Suggestion: A Next-Generation Video Platform for the Zoho Ecosystem
Dear Zoho Team, I hope you are doing well. I would like to share an idea that I believe could become a major addition to the Zoho ecosystem. Just as Google has YouTube, I believe Zoho could build its own video-sharing platform. It could offer familiar
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail When multiple teams share responsibility for a common email address, like support@org.com, info@org.com, or billing@org.com, managing replies individually leads to duplication,
link mail.zoho.com/UnblockMe to unblock
Could you please unblock my account heloisa.bomfim@expansaodenegocios.com
اريد باسورد لى عمل تقرير الاشتباه ( لما باجى افتح تقرير الاشتباه بيطلب باسورد لفتحه )
Retry Emails: Monitor and manage temporarily failed outgoing emails
When emails fail to reach their destination due to temporary errors on the recipient server, they aren't immediately bounced back to the sender. Instead, they are queued for automatic retry, giving the delivery another chance to succeed without any action
Can't attach a file with ZOHO Mail
I am a new user of ZOHO mail. The attachment feature of the mail does not work. I get the dialog box to choose the file, then nothing happens and it does not attach the file. Please fix.
I can't access my account
Hello, I am the administrator of a domain linked to Zoho Mail. I can not log in to my email because I have activated the verification with the app "OneAuth" which has not been logged since I have a new phone because the previous one was stolen. I also do not have the verification codes because I deleted them by accident. At this moment I am communicating from an alternate account of my domain. I would like to know if I have any solution because this is mail that controls the other mails of my company.
New Web Tabs feature not working ("mail.zoho.com refused to connect" error)
I've been trying out the newly introduced Web Tabs feature in Zoho Mail, but unfortunately, I haven't been able to get it to work not even once. Every time I try to load a webpage within a Web Tab, I get the following error message on my screen: "mail.zoho.com
SMTP outgoing problem
Hello I have a website where the SMTP email is connected through Zoho Mail SMTP. Today I am no longer receiving emails from the website. Joomla shows that the email was sent successfully, but I do not receive it.
Email Routing: Manage how emails are delivered across your organization
Organizations often operate across multiple mail systems, whether during a phased migration from a legacy server, while maintaining backup servers, or when integrating with third-party archival solutions. In these scenarios, standard email delivery may
Error 553 relaying disallowed for renewed domain
Unable to send mails for renewed domain - centuryinternationalfilms.com Added zb code to CNAME and MX records in place. https://zohomail.tools/#domainDetails/centuryinternationalfilms.com/ALL Re-verification of domain needed to resume email. Kindly help.
Mensajes Borrados Por Accidente de os recibidos y papelera
se borro por accidente los mensajes de la carpeta recibidos y de la carpeta papelera, todos los mensajes de la cuenta webmaster@esehopsital-lapalma.gov.co, hay alguna forma de recuperarlos en la brevedad posible? E Gracias por su colaboración quedo atento a cualquier duda....
Unusual activity detected from this IP. Please try again after some time.
Hello Zoho admin and IT team We are a registered website in Eloctronic services and we been trying to add our users to the zoho system but this issue faced us ,, hope you unlocked us please.
My hosted domain cannot send mail to Gmail. Have tested several times, to multiple accounts (not solved)
Hi, I get this immediatly any time I send mails to Gmail accounts (including my own). See this message here: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients.
Emails to Hotmail are being rejected
Hotmail is currently rejecting any email I send to it with the following error - ERROR_CODE :550, ERROR_CODE :SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. It's happened on a couple of emails none of which have 'spam-like characteristics' I don't think..and unlike the perennial Yahoo warnings; this one looks final in that I will have to resend the emails again. Can this
How to Migrate from MDaemon to Zoho Mail Account?
Hi there, Zoho Mail is one of the most popular as well as leading competitor for several cloud email service providers. It is It provide cloud email service as well as desktop based email client. In recent years people are migrating from third party cloud servers to Zoho Mail. The reasons are plenty, i.e. the user interface, security, high performance and many countless amazing features. On the other hand MDaemon Mail (aka WorldClient) is also popular among cloud email servers. But there are some
Smart Alerts: Protect users with configurable email alerts
Email-based threats are becoming harder to identify and manage. Administrators need proactive ways to protect users from phishing, fraud, and policy violations. Standard filters can block emails, but blocking alone isn't always the most effective response.
Cold emails not allowed?
I planned to use Zoho Mail to send businesses some cold emails to offer my freelance writing services, but I noticed that the anti-spam policy is very strict -- no commercial emails whatsoever without prior permission from the recipient? I would be very
Incoming Rules: Define how incoming emails are evaluated and handled
As organizations grow, managing incoming emails manually becomes increasingly difficult. Administrators often need more control than what a standard spam filtering can provide. Whether that's enforcing company-wide email policies, handling messages from
Zoho Mail Android app update - Traditional Chinese language and contact nickname support
Hello everyone! The Zoho Mail Android app now includes support for the Traditional Chinese language. You can change the language to Chinese (Traditional) from the Settings module of the Zoho Mail app. You can also view the nickname of the contacts within
Free Webinar Alert! Cliq in Zoho Workplace: Collaborate and Communicate Smarter
Hello Zoho Community! Looking for a better way to keep your teams connected and conversations organized? We’ve got a webinar you won’t want to miss. Join our webinar on "Zoho Cliq in Zoho Workplace" and discover how smarter communication can improve collaboration
Migrating all email accounts from cpanel shared hosting and email boxes to zoho
I have already read previous articles posted on this forum but none of them suit my needs.So i am currently working for a small company. The company website runs on cPanel shared hosting and the company page is a WordPress website. I recently redesigned
Reporting phishing emails to Zoho?
