Invalid request when trying to access Mail
When I click on the red button to access Zoho Mail at https://mail.zoho.com/zm/, I get a big yellow warning triangle with "invlid request, The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try ag
Whats the average response time for ticket submitted?
I submitted a request to unblock my mail accounts. They seem to be blocked for outgoing mail, and I have been waiting for days to have this fixed with no reply. I have submitted 2 tickets and an email. My work has to completely stop. I pay for the service
how do i get mail.mydomain.com to point to zoho mail web-mail?
I have started using zohomail, and am loving it. With my previous provider, I used to go to mail.mydomain.com, and it would take me to my webmail. I am not able to find the mapping for zoho's webmail to map to it. It is difficult to go to webmail with
zoho imap connection stopped working 05/28 12pm EST
Hi, beginning Thursday, 5/28, ~12 pm est imap to siteground stopped working. When I tried to reconnect the account, connection was failing with the following message: Unable to connect SMTP server:gvam1107.siteground.biz, Port: 587. I did notice that
Service currently unavailable
Service currently unavailable It is not possible to access email; the entire Zohoworkplace platform is down
E-mail down
We cannot get into our email inboxes, are you affected by a Microsoft update issue? How long do you think as to restoration?
ZOHO MAIL SERVICE NOT WORKING
Hello i've a problem my zoho mail account says a display with this text "our service is temporally unavaible"
Sign up for email for a domain
Hi - I thought I had signed up for a domain of <domain>.com, but only see the email of @zohomail.com . How do I get the <domain.com> domain linked to my email?
Zoho Mail CC and BCC not working
Zoho Mail CC and BCC not working. I have tried multiple combinations amongst my domain aliases but emails sent as CC or BCC never arrive, not even to Spam. I have checked that the DNS is set up correctly in Cloudflare and have even received a DMARC report
I cannot receive emails
I cannot receive email sent to my personal email account. I can send them but not receive them. I don't have a domain. Zoho direct email. Please help
I don't have access to my signup email.
Hi, I don't have access to my signup email. I signed up while using the Loveabe app. I don't have access to the app that I built with the email ramonsepulveda@dreamgiftsfinder.com. Please help me cancel my account with you through that email.
i cant renew my domain bfftube.cloudns.cc
i cant renew my domain bfftube.cloudns.cc because its a free subdomain from cloudns and you cant renew it its always active can some fix this becasue again there is no way to renew it becasue its free subdomain and again its always active
Free Webinar Alert! Zoho Workplace + Zoho Billing: Align Rev-ops and collaboration for greater efficiency
Hello Zoho Community! Want to make your billing process more connected and efficient? Join our upcoming webinar to see how Zoho Workplace and Zoho Billing work together to streamline your day-to-day operations. In this session, we'll show you how to manage
search and Smart Bar both missing in Mail
One of the users on my account does not have the search bar at the top right or the Smart Bar at the bottom left of the desktop Mail app. Any ideas how to get those back?
Temporarily rate limited due to IP reputation.
We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
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Zoho Mail - Oops! An error occured.
I cannot ready my emails on a PC or Mac, I can log in and see them on the left hand side but when clicking on them I get the message "Oops! An error occured". They work on the app on my iPhone however. I feel like this is a Zoho issue that needs looking
Problème affichage logo
Madame, Monsieur, Je vous contacte car je rencontre un problème de visibilité de mon logo lors de l'envoi d'e-mails depuis mon compte Zoho Mail associé au domaine [Insérez votre nom de domaine ici]. Bien que mon logo soit correctement configuré dans mon
Unable to create Zoho Mail account for domain (yedown.lol) from Pakistan - Need Help
Hello Zoho Support Team and Community Members, I am trying to create a Zoho Mail account for my domain https://yedown.lol but facing issues during the signup process. Issue Details: - When I try to sign up for domain-based email, I get an error: "We are
Zoho mail "Search Bar" not working!
Hi Team, I can't seem to be able to search any email. Anything I type will come out "No messages match the search criteria" an email is sitting right there in your inbox, but the search bar is acting like it doesn't exist. Please help.
Getting Notifications but unable to load email
I am getting notifications through the web browser and my phone app that i am receiving emails, but i can not open the email to view. Below is the screen shot of the console panel.
How to access a unified inbox for more than one zoho accounts (using paid workplace services)
Hello, we are using zoho for a few months and also suggest your services, setting them up for our clients. Several from our clients, our company as well, use more than 1 email addresses. Using the web version, we are only able to add them as accounts
Migrating my Yahoo Mail to Zoho
Hi. I'm new to Zoho, having come over from the blighted Yahoo. I've signed up for the free webmail but I notice there's no web-based migration in this version. Would I be able to upgrade as an individual, in order to be able to migrate my emails from Yahoo. There's well over a decade of emails, so I'd probably appreciate the extra space too. TIA
Can't attach a file with ZOHO Mail
I am a new user of ZOHO mail. The attachment feature of the mail does not work. I get the dialog box to choose the file, then nothing happens and it does not attach the file. Please fix.
