"535 Authentication Failed code(535) "
For some reason my Zoho mail which feeds from host, now will not accept the credentials when trying to set it up as an account in gmail. My username and credentials are both correct? WHAT IS HAPPENING? Authentication failed. Please check your username/password.
Can't log in without verifying mobile number but no longer have access to that number
I have two accounts - admin@mydomain and sales@mydomain I can log in to the admin account no problem. But when i try to log in to the sales account it asks me to verify my primary mobile number in order to proceed. However I no longer have access to that
Mobile app vs PC POP3 behaviour
Hi. I've been trying out Zoho mail for a while now, got a bit tired of gmail. Almost everything works really well. A couple of details I miss from gmail though: One is that when e-mails are read by my PC's POP3 client, that in the mobile phone app the
I need to send an email using the Zoho Mail API but I am getting an error
Hello! I am trying to use Postman to send emails using the API, so far I noticed that the authorization may be the problem but can you please guide me in the right direction? I have used the URL https://mail.zoho.com/api/accounts/<account id>/messages
DKIM for split delivery
Hello, I configured split delivery, being Google the main server, where the MX records point to. I configured 2 different DKIM records in my DNS provider, 1 for Google and 1 for Zoho. I verified in https://mxtoolbox.com that both records are valid. Mails
Remove logo
Hello I'm now evaluating Zoho Calendar and mail. I realized that Zoho's logo is added to all invitations. Is there a way to hide or remove it ? Thanks
Zoho Mail - no bullet points / Numbering in firefox
Dear support, This regards Zoho mail composing: I have noticed that the bullet points and numbering are not added when pressing the button on Firefox (I am using version 69.0.3 (64 bits). These work normally on Chrome. Hence I ended switching from Firefox to Chrome when composing emails. It would be nice to fix this bug on firefox (or remove the buttons and user agent is Mozilla/Firefox). Thanks for your help, Miguel
Incorrect number of incoming mail
My inbox claims I have 10 unread emails when in fact I have 3. Reading those 3 emails does not bring the unread count to 0, but 7. To clear unread status I have to switch accounts or log out. This is a new error, only in the last day or so. I have been using Zoho Mail for several years now and have made no changes to my account settings.
No image on signature
Hi the image on my signature does not show when sending emails from my phone but works fine when sending from my desktop
Is there a way to view the emails you have scheduled to be sent?
Thanks!
RECUPERAR EMAIL
eu exclui alguns emails da lixeira NA DATA DE 10/05/2017 mas preciso deles como faço para recuperar
"Address not found" on a valid address
Hi, Masking the username and domain I had the error message below The response from the remote server was (message sent from gmail to zoho): 550 5.1.1 <xxx@yyy.com> User unknown Final-Recipient: rfc822; xxx@yyy.com Action: failed Status: 5.1.1 Remote-MTA: dns; mx2.zoho.com. (74.201.154.201, the server for the domain yyy.com.) Diagnostic-Code: smtp; 550 5.1.1 <xxx@yyy.com> User unknown the email exists, the domain too. The user fetch his mail on pop3 at zoho. Note we are using the free service. Anyone
Email Alias Problem
My email alias is not displayed in the "From" drop down list when I write a new email. I have tried several different browsers and my mobile. Thank you
Issue with email sending
Hello, I can't send emails from my account valcameron9887@zohomail.com. It says: "Your account is temporarily locked from sending emails. Try to unblock now". I clicked the unblock link and it doesn't work. Kindly help.
Your account is temporarily locked from sending emails.
Hello, have a nice day. We are working on financial transactions, but we encountered an obstacle in this way. Can you please unblock it?
"Send email as" not work
Hi team, First, I was able to solve the problem that I wrote about above, the problem was due to the lack of update of the SPF credentials. Emails arrive safely. Now there is another problem. I currently use ZOHO MAIL services on the MAKE platform (formerly
My domain is already associated
I wanted to register a domain in zohomail but a message appears that it is already connected to another email, how can I solve it?
Share folder with users in Zoho Mail - Collaborative mail
Hello everybody, I read everything everywhere about this topic the most interesting Topic that I found is this: https://help.zoho.com/portal/en/community/topic/sharing-a-mailbox where some other user suggested some "workaroudn" but always there are some limits. Well, I need that 4 user can manage same inbox (and sent message too) together. They should be able to see what the other user do, and work in the same email. All activities, note, read,unread,tags....should be shared. I tried to image how
I set up my Zoho Mail on Outlook, but now I want to switch it to Google Suite?
My business email's domain is registered with Zoho Mail, and I connected it to Outlook a few years back because I was using Outlook for everything. But now, I use G-Suite for all my other email addresses, and I want to have everything in one place, including
BCC mass email
Hi, Is there a BCC mass email limit? We are looking into sending about 10k emails for our campaign. I'd appreciate any details for daily and BCC limits, if there are any.
