Instagram Constantly losing report
i encounter an issue that all my brand is constantly losing a data on graphic for instagram and facebook posts. for example this month, there's no post on May 3rd-11th on a graphic (while i constantly post every single day). this affects bad graphic on brand health and makes impossible to analyze. anyone encounter the same issue? and how to solve it? Thank you, in advanceA more interactive publishing window!
Hey everyone! We are starting this new year with some fun updates, we bring to you a more intuitive way of using the publishing window when it comes to uploading your images. The two new features we have brought about is: Drag and drop images Rearrange images Let’s take a look at how these features work, Drag and drop Select image(s) from your PC and drag it to the publishing window, like this: Rearranging images You can move images around by clicking on an image and changing its position: That’simage isn't valid notification
I am getting a notification - image isn't valid - when I try to post a horizontal image on Instagram.. however when I do it using native Instagram app, it is going through? Is it a bug with Zoho ?Avoiding Social Media Disaster 101: Pause and Resume posts
Hello there! It's me again, and yes, that means we've added a slick new feature to our product. Now, you'll be able to pause all the posts that are scheduled for your brand and ensure that they don't go out as per plan! "Hold on a sec", you say, "Why would I even want to do that?" Because things can suddenly go out of control, and when that happens, sticking rigidly to your plan may not be the best idea in the world. It can make you look apathetic, or worse, insensitive, depending on the contentAdding Published Posts to Calendar view
Calendar view doesn`t show published posts now. It isn`t comfortable during content planning.I cannot post to facebook
I have been trying to post on FB page without success using zoho social. Any help?Cannot post on Facebook!
Hello, I have a new account and already have planned posts for the rest of July. None of my post are going live on Facebook! I already sent emails to support@zohosocial.com but I havent recieved an answer.can't add linkedin profile to monitor page
Want to monitor my LinkedIn profile mentions but it's not giving me that option under add new. It's only showing facebook.Connecting facebook group
Hi, have anybody an idea, why I can't connect my facebook group? I can see and connect 2 facebook-groups, which I have. But i can't see the 3rd one. I can't find the different and the reason why? Best regards, RosaCollaborate posts not showing
Whenever we type anything into a collaborate thread the text just disappears and doesn't post. We are completely unable to use the collaborate feature.What interactions with my Facebook page will allow ZOHO Social to identify the specific profile or page?
Can ZOHO Social tell you which Facebook profile or page "liked" your own Facebook page or is it only when they post to your page?what is the Common post size For all social media Accounts
Hey Zoho team! really you made my work really easy thanks for that... my question is All the different Social media platforms have different post sizes, its little hard to post and some effects on post so find a solution, for one image size that work and fit for all mediums...a new "like" on my Facebook did not show up in my ZOHO Social monitoring. Any ideas why?
I just set up ZOHO Social and and asked a friend to "like" my Facebook page which he did and his like is visible on my Facebook page but his like has not shown up in my ZOHO Social app. Any ideas why not?Link Zoho Social so I can publish to a Facebook Group page?
We are rebranding so over the holidays I need to revise my Zoho Social links. As we're all moving under the one brand, I've had to create a group within a page. I want to publish some content on the Facebook page, and some content on the Facebook group (that's set to private). Does anyone know if this is possible?Post Approval option
Hello Zoho, Our company really liked the post approval option of plannable. We have one member of our team that writes the post in Spanish, and the other translates it into English. However, the post goes through in Spanish if one member does not translate the post in time. Therefore, the approval option on the calendar would be very super helpful, as one member can approve the posts and see which days are already calendered and approved. The drafts section doesn't quite cut it, because you can'tMarketing Hubs Smart URLs (custom domain) use for URL shortening in Social posts
I bought a domain just for marketing hub's Smart URL. It would be great if we could use a custom domain (perhaps even the smart URL from Marketing Hub) for Social URL shortening. Possible? Thanks!Feature Request: Bulk schedule social posts according to Queue
A really nice feature would be to provide a way to bulk schedule social posts according to the queue I've set up. Perhaps if the date field contains an asterisk, the post is scheduled for the next queue slot after the previous post.Can't connect Instagram to Facebook to work in Zoho
I'm pulling my hair out here. I know this is not a problem with Zoho, really. But since Facebook provides absolutely NO support for their own products, I was hoping someone here can provide some insight or help. I cannot for the life of me get my Instagram business page to connect to my Facebook page. I have authenticated fine, but after that, trying to connect the page to the Instagram profile never works. I've spent hours upon hours researching and going through the steps over and over, but somethingMy Instagram account keeps disconnecting
I connected my Instagram to Zoho Social. A few minutes later, it says I need to reconnect it. I try reconnecting it and it does the same thing. I've even tried disconnecting the account and reconnecting it but still the same thing.After changing Instagram's password the account won't reconnect.
