Facebook lead form failed to sync
Facebook lead form failed to sync - CRM connected - field mapped but still having this issue. plz help.I am unable to post anything to connected twitter account for zoho
I am trying to post somthing on connected twitter account using zoho social but it is not at all working what is going wrong and how can i fix it?Share from Chrome Extension
Hi, Since today is not possible publish to Zoho Social using the Chrome extension. Works fine from the web, only from the Extension is not possible. When we click in "Publish now", nothing happends. The Chrome Dev console shows this error: "Uncaught TypeError: Reach.PublishPost.checkPostActionEdited is not a function at HTMLButtonElement.onclick (socialapp.do?action=posttemplatePE&browser=chrome:1)" Appesars to be a website/javascript issue. ThanksZoho social need to reconnect the social media channels, very frequently
Hi, We have an issue like very often our social media channels disconnect from Soho social. ask to reconnect. why this is happening? any fix for this? Thanks SenCan't Connect Facebook Page
Hi, Can't seem to connect facebook page, I'm listed as ADMIN, and dose not appear on facebook pages links. Can some one help? SergioPas les mêmes données sur les rapports des réseaux sociaux
Bonjour, j'ai constaté que les données et les chiffres n'étaient pas les mêmes sur les rapports Zoho Social que sur les statistiques des réseaux sociaux (Facebook Insight, Linkedin, Twitter...). Savez-vous s'il s'agit d'un problème récurrent ? Les données sont-elles, par conséquent, fiable ?Why are the stats off in zoho social?
When I compare the stats that are on Zoho to the stats for Twitter Analytics as well as the stats for Facebook analytics, the numbers don’t correlate. Any particular reason? Four instance, on Zo ho, it indicates that I’ve only posted 62 post on Twitter for a 28 day. But when you contact pic Twitter Twitter says I posted 77 tweets. And the engagement rates are different.Uploading multiple pictures
How do I uploaded multiple pics to create an album?twitter massaging delay in zoho
Hi Dears, I have tried zoho social for twitter account but I have noticed that the costumer massaging is delaying for more than 10 minutes is there any way to fix this ?Twitter not able to live
Twitter post not able to live and unpublished from last 2 days. Can you please resolve.Edit recurring post?
Some time ago, i set a post to be recurring. Every 10 days or something, it posts the same post. Today, i'm trying to figure out how to edit that post, because i'd like to refresh it. I cant find it in scheduled posts, I can see past posts, but I don't think thats where to edit it. Seems like a really silly question, but where do I change this thing? Thanks!Facebook won't connect
Good morning, Whilst I'm sure its something I've done wrong along the line I'm trying to connect a Facebook account to Zoho Social Upon entering the username and password the 'Connect Facebook' button appears to do some work then stops without any connection being established I've checked the business integrations on Facebook and Zoho is not appearing at all Can you help me with this at all? Kind Regards Daniel Evans Home InventoriesNew Features in Zoho Social- July 2016
Hello, Hope you're enjoying using Zoho Social. We've been working on a bunch of new features, and today, I'm excited to announce them to you! Know your Connections better We've revamped the Connections tab for you, to give you more information about people who engage with your brand. Associate your Connections with their social media profiles and follow their updates on social networks within the Connections tab. You can also see their social media stats (such as the number of follows, followers,Facebook Reviews are here!
Hello everyone! We know how important feedback and reviews are for running your business. It helps weigh how your product/service is performing amongst your target audience. With a widespread user base, Facebook is a platform where a lot of people give you reviews, these could be endorsements, complaints or feedback sentiments. It's important to keep track of reviews received on Facebook and respond to them as soon as possible. By adding a column in the Monitor tab for Facebook Reviews on Zoho SocialCan't post to Twitter on some brands
Hi I have just started using Zoho social and have setup 3 brands with multiple social media channels. One of the brands everything works fine but for the other two brands i cant seem to tweet anything and keep getting the message.... 'We couldn't tweet that. Please try tweeting after 5 minutes.' I have checked the accounts and they are not blocked, I can login fine to them. Any advice please? Thanks PeteCan't connect Facebook page
Even though I am the ADMIN of this Facebook page it will not list the page to select it when trying to Connect To Facebook social account. https://www.facebook.com/gigglepets/ It's a business page. I am the owner and I am logged in properly to my facebook page. When I click to Connect to Facebook in your dashboard it only shows other pages and not the GigglePets page.How to include a "zoho campaigns sign up form" in zoho social post
Hi, I am using Zoho Social to manage my Digital Marketing. I have created a new Sign Up Form for a new list in Zoho Campaigns and would lik eto include that in a Zoho Social post (FB, LinkedIn, Twitter, Instgram). Is this possible? How do I do it?Unable to post on Twitter
Hi, Since a couple of days ago, when we re-started posting, we can do that in every channel but Twitter. We get a message: "Try again in five minutes". We tried directly in our company Twitter account and everything works fine, so we are a bit confused. Any idea? MaxZoho Social will not post to Instagram or Facebook
Posts won't publish to Facebook or Instagram for any user. Sites are connected. I have a large number of posts which are already scheduled and so don't want to disconnect/reconnect the channel. Is this temporary?Sorting of recent LinkedIn posts in Social
Hi, it seems the sorting of LinkedIn posts in Zoho Social is not correct. They are not sorted by date. Please check and fix.Issues Connecting Instagram Account
Greetings All - When I try to connect to an Instagram account it opens an Instagram Login window. I enter the user name, no problem. Try to enter the password and after typing one character the cursor jumps back to the end of the username. Anybody experience this or maybe know why it's happening? Or better yet how to fix it? Many thanks in advance to anybody who can respond TonyFacebook follower count doesn't match FB Analytics
Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated! Thanks, ErinHow can I add more brands to social?
