Sender Based Notifications aren't working for Zoho Mail App for IOS
Hi, Notifications worked at first, but recently I don't get notifications anymore. I even checked my control center to see if something happen to notification properties but they are all the same. Just not notifying. Help please, I need these working for my business! Thank you!
Activesync/iOS archive error
Hi, When archiving messages on an iOS device using exchange activesync, I often get error messages saying the message cannot be moved to the folder archive. Any suggestions?
Problem in sending email while doing IO operation
Dear Zoho Support Team, You offer to 10 account for company with domain www.hrstrategy.vn but to day we can not send email with noted from you: Problem in sending email while doing IO operation Please help to check, thanks Hope to hearing from you soon
slow email forwarding and lost email forwardings
Hi there, I've dropped an email at your support however there was no response. There have been slow in email forwarding for a few user accounts i've created and also missing email. Are you able to assist?
unable to send emails
I am unable to send emails and here is the message that I am getting everytime I try to send one Error while processing the request! Unable to send message;Reason:530 5.7.0 Must issue a STARTTLS command first. a12sm9050704pdm.64 - gsmtp Help!
How do I change a logo on the top left of my page ?
A friend of mine set up a strawberry as seen hereafter on the top left of my email page. How can I change that ? Thanks
Can't send email from Contact form
I am trying to send mails from a contact form but I am getting a "Failure Sending Mail" which does not help much. What am I missing ?
SMTP Authentication of your mail client
I had setup my custom domain(ignitedmindsluminaries.com ) with zoho mail and created a mail account associated with it. While i am able to send mails to other email ids. I cant receive mails. I tried to send a mail from my another id(ganesh@siddhisoftwares.net) and its failed. The error i have received is: The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ob0-f173.google.com [209.85.214.173]:35349 is not permitted to relay 550 through
ERROR_CODE :Delivery not authorized, message refused (ERROR 571)
Hello, I cannot send emails to addresses that worked fine last week. I get the following message when sending messages to any address @elmundo.com.sv : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. raymundo@elmundo.com.sv Error, ERROR_CODE :571, ERROR_CODE :Delivery not authorized, message refused Received:from mail.zoho.com by mx.zohomail.com with SMTP id 141503161646865.31731186942329;
IMAP Email Migration
Hello, I have emailed support@zohomail.com 3 times, as well as opened a support ticket, but so far, no one has even acknowledged my requests. I need to be able to migrate my email from my old server ASAP. I used a self signed cert on the old server and according to these forums, you need to import the cert. I have given the details of the server name as well as port the old server runs on. What does it take to get someone to reply to support requests? I pay for the service, it's not like I am
Delivery to the following recipient failed permanently!!!!!
I just moved my mail to zoho. I am now getting the following errors: Delivery to the following recipient failed permanently: bclark@mydomain.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mydomain .com by mx.zohomail.com . [74.201.154.201]. The error that the other server returned was: 550 5.1.1 < bclark@ mydomain.com>... User unknown Any suggestions? ----- Original message ----- DKIM-Signature:
Incoming Email not working
Just recently I have discovered that any address under my x97rocks.com domain aren't receiving any incoming emails. Please advise with a solution. Thank you for your time. Duane
Is There a Size Limit on eMail Attachments?
Howdy-- An email sent to me by my daughter was rejected with error code 554 5.2.3 Mail Policy Violation Error. She had attached about 25MB of photos. Was that the reason the email bounced? If there is a limit, what is it? This is an IMAP account, LEJ48 AT WalkingCreek.com. Thanks, /Mr Lynn
Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason :Connection refused
Dear Zoho Support Team, You offer to 10 account for company with domain www.hrstrategy.vn but to day we can not send email with noted from you: Unable to connect SMTP server:smtpout.mail.zoho.com, Port25Reason:Connection refused Please help to check, thanks Hope to hearing from you soon
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:connect timed out
Dear Sir/ Madam, We have take part in HK electronic fair two weeks ago. And, we need to contact our clients frequently via email. However, our account has been blocked that we could not deliver any email since this afternoon. Please unlock our account for us. Thank you Jack
Re: ZOHO Mail New User Interface
Recently Zohoholics announced a new UI for Zoho mail would be shown at the August 2014 Zohoholics conference. I was glad to hear this and wondered when Zoho plans to implement the new Zoho mail user interface across the Zoho platform?
Problems with domain verify
I followed the steps, and even after 10 hours, i still got nothing.
Changing Domains
I want to change my domain name and I don't want to retain the old name as an alias. What will happen if I delete my domain in my mail account and setup the new domain? Will I lose my old emails?
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, I can send messages from my email id but there's a difficulty in receiving emails from other users. Also, what's the maximum size of attachments that can be sent which the mail will receive. Also, why does this error occur? Looking forward to your feedack. Kind regards, Mathews John
Group Mail: Adding a phrase in beginning of al mails, for example. [groupname]
Many mail clients do not show the receiver of the mail, only the sender, in the inbox. When a Group-Mail is received, it should be easy to see, that the mail is send to the group, not ony as a personal mail. The response to the mail may very often be a choice of responding to sender, or responding to all in the group,but if it is not clear, that the original mail is send to the group, then response will too easily by to the sender only, without hte choice... Solution: Most (all?) other solutions
Unable to send email to archlinux.org
Hi, we are unable to send email to user on archlinux.org. There's some problems with Zoho SSL. Please take a look. Thanks a lot ==== Bounce mail The original message was received at Tue, 28 Oct 2014 05:12:44 -0700 from example@archlinuxvn.org [example@archlinuxvn.org] ----- The following addresses had fatal errors ----- [Status: Error, Address: <foobar@archlinux.org>, ResponseCode 421, , Host not reachable.] Message will be retried for 4 more day(s) Log from receiver server Oct 28 13:12:43
Invalid Address, ERROR_CODE :550, ERROR_CODE :Requested action not taken: mailbox unavailable or not local
Hello, I recently started my domain' email account with zoho mail services, but when I am trying to send emails, an email is send back to me saying this : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. legal@archangel.gr Invalid Address, ERROR_CODE :550, ERROR_CODE :Requested action not taken: mailbox unavailable or not local Received:from mail.zoho.com by mx.zohomail.com
Unable to connect SMTP server:smtpout.mail.zoho.com Port25Reason:Connection refused
Dear Zoho crew, Why is this happening to our organisation? Is there a solution? Is it something we did?
