passowad but even change the password we are facing the same problem, can you plz slov it kashif@sunshinelogistics.com.pk thanks kashif
problems with new google keyboard
cannot log into my zoho mail app on cellphone since the google keyboard was updated on my phone.ie.tried it again on older version of keyboard and works fine. has anyone else experienced this ? Thanks.
Upload blocked
Olá, Eu tenho meu e-mail bloqueado para enviar secretaria@assesuape.com.br, você poderia me ajudar?
Cannot create zoho mail riyas@anprise.com
Before creating mail in zoho, I used godaddy web mail for anprise.com domain. I have got a referral from my friend's organization to riyas@anprise.com. So I accept the invitation from that mail id and configured anprise.com in zoho. But I couldn't create riyas@anprise.com now. It shows already exist. But this mail id not in user list. Please assist me.
I am unable to login or setup email accounts please help.
Hello there: I tried setting up email raj@hirewphelp.com with my mobile number as 9043031071 but now I couldn't login. It shows "Verify email address to activate your account" I am unable to move forward on this. Please help me. Kind Regards. Raj www.hirewphelp.com
"could not be sent since the authentication failed for the SMTP server"
Hello, Whenever we tried to send email, we always have this error "could not be sent since the authentication failed for the SMTP server". Please assist as we need to reply to the ticketing system promptly.
Creating Rule
Hi, i would like to ask with regard to creating of rule. upon creating of rule there are folders (zmgroup and zmnotification) auto create. i dont know if might affect to the rule i created once i delete the auto create folder or the zmgroup and zmnotification. please help me to this.
I am not receiving all my emails
The senders are receiving the follow: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 14 Mar 2017 11:53:17 -0700 from tony@selectgroupbenefitsllc.com [tony@selectgroupbenefitsllc.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <tony@selectgroupbenefitsllc.com>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more
qa@quintessesenceimpressions.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Below mail received This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. qa@quintessesenceimpressions.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED Received:from Quintessence (122.162.206.89 [122.162.206.89]) by mx.zohomail.com with SMTPS id 148914938709832.22708770513407; Fri, 10 Mar 2017 04:36:27 -0800 (PST) Message-ID:<00b701d2999a$ec51e8d0$c4f5ba70$@com>
Trusted emails going into Spam, 3rd Request!
I inquired about this twice in the last 24 days but have not yet had a response. Please advise. Within the last two months emails from trusted sources have been incorrectly going into my spam folder despite being in my email whitelist. The senders are using zoho accounts, and are sending around 2 emails a week or less from within the same network. This has not been a problem until recently, and now we are having to check both inbox and spam for important emails. Eli
Mail Account Blocked
Hi, 1. Mail account: info@imagediagnostics.in has been blocked, kindly unblock it. 2. Do we have to contact you everytime when it is blocked? Can we do it on our own? 3. We use your free account service, is that the reason for this? - Admin ImageDiagnostics.in
Problemas con correo
Buenos días. No puedo enviar correos, estaba con la capacidad al limite y ya borre correos pero sigo con problemas me sales el siguiente mensaje: No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada Por favor su ayuda para desbloquear mi remitente Gracias Saludos
Problem resetting admin login password for client
Hello Team, Thank you for the services you provide. Me and my clients are very much happy. But this one client of mine has not been using mails I created with zoho and he had admin controls. Now he wants to renew his business identity and he has forgot the admin password and also the gmail ID associated with it. Please help me assist my client in resetting the password. Thanks Deepak
ERROR_CODE :554, ERROR_CODE :5.7.1 Unknown Sender in Local Domain . HEEEELP PLS
HELP, HOW CAN I FIX THIS PROBLEM , I CANT SEND EMAIL NEITHER RECIVE IT, HERE A SCREENSHOOT , MY DOMAIN IS WWW.SERVSUR.COM AND THE MAN ACCOUNT OF ZOHO IS GRUPOSERVSUR@SERVSUR.COM, THANKS PLS HELP :(
Sender address rejected: MX or A record not found]
Can anyone help resolve this issue? I have already sent emails to Zoho and they have not replied(2 emails sent within last week). Great customer service heh... I have my .xyz domain registered with namecheap and have configured CNAME, SPF and DKIM as per the Zoho instructions. However, I still have some people not receiving my emails, and I get the following error message when I send to Canadian governement employees. ----------------------------------------------------------------------------------------------------------------
can't send emails
can't send emails
Encoding issue or something else?
