docs in project mobile app
if I goto my projects app, and I click on documents, and then I click on a zoho sheet, it doenst allow me to open this in the zoho sheets app.. is that right?calendar in iOS app?
are you planning on adding the calendar to the iOS app? this seems like a huge feature missing. the desktop app has a good calendar.. would really help us to see It In the iOS app.CANNOT ADD ZOHO CONTACTS TO MOBILE ACCOUNT
GOOD EVENING , IN MY PHONE I CAN ADD MY GMAIL CONTACTS SIM CONTACTS PHONE CONTACTS ETC SO THAT I COULD SEE WHO IS USING SOCIAL MEDIAS SUCH AS WHATS APP, WE CHAT, IMO , ETC AND I COULD SEND MESSAGES TO THEM BUT I CANT ADD MY ZOHO CONTACTS TO MY MOBILE CONTACTS( THERE IS AN OPTION IN PHONE SETTINGS AS ADD ACCOUNTS AND I HAVE ADDED MY ZOHO MAIL TO MY PHONE CONTACT BUT I CANT SEE ANY CONTACTS IN PHONEMobile Custom Modules not showing
Should the custom modules that I have created (Enterprise version) show in Zoho Mobile ? I have all the other module showing correctly (Leads, Contacts, Transactions, Tasks, Events, Calls, Companies) and nothing else, I have created several custom modules and would like to have access to them on my mobile phone. Thanks for replying.More than 1 user login on CRM Mobile App
I’m an enterprise user and own two businesses. Having to sign out and back in so I can sign into another business account is soooooo frustrating. Please Zoho! Make a plan (Quickly) so I am able to swap/switch users/logins/organisations quickly! Please respond with an estimated time of the upgrade/solution. Mobile is growing, and this problem is going to make me concider other apps/crm’s.Enable Notifications Button Not Working
Hello, I noticed that I stopped receiving notifications from the Zoho app on my iPhone. I double checked that notifications were still turned on in my phone settings, and they were. I went into the Zoho Mail app settings, and the Enable Notifications button is now turned off. When I try to turn the button back on, it moves back to the off position and I get the message "Darn! Please try again later". I tried this on the Zoho Mail app on my iPad and had the same result. The Enable Notifications buttonMulti pick list field is not showing pick-list values in ZOHO CRM mobile app
Hi Team, Hope you are doing well. We are using the ZOHO crm app to update the system. However, after we have installed the recent update for the ZOHO CRM Mobile app on our handsets, Multi pick list fields are not reflecting the pick list values. This is creating a big issue for us, since we cannot add or update a record in the zoho crm using mobile app. Could you please let me know, how can we resolve this issue. Thanks and regards, Ashwani VatsaApp install error message "You do not have a Zoho account" when I know I do
I created an account years ago and I'm logged into it on my pc. But when I downloaded the app onto my Andoid phone (Samsung Galaxy Note 8) and try to login to my account after it installs, it gives me error message: "You do not have a Zoho account". What am I doing wrong?IMAP npt working on iOS device
I'm trying to add my Zoho email account, which is under the free version, to my iPhone 8 as a new mail account, but I keep getting the error that it is unavailable. I've followed all the proper directions with the correct imap and smtp links, but I can't get it to work. Any advice?Card Scanner App log in issue
I have used the Zoho Business Card Scanner app (syncing with Zoho CRM) on an iPhone for years. I recently switched to the Google Pixel XL phone and I am having problems using this app. I am able to open the app, scan a business card, but when I choose to connect to "Zoho CRM Contact" I am having trouble logging in using Google. I receive the error screen below as soon as I click the Google icon. Any idea of what can be done?How can i open the links of new lead in the Zoho CRM app (iOS/Android)?
Hi, i configurate my Zoho CRM leads for receive in my Slack channel. I receive the lead with a link, but when i open the link in my iPhone, the app doesnt open, just the chrome, and ask me for user and password. I have the Zoho CRM app downloaded, i want to open the link in the app, not Chrome or other browsers, i cant find the configuration in the app, so how can i do that? Thanks.Reminders in Zoho mobile mail not appear in Zoho mail desktop
In mobile mail I can create a reminder but when I want to see in desktop mail I can not see it, Why?Using NFC with ZOHO AppCreator
ZOHO AppCreator is fantastic. Although Barcode and QR Code field data entry is great features, they do require good light to work. Adding NFC data entry with vibrate instead of beep would be absolutely amazing for low light situations. Is there any plans for NFC reader data entry??The Leads app is not getting all of the Trade Show QR data....why not?