I came across a few threads after searching for info about reporting phishing emails to Zoho. From what I read, it appears that Zoho doesn't want to hear about phishing. You suggest marking such messages as Spam. Phishing and spam are separate issues, and I believe that phishing is the more dangerous. A user who is not paying close attention is in danger of giving away important data - usernames, passwords, email addresses, SSNs, etc. - to people who are happy to misuse such data and victimize email
Shared folder notifications
Hi Zoho team, i have some folders shared within my organization, and I need that every user could be receive the notifications about the new mails shared in it. Now, the only one that receive the "new mail" notification is the receiver, directly in the folder or inside the folder; the other ones can't recognize when a new mail is incoming in the folder or the original receiver shares a new one in it. The only notification is the initial one, when the folder is shared for the first time. Currently,
Zoho Mail Android and iOS app update: Classification labels
Hello everyone! We are excited to introduce classification labels on the Zoho Mail mobile app. This is designed to protect sensitive emails with policy-based access and permissions. Classification Labels enforce secure access by restricting email visibility
Mail Policy Problem
Hello, I have setup a new Mail Policy for outgoing and incoming attachments. For testing purposes I have currently setup for outgoing attachment policy, allowed *.txt files. However in this instance, when I try to send an email with a .txt attachment I get the following error. "Unable to send message;Reason:554 5.7.7 Mail Policy violation : Check attachments and try again" Also sending mails without an attachment also results in same error message. Can you help please.
Zoho Desktop App- Unable to Minimize/Freezes
I'm having issues with my Zoho Mail desktop app (PC). When go on my desktop and open the app this is what happens: - Unable to minimize and close app (in the screenshot attached you can see at the top right there is no option to minimize/close) - Unable
Using an SMTP Service Provider alongside Zoho Mail
Hey Guys, I'm evaluating different options for handling application-generated emails while continuing to use Zoho Mail for business communication. Has anyone integrated an SMTP Service Provider such as IdealSMTP with their existing Zoho Mail setup? I'm
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
Zoho emails not being delivered to Hotmail accounts!!
Hi, I have this problem I already posted yesterday. My emails are not being delivered to hotmail accounts. They do not even appear in the Spam folder. I already enabled the Domain Keys for my domain and setup the SPF record in my domain manager v=spf1
Zoho IP address blocked by Microsoft
Today I tried to send emails to Outlook email addresses and all of them failed. The log displays like this: Reporting-MTA: dns; mx.zohomail.jp Arrival-Date: Fri, 27 Jun 2025 12:52:30 +0800 Original-Recipient: rfc822; ######@outlook.com Final-Recipient:
Incoming Email Settings: Manage what reaches your users' inboxes
Administrators can control how incoming emails are handled within the organization to maintain a secure and reliable email environment. Sometimes, legitimate emails get flagged incorrectly, while spam or harmful messages can reach users' inboxes. Incoming
Weekly Tips: Insert frequently used phrases in a jiffy using Hotkeys
You often find yourself using similar phrases in an email —like confirming appointments or providing standard information. Constantly switching between the mouse and keyboard interrupts your flow and slows you down.Instead of typing the same phrases over
ERROR CODE :550 - The sending IP is listed on https://spamrl.com as a source of spam.
How to avoid this type of error? "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR CODE :550 - The sending IP is listed
How to avoid email to a Group, with external recipients, going to spam
Hi, I hope this hasn't been asked too many times before, but it's difficult to think of a tight enough search term to find existing discussions; please let me know if there is. I have recently set up a Zoho (free) account hosting my domain's email and
Two email logins at once in tabs
I have a personal email and a business email at the same domain. I use the Chrome browser. I'd like to keep both email accounts open at once in separate Chrome tabs. Currently, when I login to one email/tab I get logged out of the other email/tab. Is
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I get the above error when trying to create a new distribution list in the web app. I have seen may similar issues in the community, and it appears that something needs to be updated in the back end. Can you have a look at my account and ensure that it
IMAP access: why not enable by default?
Hello, Thanks for ZOHO Mail and generous free plan. Question: why isn't IMAP enabled by default on ZOHO? It's such a basic feature that one would expect that IMAP would be enabled, since otherwise .... well .... you can't use your e-mail reader ? W.
Unable to send message:mail rate exceeded limit
Hi Admin I just got an email that outgoing has been blocked, I know why is the reason said " Mail rate exceeded limit", but I don't know the rule of Mail rate , so please tell me how to avoid the situation and fix this issue , my email id is morgan@homemesh.com.tw.
Reactivated Zoho One but email is not working
Hi, My subscription has been canceled but I need to access to email so i reactivated Zoho One. Is Zoho One and email subs are totally separate thing...? Once the email is working again, I want to move to different email operator like google email. Please
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