JunkMail rejected - sender11-of-o51.zoho.eu [31.186.226.237]:21097 is in an RBL
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR CODE :550 - "JunkMail rejected - sender11-of-o51.zoho.eu [31.186.226.237]:21097
Can't unblock my emails for 3-4 days already :(
Hey hey, writing to support@zohomail.com regarding this issue each day starting Nov, 20, but no luck. I'm trying to unblock 2 emails (jane(at)leadgicagency.com plus jane.emberg(a)leadgicagency.com Plus, I bought more licenses to make new emails, paid
How to block emails to catchall addressed to cancelled user emails?
Hello, we have a number of staff who have left, we have deleted their emails but still get emails addressed to them coming to our catchall. How do we stop emails to those deleted email accounts from getting delivered to catchall? Thank you
Not Receiving Emails From About 2 Weeks
I'm having comparative issue as one more strings here. I at first posted this in one of those strings, but recognized it was practically seven days old and checked settled. So preferably this is dealt with here quicker since this issue has been on going
"This Domain is already registered with Zoho"
Hi, I provided the mobile number while registering the new domain. After that i found that this Mobile number is not working fine. Now i register again for setup my domain name, this error arrives "This Domain is not supported or is already registered
DMARC check failed
Hello, I have setup a dmarc record in DNS as follows: Host - _dmarc.mydomainname (I also tried - zoho._dmarc.mydomainname) Value - v=DMARC1; p=none; sp=none; rua=mailto:my@emailaddress.com; rf=afrf; pct=100; ri=86400 However, I still receive a failure when I check my domain with mxtoolbox. Please advise. Thanks, Chris
can't receive emails-don't know where to put in SPF and DKIM setup information
Hi I just signed up for business email with Zoho and bought a domain so I can send and receive email from my own email domains. At this moment I emails getting sent to me are getting rejected. My guess is because I need to set up SPF and DKIM but I seem
Introducing Zillum by Zoho—your secure family cloud
Dear user, Greetings from Zoho Mail! We hope you are safe and in good health. For 15 years, we have been striving to provide a clean, and fast email service for businesses with a keen focus on top-notch security, keeping your data safe from prying
Zoho IP blocked by SpamCop
After send e-mail, message return: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. destination@domain.com, ERROR CODE :554 -
How to Open an OST File in Outlook 2019?
Are you searching for an instant solution for how to open an OST file in Outlook 2019? Do you want to take backup of the Exchange OST file in Outlook PST? Don’t need to bother more as we are here to solve your problem. Here we will provide you complete
How unblock mail account
Hi, We have a blocked email account. We can not send messages. The account is contacto[at]tuminoticias[dot]pe. We would also like to know the reason and how we can prevent it from happening again. Nicolas Nicolás
Configure SPF
SPF entries in your domains DNS are not configured to match with Zoho. Configure SPF for better email deliverability. Hello Zoho I got this notification few days ago ,now my email domain can't receive massage anymore, I will be very much glad if you can
Support for Personal Group Contacts is ending soon. Please export those contacts now to avoid losing them..
Ok, is anyone else confused by what this means? I have a few GROUPS under my personal contacts - will the GROUPING disappear? The "export those contacts now to avoid losing them" sounds like the CONTACTS will be gone. What's the point in doing this? "Personal"
Forwarding non existing accounts
I am looking to migrate an organization from their existing POP3 email accounts with their website hosting provider to Zoho. They are currently using a work-around for the number of email accounts they have by using forwarders. Let me explain. Let's say that they need an email account of 1234@example.com. Well, since there is a space limit for email storage, the user of that email address asks for it to be forwarded to his personal email account. With a web hosting account, email forwarders can be
Mail sender name is incorrect and Not able to receive mails in the inbox
There are two problems km facing here 1. The profile nick name is "Coach Nachiketh" and full name is "Coach Nachiketh Shetty". But when I send a mail through the Zoho app, the receiver still receives it as a mail sent from "nachiketh275" 2. I'm unable
Recover to deleted mails
Dear ZOHO team I have lost some emails from 2021 to till date in quality@ganeshengineering.info Please help me to restore them back ASAP ..
Zoho IP blocked by Protection Outlook Live
My e-mail is configured to send a copy to another e-mail and I am having problems with 2 days of not receiving the copies anymore. The following message could not be forwarded to xxx@msn.com for fabio@xxx.com.br Technical details of the failure: 4.7.650
Zoho IP blocked by Protection Outlook Live
My e-mail is configured to send a copy to another e-mail and I am having problems with 2 days of not receiving the copies anymore. The following message could not be forwarded to xxx@msn.com for fabio@xxx.com.br Technical details of the failure: 4.7.650
no puedo recibir correos
desde el mes de octubre no puedo recibir correos pero si enviarlos, ya necesito mi servicio completo ya que me es muy necesario para mi trabajo, el pago esta vigente, que se puede hacer? me urge
Email appears under my private name and not company name (domain)
Hi there, Need help, it may be a simple issue but I am new and do not know how to handle it. I have registered an email address in the format info@domainname.com. The emails I send however, are received on the other side under my name and the email address
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