Critical Issue - We can not receive emails
Urgent- our busy practice can not receive emails. 4 users. They can be sent out but not receiving any. We have left a message by phone, lodged tickets. Please help.
Cant register on zoho mail
Hello, i've been trying to register on zoho mail under free plan. but always it says try again later or contact support. is the service not available anymore??
Unable to send email to realestatebroker@joeldennismuyco.com
I tried sending email using yahoo and i got a bounce. It says Sorry we are unable to deliver your message to the following address realesatebroker@joeldennismuyco.com Remote host said: 550 5.1.1 etc. etc. Please Help I am using IOS as IMAP
Still receiving imap invalid credentials (failure)!!
I'm still receiving this error and I confirmed my username and password are correct. I need this fixed right away!!
Not receiving email from a user
Our domain (ksi-ppg.com) cannot receive email from a user at the smhiggins.com domain. Please help. They do not show up in spam message folder or anywhere.
Not receiving email from a sender
Hello, For the domain ksi-ppg.com I am not receiving email sent from a user at the smhiggins.com domain. It does not show up in the spam folder, it is simply not there. I have tested this several times with several of our users and none of them get email from this sender. This is a problem. Can you help?
I need to know how to add other emails I have with Gmail and Yahoo, etc.
I would like to use Zoho as a one stop communication platform. Can I add my yahoo email and gmail email addresses to this application? And how?
Error, ERROR_CODE :554, ERROR_CODE :Denied [7b550545.0.1226698.00-2213.2006649.p01c12m023.mxlogic.net] (Mode: normal)
Hello sir while I send a mail to info@talend.com then I got this massage Please solve it and my SPF is spf:bigdatadimension.net is to zoho Type Domain Name TTL Record Prefix Value PrefixDesc Description mx + Pass Match if IP is one of the MX hosts for given domain name include + zoho.com Pass The specified domain is searched for an 'allow'. all ~ SoftFail Always matches. It goes at the end of your record. This message was created automatically by mail delivery software. A message that you sent
Zoho Mail - Outlook & Forwarding
So I have set everything up and I have the ability to send emails with my domain and receive them; however emails are getting lost somewhere. When I reset-up outlook everything is fine for the most part the emails show up; however when I'm off line or I haven't redone the set up for outlook the email never show up and there is no way of knowing any were sent to me. They are not even showing up on the forwarding account. Can anyone help me with this?
Mailbox Quota blow up
Hello Regularly I use 7,5 GB in my mailbox. Today I noticed that my account blew up to 47,5 GB. My account was the blocked and, in order to be able to continue receiving emails, I had to purchase a mailbox storage upgrade of 50 GB, paying $7,50. With my original plan of 10 GB now I have 60 GB Yet I cannot realize what has happened !! I signed in to my account, revised every IMAP folder and the sum of all the accounts where less than 15% of 60 GB. I don't know how it sums 40 GB. Tried to contact by
E-mail deletion/changes/labels etc do not get synced cross-platform
Hi, Whenever I delete an e-mail either through my mobile app or other device (lets say my laptop) it does not get reflected on the browser that was already open. For example; on my pc the mail would still be there EVEN after I click refresh in the mail application or switch from calendar back to email. The only way I can get a good reflection of the actual status of the inbox is by closing the tab on my calendar and then reopening a tab with zoho. The same applies to application of labels / flags
Block SPAM with empty Return-Path
I get several SPAM emails per day in my SPAM folder, but with empty Return-Path. Since the Return-Path is empty I can't block the SPAM with my email policy. Can ZOHO please just block SPAM without Return-Path so it doesn't land in my SPAM folder? No legitimate email should have empty Return-Path.
Auto Collapse Folders
Hi, I'm currently unable (to find) the option to auto-collapse certain/all folders in my inbox. I have four folders in my inbox which I like to use more often, but now I have to collapse the folders every time I login, which feels like an unnecessary action. Any help would be much appreciated. Sincerely, Mark
imap invalid credentials (failure)
Hello. I'm receiving an imap invalid credentials (failure) error when attempting to send or retrieve mail. I'm able to login without problem using webmail using the same username and password.
How to rename a mailbox
Hi, I have a mailbox called: admin@domain.com, and has a number of emails in it. Is it possible to rename the mailbox to first.last@domain.com and keep all the emails that are already in there? Thanks
Your IMAP server wants to aler you to the following: Invalid credentials (failure)
Hi, This issue being occuring all the time to our outlook 2010 but we do not have any issue with K-9 mail client. We do not have e-mail access about 24 hours. Please let us know what is wrong with our end. Thank you.
Thunderbird config hints
I have successfully sent and received e-mails using the Web Mail interface. But I want to use Thunderbird as an e-mail client. I tried to configure everything but there´s something wrong - I receive the message indicating User name or Password are invalid. Any Hint to correct this? Ulisses Bruder Jr Maringá - Brazil
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