Is the amount of data received from a trade show QR badge dependent on what the attending company gives to the trade show? We are not getting key data from the badge like address and phone, just name. Any ideas?ZOHO CRM MOBILE APP - Call Tracking Recording & Custom Moduels & Working offline
Now that Zoho has spent some serious time and money on the Phone Bridge system which is great for recording and tracking calls on a desktop PC, they completely dropped the ball by not adding this feature to the mobile app. 50% or more users use their cell phones instead of sitting at their desks. This system already exists in your framework yet you refuse to add it to the cell phone app? I would like to have all my outbound calls tracked/recorded using the twilio phone bridge and the incomingMobile Edition - User authentication error (USER_NOT_ACTIVE)
I can't login to my mobile edition. I was in on my previous phone but I ruined it and got a temp phone and it din't let me login. New Note 4 also not letting me. The error is what I put in the title of this thread.Potential Map View
It would be extremely helpful if the mobile app showed all accounts with open potentials in map view. You can do it for Leads, Contacts and Accounts but there is no way to do it based on account or contacts with current open potentials. Can you add this or show me a work around on how to do it?I am able to change the default form layout online, but how do I do the same in the iPad app
I have customized the default ticket form on the web version of Zoho desk, and now whenever anyone logs in they use this new ticket layout. How do I do the same for the iPad or iPhone app, as they still show the default form that comes with zoho desk, where do you change the default apps on the iPad or iPhone appMobile CRM - Contacts - Import from Address Book not working on iOS after iOS update.
The option to “import from address book” is no longer working on my Zoho CRM app on my iPhone iOS device. Please let me know what’s happening.Zoho Desk iPhone App Notifications
Hello, Can you please fix the notifications on your Zoho Desk iPhone app? It is important that I can see when a request comes in and the iPhone app is broken (a lot of of people are having similar issues based on iPhone reviews). Thanks a lot.Zoho on iphone
I have Zoho on my mobile and when I receive SMS's the person name is not coming up. How do I make it so that the name shows?Every time I logon to the Zoho Android App, it loops back to the logon page (no error message)
Hi there, Has anyone else experienced problems logging onto the Zoho Android App? It's accepting my email and password, but then loops back to the logon page. There are no error messages regarding the email or password - just a very frustrating loop. If anyone has some advice in this regard, I'd be very grateful to hear it! Many thanks in advance SharonZoho mail app crashing on open - iPad pro
After months of use suddenly this morning the mail app (latest version) is crashing when I try to open it rendering it useless. I have uninstalled and reinstalled the app. I have rebooted the iPad. The iPad OS is 11.0.2. When the home button is double clicked showing all open apps, the email app is there, swipe up it “closes” but it never opens for use.Keep crashing for a few days with iphone app.
