Syncing accounts
I appear to be having an issue with the CRM mobile app on my ipad. When I update the web based CRM in accounts mode, the changes do not appear in the mobile version. Is this a known problem that is being addressed?
Cannot Connect with Exchange ActiveSync on Android
Greetings, I am trying to configure my Motorola Droid Razr M running Android 4.1.2 on the Verizon network to sync email, calendar, and contacts with the Zoho Mobile Sync system. I followed the instructions given here: http://zsync.zohosites.com/Android.html. I enter all of my information including username and password. Server = "msync.zoho.com", port = "443" (default). I Accept all SSL Connections and leave the Domain blank (I have no domain so I just put "\survivorof73" in the box for "Domain\Username").
CRM on Ipad
When entering notes for a contact in ZCRM on iPad the note is unexpectedly truncated after approx 2000 characters - makes it hard to work with when travelling through extension number of meetings on week-long trips thinking all your notes from the meeting are being recorded - is this a bug? a feature !#$! or just how things are?
Ipad app crashes when I add a new account
Good morning, I can do almost everything via the ipad app. I encounter problems when I try to add a new account, the app simply closes and I am taken back to my home screen. Could you advise please Thanks Shauna
Notes on activities in mobil app
Hi When working with activities in the mobile app for ipad/iphone and adding a note to the activity is syncronised to ZohoCRM as a Note, but in the ZohoCRM the notes are added to the contact. Which means that you can not use notes created in the ZohoCRM in the mobile app and/or use notes created in the mobile app in ZohoCRM. That is a big problem for us, as we use the notes as information/history on the activity. Any way of fixing that? Regard Bente
Anyone ACTIVELY syncing Calendar/Contacts with Android?? Anyone?
I have been trying to do this with native Android ActiveSync as well as with Touchdown and although the account & server tests pass on setup, nothing ever synchronizes. I'm running a custom ROM on my phone, but it's a 2.2.1 Froyo and a VERY SOLID ROM so I don't expect it has anything weird going on, i.e. shortcomings are not likely with this one. I tried Touchdown in ActiveSync and Exchange 2003 mode as suggested in another thread. It kind of leads me to believe it's a Zoho issue since Touchdown
can't login to mobile app??
i downloaded mobile app but when i try to log in i get this error: " zoho crm mobile add-on is disabled for your account". how can i fix?
CRM ZOHO MOBILE not working
I have a blackberry Bold 9780 and the ZOHO MOBILE APP is not working. I can´t download the information I have in my CRM. please help!
iOS App Problem - You do not have permission to visit this module
Whenever I log onto Zoho on my iPhone or iPad it gives me an error that reads, "You do not have permission to visit this module"; however, I can do everything I want without any issues on the desktop version of Zoho. Any ideas as to why I am getting this error on my mobile devices? I am using the free version of Zoho and everything was working fine for me up until about 4 or 5 weeks ago. Please help!
Web to Mobile Information conflict
Hello, I am having issues with the Mobile app not showing the proper information that has been changed on the web. How do i fix this so I can see the correct fields on my mobile device? all the best, Jonathan
iPhone app not syncing correctly
Hi there I'm trialling the iPhone app for Zoho CRM and it looks very promising, but it doesn't always sync flawlessly. Eg. When I convert a lead on my computer, it isn't reflected on the iPhone. Also sometimes other changes made aren't always mirrored. I have tried resetting the app but this doesn't solve all of the problems. Any ideas? thanks
Default View for Leads in CRM Mobile for Android
When I look at leads in CRM mobile for Android, the 2 fields shown for each record are "Lead Name" and "email". Can I change these? I'd like to see other fields instead. Seeing these field names is not very practical. I'd rather be able to see "Company Name", for starters. I can't see how to change these settings anywhere. Help?
Iphone App Not Showing Accounts
We have a user that has downloaded the Iphone app and synced the database but when she logs in, it shows everyone elses accounts but hers. She uninstalled the app and reinstalled it with no luck. Any ideas on how to fix this?
potencials on mobile crm
Hello. I can't see potencials icon on home crm mobile app. I have to go to account to see pitencial. I don't have global view to my potencials. Is there a bug or my settings problem? Thanks
CRM mobile app - "NEAR YOU" feature
Currently, this feature is not functioning properly. It doesn't seem to use Zip Code or state abbreviations (NY, NJ, etc). In the USA, these basic search features are how we enter information. Please consider changing this as it can be a really handy feature.
