release my account
Please release my account remittance@ibank-standardchartered.com
Exchange Web Service support
Does zoho mail support Exchange Web Service EWS? If so can i get the webservice url please.
Combine user accounts?
Hi Is it possible to combine users accounts? I have changed domain name and don't want to pay multiple user monthly charges - I would like to combine the old domain name into 1 user. Thanks
Is DKIM necessary to use Zoho Mail
My DNS provider does not allow me to have DKIM records unless I pay for a more expensive option through their service. As the domain I am paying them for is a part of their organisational domain I cannot change away from them without losing my domain. Therefore, do I have to use DKIM or will SPF be sufficient to use Zoho as my mail provider? Regards, Alex B
DigitalOcean Mail Setup
I have verified my domain I have pointed the MX records correctly: I have one user email setup, no groups. I cannot send or receive email. I get the following autoresponse from the mailer. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. me@mysite.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for < adam@mrmiserable.co.uk > No Such User
Time for a new provider?
I have not been with Zoho long and recently moved from another provider having the same types of issues. Since the four weeks I have moved here, I have been down 5 times. How sad is this? Why can they not run such a simple system? Anyone use another provider that actually works?
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
I don't understand why I am unable to send another email. Can someone please help?
Which is the mail rate limit
I use zoho for a small web application I have developed and I'm noticed that the e-mail is constantly getting this error: Mail rate exceeded limit My application sends e-mails to notify users, and sometimes there is about 150 mails sended at a small period of time, this is making my users very angry. So, how should I proceed? Which is this rate limit?
I cannot send or receive email through my domain
Upon trying to send an email to a coworker under the same domain, I receive the following message: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Mon, 24 Oct 2016 12:32:07 -0700 from darnold@licketycorp.com [darnold@licketycorp.com] ----- The following addresses had fatal errors ----- [Status: DOMAIN_NOT_RESOLVED, Address: <darnold@licketycorp.com>, Status: DOMAIN_NOT_RESOLVED,
Mail to my address is being rejected.
Remote host said: 554 5.2.3 MailPolicy violation Error delivering to mail boxes.
Emails are not being set from main account
Hey, I have a main account which is the admin account also. When I want to send emails from that main account, it works fine. But I could not receive emails at that main account. Delivery to the following recipient failed permanently: sales@saaqisports.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain saaqisports.com by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 550 5.1.1
Delivery to the following recipients failed.
Since using Cloudflare I keep getting this error message "Delivery to the following recipients failed." Please help.
Contact Form Doesn't Work On My Zoho Website
Hello! Can you please give me any information that will help me fix this problem? I receive messages that were directly sent from Gmail, Yahoo or other email addresses to my Zoho mail, and I can also send messages from my Zoho mail, but if I'm using the contact form on my Zoho website, messages don't come through. I'm using my godaddy domain name. I've checked my domain's DNS settings there. CNAME, MX, TXT are all pointing to Zoho. I've checked if there's a step-by-step guide on how to set up a
I can't verify my domain with upload file
Dear Zoho, I can't verify my domain. I uploaded the file to this path already. https://facemix.us/zohoverify/verifyforzoho.html When I click verify by HTML, I got this error Verifcation failed due to host not found You can try the other verification methods, or download the HTML file and try again. Thank you...
Outgoing mail blocked, reason:554 5.1.8
My auto reply is on, and it does probably sent mail to no-reply addressess, so my bounce rate went up, and now I can't send mail anymore. If above is the reason for being blocked then please report this as bug, cause that will be unwanted behaviour. If it's not the reason please tell me what to do to not getting blocked anymor. And please unblock me :)
Unable to verify domain. Everything Looks good on my end.
I can reach the Zoho login page using the CNAME record I added. (i.e. zb*******.mydomain.com) but when I go to verify it says "Verifcation failed due to host not found" oihok((
Unable to receive emails
Few of the users in my account are unable to receive email. Kindly resolve this issue as soon as possible.
Account Blocked
Hello, I have deleted my mails to bring the storage below to 5GB. Please unblock my account.
MailPolicy violation Error
I can send email, but all incoming emails bounce with the error "MailPolicy violation Error delivering to mailboxes (in reply to end of DATA command)" 1- What caused this please? 2- When will it be resolved? 3- What can I do to avoid this happening again? Mine is a low-traffic account for a nonprofit. This should never trigger any abuse filters or automated blocking.
Unable to Send Emails since 11.01.2017
Hello Zoho, We are unable to send emails since 11.01.2017, first we thought its a temporary issue but now it seems it isn't. While sending an email we are receiving an error "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Screen-shot attached Please resolve this issue ASAP, we are loosing business because of your horrible services. And please make sure these issues never occur in future. Thanks and Regards, Manfred Infotech
Email getting delayed and not reaching the intended recipients..
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 22 Dec 2015 21:18:47 -0800 from ashish@ufony.com [ ashish@ufony.com ] Email shows these messages as sent but the receiver are either not getting it or getting it too late.. happening intermittently for many IDs. can you please check and fix as our work is now getting affected ? Log below for one such email.. -----
Email is not getting to certain domains
I am having all kinds of problems for mail sent to anything in the rr.com or aol.com domains. Mails are variously bounced back with a message about too many recipients (there is only ever ONE), or delayed sending/retry, or simple failure. Here are some of the errors: ResponseCode 452, Too many recipients received (received the most often, despite never sending to more than two people max) ResponseCode 454, 4.7.0 Please try again later I am on the verge of moving my account because I can't rely on
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Getting this error on my email while sending?