I can't access my account
Hello, I am the administrator of a domain linked to Zoho Mail. I can not log in to my email because I have activated the verification with the app "OneAuth" which has not been logged since I have a new phone because the previous one was stolen. I also do not have the verification codes because I deleted them by accident. At this moment I am communicating from an alternate account of my domain. I would like to know if I have any solution because this is mail that controls the other mails of my company.
New Web Tabs feature not working ("mail.zoho.com refused to connect" error)
I've been trying out the newly introduced Web Tabs feature in Zoho Mail, but unfortunately, I haven't been able to get it to work not even once. Every time I try to load a webpage within a Web Tab, I get the following error message on my screen: "mail.zoho.com
SMTP outgoing problem
Hello I have a website where the SMTP email is connected through Zoho Mail SMTP. Today I am no longer receiving emails from the website. Joomla shows that the email was sent successfully, but I do not receive it.
Error 553 relaying disallowed for renewed domain
Unable to send mails for renewed domain - centuryinternationalfilms.com Added zb code to CNAME and MX records in place. https://zohomail.tools/#domainDetails/centuryinternationalfilms.com/ALL Re-verification of domain needed to resume email. Kindly help.
Mensajes Borrados Por Accidente de os recibidos y papelera
se borro por accidente los mensajes de la carpeta recibidos y de la carpeta papelera, todos los mensajes de la cuenta webmaster@esehopsital-lapalma.gov.co, hay alguna forma de recuperarlos en la brevedad posible? E Gracias por su colaboración quedo atento a cualquier duda....
My hosted domain cannot send mail to Gmail. Have tested several times, to multiple accounts (not solved)
Hi, I get this immediatly any time I send mails to Gmail accounts (including my own). See this message here: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.
Emails to Hotmail are being rejected
Hotmail is currently rejecting any email I send to it with the following error - ERROR_CODE :550, ERROR_CODE :SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. It's happened on a couple of emails none of which have 'spam-like characteristics' I don't think..and unlike the perennial Yahoo warnings; this one looks final in that I will have to resend the emails again. Can this
How to Migrate from MDaemon to Zoho Mail Account?
Hi there, Zoho Mail is one of the most popular as well as leading competitor for several cloud email service providers. It is It provide cloud email service as well as desktop based email client. In recent years people are migrating from third party cloud servers to Zoho Mail. The reasons are plenty, i.e. the user interface, security, high performance and many countless amazing features. On the other hand MDaemon Mail (aka WorldClient) is also popular among cloud email servers. But there are some
Cold emails not allowed?
I planned to use Zoho Mail to send businesses some cold emails to offer my freelance writing services, but I noticed that the anti-spam policy is very strict -- no commercial emails whatsoever without prior permission from the recipient? I would be very
Free Webinar Alert! Cliq in Zoho Workplace: Collaborate and Communicate Smarter
Hello Zoho Community! Looking for a better way to keep your teams connected and conversations organized? We’ve got a webinar you won’t want to miss. Join our webinar on "Zoho Cliq in Zoho Workplace" and discover how smarter communication can improve collaboration
Migrating all email accounts from cpanel shared hosting and email boxes to zoho
I have already read previous articles posted on this forum but none of them suit my needs.So i am currently working for a small company. The company website runs on cPanel shared hosting and the company page is a WordPress website. I recently redesigned
Reporting phishing emails to Zoho?
I came across a few threads after searching for info about reporting phishing emails to Zoho. From what I read, it appears that Zoho doesn't want to hear about phishing. You suggest marking such messages as Spam. Phishing and spam are separate issues, and I believe that phishing is the more dangerous. A user who is not paying close attention is in danger of giving away important data - usernames, passwords, email addresses, SSNs, etc. - to people who are happy to misuse such data and victimize email
Shared folder notifications
Hi Zoho team, i have some folders shared within my organization, and I need that every user could be receive the notifications about the new mails shared in it. Now, the only one that receive the "new mail" notification is the receiver, directly in the folder or inside the folder; the other ones can't recognize when a new mail is incoming in the folder or the original receiver shares a new one in it. The only notification is the initial one, when the folder is shared for the first time. Currently,
Mail Policy Problem
Hello, I have setup a new Mail Policy for outgoing and incoming attachments. For testing purposes I have currently setup for outgoing attachment policy, allowed *.txt files. However in this instance, when I try to send an email with a .txt attachment I get the following error. "Unable to send message;Reason:554 5.7.7 Mail Policy violation : Check attachments and try again" Also sending mails without an attachment also results in same error message. Can you help please.
Zoho Desktop App- Unable to Minimize/Freezes
I'm having issues with my Zoho Mail desktop app (PC). When go on my desktop and open the app this is what happens: - Unable to minimize and close app (in the screenshot attached you can see at the top right there is no option to minimize/close) - Unable
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
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