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Hi, I have problem with my domain. Please help me.
domain SBTower11.in is not getting configured for emails
Dear TEam, I have created Zoho acct with domain SBTower11.in While trying to access Zoho mail,, I am getting below error. Kindly help for getting Email configured Account not Active For any support or queries, kindly contact support@zohomail.com
No emails in folders
Really frustrating, no emails in any folder. Seems to have all been wiped, anyone know whats going on
"undefined"
Hello, I can't access my mail account because it says "undefined", before that this was showing up Any help? :) Best Regards Wellington Gabriel
Problem in sending email while doing IO operation
Hi, I am trying to send an email and this message coming. Could you please fix it asap as i cannot sent the email Thanks,
CAN NOT SEND EMAIL, OUTGOING SERVER IS DISABLED (PLEASE HELP)
Please Help, We can not sent any email since december 23rd 2016 User ID: 43193307 for first time when outgoing is disabled, there a notice if its only for paid user, but when we upgrade from free to paid, still there any notice said : Sorry , we are unable to process your request, please contact support@zohomail.com Please help us to resolved the problem, as soon as possible. Thanks for your help
CAN NOT SEND EMAIL, OUTGOING SERVER IS DISABLED (PLEASE HELP)
Please Help, We can not sent any email since december 23rd 2016 User ID: 43193307 for first time when outgoing is disabled, there a notice if its only for paid user, but when we upgrade from free to paid, there are any notice said : Sorry , we are unable to process your request, please contact support@zohomail.com Please help us to resolved the problem, as soon as possible. Thanks for your help
SMTP apperars to be down...
Hi guys, I am currently getting no response from smtp.zoho.com on either 465 or 587, nor does it respond to a ping (not sure if it normally does though?). I realise you are in the process of migrating, but thought I should let you know anyway in case you weren't aware it was down. Cheers, Trev.
Issue Setting Up New Account
Unable to setup new domain i.e. smartfedha.co.ke since wrong telephone contact was submitted in the system,kindly reset it to allow us to create the account afresh. Regards
How to change "sender" on email
I want my actual email address to appear as sender -- ex. Bob@BigCompany.com. But instead, when I send emails, the sender appears as the individual sending the email -- ex. Bob Smith. How do I fix this? Thank you.
Godaddy / Squarespace / Zoho Mail
Hi there, My website is on squarespace - called www.popseanart.com I registered it originally through Godaddy which is where I needed to change the MX records (which I have). It seems that I can send email from Zoho under my test address "mayumi@popseanart.com" but I can't send emails to this address without getting a mail delivery return. What have I done wrong? The MX servers seem to work. The Squarespace page is also still working. I verified my account / domain. Please help! Thanks, Sean
Connections to the server “poppro.zoho.com” on the default ports timed out.
Hi not able to receive or send mail using outlook and mac mail. Problem is from today morning. Getting error Connections to the server “poppro.zoho.com” on the default ports timed out. domain psca.co.in
Connections to the server “poppro.zoho.com” on the default ports timed out.
Hi we are not able to receive or send mail on either outlook or mac mail. Getting this error message, Connections to the server “poppro.zoho.com” on the default ports timed out. Please look at the error. But can access through webmail. Please correct the technical error.
Account not Active
I am a new user, I just registered an account on zohomail while trying to setup my domain and email hosting It kept saying Account not Active, contact support. user: mcfida101@yahoo.com please look into this.
email blocked\
i tried sending some frinds holiday wishes by Bcc them and i keep getting a message saying my outgoing email has been blocked. Can someone please fix this. I don't send spam and you should be able to bcc a few people once in awhile. If there is a limit on how any people you can email i would like to know what it is. Never had this problem with anyone else .
Error: Invalid login: 554 5.1.8 Sender Address Blocked
I am using nodemailer for sending mails from no-reply@koachr.com.. I am getting this error. How can I avoid this error message. It is only sending 10 mail after that its got blocked. If I purchase the premium account is it possible to avoid it.
New emails not appearing in 'inbox' view but visible in 'unread' view.
One of my user email accounts is experiencing an issue where any new emails received are not showing up in the 'inbox' view in the Zoho Mail web client. I instructed the user to use the 'unread' view which appears to show all new emails. This started to happen from 30 November. How can I get the user to view new emails in the 'inbox' view?
New to Zoho - Spam filtering seems to be awful?
I just moved my domain email to Zoho. (Was previously hosted at Outlook.com [aka Hotmail] and before that was at Google Apps [aka G.Suite/Google for Business/WhateverTheyCallItNow.]) I'm seeing much more spam in my inbox, and many false-positives. When I was with Outlook.com, I don't recall ever having to dig through my spam folder to find an important email. But with Zoho, it's an almost-daily occurrence. (Bank one-time security tokens, newsletters from legitimate businesses, etc.) I'm currently
SMTP Error: data not accepted
We have been using Zohomail server. But from yesterday, getting the below erorr. Can you please suggest - what we can do to fix this. {"result":"fail","region":"SMTP Error: data not accepted."} Appreciate your help to resolve this issue.
Email rate exceede - Unable to sen group emails URGENT
Dear Zoho We want to send an email to a large group of people, but Zoho’s email blocks. And we face this blocking mails regularly. Request you kindly unblock and increase the Mail rate exceeded limit for info@acenor.pt and monica@acenor.pt Thanking you
My Email Address Blocked
Dear ZOHO, My Email ID rahul(at)v3moulding.com blocked due to inbox exceed size. and now i have deleted emails inbox, but still i can not able to send emails, I am getting below error Unable to send message;Reason:554 5.1.8 Sender Address Blocked I have tried several times to reach out your support team, but no response. Please rectify it early.