Incoming email from a CMS system shows like this: Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit <!DOCTYPE html> <html lang="en"> <head> <title>admin@novkov.com</title> <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <link href='//fonts.googleapis.com/css?family=Lato:100,300,400,700&subset=latin,latin-ext' rel='stylesheet' type='text/css'> <style type="text/css"> /* CLIENT-SPECIFIC STYLES */ #outlook a{padding:0;} /* Force Outlook to provide
Mhmex.com Email Record
Hello! I want to register your mail system to my domain mhmex.com, but by mistake I put a cell number that is no longer used at the moment, so we could never verify the account and activate it. What can I do to be able to change the cell number ...? Thank you very much!
Create a custom HTML email template
Hello this is my first post so please forgive any mistakes or if this question has already been answered but in regular Zoho mail I can create email templates and there is a basic way of adding custom html into the email but I have designed a complete custom html email template that I would like to use for certain responses - the template has custom styling/layout and I would like to save this for re-use -- is there any way I can do this? Thanks A.R
Emails to Verizon blocked
When I ever I send an email to Verizon user it is blocked. I get mackenziekeith@verizon.net, ERROR_CODE :571, ERROR_CODE :Email from 135.84.80.217 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 170312 I contact Verizon and they send me this: Thank you for contacting Verizon Online Security. In order to resolve your issue, Verizon Online Security has attempted to contact
the SEARCH option doesnt show all messages
I cant find messages of 2017. The option doesnt wok well. What happened ? I tried everythinh. I think its a big bug. Many thanx.
Help me with the error "Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit"
Hi, I just got an email that outgoing has been blocked. Please fix this issue , my email id: sandra@adstuna.com Regards, Sandra
"Invalid Email id" Error setting up Catch-All email address
Why would I get this error message repeatedly? Using free domain name Zoho Mail, it doesn't matter what email address I put in, they fail. What am I doing wrong. Thanks very much
Email To Verizon Blocked
Cannot send to any Verizon address ERROR_CODE :571, ERROR_CODE :Email from 135.84.80.237 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 170314
account blocked
Your account martinsmith00@zoho.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown Click here to read about our usage Policy. For any support or queries, kindly contact support@zohomail.com
Not Receiving Emails
I'm not receiving emails into my new email box. I just set it up. I tried everything.
no longer receiving email
I know people are sending them. In fact I've sent a few myself but ZOHO mail and ZOHO CRM are not getting them. Outbound mail seems fine. We did recent move the site to a new host, but the DNS and Host records are stored at the registrar not the hosting company. We did update the ns records to the new provider. I'm not sure what to do. Any help appreciated. Kerry
help
hello I am Rishabh I made the account on Zoho and make email id by GoDaddy domain on Zoho my domain is www.wipez.inand my mail id is hello@wipez.in. I am unable to receive any mail I forget m ZB code too. please help me to setup my mail id reference mail id rishabhkarnwal7@gmail.com thanks
Mails to email id are giving error 550: No such user exists
Mails sent to me are getting rejected with below error: 550: No such user exists Please check and let me know
I cannot make this work.
I get the approval but goes back to this page. Phone Number already configured for Two Factor Authentication "Hi kyoungcomm As a security measure, you need to link your phone number with this account and verify it to proceed further"
Problem with SPF
Hello, I'm having problems with the SPF. When I try to send an email to my zoho account. It says: it is currently not allowed to relay through this server. Perhaps you have not logged into the pop / imap server in the last 30 minutes or you do not have SMTP Authentication turned on in your email client. I Buy the domain in one site, but the hosting is in another, anyway I added the SPF configuration in both (like the MX and DKIM). Error still appears. Is there something I've done wrong?
Sent twice when sending emails via mobile outlook setting
Hi, I am using iPhone and intergrated zoho with my own domain. Everytime I send e-mails via my iPhone, using local mail app, I find duplicated emails in my sent box.
cant recived mails
I can send mails but can't recive any, i'm using my existing domain and configured it like in the instruction, please help i'm stuck with it.
Unable to send message;Reason:554 5.7.1 : Relay access denied
Hello, Our team members are getting following error messages when trying to send emails to Yahoo and Gmail. Please point us to the solution of this issue. Thank you for your help in advance. Daniel
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