We had to change our business Instagram password so we needed to reconnect Zoho to instagram. It brought me to the page to reconnect, I logged in, allowed the permissions and then an error popped up asking if i was sure this was for the same business brand. Disconnected Instagram to reconnect fully and it will not allow it. Pop-up says to wait while it loads, then brings me back to the social channels page and asks if i want to connect instagram.Publish posts to Facebook Groups straight from Zoho Social!
Facebook Groups are great spaces to set up community activities and discuss shared interests. It's no wonder that many brands actively use it as a platform to collaborate on ideas and utilize it for engaging audiences. Unlike Facebook Pages which are public-facing, Groups can be a private space to have discussions, source ideas, and get feedback on brand activities. You can create Facebook Groups with your loyal customers, or even bring your team together to collaborate on projects by choosing toZoho Social Reports
Hello, would you happen to know why I get this error message on the Reports section of Zoho Social?CRM Integration Does Not Show
Hi, Im trieyng to conect my leads from facebook with my CRM and Social but in my social page does not show the optionHow to delete a Social Portal?
My Problem: I have from a earlier test a Portal A that the new CRM has connected to. But I have a second Portal that I now use with an Zoho One CRm Trial and I like to connect to the new one. How can I delete completely the old Portal so CRM will connect to the new Portal B? Thanks for helping. Uweadd 2 pages from facebook
can we add 2 pages from Facebook and 2 from Instagram because our brand has more than one page in same platformInstagram Posts
For the past few days all my Instragram posts I am scheduling are failing? Why is this?RSS Feeds
Newbie. Where do I setup the RSS feeds to obtain content for posts?Local Zoho expert - NYC
I'm looking for a someone local in NYC to help me with my CRM/campaigns/Email etc. Anyone know of an expert?Bulk Scheduling Problem - CSV file fails if there is a line break
In testing out the bulk scheduling, we encountered a problem where CSV files with a line break in the content would cause the bulk schedule to fail. Line breaks are essential. Is this being fixed?Can't schedule posts on Android App
Hi, Struggling to schedule posts on the Android App.... tried a custom schedule & SmatQ and neither are scheduling posts shared to ZSocial... no errors.... nothing happens. Posting now works OK from the app. Thanks for your help. Rgds Joninstagram posts are not being published
Scheduled instagram posts are not being published. The error that appears suggests trying to post 5 minutes laterCan't post on Instagram
Scheduled instagram posts are not being published. The error that appears suggests trying to post 5 minutes laterAutomated Posts, Integrate Zapier?
Hi all. I am doing social media for a Blog and I was asking myself: "Is there a way to generate automatic ways to post new blogposts?" Can one integrate Zapier to Zoho Socials? Thank you for your Help!Can't post on Instagram
Hi all, we're using Zoho for almost 1 year now and suddenly we're facing a problem with one account: we post on Instragram, the platform sends back the usual message "yey, we're live" (or smth), but the post is not published. Happened every single time with that particular account. Any help, please? TyZohoOne user - Can't schedule social media posts
We recently upgraded to ZohoOne with 30+ users. When I head to the scheduled posts tab in Zoho Social, I get this message: You can't schedule any new posts since you're currently on the Social Lite Plan. Upgrade now to start scheduling posts again, or check out all our Pricing plans.Facebook Group Integration
Hi, My FB Page is an admin of Facebook Group and want also to use Zoho Social when schedule a post. Is this possible?Expand time range- Reports and Analytics
Hello, I have activated a demo of the professional plan and I would like to extend the time interval of the analysis. Is it possible to go beyond 3 months? I would like to analyze at least 6 months of activity on my client's social pages. ThanksNot able to post on Instagram, Account already connected
I have done already connected Instagram page, but not able to connect it.zShare button takes me to Social Splash page not publishing
I access Zoho Social through my Zoho One subscription. I am using Firefox for Windows 10. I have the Zoho Social extension installed. When I click on the zShare button at the bottom of a photo I want to share it takes me to the general information page about the product and not the publishing page (see attached screen grab). This is despite me having my Zoho Social Dashboard open at the time in another tab. Can anyone help me with this? TKInstagram: Best Time to Post is not working
I like seeing the data from my different pages. My Facebook and Twitter account show the "best time to post" but Instagram shows little to no data in that section. Is there a setting I can update to increase the data received? I know I am getting engagement with likes, but they are not reporting at all on Instagram. They are not even showing up in my notifications section.Next Page
Access your files securely from anywhere
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
Most Discussed Topics
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
Zoho Developer Community
Zoho DataPrep Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Top Contributors
Sarath R
Clayton King
Prince Ebenezer
Aswin Kumar B
Yaali Bizappln Solns