super admin email forgot
Hello, I forgot the super admin email, can you help me please? the domain is: massdieselperu.com Thanks!
Sync Ms outlook folder with Zoho android app
We have 5 to 6 accounts with Zoho and we use zoho mail app on our android phones and have configured our mails on outlook on our pc / laptops however when I send an email from my phone they don't get synced with my outlook folders. can I sync the same.
Not able to receive email after completing all the required set up?
Hello there, I have completed all the required set up in the MX record of the Domain Host (go daddy) but still i'm not able to receive any email. Can you please help me understand what is exactly the problem? What am i missing? Rahul
Is there any limit on outgoing emails
Hi, I'm using the free version of Zoho Mail with my custom domain. I haven't enforced any email policy via the admin control panel. However, I'm getting the following sender address block error. SMTP -> get_lines(): $str is "554 5.1.8 Sender Address Blocked
"
SERVER -> CLIENT: 554 5.1.8 Sender Address Blocked
SMTP ERROR: Password command failed: 554 5.1.8 Sender Address Blocked
SMTP Error: Could not authenticate.
CLIENT -> SERVER: QUIT
I'm using the email address with an internal project management
Not able to verify mobile number
Hello, I am trying to verify a new domain for my friend royalagrivet.com , unfortunty Im not receiving the message in my mobile, my number is 00962 795406865/ Jordan Regards
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Receiving this notification when trying to send emails. Have a look and resolve the issue immediately. Email Jaiwant@99roomz.com
Not receiving emails (but MX properly configured... I think)
Hi, With my brand new test domain "lideln.fr" (and my email lideln at lideln.fr) I can properly send email, but I cannot receive them. I checked the DNS propagation with mxtoolbox, and they seem fine. Please tell me what I should do to fix that issue? Thanks a lot in advance! Best regards,
unable to verify my domain with Godaddy
unable to verify my domain with Godaddy. any help here ? Hi, I am unable to verify zoho mail with my domain (watertree.tech) which is hosted in Godaddy. Also, i have changed the CNAME and it works when i link zbXXXXX.mydomain.com. Any help ?
Account Disabled
Hi, Today I registered Mail for my new site. The first login worked fine, but when i later tried to log back in w/ the email address, (admin@primaryfencing.com.au) it said, the password would be wrong, when i tried to do it via Phone number it said the account was disable. Please help.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, when attempting to send an email, I receive this error: Unable to send message;Reason:554 5.1.8 Sender Address Blocked. My email address: info@potiskan-trak.si Can you please unblock email address. Best regards
DKIM verifying
Hi, I have tried several time to authenticate my domain key but fails. My domain is: highpoint.my I have follow the tutorial. I got this pop up: Sorry , we are unable to process your request, please contact support@zohomail.com I also have sent tickets to zoho support. Your Request "#13426048 DKIM email authentication" has been created. But still I did not get any reply since 2 days already. Please advice.
DKIM Can't be Validated
I haved added the DKIM record provided by Zoho System, and in third party site provided in your knowledge database there is a validity record. But in Zoho system it still reply "Validated Failed" message. What's wrong with my setting?
Cant recive mails from any domain
I've got this problem when im tried ti send a mail ti my domain: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Fri, 04 Nov 2016 14:10:27 -0700 from jorge.zenteno@zerbonilabs.xyz [jorge.zenteno@zerbonilabs.xyz] ----- The following addresses had fatal errors ----- [Status: ERROR, Address: <elsa.rocha@zerbonilabs.xyz>, ResponseCode 454, 4.7.1 <elsa.rocha@zerbonilabs.xyz>: Relay
Account disabled
Hi, Today I registered Mail for my new site, trizocbs.us.to. The first login worked fine, but when i later tried to log back in w/ the email address, (info@trizocbs.us.to) it said, the password would be wrong, when i tried to do it via Phone number it said the account was disabled
DKIM not veryfying
Hello! I have placed the DKIM txt record as posted at zoho tutorial and followed the namecheap tutorial. The verification still fails. My domain is krzysztofkuska(dot)com
Zoho Migration Wizard
Hi I installed Zoho Migration Wizard, but unable to use PST migration due to MS Redemption dll not registered Microsoft Visual J# not registered Please help me to fix this issue
My acc is sending e-mails but not receiving any!
I sent a mail from my gmail to zoho account and it was not delivered. When I sent a mail from zoho to my gmail, it was delivered. However when I forwarded the same mail from gmail to zoho, nothing happened, the mail was not delivered to zoho. It seems we can send mails from zoho to others but they cannot send mails to my zoho account. What should I do to solve this issue?
