Mail id Block
Kindly Unblocked mail ids of my account. two mail id has been blocked
CAN'T RECEIVE MAILS
HI, WE CAN'T ABLE TO RECEIVE MAILS FORM OTHERS, PLEASE HAVE A LOOK AND SORT IT OUT . NOW A DAYS PROBLEMS ARE OCCURRING DAY BY DAY IN ZOHO ACCOUNT ..PLEASE SOLVE THIS..
SORBS listing for Zoho IP. Please, fix us.
The following IP address - 74.201.84.163 is added as a spam and virus entry on the SORBS listing that few companies use to filter spam. Our email is sent through this IP address from the header info and we can't mail receivers using SORBS due to listing as of 7th April 2016. Please, help us by delisting this IP or shifting outgoing mails to a different IP. Thanks.
Filter for NOT SPAM
Is there a way to create a filter that looks at the subject line, and when it contains key words, never mark it as Spam? The Zoho Support Spam filter is marking far more emails as spam when they are not, than we ever had marked as spam in Gmail. thank you Jim
After setting up mx records on Godaddy, still can't receive any email. HELP.
Hello, I followed the instructions to set up the mx records on godaddy, but I still have the same problem: I do not receive the emails. Can you help me? Thanks
Sales@jvd.com.vn don't receive any email
Hi Zoho support Team! 2 days ago i don't receive any email from orther domain. I unkown any reason for this problem. Can you help me fix this problem? Tks so much.
Received Email Going To Spam Despite Being Whitelisted
Over the past few weeks, email received from 2 particular senders at the same company (same domain) is being put into spam, despite the fact that I have whitelisted the email addresses, whitelisted the domain, and marked email as "not spam" several times. Any ideas?
Blacklisted again
Listed at dnsbl.sorbs.net
How can I get support here?
Twice in the last 4 days, I have contacted the support and did not receive a reply. As adding my gmail accounts via pop did not work properly I started forwarding my gmails to my zoho accounts. For 5 days now the zoho server rejects the forwarded messages. I am a new zoho user and so far I am not happy at all. My main reason for signing up was the "blacklist" function that turned out to be just a filter.
Server response 5.7.54 unable to relay recipient in non-accepted domain
This is very frustrating - your spam changes are causing major problems with emails getting sent to my inbox from outside sources.
how can I get ZohoMigrationInstaller.exe ??
I'm want to import an .pst file into my email please help. my email is: charteracc.app@zoho.com Thank you so much.
74.201.84.155 in BlackList by sorbs.net
I wolud like to report that 74.201.84.155 is blacklisted at sorbs.net as you can see at the attached image. Ist intersting that who is reporting-me the black list is the zoho mail server about his own, when a send some e-mail to some domains.
Unable to receive emails from www.domain.com email ids.
Hello... I have setup zoho mail and pretty happy with the way zoho is providing the services. I am able to send mails using this platform; but i am not receiving any emails from other mail ids. Please help. I have correctly pointed out MX records. Thanks Suresh
Failed to send email to my zoho mail: User doesn't exist?
Hi, I tried to send an email to my zoho account however it failed to send through. It stated that the user doesn't exist but I am still able to send email to others. Delivery to the following recipient failed permanently: preeyakorn@youngaseanminds.co Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain youngaseanminds.co bymail.youngaseanminds.co. [108.167.142.63]. The error that the other server returned
Receiving emails
Hi, I cant receive any emails in my inbox. Earlier on, I was asked to configure my MX and i think i done it on my godaddy account.But still cant receive any emails. Thanks
Zoho SMTP and msmtp
Hi there, I was wandering how to configure msmtp. The plan is simple - use Zoho account to send mail via php mail() function. What I have in /etc/msmtprc is: # Define here some setting that can be useful for every account defaults tls on tls_starttls on tls_trust_file /etc/ssl/certs/ca-certificates.crt # Settings for default account account default host smtp.zoho.com port 587 auth on user <my@domain.com> password <my_pass> from <my@domain.com> Every attempt to send an email gives me this: 553 Relaying
Error al enviar mail
Al enviar un mail me aparce el siguiente mensaje: No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked Me ayudan por favor. @servlogist Quedo atento gracias.
Image in signature doesn´t appear
Hi, recently on one of the accounts under my domain, when composing an email, the image I configured on the signature stoped displaying. That happened for a couple of weeks and then it was suddenly fixed. But recently it started happening again. When setting up the signature and saving it, the image appears the way I want, but when I try to compose and send an email the signature appears without image. I attach the screenshot of the Signature Settings where the image appears, and also the screen
Email delivery delay
Hi All, On observing we identified an abusive usage pattern using our Zoho Mail service, which resulted in sudden surge in our outgoing email processing servers and our sending IP address getting throttled by few email service providers. Our technical team is working with high priority in clearing backlogs and taking action to ensure no such delays in future. We will keep you updated as we progress. Apologies for the inconvenience caused. Regards, Zoho Mail Team.
i couldn't add my zohomail to my iphone 5S
I Follwed the instructions , i tried first to configure it as exchange , then IMAP , But the device doesn't seem to accept my password , what can i do ?
error in email delivery
Estou tendo problemas para receber o meu e-mail e eles são lentos para chegar. Às vezes não é suficiente! Posso ajudar? - I'm also getting lots of spam! help! domain: dropink.com.br Obrigado.
zoho mail sender address blocked
Hi, today i´ve got recieved this msg "zoho mail sender address blocked" when i try to send a e-mail, Can you tell me why?, Thanks for your help, Attn, Adrián R. Meneses M.
