Moved to some other service
Due to some reasons we had to move to a different service for our email We changed the MX records and removed all zoho records from domain When I send email it still hits the zoho email server. Do we need to close the account for zoho to remove the records at their end?
Can't get DomainKey to Work
I've been working at this for several days, off and on, with no luck. I followed the instructions at the following link, until I got stalled at Section 2, sub-section 4 ("Check the validity of the Domain Key") https://www.zoho.com/mail/help/adminconsole/domain-keys-configuration.html . Here is a screen shot of the failure. I contacted my domain hosting company (Dreamhost). They had a look at my settings and said that everything seems to be in order at their end, and that I'd need to contact Zoho
Sender Address Blocked 554.5.1.8
hi i am not able to send mail from gm@horizonmsuae.com . I think account is locked please unlock it ASAP.
False SPF warning
I am getting SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Event though I have set it currently in my DNS Record. Is this an issue on zoho side or my dns side? FYI I have me domain with Godaddy
not receiving emails
Hello, is there a problem with the servers? I am not receiving my emails since this morning. I have tried sending some test emails from an alternative account and those do not arrive either. Please fix this ASAP.
Unblock email please ?
Hello, Can you please unblock : info@float-in.pt Thanks
Exceed Limited. Please unblock.
Please unblock my email add : drshindu@wfront.co. Thank you.
Using contact categories on iOS
Hey all, is there a way to use contact categories in the iOS app to send a mail message like you can in the browser by just typing the category name in the To field? I'm just starting with Zoho and find this feature every useful on the desktop, hope it's not missing on mobile. Thanks, Ben
SPF not working
Dear Zoho team It always shows the triangle symbol. SPF record is "v=spf1 mx include:zoho.com ~all" Could you give some support? Thanks
Deleted email
Can you recover my deleted emails from the past month and a half or so?
Am not receiving email from certain email address even after whitelisting
Hi there! I have a script on a webpage that sends me an email with an attachment. However, the email does not arrive in my inbox. (if I have it sent to my gmail address, it arrives fine). I added the domain to the whitelisting option.. however.. still nothing. Anyone any idea how to fix this?
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Dear Zoho Team, I'm just trying out a script from my machine which give auto mail (based on some conditions) from specific id (Gmail) to my Zoho mail id. while testing it worked out well. but now when i try that i get 554 5.2.3 MailPolicy violation Error delivering to mailboxes error. I think my other mail id blocked by Zoho. Now currently I'm not all receiving any mail from Gmail. How can I add my mail id to white-list so that I would continue using my auto-mailer script? Thanks and Regards!
Please help to check SPF verification
Dear Zoho Team, I have free zoho email. I can't figure out why SPF can't verify. Can someone help to solve this issue?
Email Client Failed to Find Setting (Urgent!!)
I am able to access my emails on the ZOHO Mail platform but when I set up the email account on Postbox, I keep getting the message - 'Postbox failed to find the settings for your email account" Could you please let me know what I could be wrong? Thanks!!
Postbox (Mac Email Client) failed to find settings
I am able to access my emails on the ZOHO Mail platform but when I set up the email account on Postbox, I keep getting the message - 'Postbox failed to find the settings for your email account" Could you please let me know what I could be wrong? Thanks!!
No es posible añadir la dirección de Alias
Intento generar un usuario y me aparece el siguiente mensaje: No es posible añadir la dirección de Alias Alguien sabe como poder solucionar este problema? Saludos
Email blocked
Can you unblock my email. I know why the emails were bounced that caused it, and it's been rectified.
Mail has HUGE Bugs!
As you can see below Zoho when compared to Gmail, is screwing up on certain links in the email. Instead of showing the link text it shows the tracking url. This happens if I try to link a URL. For example: www.theamberspirit.com When I try to link the above link it will just show the tracking code instead of showing www.theamberspirit.com The 2nd issue is that Anchor links just don't work. If I click on them they reload the window on desktop/ on the mobile app they open the browser and point to:
Unable to receive emails?
able to send mails ut unable to recieve..what to do?
Please help: recover accidentally deleted trash
Hi, I've accidentaly removed all sent mail in this morning thinking I've had a backup on my PC, I need to recover them back, I've emptied the trash, can you help me recovering all mail lost? It's really important 'cos I have all mail sent for my own Company. Thanks in advance
Problem sending email - specific domains
Hi, i'm having issues sending emails to specific domains, namely: hotmail.com and toa-eu.com ----- The following addresses had fatal errors ----- [Status: Error, Address: <xxxx_xxxx@hotmail.com>, ResponseCode 421, 4.7.0 Temporarily Deferred] Message will be retried for 4 more day(s) ----- Transcript of session follows ----- Received:from XXXXxxxxxXXXXxxx(xxxxxxxxxxxxxx [xxx.xxx.xx.xxxx]) by mx.zohomail.com with SMTPS id 1483521855889565.8622075957446; Wed,
Just upgraded to a paid account and my test messages aren't going through! Please help - URGENT
Last night I received an email stating; MailBox Size Exceeds Limit. and that the user (me) is blocked. I was using a free account, so decided to upgrade. I had another email attached to my account and didn't want to pay for that one as well, so I deleted it. In order to delete it I had to change my password, as I had forgot the old one. I successfully changed the password, deleted the account and upgraded to a paid account. Everything seemed great until I sent a test message from Gmail and received
Name shown is wrong in send mail
I don't know what is the problem with Zoho, the send mail shows the Name -neharane.4433, whereas the name is changed to Neha Rane. I have saved it many times and even changed the password, I was thinking to upgrade, but now I know why people prefer Gmail and outlook.
