Outgoing is blocked
Please unblock the outgoing mails for the user vijay.kambe@tragindia.com. We are aware the reason was exceeding the mail bounce rate for the day and we have informed him to avoid the same in the future. Also if the same thing happens in the future is there a way we can unblock from our end. Thanks and Regards, Sufiyan
Advanced Search Not Working
Greetings, I would like to report that the advanced email search is not working. I've tried many different filters (including "this month" in date range) but when I hit the "Search" button nothing happens. And I can see that I do have emails in my inbox folder from this month. What I'm trying to do is bulk delete emails with a specific date range, but I can't even filter them at the moment. Any help will be much appreciated.
A very basic question
How do I get extra zoho.com email accounts? I've tried searching without luck! I'm an individual, not a business user. Thanks. Allen
incoming email not recieving
HelloOutgoing Emails working fine, Incoming Emails are not. Please look forward Pratish Thank you
incoming email has stopped
No incoming email since late yesterday (Friday) and even though I'm a paid CRM customer no customer support till Monday? I've made no changes on my account or settings and have checked with where my domain is hosted which is all working well. I notice there are several people here having incoming email issues. What next?
541 5.4.1 Mail rejected by destination domain
Hello, We have not been receiving ANY of our contact requests from our website. Which are obviously essential to doing business online and responding to customers. We have both SPF & DKIM verified in our DNS and we use a professional grade service (mailgun) to ensure email is delivered. While I can certainly understand why this may be considered generic, you have to realize the number of contact requests, welcome emails, forgot password, and activation emails that are sent out are all essentially
Missing some emails, not all. Also some emails aren't sending... not sure if it is all
I hope there will be no missing emails later.
Cannot sent and recieve mails
Hi, we have a problem with sending/recieving mails. There could be a problem. Could you help us?
I can't send or receive emails?!
Hello, My emails are down. I am unable to receive or send emails, although it was working fine yesterday. I'm not getting any bounce back alerts, my emails are sending like normal but aren't appearing in my sent box or actually being sent to the recipient. Is Zoho down in general?
Unable to send email and receive email- admin@pmexpertise.com
Initially when testing we were able to send and receive email. Now we are not able to send or receive email. Tested it to send and receive to gmail account. Can you please check and verify.
I can not receive mails
I can not receive mails, and this is really affecting our business operations, what is wrong? can someone pls fix this urgently from your end.
Mail Exceeded limit rate
Can you please unblock donna@freshop.ie for mail exceeded limit rate. It is blocking our company sending out employee emails. Thank you Shane
Error receiving emails from specific address
Hello, our systems have an e-mail address (integraciones@hotelesmedina.com) (it's outside of Zoho) dedicated to send notifications to me (my Zoho e-mail account) and my clients. It sends a lot of emails daily and lately I'm receiving this error when emails are sent to me: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: centralreservas@medinahoteles.com:
I can not receive mails (Urgent)
Hello I can not receive mails, my e-mail is: anton.mayrhofer@williamsburg-partners.com This is really affecting our operations, as i can not receive mails from our clients. Can you please treat this with utmost urgency, and rectify the problem.
Incoming Mail Disabled
Hello, Incoming mail has been disabled for jigar.v@thecouponboy.com I tried to enable from control panel but i am a free user, unable to proceed for the same. Regards. Ashish
Zoho Doc
Hi Good day. i would like to ask if the zoho docs is like google drive? and, if we purchase how much is the amount that we need to provide? your response is highly appreciated. Thank you :)
Help! Can't recieve emails!
Please help! I have recently set up a zoho account and cannot receive emails. My account is charlotte@gone-walkies.com
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hello, Please unblock my account.. Account name: contato@spabeautygaranhuns.com.br Thanks.
unable to receive emails
Hi iam able to send the emails using zoho but iam unable to receive when iam trying to send from the gmail it gives me error should i wait 24 hours can you look at my account chitra@blogingwala.com
Cannot login as another user
Hi I have two email addresses therefore two users - liz@redladysa.com.au and elizabeth@redladysa.com.au however, whenever I open zoho mail, it automatically logs me in as Liz and I can't login as elizabeth in order to check emails coming to that address. The help section says that I can use a unified interface, but it doesn't tell me how. Thanks
We have blocked your account temporarily as a security precaution.
We have blocked your account "marketing@sonafoods.co.in" temporarily as a security precaution. Block Type: Mail rate exceeded limit
mail rate exceeded limit
domain : artibasim.com
My e-mail server is being used by spammers and getting my account blocked
A couple weeks ago, my account started being blocked over and over again because of the reason "rate limit exceeded", but I do not use my e-mail server to send mass mailings or spam messages. Last night, I received a message saying that dozens of emails were undeliverable. However, these were not e-mails that I sent, and I do not know any of the e-mail addresses on the undeliverable list. The majority of the errors say "INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Requested action not taken: mailbox
Delivery to the following recipient failed permanently:
Delivery to the following recipient failed permanently: admin@pocketstudio.co I think my MX records are configured correctly. Can't figure out the issue.