Blocked Out Going Emails
I send out a newsletter every Saturday, my group list has only 80 - 90 people in it and every week my emails are blocked. Can you tell me why? Zoho Mail Business PolicyNew Mail Forward Policy Apply Maximum email size (with attachments in MB)1-25 Incoming Maximum emails/minute1-50 Maximum email size/day (MB)1-500 Outgoing Maximum emails/day1-1000 Maximum emails/minute1-25 Maximum email size/day (MB)1-500 Maximum Recipients1-100 Maximum Recipients/day1-2000
Custom Domain in github using Zoho domain name
Hi, Please help me to configure github page with custom domain that is provided by zoho. I have mapped sarfkhan.in in github page settings, However, I am not able to access my webpage hosted in github Regards Sarf
mail setup
can not verify domain in mail. when i click in proceed to cname verification it load but nothing happen.it keep loading
Unable to receive emails even after changing MX records under Cpanel
Hi, My website is weddingcompanyindia.com. i have followed all the instructions followed by the Zoho to set MX records entry. but after that i am able to compose mail but i am not able to receiving any mail. What i have done: 1> I have created email account under cpanel. 2> Register on zohomail and created same email addresses as cpanel 3> Deleted past MX entry from Cpanel. 4> Added these zoho MX entries in MX record of Cpanel 10 mx.zoho.com 20 mx2.zoho.com Help us. Thanks in advance
Can't see crm icon in mail
I should be able to see the crm icon when i open a mail in the email add on module, however I don't. any suggestions?
I CANNOT RECEIVE EMAILS FN MY ZOHOMAIL
i cannot receive email in my zohomail but can send it. I have verified my domain and point my domain to zohomail using Cname in my domain registrar.please kindly help
Mail MESSAGE ERROR !
My boss recevied this error message mail , but he dont send this message to anyone ! This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. envio_8097007663@marmz.com.br, ERROR_CODE :421, ERROR_CODE :Host not reachable. Received:from [192.168.32.171] (200.233.179.212 [200.233.179.212]) by mx.zohomail.com with SMTPS id 1477679479535255.0043132110908; Fri, 28 Oct 2016 11:31:19 -0700
Quota not reset
Hi, User ananthi@essennexports.com quota is not reset after deleting older mail. Also we are not able to enable incoming and outgoing mails from control panel. Regards, K.Babu +919790012312 babu@apexinfo.co.in
Cannot get mail - IMAP is currently unavailable
I've been receiving this since the weekend - any status on getting IMAP working again?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, How can I unblock my account?
Sending failed; Reason:552 5.1.7 Sender Address Blocked
Hello, please our mail account has been blocked. please help unblock it. The address is: hello@spottherhr.com Thank you !
Cannot copy mail from Local Folders to IMAP main account with Thunderbird
I'm very puzzled by the behaviour I'm seeing with Thunderbird when trying to copy some folders, or even single emails, from Local Folders to the main IMAP account via drag and drop. I had this working fine earlier with an IMAP account I have at virginmedia.com - folders, nested subfolders and the emails within all copied fine. With a Thunderbird account set up to use Zoho via IMAP, though, either nothing happens at all (most of the time), as if the target folder is simply locked, or one folder only
Primary Account SMS Confirmation Code Invalid
Trying to setup new email account and received the SMS confirmation code but upon keyed in, it says invalid. Try resend but not received. Try re-setup account says phone number already been used. Please help.
Zoho emails going into spam folder
Hi All the emails that we send from our Zoho account are going into spam folders. I changed the DNS to add this into the TXT field v=spf1 mx include:zoho.com ~all This did not solve the problem though. I have tried to copy the header in outlook of the spam email but the instructions given do not match up to my outlook account, where you show to click on info my account says inbox not info and I cannot find that anywhere, is there an easier way I can copy rhe header to send this to you please? Thanks
Can't create new account?
I'm trying to create a new Zoho Mail account. But every time I fill out new details at https://www.zoho.com/mail/ and click "Sign up for free", I'm simply redirected to a "405 Not Allowed" page. What's going on?
problem with 250 553?
Hello, I'm having a problem with my website script sending emails to my zoho account. Expected respond code 250 but got code 553
incoming emails dont work in my magento marketplace website
hi, i am new to zoho mail, i have a magento marketplace website and want to use zoho,i can send and recieve emails without a problem,but when i add my email address to my website,only some emails work,when somebody adds a product i should recieve an email,which does not happen,yet the person adding the product recieves an email,my main contact form does not work,it seems all emails coming in are not recieved,yet all automated outgoing emails work,if somebody could help that would be great thanks
Mail Forward Failure
Hi, I am receiving the below message: The following message could not be forwarded to support@<mydomain>.com for<support>@mydomain.org Technical details of the failure: Host not reachable. How can I fix the problem? Many thanks, Prabhu
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, Please fix this for my account, mavanh@zoho.com Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Sir, My other email address has above issue. Please fix it. email - mavanh@zoho.com thanks Sanjeewa
verify Mobile Signup
Hello great team yesterday i register with this domain "oaologistics.net" and not complete i stop on verify Mobile Signup the the setup today i try to register now and give me the domain is already registered ... Can any one help me ??
Blocked Acccount
Blocked account? How do I unblock?? "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Mistakenly send mass email I take it I need my account to be unblocked. Can you help please? daragh@corrstowngolfclub.com
Can't send emails
Hi, One of my accounts is blocked from sending emails due to "550 5.4.6 mail rate exceeded limit" although it is impossible. Yaron.
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