Feedback: Reply a message

Feedback: Reply a message

I'm a personal user of Zoho Mail from China.

In the most of mobile devices, user can send and receive message on browser (m.zoho.com/mail) and client (Exchange ActiveSync). With my experience, I found a issue about Display name.

When user reply to a message on mobile device, in the replied message editing, the Display name of recipient's address line was cleared. For example:

Original message headers:
From: John Doe (Typical format: John Doe <john.doe@yahoo.com>)
To: Peter Lee (Typical format: Peter Lee <peter.lee@zohu.com>)
Subject: Meeting


When I click Reply, Replied message header:
From: Peter Lee (Typical format: Peter Lee <peter.lee@zohu.com>)
To: john.doe@yahoo.com
Subject: RE Meeting

The To line or Cc line was triggered e-mail address, rather than the Display name (Typical format: John Doe <john.doe@yahoo.com>).
Both browser and the client has the issue On the mobile device.
I hope that Zoho optimize it. Thanks!








Email has become a vital part of everyday life.

    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now