Email interface
Does anyone know how to set the default font and font size for composing emails?
Outlook configuration issue
Outlook 2016 OS 8.1 single lang 64 bit. Not able to configure mail .Every time password asking.
ResponseCode 421, 4.7.0 Temporarily Deferred
I cannot send email to hotmail.com. Getting this error. Help!!!
Accidentally created a new account - need deleted to free up email address
One of my team members created a new zoho account instead of waiting for me to add them as a user to my existing one. The account mistakenly created is webmaster@sterlingvillage.net. Can you assist and delete account?
Unblock accounts
Dear support team, Please unblock our domain's email account as we got Sender Address Blocked messages. Regards, HungPV
Can`t recive mail from gmail
Hi, I configured my business mail to be recived using zoho mail. I tried sending myself a test mail, using my person gmail, but I did not recivice the mail. However, I was able to recive the mail form hotmail. I can`t recive email from gmail. How can i fix this? Thanks in advance.
Not receiving mails from gmail, but receiving from hotmail.
Hi, I configured my business mail to be recived in the ZOHO mail. I tried sending myself a test email, from my personal gmail, but I did not recive it. However, when I tried sending one from my hotmail account I recived it. I can recive emails from hotmail, but not from gmail. Anyone has any idea how to fix this? Thanks in advance.
iOS - Exchange Active Sync - Cannot move messages to other folders
Hello, I have my iPhone synced to my Zoho mail via EAS. However, I am unable to delete messages or to move messages from one folder to another. When I try to delete or move a message, I get the folowing error messages: DELETE - error message is "Unable to Move Message The message could not be moved to the mailbox Trash" MOVE - error message is "Unable to Move Message The message could not be moved to (any chosen folder)" I have deleted and re-added mail account. Still receiving error. Please advise...
smtp.zoho.com timing out, cannot send mail
My mail client cannot connect to SMTP.ZOHO.COM to send mail, I get connection timed out messages. This is confirmed by attempting to ping the smtp server, connection times out. What's going on here?
Rejected emails
I try sending emails, and a large number of them are coming back with error policy codes (i.e. 550) address rejected, mail denied. I send a large number of emails every day, so this is a bit troublesome.
Adding group after initial set up
Hi, can I add a group so that I can have an "enquiries@" email address even though I've completed my whole set up procedure?
Not receiving from Gmail
my zoho mails Works ok sending and receiving from other services but trying Gmail i get The error that the other server returned was: 550-(mail-yw0-f181.google.com) [209.85.161.181]:33423 is currently not 550 permitted to relay through this server.
Can send email from zoho but can't receive
1)this is the error I get from gmail when I try to send an email from my gmail to our domains email. 2) this is my current mx records 3)my cname records 4)my txt records 5) I have already validated my domain What am I doing wrong or how do I fix this?
backlisted 74.201.84.163 (Undelivered Mail Returned to Sender)
I'm not able to send emails to some contacts. Looks like the zoho server is backlisted =. ********l@*****.com.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 Any idea when I will be able to use my zoho account to deliver emails?
Request to unblock outgoing mail access
To whom it may concern, We would like to request to have our outgoing mail access unblocked. We tried enabling it, however it is still disabled. Please rectify this matter as soon as possible as we use this for business purposes. Thank you. Kind regards, Elisha Murphy
Reply/Forward Signature is not changing.
Dear Zoho Team, Greetings ! Happy to see lots of updates and it's get friendly every now, I am facing the issue, New mail i am using a detailed signature, which i don't want to use the same for replying or forwarding also. So, i created two signatures. Which i am not able to swap easily. For that you have give an option as follows in signature, but it's not working "When replying / forwarding, place this signature above the original quoted mail begins."
Mailbox Delivery Failture policy Error
Hi Support Team, I was notified by one of my vendors that they cannot send an email to me from their automated email system and they sent me this message: The following recipient(s) could not be reached: dominictan@babiesontheblock.com on 3/29/2016 12:48 PM mx2.zohomail.com: 552 5.1.1 <dominictan@babiesontheblock.com> Mailbox delivery failure policy error Is there anything that i need to do? Thank you, Dominic
Zoho mail account marked as inactive
Just tried to login to my account but it has been marked as inactive. I did send the same email to multiple people, so I think they may have blocked my account in case I am spamming. Does anyone know how to get this back? Thanks, Dom
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