New IMAP server issue???
I use IMAP on my phone. never had an issue. Got a new phone today, was setting it up, when it tries to validate it keeps responding with error "your username or password is incorrect." ive rentered it a dozen plus times now... it is not incorrect. The only thing that appeared as new to me was the zoho server. Now, imappro.zoho.com is the server. this is something new. im entering port 993 and requiring ssl, but no matter what i enter i get same error. i thought i was loosing my mind so i
zoho.eu mail settings shows blank
Dear Zoho, In Zoho Mail (EU domain), when I go to settings I get a blank window frame: https://mail.zoho.eu/zm/#settings. The settings have disappeared. This happens on both my .eu accounts. I hope you can fix this. If this is a problem only with my account, I will be happy to send you my account user name. Thanks, Serge
Extremly Urgent: Unable to access Zoho Mail Login Page since today morning
Dear Zoho Team I (Biswanath Rath, Org: BnR Films) am unable to access the Zoho Mail Login Link/Page since today (i.e. 7th Feb 2017) morning. I tried clicking the 'Login' button several times, but the Mail home page just wont move. The issue seems to be with Zoho Mail Login Link/Page alone, since I am able to access (and login) in other Zoho Apps like Zoho CRM etc. Can you please respond ASAP, as I have to send some urgent business mails. Eagerly looking forward to your response. Thanks and Regards
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Good afternoon! I am from Honduras, we ve been using this email since this month, and my job is to send a catalog to our customers with the products portfolio, we are kind of a small company, and we have the exclusive distribution of Polaroid, on consumables and peripherals, this messsage appeared a while ago and right now I am stuck, I would like your help in order to continue, best regards, Marvin Kaleb Delcid
Address Blocked
Hello, "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" please help me. My email account seems to be blocked. I have read, that is due to sending spam or something. I can assure you that the emails is used primarily for business communication. I have been using ZOHO mail for years and it is great. I have sent today some emails to new companies to explain the purpose of our business, and yes, these emails were the same, but those shouldn't exceed some caps you may have in the system
Problem: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, I receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked. My email address: info@potiskan-trak.si Can you please unblock email address. Best regards
Unblock user.
Need help unblocking user bsickels@challengesales.com It does not work from the admin
Unable to send and receive mail on zoho
I received the last email on Dec 19, 2016. Since then I have kept on refreshing the app mailbox but I didn't receive any mail. However, I tried to send email now and it is just stuck in the outbox. So, I can't send or receive emails.
DKIM validation problem
I cannot validating my DKIM. I try to see other test online for my domain and it's all correct but here I cannot pass the test. It says: "DKIM entries in your domains DNS are not configured to match with Zoho..." Domain: RestoreThePaths.org Selector: rtp http://dkimcore.org/c/keycheck says it is a valid key, but Zoho doesn't verify it. Kind regards, Marcus
I cant access to the main zoho mail because TFA
Hello, We cant access to the main mail (info@babimstudio.com) because we generate the TFA and we used all the back up codes, and now we cant use it. We want to disable the TFA to all our mails or reset the TFA of the main mail to use it. Thank you
account blocked
Account has been block because of exceeding storage limit when I migrate from gmail, and I delete all emails now, please unblock the account. Thanks
How can I send an email to a private group?
Good evening, I have created a personal group with 3 colleagues in my organization using this. How can I send an email to this group? Lets say that the name of the group is 'IT Team'. When I write in the 'To' field the 'IT Team' it does not show me the group in order to select it...
How to create more than one free personal email
I recently created an account at zoho.com Since I need to use more than one email address, I wonder if there is any chance to create more than one free account at zoho. I tried to log out from zoho and go to zoho.com/mail/ in order to create a new account. However, when I was asked to enter my mobile number I entered my only mobile number, and zoho warned me that 'An account already exists for this mobile number', inviting me to log in with the existing account. I would appreciate any help on this
Soft Bounces from good email addresses
In several campaigns we have a large number of soft bounces. We have telephoned all of these contacts and the majority tell us the email address we have is correct and they have had no problems with the email box itself. Can you offer any explaination why we get soft bounces from apparently good email addreses?
Spam Filter
Nearly all my e-mail is going to spam, even people in the white list. I mark them as not spam in the spam folder, but when they sent new e-mails it goes right back in the spam folder. Is there some sort of issue going on? Seems to have started within the last few days.
PROBLEMS WITH EMAILS SENT FROM WORDPRESS FORMS
Hello, I have been investing hours to find a solution to a general problem relating the emails sent from wordpress formularies to zoho mail accounts. The solution is so simple as installing this useful plugin https://wordpress.org/plugins/wp-mail-smtp/. I hope this will help everybody. Saludos, Samuel
Email Sending Problem
Dear Zoho, My Email is blocked & i am not able to send email i am getting error 5.00 some thing error on it .kindly open it thanks will@skylineestimating.com
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