Echoing Issues people see today - Cannot Receive Mail - Cannot Validate DKIM Key
Zoho: I am echoing the same issues other people are having here. As of about 2am EST last night, I have not been able to receive any email from my domain. Sending is fine. I have added a DKIM and SPF record to my registrar at Network Solutions. I am able to verify the record via mxtoolbox and dkimcore.org. mxtoolbox.com dkimcore.org However, I am unable to verify my key via the Zoho Portal: Is Zoho having issues? Is there something mis-configured on my side? I have not needed DKIM in the
Sending mail from Outlook error - SMTP server timing out
I've been having problems for a couple of days sending email from Outlook. Receiving mail is fine, but trying to send mail results in an error which says 'the operation timed out waiting for a response from the SMTP server.' The error code is 0x8004210B.. I have not changed my mail or ISP settings. Can you please investigate and fix the problem? thanks
New User, Sent email delivered to Inbox
I just opened a personal account and installed the new account on my android phone. When I send an email on the server page at zoho.com (from my zoho.com account to my work email which isn't an account on my phone), I receive the email in my zoho inbox as if I SENT it to the zoho address. Why would I receive in my zoho inbox an email I sent to another address? How do I get this to stop? Thanks!
New User Email Delivering to Inbox
I just opened a personal account and installed the new account on my android phone. When I send an email on the server page at zoho.com (from my zoho.com account to my work email which isn't an account on my phone). I receive the email in my zoho invoice as if I SENT it to the zoho address. Why would I receive in my zoho inbox an email I sent to another address? How do I get this to stop? Thanks!
54 5.2.3 MailPolicy violation Error delivering to mailboxes
What is that? I can't receive any mail from other sources.
Cannot connect to Zoho from external applications
Hi, I will appreciate any help - I'm experiencing this problem for quite a while now. I tried all possible solutions that i could remember to connect to smtp.zoho.com from external sources. Firstly I tried to put up a form on website to send emails - first with custom MVC and SwiftMailer, then I tried in Laravel, and then I also tried to connect to zoho with MacMail - always getting 500 error or connection timed out error or it is unable to verify account credentials. I tried with enabled two-step
Unable to send email
Hi I am sending emails using naveen@enetkannada.com I have to send 200 emails and it blocked me after sending 60 emails could you please unblock my account ? Thanks,
Could not Authenticate
We are getting "Could not authenticate" error while trying to send email from our domain. Emails were working till 12:10 PM EST, but suddenly stopped working after that. When we checked control panel it was showing an error to enable DKIM authentication. This was completed and enabled, but still we are getting error while trying to send email. Please help. Thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I had raised another question and is waiting moderator approval. On further analysis, we see that its below error. Looking at the forums, I see that there is some daily limit on mails and bounces. I dont think there were that many bounces or limit would have reached. Can you please help in unlocking the account and provide the status I am getting below error while trying to send emails from do-not-disturb@itparkinfo.com Unable to send message;Reason:554 5.1.8 Sender Address Blocked FYI.. when it
Unable to recevice emails
I have 4 domains and bought one today. I am unable to send email to any of the domains. I send email from google account to all the domains but none of them delivered to zoho email address. Domain: ayatelectronics.com ayatelectronics.in atlasdecorators.com It was working in morning but now none of them are able to receive any email on zoho. Please help.
Mail id got blocked, kindly unblock it.
Hi! Kindly unblock my email account id "piyush@hyperrealitytech.com", it says"Unable to send message;Reason:554 5.1.8 Sender Address Blocked". Kindly unblock it. With Warm Regards, Piyush
Sender Address Blocked
Hi, One of my email id "diwesh@w4consult.com" is blocked and showing reason 554 5.1.8. Sender Address Blocked. When i checked in my control panel it is showing outgoing disabled.
Please unblock account
Hello, I am suddenly unable to send email. I have no idea why. Could you please help? Thank you in advance. bellybag@gmail.com server message: 554 5.1.8 Sender Address Blocked
No se reciben correos solo salen
Tarde Buenas, Configurar mi correo con La Cuenta ceo@firmaplanee.com y ENVÍO Correo de prueba y sin fuencionan, en solitario se pueden enviar.
Moving domain to a new host
Hi I am just about to move our domain to a new host What changes do I need to make when it is transferred to the new host for our email to continue to work correctly and how long will any changes roughly take Thanks
Email account blocked
Could you unblocked the email account comercial8@solucionestubulares. We have blocked your account "comercial8@solucionestubulares.com" temporarily as a security precaution. Thanks,
Is it possible to rename the Spam folder to Junk
Hi Guys, Is it possible to rename the "Spam" folder to "Junk" so that the "Move to Junk" feature in iOS Mail app works? Having the users manually move the message to the Spam folder is not an appropriate solution. This can be done in Office 365 with tools like MFCMapi, is it possible for MFCMapi to work with ZOHO? (just haven't had the time to try it and thought it would be best to ask the question first as you may have a better solution) Regards Ash
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