Zoho CRM Anrdoid App - Vendors
Hi Does the CRM Android App have Vendors information on it? I can't seem to find an icon for this? Thanks Gene
Search Engine picking up mobile site
Hello Please can you advise...... When "googling" for my site on a laptop, it comes up miles back in the page listing (presumably because I havent got enough traffic?) but my main issue is that the first page shown for it directs to the mobile site (Links page, not even Home page) which looks dreadful. Can you advise how I get it to direct/ index to the proper Zoho site please? Thanks in advance Birdie
Synchronization issue with Mobile Edition
Hi, it seems that I have issues when working from web-based Zoho CRM and iPhone/iPad app. The issue is that when I enter some data in one, it cannot be found in the other. Specifically - I have created an event in iPhone app, added a note for it and saved. When I look in the web-based app. I can see the person, the event, but CANNOT see the note. I cannot find it anywhere on the web !! The other way around - I have created an opportunity in web-based version, linked it with company and contact person.
how to login on mobile app with google account?
We use zoho trough google apps and downloaded the app so we can use it on the way. But without a Zoho account we can not log in on our mobiles. Do we need to create a zoho account or can we log in with our apps log in?
Can't sync leads and contacts between iPad and database
Hi, I purchased crm several days ago. In the beginning, I found that some meta data is Chinese but I preferred English, so I modified the list as English in your website. It really took times. However, I found that it doesn't work in the iPad due to I have to reset the app. However, I have had imported many leads and contacts from the address book in iPad, it doesn't sync with the online database! How could it be !? I wrote mails and called, but no answer yet. I'd like to as for help but I can't
Crm for ipad do not store sent email? Like desktop edition
Crm for ipad do not store sent email? Like desktop edition
Issue with jQuery Tabs on mobile - iPhone, Android.
We have created a mobile version of our site (in .Net) using jQuery. This site includes a jQuery Tab, which works perfectly fine when viewed on a desktop browser (Firefox, IE, Chrome, Safari). The selection of tabs work fine when clicked with mouse. I have ASP.net ListView control in the tab's panel which fills the list elements. When the same site is browsed on a mobile, the tab renders perfectly. However, the tabs are not selected when tapped on the individual tabs on mobile device. On iPhone,
Contact notes don't sync to zoho mobile
Hi, the notes that I make in a contact record in Zoho CRM do not seem to sync to the mobile edition (iPad and iPod) Any suggestions? Thanks David
Information entered in iPad App not showing up in desktop version
I have used my android phone in the past to make edits to accounts, notes, events, whatever and have seen the updates when I log into my desktop. This was my first time using my iPad to make edits & absolutely none of my notes are there. I am now having to re-enter my notes, into the desktop version, which defeats the purpose of using the app.
Feedback: Reply a message
I'm a personal user of Zoho Mail from China. In the most of mobile devices, user can send and receive message on browser (m.zoho.com/mail) and client (Exchange ActiveSync). With my experience, I found a issue about Display name. When user reply to a message on mobile device, in the replied message editing, the Display name of recipient's address line was cleared. For example: Original message headers: From: John Doe (Typical format: John Doe <john.doe@yahoo.com>) To: Peter Lee (Typical format: Peter
App status "disabled" Iphone4
I have utsed the CRM app on my Iphone for ca 2 weeks. Now the app is there, I can log in, but it says the App-status is disabled. Why is that? I can only access my contacts. I use Zoho mail IngerL
Contact name includes title (Mr.) How do I stop this
Every contact I import from my phone includes the title (Mr.) no matter what gender they are. If I input a new contact into zoho I can opt for no title. Is there a way to set it this way to I do not have any title in the contact name. Its defaulting to Mr. for some reason and I cannot figure out how to adjust this setting. Thanks!
Zoho crash when trying to import a contact
Hello, When I try to import a lead from my Iphone's adress book the application crash and close without error message. I can see the content of my adress book, search contact, but if I select one, the app exit. It is the same situation with my Ipad. (booth are running IOS6.) I've checked and the right are provided to Zoho in order to allow access to the adress book. Do you have a solution, it is complicated to add all adress manually. Thanks for your help.