Where can I add a new brand to my zoho social dashboard?Discontinuing Instagram Personal profile support [Updated, extended till 25th]
Update: We are extending the Instagram personal account support until March 25th, 2020. If you're still using a personal account, please switch to a business account now, before it gets disconnected from Zoho Social. Hey everyone! On 31 March 2020, Instagram will deprecate its Legacy API Access for Personal Profiles from all third party applications. This means that third party applications like Zoho Social will no longer be able to manage Instagram personal profiles through legacy API. Read moreChange Portal Name or Delete Portal
I need to change my portal name or delete my portal and start over. I could find nowhere to accomplish this myself.Copying Scheduled Posts for Multiple Brands
Is there a way to copy a full years schedule post campaign to other brands we have on social?Account access through TweetDeck
Is there a way to add twitter accounts that I have access to under a differrent account in Tweetdeck?Instagram: Are you sure you're logged in to the Instagram account that's connected with this Brand?
One of our collegues logged into his instagram from the main brand channel settings long time ago...now that we're actually trying to go live (we purchased this licence for API testing purposes only) when I hit disconnect from his instagram profile it says "We'll let you know when the account gets disconnected". It took ages so I kindly asked him to do a manual instagram un-authorization directly from his mobile instagram app and he did...he sen't me the screenshots. Now I click reconnect and loginTags... Lots of tags but not #Tags
Hi, Just an idea I thought of after a training session the other day, not sure if anyone else has mentioned it. it would be great if we could tag posts/people/anything within ZS and have a search area to search by tag. EG. Tag a draft post as 'Approved' or 'Needs More Work'. Tag a post/message/reply as 'Support Needed', 'Follow Up', 'Waiting Reply', 'For Accounts', 'For Sales'. Tag a connection as 'Lead', 'Prospect', Influencer'. You could create whatever tags were important to your business andPre-publishing Post Approval
Is it possible to have posts published to draft and awaiting approval from an administrator account? So the scenario being a low permission user creates a post and sends that post for approval by a senior user (admin etc) allowing the admin the opportunity to check the content of the post prior to publishing.Opening Retweets from Notifications for Liking and Engaging
When someone retweets my post, I get a notification. If I click it, my original tweet is displayed. Is it possible to instead open their retweet? That way, I can engage in the conversation on the other person deck, or at least like the retweet. Right now I cannot even go to the retweeter's profile. I have to open the Twitter, search for the retweetter, and then search that retweet to engage.Zoho Social App: Can't login using Google Accounts
I can't login in the Zoho Social App using Google Accounts (I use that login method through desktop browsers). It shows this error:My LinkedIn account through Zoho Social is not sorting by date.
Hi, my Published posts for my personal LinkedIn page in Zoho Social is not sorting by date. My company Zoho Social LinkedIn Published page works fine and is sorting by date correctly. It's not a problem in my Buffer account for LinkedIn personal pages. Please check and fix. It doesn't seem to be a LinkedIn issue.My LinkedIn Personal page Published Posts are randomly out of sequence.
When I opened the file today, the first post listed is from Jan. 2019 then go backward into 2018 for four posts, then one post from April, 2019, then a random post from 2018. Then they jump to one post from today, then the next post goes back two years. What is going on? My FB and Lkn company page are fine.Edit only one social network
Hi, When I make a publication for several social networks is it possible to edit the content only for one of them? such as Twitter or Instagram, without changing the content for Facebook? Thanks.how do I mark facebook conversation as done? to clear it out?
ow do I mark facebook conversation as done? to clear it out?Zoho Social Pinterest
Zoho Social support said that Pinterest will be added this year to Zoho Social I want to know exactly when? Pinterest is a must have El equipo de soporte de Zoho Social comenta que Pinterest se añadirá en Zoho Social durante este año me gustaría saber cuando exactamente? Pinterest en Zoho Social es del todo necesariotraducir informes y textos de navegación en colaboración y fechas al español
traducir informes y textos de navegación en colaboración y fechas al español para que nuestros clientes de habla hispana puedan entender mejorIssue after scheduling Post
Hello Team, I found Serious Issue In Zoho social. please fix this issue as soon as possible. Please Check it Out: rapidboost - Watch Video https://www.loom.com/share/adefeb59615448df8df77c94b526822fconnecting my Company Linked in account to the Zoho social
Hi I'm trying to link our company account from Linked iN to the zoho social account The way hte linked in account is set up is like this. All 4 people in the company have a personal Linked in account, they then join the Company account as administrators But the company account does not have an email or password You simply click on your account then HOME and then the Company Page is a page that belongs to you. SO what do I do to get our company page to link up with Zoho Social? rolandg@mbw.comNext Page
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Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
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The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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