Keep crashing for a few days with iphone app. I'm last version of zoho app with last version of iPhone iOS. When I installed it 2 weeks ago it worked well. But now, it keep crashing everytime I enter in it. After 5 or 6 "send crash info"... the message disappear but I'm pushed out of the app a few seconds later when I click somewhere.Android Mail App Not Updating / No Notifications
On my android phone, the Zoho Mail app isn't updating my inbox unless I manually update it, and I never get any notifications of new mail. I have push notifications enabled. Is there a problem with the push notifications? Thanks!Mobile App push alerts repeating when no new message exists
I have been getting hammered with push alerts for 2 tickets today when no new replies have been sent (by the end user) It started earlier today with one ticket, I got a push alert about every 30 minutes or so. Now that one has stopped and another one is hitting every 1 to 5 minutes. As I am typing this, I got 2 push alerts within 10 seconds for the same ticket, and no new messages (for any tickets at all) have been received for hoursNot receiving push notifications on Android Zoho Desk app
Hello, I am not receiving push notifications on my Android Zoho Desk app. I get the email about new tickets, but I used to receive push notifications on my phone too. This just started happening this week. Any help would be greatly appreciated. DrewAdding forums to Projects Mobile app
My team could really benefit from Forums being accessible within the iOS Projects app. Thanks!Event Location not navigating to the Map application in ios mobile
Hi, We have created an event in Zoho CRM with location details. In android mobile application, the created event has the location details with the link which redirects to the Maps application for the mentioned address. The same if we tried in the Apple IOS application, the link to the location is missing and is not directing to the mentioned address accurately. Can you please assist me in resolving this issue? Thanks for your time!ZOHO android sheet
Hello, Is there a way to edit SHEETS on ZOHO with my android phone? I have created few sheets with PC thru docs.zoho.com... and I would like to edit them with my android phone so is this possible? when I've tried EDIT option with Zoho docs app (android) there was error message CANNOT EDIT...Card Scanner App - 'Layout' Custom Fields
Hi there, I see that the Card Scanner app now has the option to show 'custom fields' but unfortunately 'Layout' is not available to select - why aren't we able to do so to chose the right Page Layout?Issue with CRM Mobile App when wanting to change task owner
Hi, On the Zoho CRM mobile app (I use iPhone), when I try to assign or change the owner of a task, it only shows me (admin user) and one other user. The other 2 users are not shown as an option on the mobile app, but are shown on the desktop CRM. Anyone have an idea as to what is going wrong?Android, location (GeoTag) problem
We are trying to connect “contacts” to an exact geo address/location. But the Thing is that when we copy the “plus code” addresses from Google Maps into the street address in the CRM, and then search for the contact location, it doesn’t locate it. This happens because it doesn’t recognize it, and we believe this is happening because the Zoho CRM app (in Android) changes the format. For example; it will change it from “7HQQ8FXF+CV” to “7HQQ8FXF CV,” and this is not recognized when searched by Google;Sorting by last activity time
Is there anyway to sort by Last Activity Time on the iOS app? Thanks Greg BainPermission denied when trying to log call from within Zoho iOS app
Hello, Whenever I make a call from within the iOS app, I am getting the error: "Permission denied to add record. Please contact your administrator." I am the only user on my account and obviously have full administrative rights. It just started saying this today and before then it would ask if I would like to log the call. Does anyone know why I might be getting this message? Thank you! Greg BainGmail App - not receiving mail...
I have my Zoho mail set up in my Gmail app on my Android phone - but the last email I received was on the 1st August... emails seem to have just stopped coming in. I can still send via the app, so not sure what's going on... Any thoughts? ThanksCRM - New user Mobile access Error: USER_NOT_ACTIVE
CRM - New user Mobile access Error: USER_NOT_ACTIVE i have integrated the CRM with Google apps and tried to access via android app mobile. it says Error while: authentication. (USER_NOT_ACTIVE). however I am to login via http://crm.zoho.comScoring incoming calls made using Zoho Mobile
I am using Zoho in mobile phones as means to keep track of phone calls both inbound and outbound. It is qute a nice feature to be able to log the calls and works quite fine for my small four users organization. Now I want to use lead's scoring, but I cannot manage to include CallType (inbound/outbound) as a scoring criteria. It is obvious that a lead coming from an incoming call is much more valuable and should be marked as such. Has anybody done somerthing similar, or has an idea on how to proceed?No Email in the Android version of Zoho CRM
Does anyone know why I cannot view emails in the Zoho CRM app for android? There is not a module for emails.Not receiving push notifications on iPhone...
Not receiving any notifications for task or appointment reminders set on Zoho CRM Don't see the reminder function inside the iOS app.Next Page
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Announcements
Global Calendar - Projects mobile app - iOS (v3.8)
Hello everyone! In the latest iOS version of the Zoho Projects mobile app, we have added support for a long-awaited feature - Global Calendar. This feature displays tasks, bugs, milestones, and events across all your projects, providing you with a comprehensiveLive activity timers and weather integration in the latest version of the Projects iOS mobile app.