Unable to add Alias Address
Hello, I just verified my domain and i'm getting this on step 2. I have another question, can I use Amazon SES for outgoing emails? Thanks.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I can't receive a email from my friend. The email has 2 small attached files (PDF). What's the problem? ----- The following addresses had permanent fatal errors ----- <taro@tran******.jp> (reason: 554 5.2.3 MailPolicy violation Error delivering to mailboxes) ----- Transcript of session follows ----- ... while talking to mx.zohomail.com.: >>> DATA <<< 554 5.2.3 MailPolicy violation Error delivering to mailboxes 554 5.0.0 Service unavailable
Why my sent items are not downloaded in pop configuration with outlook
I have setp zoho with outlook pop configuration, downlaod all emails but only items form the inbox are downloaded the sent items are not. Alos all emails in the inbox remain as unread even though there are downloaded in outlook?
Some emails not being donwloaded
Hello, i'm having a weird problem. On Windows Live Mail and on Thunderbird, some of the emails are not being donwloaded. I can see them in the zoho website, and on the phone. Any idea why??
NOT GETTING EMAILS IN ZOHO DESKTOP OR MOBILE
I HAVE TO REFRESH MY DESKTOP TO GET EMAILS TO COME IN AND I CANNOT GET ANY EMAILS ON MY IPHONE USING ZOHO APP UNLESS I FIRST REFRESH ON THE DESKTOP. YOU GUYS HAD SIMILAR LATENCY ISSUES A FEW MONTHS AGO. PLEASE LET ME KNOW IF YOU HAVE IDENTIFIED THE ISSUE. A FEW DAYS AGO BEFORE ALL OF THIS HAPPENED, I STARTED GETTING THE ATTACHED ERROR MESSAGE. THE ERROR MESSAGE IS NOW GONE BUT EMAIL LATENCY IS NOW HAPPENING. THIS IS NOT A CACHE ISSUE BECAUSE I CLEARED CACHES AND IT DOES IT ON MY DESKTOP BUT ALSO
Outgoing Mail is blocked
Hello, My E-mail is blocked (Reason :Daily Mail Size Quota Exceeds Limit). Can you Unblocked, please. Thank You.
Not Receiving Income Email
Hello, I can send email but cannot receive any incoming email messages.
SORBS Blacklist
Hello ! I have received an email back from SORBS BLACKLIST... The IP is 74.201.84.163. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Thanks in advance. frkammers
Technical details of permanent failure
Hello, I'm having trouble receiving e-mail, could help me? The message is returned: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain sisibeer.com.br by mx.zoho.com. [165.254.167.50]. The error que the other server returned was: 553 Relaying disallowed
Signature in automatic answer
Hello, how do i get a signature in an automatic answer? it doesnt show it there.
Mail forwarding from inbox
Hello, I have an issue when trying to forward a mail (thread) from my inbox to 3rd recipient. I have 2 domains planetpeople.se and tattoocyn.com using Zoho Mail and both have the same issue. Please find enclosed screen dump for reference. Thanks for your help, Per Hall
Message Delivery Failure | Can u Help me?
This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 13.0 hour(s): * bel@veritasterapias.com.br Reason: There was an error while attempting to deliver r message with [Subject: "Teste"] to bel@veritasterapias.com.br. It has been in queue too long, and will not attempt delivery again. ---------------------- I give support for Bel , her can send mail in yahoo, but not can receive.
Unblock my email
I was over the limit on my email storage, but i already deleted messages and i am already below the limit. Please unblock my account, I cant receive or send emails. info@stephanieescalante.com Thank You
ResponseCode 421, 4.7.0 Temporarily Deferred
Hello I've seen this topic before, but would like an update/suggested resolution. I regularly forward emails to my wife's account. Unfortunately, I am now getting this error back from her email server. Surely it's a common requirement for a husband to forward emails to his wife. But apparently btinternet.com doesn't think so and I suspect it has blacklisted to some degree the zoho ip. So I'm now in the situation where I can't forward emails to my wife anymore. Is there anything we can do? Thanks
Unable to send email - Missing MX records
Hello, We've been trying to set up some new email accounts with Zoho, accounts are set up and have had the domain verified. We have added the 3 MX records as specified more than 24 hours ago however, but the message in the control panel still states that "The MX Records of your domain are not pointed to Zoho". As such we are currently unable to receive emails. We can send emails from the 2 created accounts. The MX lookup tool also returns no MX records. I've seen a number of other topics on the
I can't send e-mails
I can't send e-mails using my account adalberto.tavarone@avantiprima.com.br. Looking at My Account option at Control Panel there is a information "saida desabilitada" Could you solve this problem please?
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