Can i remove/hide tabs in mobile version?
Hellow :) I already disabled diffrent tabs, but i want to remove them or hide. How can i remove or hide them (recent items, leads, accounts, potentials, tasks, events, etc) Thanks :)
CRM mobile access
I try to access ZOho Crm from my Nokia Lumia Windows Phone 7.5. I understand there's no app.... (will you develop one?) The way around is using this url http://mobile.zoho.com/crm But I'm getting 404 error, page not found. Is there something changed in the mobile access for non Apple/Android users?
How to sync POP mail accounts?
I already set-up Zoho on my iPhone and it syncs the mail from my Zoho account but not from my other POP email account that I linked with Zoho. What am I supposed to do so that it will also sync the mail from my other account? Thanks.
Feature request for Mobile ZohoCRM for Android - need access to NOTES
This feature is available in the Iphone and Ipad versions. Why not in android? My account executives and marketers need access to the notes on the go. The Mobile ZohoCRM is half crippled without access to the notes which hold critical information for interacting with clients. Please add this feature as soon as possible.
IOS Data Not Updated - Even when refreshed
I am testing the native Zoho CRM app for IOS and have noticed that once a lead is added is shows up on the Zoho CRM web version in "Today's Leads" and on the Zoho Mobile Web version, but NOT on the IOS app. I refreshed the data by pulling down the header, but this still did not refresh the data. Once I searched the server for the lead, it finally showed up. Is this normal behavior for this app - I can hardly move forward with using this app if it is.
Top of page disappears on Android
Hi I am on Android 2.3.4 on a Sony Experia Mini Pro. Accessing my email at m.zoho.com the top of of the screen is hidden and jumps back off the top if I try to scroll to make it visible. It means I can't get to the Zoho drop down to allow me to navigate between email, calendar and crm. This happens with both Dolphin and the standard browser. It's a showstopper. Any ideas? Thanks, Mike.
StdQTException.checkError
Hi all, I'm using quick time for java and facing a problem while instantiating the MovieController. Mentioned below is code: OpenMovieFile omFile = OpenMovieFile.asRead (new QTFile(f1)); Movie movie = Movie.fromFile (omFile); MoviePlayer moviePlayer = new MoviePlayer(movie); MovieController movieController = new MovieController(movie); Mentioned below is the exception: quicktime.std.StdQTException[QTJava:6.1.0g1],-32766=Unknown Error Code,QT.vers:6528000 at quicktime.std.StdQTException.checkError(StdQTException.java:38)
Broken/Missing Links to Forms/Views in Mobile Portals
When I use mobile.zoho.com the shared forms/views no longer are reflected accurately. Some are there and some are not. Also when I use creator.zoho.com/m the links to applications/forms/views are misdirected. I will share my application.
Site Service Call Recording
Hi I'm looking for an application that allows me to record site visits to customers via smart phone. I have the Zoho CRM app on iPhone but it's limited. I'd like to record a site visit, lets say as a "Case", (Cases are not available in the Zoho CRM app) and have a field where my customer can sign as form of acceptance. Is this available from Zoho or other third party application? Larrym
Zoho iPhone App does not match user Profile Settings
Hi We've set up a new user with various permissions on their role and visibility to different screen. For example, the user us unable to edit contacts, or accounts or to add any additional contacts or accounts. The only visible tabs they have are Contacts, Accounts and Activities (Tasks). This all works fine when user logs in via their browser. But for some reason when we installed the iPhone App it gives them access to everything like and Administrator. So they can still see for example the Potentials
Overlay on mobile page
I am using mobile Jquery and mobile html5 boiler plate. I have a simple form with two input fields and a submit button. When this page is loaded the body is given this class - "ui-mobile-viewport ui-overlay-c". It shows a round grey dot with <span class="ui-icon ui-icon-loading"></span>. Why is this showing up? Looks like it is an automatic overlay on top of the page.
iPhone / iPad app closing when trying to upload new contact
Hello, as the title says, my phone and my pad keep closing the Zoho CRM app as soon as I choose a contact to add to my contact list. How do I fix this?
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