Hello All, In the latest version of the Zoho Projects iOS app (v3.5.14), we have brought in support for the below enhancements. Live timers: Add timers to the iPhone's lock screen and in the Dynamic Island to have real time information at your fingertipsMDM Conditional Access - Sprints
Hello Sprinters! In the iOS version (v1.2.19) of the Zoho Sprints mobile app, we have brought in support for an amazing list of functionalities. Here are those: 1. MDM Conditional Access: Conditional access allows organisations to restrict employees/usersZoho Mail app update - Android
Hello Everyone! In the most recent Android version of the Zoho Mail mobile app(v2.6.6), we have included support for the below mentioned functionalities: 1. RTL functionality within the email compose screen. 2. An option to fetch search results from allAnnouncing New Features in Trident for macOS (v.1.2.0)
Hello Community, Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them. Creating templates Earlier, you could save email drafts as templates in Trident. With the current update,
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Task Management on Zoho Desk Mobile App
Hello everyone, We’re currently exploring ways to manage tasks directly from the Zoho Desk mobile app, as some team members do not have access to the desktop version. In our case, having an accessible view of tasks or activities on mobile would make aPGP within iOS Zoho email app
Sending and receiving PGP-encrypted emails works perfectly with the Zoho browser/web client but I can't find any way to encrypt/decrypt these messages within the Zoho iOS email app. When I attempt to open an email from a contact whom I've exchanged keysIOS mobile app and documents
We have several ios users that will be using the projects apple mobile app. We believe we have run into an issue. We create a project template with specific zoho team folders. One of the folders has a zoho sheet template in it. Once we create a NEW projectOpen Desk app on iOS ir Android form ticket links
Hi there, Since a few days ago, when I click on the ticket link in a notification for a ticket on my iOS or Android device, it opens the Desk app but no results are shown, just the animated zoho logo. I have to copy the link and open it in the browserAttach photo
I am using the iOS mobile app and I cannot add photos to a ticket.
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Sticky Posts
Tip #3: Use Check-in to geo-tag your client visits instantly
Hello everyone!We are back with a new tip for this week. In case you missed our previous tip on layout based conversion mapping, you can read about it here. This week's tip goes out to all the sales reps and sales managers out there. Tip #3: Use Check-in to geo-tag your client visits instantly Done with your client visit? Yay! But wait, here comes your next bit of boring yet important things that you do: Call your sales manager and inform him/her that you are done with the meeting. Create/updateZoho Mail For iPad
We are happy to announce the release of Zoho Mail for iPad. More details here: https://blogs.zoho.com/general/zoho-mail-is-now-optimized-for-ipad. Do try this out and share your thoughts. You can mail to support[at]zohomobile[dot]com, post responses in this thread, hit feedback or simply 'like' the application to let us know what you think. PS: Dont forget to check out the themes. Regards, Gopalakrishnan V Zoho Mobile TeamZoho CRM for iPhone and Android - Release announcement
We are happy to announce the Mobile Edition of Zoho CRM (Beta) for iPhone and Android devices. This is available for all editions (Free, Professional and Enterprise). How to access? You can access Zoho CRM from mobile.zoho.com with your existing Zoho CRM credentials. After logging in, choose CRM from the list of applications. Feature Highlights Access to Leads, Accounts, Contacts, Potentials (Opportunities), Tasks and Events modules. You can View, Create, Edit and Delete records in all these modules.Android App for Zoho CRM - Release announcement
We are pleased to announce the release of our Android app for Zoho CRM in Google Market (Google Play). The App is free to download from the App store but you need to activate the "Mobile Add-on" in your CRM account to use the app. The app comes with a 15 day trial period after which users have to subscribe to the mobile add-on package at $3 per user per month (as is the case with our CRM native apps across other platforms like iPhone and Blackberry) to continue using the app. More details on activatingZoho CRM app for iPhone - Release announcement
We are glad to inform the release of our iPhone app for Zoho CRM in the iTunes app store. More on this announcement is covered in the following blog post. https://blogs.zoho.com/general/introducing-the-zoho-crm-app-for-iphone-and-mobile-web-access Do use our app(s) and keep us posted with your feedback (either through this forum or by emailing us at support[at]zohomobile[dot]com). Shanthivardhan
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