Is web app for Zoho Mail working?
Can't find a button to login in to the web application. I see only page with info about new ZM and links to AppStore and GooglePlay
Caldav read only with Gnome Evolution
HI, I am trying to set yup CALDav access to Gnome Evolution on Linux. I have to manually enter the calendars and then the calendars are read only. How can I get the calendars to be read/write? Thanks Alan
Send from alternate address iOS app.
I have a vanity email address. All mail from them is forwarded to my zoho address I need to know how to set the reply-to address to be the vanity address?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello zoho team, I am getting this message while sending email through info@umarzone.com Please unblock this email. Regards Mohammad Shafi 8976643925
Stucked in new zoho business mail setup
Hi, When creating a new zoho mail to my company, I am now asked to enter a valid phone number. I put the number, but that number is not available for SMS, so... when proceeding to the next page, I cannot verify the code and I cannot turn back to change the number. Unfortunately I went back in the browser and lost that page. Trying to setup again I receive the info that my domain is already in use. Trying to sign in, I receive the answer that my account does not exist. Any help? Beste regards Joao
Unable to receive email
Recently created an email account using my domain (powerplayconsultingllc.com). I am able to send email but am not receiving email. Based on a review of similar complaints in the forum I believe this may be a zoho issue. Can you please review my account and advise the cause and/or correct the problem? Thanks!
Problem in email is with this error
Does anyone know how I solve this problem? I did the blocking of the box and when unblocking is no longer sending or receiving messages Delivery to the following recipient failed permanently: contato@shoppingdastelas.com.br Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain shoppingdastelas.com.br by mx.zoho.com. [165.254.168.50]. The error that the other server returned was: 552 5.1.1 <contato@shoppingdastelas.com.br>
Can not open new webmail
Hello, Please we are having issues in creating new emails for our new staffs , and this is adversely affecting our operations. We keep getting the below response: This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details Can you please fix this. Thanks. Julio
Can sent mail but can't recieve mail
Hi Zoho, My mail can sent mail normally but i can't recieve email from other mails. Please check for me
who stole my emails?
On my pc, i have pinned zoho mail to the first tab on firefox. worked fine for years. today: no more zoho! just info on the new zoho mail layout. I'm logged in, but can't get to emails. what happened, what do i have to do?
.eu mail configuration in cpanel incorrectly refers to .com
When setting up zoho.eu mail for a domain, cpanel 'Domain Setup' incorrectly lists the hosts as 'imappro.zoho.com' and 'smtp.zoho.com'. This should be 'imappro.zoho.eu' and 'smpt.zoho.eu'. I tested these settings in K9-mail for android and it works fine.
ERROR_CODE :550, ERROR_CODE :5.7.1 Unauthenticated email when sending email to gmail account
dear Admin, I got a message (please see on below) when sending email to gmail account, but there is no problem when I try sending email to other email account (yahoo, outlook, etc) This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. user@gmail.com, ERROR_CODE :550, ERROR_CODE :5.7.1 Unauthenticated email from mydomain is not accepted due to 5.7.1 domain's DMARC policy.
Can a user/mailbox be set up so that multiple email addresses point to one address?
Hello, I am using a free account and would like to use my 10th and last user be set up so that 3 different email addresses direct mail to the same inbox. Is that possible? For example, I'd like 1@zh.com, 2@zh.com, and 3@zh.com all point to 4@zh.com. 1, 2, 3 doesn't really need full functionality of a user mailbox (doesn't need to send or any of the apps) but 4 does and would handle correspondence for 1,2 and 3. Is that possible? Or would 1, 2 and 3 all need to be separate users? Thanks!
Can not receive mail only from the server
Please help, we can not accept emails from the server hosting (@hijabprincess.com) zohomail to zohomail = success server / hosting to zohomail = fail server / hosting to gmail / other providers = success
User account Incoming Mail disabled
One of our user accounts suddenly disabled incoming mail. All other user accounts are working fine. Can someone assist me in restoring this please. Thanks, Colette
No se puede crear y acceder a una cuenta (user)
Hola, se creo una cuenta y al agregar un usuario (Con el mismo dominio), el sistema no lo crea, lo mueve inmediatamente a invitados diciendo que la cuenta ya existe, y que debe aceptar la invitación.. La cuenta que se esta creando no existe, si se va a entrar a la cuenta, dice que se debe activar, por medio de un link, no deja recordar contraseña, ni acceder.
Cannot create an additional user, can only be created as a group
Hello, I am trying to create a new email user like abuse@mydomain.com , but i get an error saying " abuse@mydomain.com cannot be created as user account, it can only be added as group."
Couldn't verify, can't login
Hello, Its my first time signing up on Zoho, and I put in my domain and my boss's number. I did not realize it was going to verify, so I returned to previous page to put in my personal number but now it says the domain is attached to another account, but I can't get into it. Could you please reset or remove domain "drdental-eg.com" so that I can set it up from beginning? Thank you.
Cannot receive mail
I can send Zoho emails but cannot receive them - can you please suggest where I'm going wrong with the setup ? I have my site and domain via Hostmedia but use cloudflare CDN. Site is www.lgfa92.co.uk MX details in CPanel Cloudflare Craig
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